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Train-The-Trainer 1 Day Training in Wakefield
By Mangates
Train-The-Trainer 1 Day Training in Wakefield
Train-The-Trainer 1 Day Training in Harrogate
By Mangates
Train-The-Trainer 1 Day Training in Harrogate
Building Better Careers with Soft Skills: 1-Day Workshop in Harrogate
By Mangates
10 Soft Skills You Need 1 Day Training in Harrogate
Boost Customer Satisfaction: Join us 1 Day Training in Harrogate
By Mangates
Customer Service Essentials 1 Day Training in Harrogate
Handling Difficult Conversations
By Mpi Learning - Professional Learning And Development Provider
This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
