Name: Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)
Price: 1450 GBP
Availability: InStock

London

<h2>Effective Negotiation Skills for Business Success: In-House Training</h2>
 <p>Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do.</p>
 <p>You will enhance your personal and professional life with powerful new negotiating skills.</p>
 <p>The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify your preferred negotiation style and strategies</li>
 <li>Examine the Principled Negotiation Model</li>
 <li>Adapt your negotiation strategy to the progress of the negotiation</li>
 <li>Experience typical negotiation situations during the life cycle of a project</li>
 <li>Develop an awareness of your effectiveness during negotiations</li>
 <li>Improve your negotiation skills</li>
 </ul><section>
                    <h3>Negotiation Model</h3> <ul> <li>Negotiation defined</li> <li>Negotiation phases</li> <li>Common approaches to negotiating</li> </ul> <h3>Principled Negotiating</h3> <ul> <li>Principled negotiation and the four rules</li> <li>Best alternative to a negotiated agreement</li> </ul> <h3>Project Negotiation Simulation: Part 1 and Part 2</h3> <ul> <li>Project Negotiation Simulation: Part 1</li> <li>Project Negotiation Simulation: Part 2</li> </ul> <h3>Negotiating Cases</h3> <ul> <li>Negotiating cases</li> </ul>


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IIL Europe Ltd

Effective Negotiation Skills for Business Success: In-House Training

General Admission

<h2>Project Stakeholder Relationship Skills: In-House Training</h2>
<p>This course is designed to provide project managers with the ability to:</p>
<ul>
<li>Analyze the complexities of major stakeholder relationship categories</li>
<li>Apply the most appropriate interpersonal relationship skills to the different categories of relationships</li>
<li>Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle</li>
</ul><h3>What you Will Learn</h3><ul><li>Examine traditional and non-traditional ways to identify and assess stakeholders</li><li>Explain how competence, character, and trust lead to project success and strong relationships with stakeholders</li><li>Utilize 'Embodied Leadership' skills to build stakeholder relationships</li><li>Apply stakeholder engagement best practices to case study and real-life scenarios</li></ul><section>
                    <h3>Getting Started</h3><ul><li>Stakeholders and project success</li><li>Stakeholder management research</li><li>Managing stakeholder relationships</li></ul><h3>Identifying Stakeholders</h3><ul><li>Stakeholder categories</li><li>Stakeholder relationships across the project life cycle</li><li>Tools and techniques for identifying stakeholders</li></ul><h3>Assessing Stakeholders</h3><ul><li>Assessing stakeholder relationships</li><li>Recognizing stakeholder attitudes toward the project</li><li>Analyzing stakeholders</li><li>Using other types of stakeholder assessments</li></ul><h3>Building Stakeholder Relationships</h3><ul><li>The importance of psychological safety</li><li>Building trust and getting results</li><li>The anatomy of trust</li></ul><h3>Navigating Challenging Situations</h3><ul><li>Dynamics of conflict</li><li>Responding to conflict</li><li>Managing difficult conversations</li></ul>


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Project Stakeholder Relationship Skills: In-House Training

Loughborough

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			<p>This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work. </p>
			<div><i></i> 4 x 180 minutes</div>
			<div><i></i>  £890.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><h4><span>This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work. It is equally relevant for Team leaders, managers, business partners and line managers who are held accountable for the performance of the organisation and its employees.<br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of this course, delegates will be able to:</h3>
<ul>
<li>Understand the value of Performance Management to the organisation and individuals</li>
<li>Conduct effective appraisal meetings by inspiring, engaging and developing staff to deliver higher levels of performance</li>
<li>Set and agree performance and behavioural objectives</li>
<li>Understand and use Behavioural Competencies to evaluate the relevant behaviours for their employees</li>
<li>Apply appropriate methods to observe performance against objectives</li>
<li>Be able to manage difficult conversations with employees</li>
<li>Provide effective feedback</li>
<li>Outline the coaching process and the role of the coach</li>
<li>Understand how and when to coach</li>
<li>Utilise a tried and tested coaching model</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work.

Contract and Performance Management

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<h2><strong>About this Training Course</strong></h2>
<p>This is a 2 full-day course that is aimed at providing professionals in the Oil &amp; Gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e.g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However, this course puts a focus on the skills needed in commercial negotiations. A particular emphasis is placed on the relationship and negotiations typically carried out between client and contractor, vendor or the provider of services.</p>
<p>A mixture of theory, examples and practical exercises are used so that the participants understand the principles and get an opportunity to try them out. The case studies used are real cases encountered in the Oil &amp; Gas industry.</p>
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Training Objectives 

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<p>Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By the end of this course, the participants will add to their technical know-how a core competence in negotiation skills. They will thus become formidable negotiating opponents.</p>
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Target Audience 

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<p>The course is intended for <strong>middle-managers and technical and other staff who are responsible for contracts, but with limited previous exposure to negotiations, and who will need these skills in the near future</strong>.</p>
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Course Level 

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Trainer

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<p>Your expert course leader is a consultant, manager and engineer with more than 30 years' experience in a broad range of positions. He spent 15 years with the Shell group and during this time, gained extensive negotiating experience with contractors, vendors, service agents, trade unions and purchasers of equipment and products.</p>
<p>Over the last 15 years, he has worked with a broad range of multinational businesses across the globe in a wide range of negotiation related roles including:</p>
<ul>
<li>Developing negotiating capability and skillsets</li>
<li>Advising on negotiation strategies</li>
<li>Establishing Alliances, Joint Ventures and Partnerships, &amp;</li>
<li>Remediating Alliances, Joint Ventures and Partnerships</li>
</ul>
<p>He has many years of teaching experience to technical staff - both in a corporate setting, and in an academic setting - for Melbourne University in Melbourne, Australia. Several thousand people from around the world have benefited from his courses. He brings an engineer's practical perspective, and can readily empathize with technical staff making forays into the commercial world of negotiations. He is joint author (with Professor Danny Samson) of Patterns of Excellence ISBN 0273638769, published by Financial Times Management. This has been adopted by a number of blue chip companies as the core text for management development.</p>
<p><strong>Corporate Experience:</strong></p>
<p>15 years with Shell in a broad range of international &amp; domestic technical and managerial and change management roles.</p>
<p><strong>Consulting Experience:</strong></p>
<ul>
<li>5 Years with McKinsey Consulting Group</li>
<li>4 Years with Melbourne Business Schoo</li>
</ul>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Negotiation Skills and Techniques for Engineers and Technical Professionals

