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15 Courses in Birmingham

courageBirmingham

Leadership: Self-doubts into Self-Beliefs

By Mpi Learning - Professional Learning And Development Provider

Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.

Leadership: Self-doubts into Self-Beliefs
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£300

Successfully Managing and Exceeding Your Customers' Expectations

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully Managing and Exceeding Your Customers' Expectations
Delivered in person or OnlineFlexible Dates
Price on Enquiry

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

EDI Changemakers Support Network

By Mpi Learning - Professional Learning And Development Provider

Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!

EDI Changemakers Support Network
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
FREE
12

Educators matching "courage"

Show all 8
Aspiring Futures

aspiring futures

5.0(17)

Wolverhampton

Aspiring Futures CIC is an award-winning women-led social enterprise inspiring women to have the confidence, skills and courage to follow their aspirations.

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Dorcas

dorcas

West Midlands

Our Mission Our Mission What we do DORCAS is a non-profit organisation created to protect the rights of girls and women at risk of abuse. In particular, we support those who are at risk of or who have undergone female genital mutilation (FGM). We stand for: Daughters Optimistic Respect Courage Assurance Support What we do

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The Streetly Academy

the streetly academy

4.1(41)

Sutton Coldfield

Pride is at the heart of everything we do at The Streetly Academy. These are based on the Olympic and Paralympic Values. Displayed in every room our key values are: Personal Excellence Respect and Friendship Inspiration Determination and Courage Equality Students can earn positive behaviour points for displaying these key behaviours, which in turn lead to school rewards and prizes. We hold award evenings each year for each key stage, plus the main Pride Awards at the end of the end of the school year.

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Peace Within Yoga Therapy

peace within yoga therapy

Lichfield

Yoga changed my life. After graduating with a law degree, in 2002 I embarked upon a legal career. The job, with a prestigious law firm, demanded 12 hour days and weekend working in high-pressure conditions. With no focus on work-life balance from the company and little attention to self-care on my part I struggled with anxiety, frequent panic attacks and developed concerning physical stress-related conditions. Having been told by various people of the benefits of yoga, particularly regarding managing stress, I plucked up the courage and I went to my first yoga class. I left with a smile on my face and a sense of peace that I had not felt for years and have practised yoga every day since. As a result of daily practice, my stress levels dropped dramatically, I stopped suffering panic attacks and I became more aware, insightful and content.

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Kings Norton Girls' School

kings norton girls' school

1.0(1)

Birmingham

Kings Norton Girls’ School and Sixth Form is a happy and caring community where every student is valued as an individual, their talents recognised and nurtured. We are proud of all our students and their achievements in and out of the classroom. We strive to open a world of opportunities while ensuring all demonstrate respect and courage in order to flourish. Our students achieve the highest possible academic standards and are supported to be articulate, tolerant, resilient, independent and caring young people who will go into the world beyond Kings Norton Girls’ School & Sixth Form as lifelong learners, capable of achieving great things and making a difference. It is an immense privilege for me to lead the remarkable team at Kings Norton Girls’ School & Sixth Form where staff, students, parents, carers and governors work together as an integral part of our local and wider community. There is no better way to get a feel for our school than paying us a visit and talking to our students.

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Righttrack Learning

righttrack learning

5.0(49)

Birmingham

Hello, We’re RightTrack Learning      A second-generation family business with over three decades’ experience designing and delivering innovative behaviour change solutions aligned with individual organisation’s strategic and people development objectives. We are specialists in developing solutions that are not only values-driven, results-orientated, practical, and inclusive, but ones that also drive long-lasting, positive change by engaging both hearts and minds.      Our ethos is ‘We Believe in Brave’. It takes courage to challenge the status quo, to listen to other perspectives, to step out of comfort zones or to speak out… but we feel passionately that with a little bit of learning, and a lot of brave, we can achieve extraordinary things together.  

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Podcode

podcode

Birmingham

Whether it was singing karaoke, listening to audiobooks, or devising a radio station in his bedroom, Mark has always appreciated the power of the human voice. His love for radio started at a local level, in the glory-days of personality-based breakfast radio. That love affair was sparked at his city’s famous BRMB, but a succession of cost-cutting measures, takeovers, and technological advances would slowly snuff out that candle. Episode one Mark studied Media & Communication at Birmingham City University, specialising in Internet radio. He graduated the year the term “podcasting” was coined, but it would be a further four years before he’d pluck up the courage to pick up a mic and plug it into the Internet. But in 2008, the podcast bug finally bit, and Mark started what would be a 14+ year career helping people make podcasts, first in exchange for beer, and then for money. The little company with the robot fist for a logo In 2016 Mark founded the media hosting company Podiant, which took him to the British Podcast Awards, and saw him present at International Podcast Day in 2020. The product served millions of listeners across thousands of podcasts, and in 2021 Mark sold Podiant so he could focus on working more closely with individuals and small teams, to set them up for podcasting success from day one. From the ear to the brain to the heart Mark founded Origin in 2021 to help impact entrepreneurs build trust with their audiences, and catalyse change. He does this through a combination of consulting, training, coaching, and production. It centres around driving messages from the ear to the brain, where – through consistency and authenticity – they eventually land in listeners’ hearts.

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Ormiston Shelfield Community Academy

ormiston shelfield community academy

Walsall

Our core drivers of Outcomes, Values and Choices are at the heart of our daily actions and interactions. Our aim is simple; by rigorously instilling our values, students achieve positive outcomes enabling them to make considered life choices which open doors to the opportunities they deserve.  Our team shares the vision. We all aspire to make a difference for our students every day. We pride ourselves on building strong relationships based on mutual respect, at all levels. Our relentless desire to deliver high quality teaching and pastoral support combined with an array of opportunities both inside and outside of the classroom, enables our students to develop the knowledge, skills and character to lead successful, fulfilling lives. We create a safe and happy environment where students are nurtured academically, socially, and emotionally so that they are ready to tackle academic challenges and have the values to become responsible members of our society.  Outcomes We educate our students to understand that 'outcomes' means academic attainment and progress, development of values and character and progression to their preferred destinations. We support our students to achieve academic qualifications that empower them to seize opportunities and advance to the next stage of their chosen educational journey. We empower our students to have the knowledge, skills, personal traits and experiences in order to seize career and life opportunities. Values We are ready, respectful and responsible.  We are honest. We do what we say we’ll do and do not make excuses. We are a team. Helping a member of our team is helping ourselves Choices We develop our students to have the strength of character and courage to do the right thing because it is the right thing to do. Our values support our students to make the life choices that will have a positive impact on their future and contribution to society. Being outcome focused and values driven, students take responsibility for their learning and actions which opens doors for them to have a breadth of choices when they leave school.

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