Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.
If you run a small, tight-knit team, this course is tailored to help you get the most from the group.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
The Emergency Fist Aid at Work is an accredited 1 day, instructor led course in a fully equipped training room. We use a mixture of training methods such as hands on activities, role play, group discussion, games and the use of equipment / technology to cover the different learning styles of the individual. All learners will have the skills and knowledge to provide the organisation with Emergency First Aider’s that can provide treatment to their casualties in a prompt, safe and effective manner. A range of subjects are covered including:- • Responsibilities and reporting • Resuscitation and AED awareness • Burns • Assessment of the situation • Anatomy • Choking • Dealing with an unresponsive casualty • Minor injuries • Epilepsy • Basic hygiene in First Aid • Bleeding control • Shock Certification Practical assessment is ongoing by the instructor, and a three year qualification will be issued to those who satisfy the criteria. In addition, the HSE strongly recommend that all students undergo an annual refresher programme of three hours. Instructions Please can learners ensure they wear trousers and a full shoe. Learners need to be physically fit and well to undertake the activities for First Aid Training, which requires learners to carryout CPR on the floor. Directions Complete Training Somerset House, Sandal Castle Centre Asdale Road Wakefield WF2 7JE All training is carried out at our office (Somerset House, map is attached). Please note that we do not provide lunch so you will have to bring your own. Please do not park in the office car park as not all spaces belong to us. There is available parking in Asda and Aldi next door, or the public car park at either side of Square Pizza Amenities Rest Room Fridge on site Parking Toilets
Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
Introduction to Project Management: In-House Training This course provides practical insights into what is project management and how it is performed in a structured manner. This course provides practical insights into what is project management and how it is performed in a structured manner. You will learn how projects are selected, initiated, planned, executed, monitored and control, as well as closed, which could serve you ubiquitously. The goal of this course is to provide a minimally essential orientation to practical project management concepts, tools, and techniques. You will be provided with enough of these that can be applied from both a project manager and a key stakeholder perspective. What you Will Learn You will learn how to: Articulate on the basics of the project management profession Explain project management terms and concepts in practice Speak on how projects originate in mature organizations Employ a disciplined approach to initiating, planning, and managing projects to closure Identify and describe the roles and responsibilities of key project stakeholders Consider standard project processes to implement based upon the PMBOK® Guide Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Key terms and concepts Organizational framework Leadership framework Originating and Initiating Originating projects Initiating projects Planning Planning overview Scope and quality planning Resources and risk planning Schedule and cost planning Project baselining Executing and Controlling Executing Monitoring and Controlling Closing Project closing overview Closing administratively Closing financially Summary and Next Steps Review of goals, objectives, key concepts, and expectations Evaluations
First Aid Trainer - Level 3 Emergency First Aid at Work Courses - delivered at your place of work