Team of 10, pp

Normal Fee, pp

<h2>Recovering Troubled Projects: In-House Training</h2>
 <p>Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more.</p>
 <p>This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom.</p>
 <p>The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies.</p>
 <p>The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide<em> </em>and also addresses issues that arise when managing projects in a complex environment.</p><h3>What You Will Learn</h3>
 <p>You will learn to:</p>
 <ul>
 <li>Recognize the value of a structured project recovery process</li>
 <li>Explain the reasons most projects fail</li>
 <li>Analyze the causes of a project's troubles</li>
 <li>Construct a negotiation process to use with key stakeholders</li>
 <li>Apply an effective strategy to planning the recovery effort</li>
 <li>Manage, evaluate, and adjust the ongoing recovery effort</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Recognizing a troubled project</li> <li>Defining the project recovery process</li> </ul> <h3>The Reasons Projects Fail</h3> <ul> <li>Putting failure in perspective</li> <li>Reviewing management issues</li> <li>Analyzing planning issues</li> <li>Exploring complexity issues</li> </ul> <h3>Assess the Project</h3> <ul> <li>Stabilizing the project</li> <li>Determining preliminary Go / No-Go</li> <li>Conducting a detailed recovery assessment</li> </ul> <h3>Negotiate the Recovery</h3> <ul> <li>Reviewing the basics of negotiation</li> <li>Setting reasonable expectations</li> <li>Obtaining appropriate PM authority</li> <li>Securing key stakeholder support</li> </ul> <h3>Plan the Recovery</h3> <ul> <li>Planning for recoveries</li> <li>Rebuilding the project team</li> <li>Reshaping the project plan</li> <li>Managing parallel activities</li> <li>Planning for change management</li> </ul> <h3>Implement and Adjust the Project</h3> <ul> <li>Implementing project recoveries</li> <li>Facilitating change</li> <li>Enabling continuous learning</li> <li>Fostering the project team</li> <li>Sustaining stakeholder engagement</li> </ul>


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Recovering Troubled Projects: In-House Training

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			<p>In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.</p>
			<div><i></i> 3 days - 8 Modules</div>
			<div><i></i>  £1,335.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><h4><span>In this course, you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions. Learn how to start the process up effectively. Learn how to build rapport with their Mentees, deal effectively with potential pitfalls such as dependency and cloning. Use a Socratic style of questioning, use questioning to facilitate change. Coach the softer skills of leadership and EQ and assist the Mentee with career management.</span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £5,235  Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h2><b>Module 1: The Role and Function of the Mentor</b></h2>
<p><b>Overview</b></p>
<p><b>Duration: 90 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>Clarify the company's goals and intended benefits of mentoring</li>
<li>Outline the fundamental principles for mentoring</li>
<li>Explore and clarify Mentor's role in more depth</li>
<li>Identify the Mentor's development responsibility</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>Company's goals and intended benefits for mentoring</li>
<li>Key guiding principles</li>
<li>Time and investment required</li>
<li>Differentiation between leader - coach - mentor</li>
<li>The role and responsibilities of a Mentor</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Empowering</li>
<li>Confidence</li>
<li>Value-add</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>How to create and maintain a developmental environment</li>
<li>How to identify and clarify developmental priorities and objectives</li>
<li>How to promote confidence and self-esteem</li>
<li>How to create developmental opportunities</li>
</ol>
<p> </p>
<h3><b>Module 2: Self-insight and Mastery</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 180 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>Develop Mentor's self-insight and awareness of own interpersonal style and way of relating</li>
<li>Raise Mentor's awareness as to how his/her style impacts on their mentoring role and relationship</li>
<li>Highlight potential pitfalls related to their style</li>
<li>Develop techniques to maximize the effectiveness of their personal style</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge </b></p>
<ol>
<li>The Map is not the territory</li>
<li>The helping style continuum</li>
<li>Mentoring style/talent</li>
<li>The importance of balance</li>
<li>The Iohari window</li>
<li>Personal development areas</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Continuous growth and development</li>
<li>Everyone has potential to grow and change</li>
<li>Respect for other people's maps</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Appropriate usage of helping style</li>
<li>How to minimize mentoring style/talent pitfalls</li>
</ol>
<p> </p>
<h3><b>Module 3: Getting Started</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 120 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>Enable the mentor to prepare effectively for their first meeting</li>
<li>Encourage a partnership approach to mentoring</li>
<li>Enable the mentor to use the Start-up kit for the Mentee effectively</li>
<li>Enable the Mentor to use a mentoring tool-kit appropriately</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>The importance of the first meeting</li>
<li>The importance of preparation</li>
<li>Understanding the contents of the Mentee start-up kit</li>
<li>The contents of the Tool Kit</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Mentoring is about partnering</li>
<li>I can make this work, I know what I am doing</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>How to use the Mentee Start-up Kit</li>
<li>How to draw up a mentoring agreement</li>
<li>How to draft an agenda for their meetings</li>
</ol>
<p> </p>
<h3><b>Module 4: Foundation Principles of Rapport </b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 140 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>Enable the mentor to create rapport with their Mentee</li>
<li>Establish a set of core principles essential to mentoring</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>What is rapport?</li>
<li>Tools to help you built rapport</li>
<li>Essential qualities for rapport</li>
<li>The core foundation principles</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Respect for the other person</li>
<li>People do the nest they can</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>How to build verbal and no verbal rapport</li>
<li>Use the core principles to enhance the mentoring relationship</li>
</ol>
<p> </p>
<h3><b>Module 5: Transactional Analysis for Mentoring</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 130 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>To enable the Mentor to identify and deal with ego states</li>
<li>To enable the Mentor to identify and deal with psychological positions</li>
<li>To enable the Mentor to identify and deal with scripts and drivers</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>The 3 main ego states</li>
<li>What these ego states manifest as</li>
<li>How the egogram works</li>
<li>The psychological positions people take and how this affects mentoring</li>
<li>The different drivers</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>I am OK - You are OK</li>
<li>Its important to understand others</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Move in and out of ego states appropriately</li>
<li>How to avoid being hooked into negative transactions</li>
<li>Identifying ego states, psychological positions and drivers in their Mentee</li>
<li>Dealing with the Mentee's ego states, psychological positions and drivers</li>
</ol>
<p> </p>
<h3><b>Module 6: Your Socratic Questioning Role</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 180 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>To enable the Mentor to balance inquiry and advocacy</li>
<li>To enable the mentor to ask powerful questions in their mentoring</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>What do inquiry and advocacy entail</li>
<li>Why to ask questions</li>
<li>Building rapport with questioning</li>
<li>Types of questions</li>
<li>A questioning framework</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>I need to ask questions and listen more than I talk</li>
<li>Questions are the most powerful development tool I have</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Balancing inquiry and advocacy</li>
<li>How to ask questions effectively</li>
<li>Asking the 'right' questions at the right time</li>
</ol>
<p> </p>
<h3><b>Module 7: Questioning to Facilitate Change</b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 60 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>To identify the key communication filters the Mentee may have in place</li>
<li>To enable the Mentor to use questions to challenge mindsets and deal with filters</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>A communication model</li>
<li>Common filters</li>
<li>Language patterns to challenge</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Communication patterns can impose limits on us</li>
<li>Clarity of language and thought is essential to growth</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Identify when filters are being used negatively</li>
<li>Questioning to deal with filters</li>
</ol>
<p> </p>
<h3><b>Module 8: Coaching the Softer Skills </b></h3>
<p><b>Overview</b></p>
<p><b>Duration: 120 Minutes</b></p>
<p><b>Objectives:</b></p>
<ul>
<li>To understand coaching in the context of mentoring</li>
<li>To build skills in coaching the softer skills the Mentee may require</li>
</ul>
<p><b>Learning points</b></p>
<p><b>Knowledge</b></p>
<ol>
<li>The coaching discussion continuum</li>
<li>Coaching behavioural framework</li>
<li>Types of difficult situations</li>
</ol>
<p><b>Attitude</b></p>
<ol>
<li>Coaching is not telling</li>
<li>Feedback is the food of champions</li>
</ol>
<p><b>Skills</b></p>
<ol>
<li>Conduct a coaching discussion</li>
<li>Handle difficult discussions  </li>
</ol>
<p></p>

