This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.
This is for New leaders/Managers working within early years. This programme is delivered over 12 weeks consisting of 6 topics which all include work based projects. 1. What does good leadership look like? 2 Enhance your communication skills .3. Let us explore good teamwork. 4 Managing Difficult Conversations. 5. Getting to know sector relevant documents. 6. The importance of wellbeing for yourself and for your team. This programme of training ensures new leaders are professional, knowledgeable and confident in leading teams of people. The work based projects gives the opportunity to practise new skills and then reflect on that practise with the trainer. The programme is delivered individually for maximum impact either face to face or virtually depending on the location The trainer has 24 years experience of managing teams of people in the early years and can relate to the busy, challenging emotional environments that Early Years Leaders work in. Each session is 1.5hrs.
Get a clear strategy for bouncing back after a poor Ofsted inspection outcome; develop your DfE action plan; know what to expect from a progress monitoring inspection.
This Strategy Challenge workshop is designed to provide an opportunity for senior management teams to practice and develop their strategic thinking skills - individually and collectively. It gives a 'safe space' and uses examples designed to 'stretch the strategic thinking muscles'
Mediation for Managers Training
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.