In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.

The Magic of Mentoring

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<h2>About this training</h2>
<p>Decarbonization of the Upstream Oil &amp; Gas sector has previously been based on inter-fuel competition. Market actions were seen as the most effective method for reducing the level of emissions.  However, the pace of decarbonization is now being led by government policy acting in concert with a coalition of stakeholders such as investors and consumers. The primary focus of this pathway is on the management of carbon emissions to both mitigate and adapt to climate change.</p>
<p>Some energy analysts have forecast that global production of oil and natural gas will have to decline annually by 4 to 6 percent in order to meet the global target of Net Zero Emissions by 2050. Oil and gas producers face a difficult challenge in deciding upon the strategy and measures that will best achieve targets set for them while maintaining supply, attracting investments and accessing markets.</p>
<p>This 2-day training course will provide participants with an understanding of the strategies and measures for decarbonizing the Upstream Oil and Gas sector within the framework of measures implemented by individual governments through their respective commitments to reduce emissions to achieve their National Determined Contribution under the Paris Agreement.</p>
<p>This course offers a unique opportunity to understand the rapidly increasing issues confronting the industry as well as the options for the management of carbon emissions to comply with corporate as well as national policies and the implementation of measures for controlling, reporting and verification.</p>
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Training Objectives 

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<p>Upon completion of this course, participants will be better equipped to participate in the implementation of measures for the management of carbon emissions in the following areas:</p>
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<li>Implementation of measures for reducing carbon emissions</li>
<li>Establishing systems for monitoring and reporting carbon emissions</li>
<li>Evaluating the commerciality of discoveries</li>
<li>Reviewing and strategizing future field development plans</li>
<li>Meeting Environmental Obligations</li>
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Target Audience 

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<p>This course has been specifically designed for professionals involved in the international oil and gas industry, whether employed a field operator, national oil company, or government. It offers a unique opportunity to rapidly increase your understanding of the issues confronting the industry as well as the options for the management of carbon emissions to comply with corporate as well as national policies and the implementation of measures for controlling, reporting and verification. Staff with the following roles will find this course particularly useful:</p>
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<li>Corporate Planners</li>
<li>Project Engineers</li>
<li>Financial Analysts</li>
<li>Environmental Specialists</li>
<li>Legal Advisors</li>
<li>Regulatory &amp; Compliance Officers</li>
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Trainer

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<p>Your expert course leader is an international legal expert in petroleum law who has been listed in the Guide to the World's Leading Energy and Natural Resources Lawyers. In his thirty years of practice, he has been the lead negotiator and acquisitions advisor for oil and gas companies in the US and the Asia-Pacific. These transactions have included both upstream (licences and leases) and downstream (refineries and pipelines) assets. He has been appointed as Distinguished Visiting Professor in Oil and Gas at the University of Wyoming and Honorary Professor at the Centre for Energy, Petroleum &amp; Mineral Law &amp; Policy (CEPMLP) at Dundee University.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Upstream Decarbonization: Strategies & Measures towards Lowering Emissions

<p><strong><span>Course Overview:</span></strong></p><p><span>The "Recognising and Responding to Acutely Unwell Individuals" course is designed to provide healthcare professionals with the knowledge and skills needed to identify signs of acute illness in patients and respond effectively to ensure timely and appropriate care. This course emphasises early recognition, assessment, communication, and appropriate interventions to improve patient outcomes and prevent deterioration in various healthcare settings.</span></p><p><span><br /></span></p><p><span><strong>Course Duration:</strong></span></p><p><span>1 day (6 Hours)</span></p><p><span><br /></span></p><p><span><strong>Course Content:</strong></span></p><p><span>By the end of this course, participants should be able to:</span></p><p id="isPasted"><span>1. Assessment and recognition of the acutely ill child using an ABCDE approach</span></p><p><span>2. SEPSIS 6</span></p><p><span>3. Altered physiology during the acute illness phase</span></p><p><span>4. Managing communication in difficult situations </span></p><p><span>5. Legal and ethical challenges in acute and critical care settings</span></p><p><span>6. Decision making, professional judgement and emotional resilience</span></p><p><span><br /></span></p><p id="isPasted"><span><strong>Course Objectives:</strong></span></p><p><span>1. Recognise Early Signs of Deterioration: Identify subtle changes in vital signs and clinical indicators that may indicate an individual's deteriorating health status.</span></p><p><span>2. Assess Severity and Urgency: Develop skills to assess the severity of an individual's condition, differentiate between urgent and non-urgent cases, and prioritize care accordingly.</span></p><p><span>3. Initiate Appropriate Interventions: Learn to initiate appropriate interventions, including basic life support measures, administering emergency medications, and calling for assistance when needed.</span></p><p><span>4. Communicate Effectively: Develop effective communication skills to convey critical information to colleagues, healthcare providers, and patients during acute situations.</span></p><p><span>5. Collaborate in a Team: Understand the importance of teamwork and coordination in acutely unwell scenarios, and practice effective collaboration with multidisciplinary teams.</span></p><p><span>6. Maintain Patient Safety: Prioritise patient safety while delivering care in rapidly changing situations, and consider infection control, patient comfort, and ethical considerations.</span></p><p><span>7. Document and Reflect: Learn the importance of accurate documentation, reflecting on responses to acutely unwell individuals, and continuous improvement in practice.</span></p><p><span><br /></span></p><p><span><strong>Course Assessment:</strong></span></p><p><span>Participant proficiency will be assessed through:</span></p><ul><li>Quizzes and assignments measuring theoretical understanding.</li><li>Practical assessments of rapid assessment techniques and prioritization of interventions.</li><li>Participation in case discussions and scenario-based exercises.</li><li>A final assessment covering all aspects of recognizing and responding to acute illness.</li></ul><div><span><strong><span><br /></span></strong></span></div><div><span id="isPasted"><strong><span>Note: This course overview is a general guideline and can be customised to suit specific local requirements and preferences, therefore, we recommend that you contact us to discuss your requirements prior to making a booking.</span></strong></span></div>

Guardian Angels Training

Gain the knowledge and skills to identify acute illness in patients with our "Recognising and Responding to Acutely Unwell Individuals" course. Improve patient outcomes and prevent deterioration in various healthcare settings. Enroll now.

Recognising and Responding to Acutely Unwell Individuals

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			<p>Develop confidence &amp; capability in delivering to the camera &amp; conducting interviews.  Develop your own personal brand &amp; impact on camera whether in person 'live', pre-recorded or online.
</p>
			<div><i></i> 3 Days</div>
			<div><i></i>  £1,335.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>Develop confidence &amp; capability in delivering to the camera &amp; conducting interviews.  Develop your own personal brand &amp; impact on camera whether in person 'live', pre-recorded or online.<br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £5,236 Plus VAT</strong></p>
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<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Delivered over 2-3 days face to face or 4 x 3 hour virtual sessions with 1-2 follow on individual coaching sessions. If the group is small, e.g. 4-5 people, 2 days would be realistic. If the group is larger eg 10-12, then a 3<sup>rd</sup> day is key for time to practice &amp; feedback. </h4>
<h3><b>The Programme split into these key areas:</b></h3>
<ol>
<li>Preparing for an interview or speaking to camera - key research on the topic / guest, key messages to land, key questions to ask</li>
<li>Creating a positive environment around you - with any support team &amp; location as well as the backdrop (including if recording a clip online or virtual)</li>
<li>Developing your personal brand &amp; impact - how you want to come across on camera, e.g. look, energy, positivity, audience connection, humour</li>
<li>Basic media delivery - using autocue, walk &amp; talk outside broadcast, conducting an interview effectively</li>
<li>Writing &amp; delivering a short piece to camera - being clear about your 'red thread', using the 'power of 3' to both remember &amp; land the message</li>
<li>Conducting an interview with impact - relaxing the guest, asking short open questions, actively listening, probing for impact</li>
<li>Handling difficult questions - being ready to do so &amp; how to answer with empathy </li>
</ol>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p>We suggest a <b>blended learning approach</b> to the programme with some <b>self managed learning upfront &amp; post activities</b> to embed the training.</p>
<p>We would suggest some <b>initial engagement with the team</b> to undertake our own research &amp; tailoring of the final programme &amp; approach. And an <b>upfront session with key leaders</b> to hear their perspective &amp; how they will follow up the training.</p>
<p>Each element would be <b>highly practical &amp; engaging</b> - getting each learner involved early &amp; throughout.</p>
<p>A series of <b>practical exercises</b> would be built in including some <b>'live role play' practice (option - with actors) &amp; specific feedback.</b></p>
<p>From the outset, each learner would create their own <b>personal development plan</b> where they capture key learns &amp; specific feedback to work on. If the programme is run virtually, we suggest a few days between each session in order to apply the learning &amp; follow up on progress.</p>
<p>Whether the programme is run in person, virtually or a blend of both, we suggest some additional <b>individual follow on 1 to 1 coaching. </b></p>
<p>This enables us to follow up on initial progress &amp; really tailor the learning to ensure a step change in confidence &amp; capability is achieved.</p>
<p>This 1 to 1 coaching would typically involve 1 - 2 initial sessions of approx. 2 hours per learner. Costs will be provided separately. </p>
<p></p>

Develop confidence & capability in delivering to the camera & conducting interviews.  Develop your own personal brand & impact on camera whether in person 'live', pre-recorded or online.

High Impact Media Communication Programme

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This two-day course will help you develop and enhance your EI and communication competencies. It will focus on practical skills development that will greatly benefit you individually and in your home and work life</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An exciting and practical 2-day training course from one of the UK&rsquo;s leading providers of communication, leadership and management training. Designed for people wishing to develop and enhance their skills in communication and Emotional Intelligence (EI)</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In his popular book Emotional Intelligence: Why It Can Matter More Than IQ, Psychologist Daniel Goleman brought the idea of EI to the masses. Goleman based his ideas on emerging work in neuroscience that shows that the emotional centres of the brain are involved in everything we think and do and are enormously important in our daily life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) is the ability to observe, distinguish, control and appraise our emotions. The aim is to use our awareness of EI to manage our behaviour and relationships. This two‐day course will help you develop and enhance your EI and communication skills. It will focus on practical skills development that will greatly benefit all who atiend.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony Buon is a psychologist, educator and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education. He is also an accredited mediator.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He specializes in workplace psychology, leadership and communication. Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, HRM, education and criminology. He also taught on an accredited MBA programme for Robert Gordon University..</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony was born in Scotland and spent many years living in Australia. Today he lives in London, England. He has worked in more than 35 countries and with many of the world&rsquo;s leading organizations. His work has been featured in publications as diverse as Rolling Stone and the Reader&rsquo;s Digest. He has appeared on CNN, the BBC, Trans‐World Sport and many international television and radio stations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course &amp; EI</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) has been widely promoted in the press, trade journals and scientific literature. Most people have heard the claims by writers such as Daniel Goleman, who stated &lsquo;it matters twice as much as IQ&rsquo; (Goleman, 1998) or that EI and good communication skills are &lsquo;positively related&rsquo; (Erig&uuml;&ccedil; &amp; K&ouml;se, 2013). A meta‐analysis, also published in 2010, found a positive and significant correlation with job performance (O&rsquo;Boyle et al, 2010).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It has also been strongly argued that EI can improve sales, communication and improve leadership and work‐performance (Pratt et al, 2003).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">EI is about being aware of emotions in yourself and others, and being able to manage those emotions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover topics such as; Understanding your personality style, giving feedback to others, dealng with &lsquo;difficult&rsquo; people, removing the barriers to communication, cross‐cultural communication and the science of body‐language.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best courses I have ever attended!&rdquo;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I can&rsquo;t believe how much I learnt. As an experienced manager, I thought I knew it all, this course truly expanded my people management skills&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;This course will make me a better salesman, I have new skills I can use every day in dealing with all my customers&rdquo;</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop and identify EI competencies</li><li fr-original-style="" style="box-sizing: border-box;">List barriers to effective communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to motivate self and others</li><li fr-original-style="" style="box-sizing: border-box;">Improved competency in EI at multiple levels</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Benefits of attending the course</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop practical skills with application in your work and home life</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance and meaning of Emotional Intelligence (EI)</li><li fr-original-style="" style="box-sizing: border-box;">Learn about human psychology</li><li fr-original-style="" style="box-sizing: border-box;">Improve your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to give effective feedback to others</li><li fr-original-style="" style="box-sizing: border-box;">Motivate yourself and others in an ap‐ propriate way</li><li fr-original-style="" style="box-sizing: border-box;">Understand your own &lsquo;personality style&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural communica‐ tion skills</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current issues in managing others effectively</li><li fr-original-style="" style="box-sizing: border-box;">Learn what is true and false about &lsquo;body language&rsquo;</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1: Understanding EI and Communication</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An EI Framework</li><li fr-original-style="" style="box-sizing: border-box;">EI Competencies</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your personality</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your Emotions</li><li fr-original-style="" style="box-sizing: border-box;">Improving your EI Competency</li><li fr-original-style="" style="box-sizing: border-box;">Giving feedback the EI way</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with &lsquo;difficult&rsquo; people</li><li fr-original-style="" style="box-sizing: border-box;">Education &amp; Credentials &mdash; do they matter?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2: Applying and Developing your EI</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Barriers to communication</li><li fr-original-style="" style="box-sizing: border-box;">Improving your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">The science of Body‐Language</li><li fr-original-style="" style="box-sizing: border-box;">Motivating yourself and others</li><li fr-original-style="" style="box-sizing: border-box;">Being EI on‐line (email/social media use)</li><li fr-original-style="" style="box-sizing: border-box;">Ways to improve your EI</li><li fr-original-style="" style="box-sizing: border-box;">Working on Your EI</li></ul>

Buon Consultancy

Business Communication Skills

Business Communication

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

General admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.
Friday peer supervision and practice:* 
Join Zoom Meeting
https://us02web.zoom.us/j/82126559112?pwd=lOsloH5uxTEfYswtgAW0sRzCXg2iv0.1
Meeting ID: 821 2655 9112
Passcode: 086596

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Who should attend?<br fr-original-style="" style="box-sizing: border-box;"></span></strong>Headteachers, DSLs, DDSLs, Safeguarding Governors &amp; Pastoral Leads.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This masterclass will focus on supporting Key Safeguarding staff in understanding the current context around SVSH and HSB in your setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will look at the current national data, the statutory requirements relating to these issues, including what an effective whole-school approach to preventing them looks like, and also how to respond and deal with these potentially complex and difficult cases, to ensure your provision and response is as effective as it can be.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Masterclass will enable you to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Raise awareness: providing you with a comprehensive knowledge of the latest national data alongside any emerging trends in this complex area of risk.&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recognise: the signs and symptoms displayed in SVSH and HSB, taking into account the risks both on and offline.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Compliance: to understand your statutory obligations and key responsibilities in this area alongside embedding a proactive whole school/college approach.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Response: how to ensure your response to an incident, the management of referrals and working with multi-agencies best supports your pupils/students.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Support: signposting the latest resources and support options for staff, pupils/students and parents when navigating this issue.</li></ul><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Who should attend?
Headteachers, DSLs, DDSLs, Safeguarding Governors & Pastoral Leads.

Overview

This masterclass will focus on supporting Key Safeguarding staff in understanding the current context around SVSH and HSB in your setting.
We will look at the current national data, the statutory requirements relating to these issues, including what an effective whole-school approach to preventing them looks like, and also how to respond and deal with these potentially complex and difficult cases, to ensure your provision and response is as effective as it can be.

Learning Objectives

This Masterclass will enable you to:
Raise awareness: providing you with a comprehensive knowledge of the latest national data alongside any emerging trends in this complex area of risk.
Recognise: the signs and symptoms displayed in SVSH and HSB, taking into account the risks both on and offline.
Compliance: to understand your statutory obligations and key responsibilities in this area alongside embedding a proactive whole school/college approach.
Response: how to ensure your response to an incident, the management of referrals and working with multi-agencies best supports your pupils/students.
Support: signposting the latest resources and support options for staff, pupils/students and parents when navigating this issue.
View all testimonials



Brightcore Consultancy

Child Safeguarding

Safeguarding

This masterclass will focus on supporting Key Safeguarding staff in understanding the current context around SVSH and HSB in your setting.

Sexual Violence, Sexual Harassment and Harmful Sexual Behaviour

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<h3><b>Overview</b></h3><p> </p><p><span>With the ever-increasing demand for difficult conversation in workplace in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in difficult conversation in workplace may be.</span></p><p> </p><p><span>Learning about difficult conversation in workplace or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in difficult conversation in workplace. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on difficult conversation in workplace is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</span></p><p> </p><p><span>The self-paced online learning methodology by compete high in this Difficult Workplace Conversation course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</span></p><p> </p><p><span>Instead of searching for hours, enrol right away on this Difficult Workplace Conversation course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</span></p><p> </p><h3><b>Who is this course for?</b></h3><p> </p><p><span>While we refrain from discouraging anyone wanting to do this Difficult Workplace Conversation course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</span></p><ol><li><span>Anyone looking for the basics of difficult conversation in workplace,</span></li><li><span>Jobseekers in the relevant domains,</span></li><li><span>Anyone with a ground knowledge/intermediate expertise in difficult conversation in workplace,</span></li><li><span>Anyone looking for a certificate of completion on doing an online training on this topic,</span></li><li><span>Students of difficult conversation in workplace, or anyone with an academic knowledge gap to bridge,</span></li><li><span>Anyone with a general interest/curiosity</span></li></ol><p> </p><h3><b>Career Path</b></h3><p> </p><p><span>This Difficult Workplace Conversation course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. </span></p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - Introduction to Difficult Conversation</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Difficult Conversation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - Preparation for a Difficult Conversation</h4><div><div><ul><li><div>
<span></span><h5>
Preparation for a Difficult Conversation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Tools to Effectively Engaging in a Difficult Conversation</h4><div><div><ul><li><div>
<span></span><h5>
Tools to Effectively Engaging in a Difficult Conversation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Steps for a Successful Difficult Conversation</h4><div><div><ul><li><div>
<span></span><h5>
Steps for a Successful Difficult Conversation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Getting Outcome-Oriented</h4><div><div><ul><li><div>
<span></span><h5>
Getting Outcome-Oriented</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Effective Management of Emotions</h4><div><div><ul><li><div>
<span></span><h5>
Effective Management of Emotions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - When the Conversation Ends</h4><div><div><ul><li><div>
<span></span><h5>
When the Conversation Ends</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Wrapping Up</h4><div><div><ul><li><div>
<span></span><h5>
Wrapping Up</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Overview
 
With the ever-increasing demand for difficult conversation in workplace in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in difficult conversation in workplace may be.
 
Learning about difficult conversation in workplace or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in difficult conversation in workplace. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on difficult conversation in workplace is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.
 
The self-paced online learning methodology by compete high in this Difficult Workplace Conversation course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!
 
Instead of searching for hours, enrol right away on this Difficult Workplace Conversation course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.
 
Who is this course for?
 
While we refrain from discouraging anyone wanting to do this Difficult Workplace Conversation course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:
Anyone looking for the basics of difficult conversation in workplace,
Jobseekers in the relevant domains,
Anyone with a ground knowledge/intermediate expertise in difficult conversation in workplace,
Anyone looking for a certificate of completion on doing an online training on this topic,
Students of difficult conversation in workplace, or anyone with an academic knowledge gap to bridge,
Anyone with a general interest/curiosity
 
Career Path
 
This Difficult Workplace Conversation course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. 

Course Curriculum
Module 1 - Introduction to Difficult Conversation
Introduction to Difficult Conversation

00:00
Module 2 - Preparation for a Difficult Conversation
Preparation for a Difficult Conversation

00:00
Module 3 - Tools to Effectively Engaging in a Difficult Conversation
Tools to Effectively Engaging in a Difficult Conversation

00:00
Module 4 - Steps for a Successful Difficult Conversation
Steps for a Successful Difficult Conversation

00:00
Module 5 - Getting Outcome-Oriented
Getting Outcome-Oriented

00:00
Module 6 - Effective Management of Emotions
Effective Management of Emotions

00:00
Module 7 - When the Conversation Ends
When the Conversation Ends

00:00
Module 8 - Wrapping Up
Wrapping Up

00:00

Compete High

Online Course Marketing

Online Course Creation

Counselling Skills

Life Coach Training

Dealing With Difficult Customers

Trainers Course

Difficult Workplace Conversation

<h3>ð Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! ð</h3><p>Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario.</p><h3></h3><h3>Why Choose Difficult Workplace Conversation Level 2?</h3><h4>Master the Art of Communication ð¨</h4><p>Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all.</p><h4>Build Stronger Relationships ð¤</h4><p>In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams.</p><h4>Boost Your Professional Confidence ð¼</h4><p>Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance.</p><h4>Stay Ahead in Your Career ð</h4><p>In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth.</p><h3></h3><h3>Who is this for?</h3><ul><li><strong>Professionals at all Levels:</strong> Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career.</li><li><strong>Team Leaders and Managers:</strong> Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success.</li><li><strong>Human Resources Professionals:</strong> HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment.</li></ul><h3></h3><h3>Career Path</h3><ul><li><strong>Entry-Level Professionals:</strong> Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey.</li><li><strong>Mid-Level Managers:</strong> Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization.</li><li><strong>Senior Executives:</strong> Lead by example and cultivate a culture of open communication and collaboration to drive organizational success.</li></ul><h3></h3><h3>Frequently Asked Questions (FAQ)</h3><h4>Q: Can I take this course if I have no prior experience in difficult workplace conversations?</h4><p>A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience.</p><h4>Q: How long does it take to complete the course?</h4><p>A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills.</p><h4>Q: Will I receive a certificate upon completion of the course?</h4><p>A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills.</p><h4>Q: Is there ongoing support available after completing the course?</h4><p>A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course.</p><h3></h3><h3>Unlock Your Potential Today!</h3><p>Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Difficult Workplace Conversations.</h4><div><div><ul><li><div>
<span></span><h5>
Difficult Workplace Conversations.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Empathy and Managing Emotions.</h4><div><div><ul><li><div>
<span></span><h5>
Empathy and Managing Emotions.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Constructive Communication and Conflict Resolution.</h4><div><div><ul><li><div>
<span></span><h5>
Constructive Communication and Conflict Resolution.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Mediation and Communication Strategies.</h4><div><div><ul><li><div>
<span></span><h5>
Mediation and Communication Strategies.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Productive Work Environment and Team Building.</h4><div><div><ul><li><div>
<span></span><h5>
Productive Work Environment and Team Building.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

ð Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! ð
Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario.

Why Choose Difficult Workplace Conversation Level 2?
Master the Art of Communication ð¨
Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all.
Build Stronger Relationships ð¤
In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams.
Boost Your Professional Confidence ð¼
Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance.
Stay Ahead in Your Career ð
In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth.

Who is this for?
Professionals at all Levels: Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career.
Team Leaders and Managers: Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success.
Human Resources Professionals: HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment.

Career Path
Entry-Level Professionals: Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey.
Mid-Level Managers: Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization.
Senior Executives: Lead by example and cultivate a culture of open communication and collaboration to drive organizational success.

Frequently Asked Questions (FAQ)
Q: Can I take this course if I have no prior experience in difficult workplace conversations?
A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience.
Q: How long does it take to complete the course?
A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills.
Q: Will I receive a certificate upon completion of the course?
A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills.
Q: Is there ongoing support available after completing the course?
A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course.

Unlock Your Potential Today!
Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace!

Course Curriculum
Module 1 Difficult Workplace Conversations.
Difficult Workplace Conversations.

00:00
Module 2 Empathy and Managing Emotions.
Empathy and Managing Emotions.

00:00
Module 3 Constructive Communication and Conflict Resolution.
Constructive Communication and Conflict Resolution.

00:00
Module 4 Mediation and Communication Strategies.
Mediation and Communication Strategies.

00:00
Module 5 Productive Work Environment and Team Building.
Productive Work Environment and Team Building.

00:00

Learning & Development

Workplace Communication

Difficult Workplace Conversation Level 2

Lincoln

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/72a25245-9100-48ee-935a-ee2add5a76c4/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">Every year, organisations spend billions on strategy creation&mdash;and more than 80% of those strategies fail. FranklinCovey&rsquo;s </span><em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 Disciplines of Execution</em><sup style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">&reg;</sup>&nbsp;<em fr-original-style="" style="box-sizing: border-box;">(4DX)</em> methodology provides the framework for <span style="caret-color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style="caret-color: rgb(16, 24, 32);">organisations</span>&nbsp;seeking to increase strategic execution by creating a culture of high performance.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><em fr-original-style="" style="box-sizing: border-box;">Discipline 1: Focus on the Wildly Important</em></span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">focus.</em>&nbsp;Exceptional execution starts with narrowing the focus&mdash;clearly identifying what must be done. Otherwise, nothing else you achieve really matters much.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 2: Act on the Lead Measures</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">leverage</em>. 80% of your results will come from 20% of your activities; are you focusing on the right ones? Discipline 2 is based on the principle that not all actions are created equal. Identify and act on the activities with the highest leverage.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 3: Keep a Compelling Scoreboard</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">engagement</em>. People and teams play differently when they are keeping score, and the right kind of scoreboards motivate the players to win.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 4: Create a Cadence of Accountability</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">accountability</em>. Each team engages in a simple weekly process that highlights successes, analyses failures, and course-corrects as necessary, creating the ultimate performance-management system.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">The Noble Experience </span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This autumn we&#39;re road testing the 4DX methodology with members of the NLG and their teams from within the Poultry business unit. Real life successes, realistic roadblocks and issues, and a genuine appraisal of the outcomes, will all be shared with participants at the 2024 4DX sessions, as we strive to learn the best practices that enable us to go beyond a good strategy, to achieving great levels of execution!</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery of the 4DX sessions</strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 NLG groups will attend a one-day, in person module, where we&#39;ll share the 4DX methodology with you and hear directly from Richard Wood, MD of the Poultry business, as to how the approach has helped him and his team to delivery their objectives.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/7f22d13e-e7fe-43bb-ad22-a5dbd09dcb21/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p>

What important conversations are your team members avoiding?

Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust.
But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise.
Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue.
Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics.


Who Should Attend?
This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue.
We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon.
In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by:
Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation
Responding to emotional reactions using the skills:
Pause, Don’t Panic
Observe, Don’t Judge
Ask, Don’t Assume
Outcomes
This module will help participants:
Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs.
Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track.
Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.






Noble Foods

Navigating Difficult Conversations: Turn Tension Into Progress™

Reading

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

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			<p>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.</p>
			<div><i></i> 2 x 180mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.<br /></span></h4>
<h4><span>We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.<br /></span></h4>
<h4><span>We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.<br /></span></h4>
<h4><span>&gt;We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study. <br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
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<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of the session Participants will be able to:</h3>
<ul>
<li>Define what a Difficult Conversation is.</li>
<li>Describe the benefits of having these conversations and why we often avoid them.</li>
<li>Explain what they can do to prepare for a Difficult Conversation.</li>
<li>List the different stages in the Difficult Conversation process.</li>
<li>Demonstrate their ability to open a Difficult Conversation in a role play situation.</li>
</ul>
<p></p>

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Neuro EMDR is a recent development in how EMDR can be adapted to work with clients with brain injury and cognitive difficulties. A recent article published in EMDR quarterly by Hutchins &amp; Proudlock (2023) Reviewed the case study evidence base for using EMDR with clients who have sustained a mild traumatic brain injury - <a href="https://etq.emdrassociation.org.uk/paper/neuro-emdr-applying-emdr-therapy-with-clients-who-have-impaired-cognitive-abilities/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://etq.emdrassociation.org.uk/paper/neuro-emdr-applying-emdr-therapy-with-clients-who-have-impaired-cognitive-abilities/</a>&nbsp;In addition the approach has been used to treat PTSD in a client with Severe TBI (Hutchins, Simblett, 2024).&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There may be many clients we see in routine clinical practice who have sustained a mild brain injury or experience&nbsp;difficulties in their attention or memory. Dr Hutchins has further adapted EMDR to work with clients who have moderate to severe brain injury and he will illustrate this with a specific client video which demonstrates this. Learning outcomes will include:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1. For participants to gain a basic understanding of neuro anatomy.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2. For participants to gain an understanding of different cognitive domains and how these relate to the practice of EMDR and the adaptive information processing theory</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3. For participants to develop skills in cognitive rehabilitation strategies which are designed to help clients who have cognitive problems.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">4. For participants to learn how cognitive rehabilitation strategies can be used throughout the EMDR standard 8 phase protocol</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5. For participants to see how EMDR can be adapted to clients with moderate to severe brain injury through video material.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6. For participants to consider cases that they are working with and to use an additional case formulation tool to aid in adaptation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The event has been awarded 6 CPD credits by the EMDR Association UK. The plan is for the event to be interactive and for plenty of time for discussion and case formulation/consideration of how Neuro EMDR may benefit their clients.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T﻿he event will be recorded and it will be available for up to 45 days after it has taken place.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Previous feedback from the course showed that, of those who responded, 100% believed that the quality was "Excellent" and that it would improve their clinical practice. A few direct quotes of feedback included:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(51, 62, 72); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(51, 62, 72);">Thanks Jonathan for the brilliant course you did today. Everything was presented really well and thanks for being so generous with resources. I look forward to attending your next course. Many thanks</span></em></p><div style="color: rgb(51, 62, 72); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 62, 72);"><span translate="no" style="color: rgb(51, 62, 72); box-sizing: border-box;" fr-original-style="color: rgb(51, 62, 72);"><span translate="no" fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></span></div><div style="color: rgb(51, 62, 72); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 62, 72);"><span translate="no" style="color: rgb(51, 62, 72); box-sizing: border-box;" fr-original-style="color: rgb(51, 62, 72);"><span translate="no" fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(51, 62, 72); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(51, 62, 72);">The pacing was excellent with plenty of opportunity to raise points for discussion. The information was very thorough and well presented. An excellent day. Thank you!</span><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></span></div><div style="color: rgb(51, 62, 72); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 62, 72);"><span translate="no" style="color: rgb(51, 62, 72); box-sizing: border-box;" fr-original-style="color: rgb(51, 62, 72);"><span translate="no" fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">It&rsquo;s really important to create a space to develop EMDR work in the field of Neuro. Thanks for creating this space. I hope it will continue to remain an inclusive space for all.</em></span></span></div><div style="color: rgb(51, 62, 72); box-sizing: border-box;" fr-original-style=" color: rgb(51, 62, 72);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(51, 62, 72); box-sizing: border-box;" fr-original-style=" color: rgb(51, 62, 72);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(51, 62, 72); box-sizing: border-box;" fr-original-style=" color: rgb(51, 62, 72);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Neuro EMDR is a recent development in how EMDR can be adapted to work with clients with brain injury and cognitive difficulties. A recent article published in EMDR quarterly by Hutchins & Proudlock (2023) Reviewed the case study evidence base for using EMDR with clients who have sustained a mild traumatic brain injury - https://etq.emdrassociation.org.uk/paper/neuro-emdr-applying-emdr-therapy-with-clients-who-have-impaired-cognitive-abilities/ In addition the approach has been used to treat PTSD in a client with Severe TBI (Hutchins, Simblett, 2024). 
 
There may be many clients we see in routine clinical practice who have sustained a mild brain injury or experience difficulties in their attention or memory. Dr Hutchins has further adapted EMDR to work with clients who have moderate to severe brain injury and he will illustrate this with a specific client video which demonstrates this. Learning outcomes will include:
1. For participants to gain a basic understanding of neuro anatomy.
2. For participants to gain an understanding of different cognitive domains and how these relate to the practice of EMDR and the adaptive information processing theory
3. For participants to develop skills in cognitive rehabilitation strategies which are designed to help clients who have cognitive problems.
4. For participants to learn how cognitive rehabilitation strategies can be used throughout the EMDR standard 8 phase protocol
5. For participants to see how EMDR can be adapted to clients with moderate to severe brain injury through video material.
6. For participants to consider cases that they are working with and to use an additional case formulation tool to aid in adaptation.
The event has been awarded 6 CPD credits by the EMDR Association UK. The plan is for the event to be interactive and for plenty of time for discussion and case formulation/consideration of how Neuro EMDR may benefit their clients.
T﻿he event will be recorded and it will be available for up to 90 days after it has taken place. 


Previous feedback from the course showed that, of those who responded, 100% believed that the quality was "Excellent" and that it would improve their clinical practice. A few direct quotes of feedback included: 


Thanks Jonathan for the brilliant course you did today. Everything was presented really well and thanks for being so generous with resources. I look forward to attending your next course. Many thanks
The pacing was excellent with plenty of opportunity to raise points for discussion. The information was very thorough and well presented. An excellent day. Thank you!

It’s really important to create a space to develop EMDR work in the field of Neuro. Thanks for creating this space. I hope it will continue to remain an inclusive space for all.

Dr Jonathan Hutchins

Neuropsychology

EMDR

Brain Injury Medicine

Neuroplasticity

Neuro EMDR Workshop will teach people how to use EMDR with people who have cognitive problems. 6 CPD Credits from the UK EMDR Association have been applied for. 

Neuro EMDR: Adapting EMDR to clients with cognitive difficulties

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			<h2>Description</h2>		</div>
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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Understand the circumstances that lead to difficult conversations.</span>
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													</span>
										<span>Learn ways of handling difficult conversations.</span>
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													</span>
										<span>Understand how to use empathy to facilitate a conversation.</span>
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											<span>
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										<span>Ask open and supportive questions.</span>
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													</span>
										<span>Use tone and body language to great effect.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Handle challenges whilst remaining calm.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn how to reach an agreement and close the conversation gracefully.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
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				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>High-quality e-learning content. </span>
									</li>
								<li>
											<span>
													</span>
										<span>Course completion certificate.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn practical ways of handling difficult conversations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Recognize the warning signs of impending aggression.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Communicate effectively in order to build stronger relationships and better outcomes.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Perfect course for managers who are responsible to help every team member improve.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Meeting Skills

Master Your Emotions

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

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