63504 Courses

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a comprehensive journey with our Diploma in Laboratory Technician program, meticulously designed to equip you with essential skills and knowledge. Covering a wide array of topics from medical laboratory services and equipment handling to advanced microscopy, safety protocols, and specialised fields like clinical microbiology and haematology, this course ensures you gain a solid foundation. Learn about sterilisation techniques, urinalysis, quality assurance, and much more to become a proficient and confident laboratory technician. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Diploma in Laboratory Technician course, learners acquire essential skills and knowledge for working in medical laboratories. They begin with an introduction to the course, followed by an understanding of medical laboratory services and equipment. Learners delve into using microscopes effectively and handling laboratory accidents safely. They also learn about sterilisation, disinfection, and decontamination procedures crucial for maintaining a sterile environment. The curriculum covers various aspects of clinical laboratory work, including analysing urine samples (urinalysis), identifying parasites (basic parasitology), and understanding basic microbiology. Learners explore immunology, immunohaematology, and haematology to comprehend blood-related disorders and testing methods. They also study clinical chemistry, focusing on analysing body fluids and performing quality assurance to ensure accurate results. Overall, this course equips learners with practical skills in handling laboratory equipment, conducting tests accurately, and maintaining high standards of safety and quality in medical laboratory settings. Course Curriculum: Module 01: Introduction to the Course Module 02: Medical Laboratory Services Module 03: Laboratory Equipments (Part-01) Module 04: Laboratory Equipments (Part-02) Module 05: Microscope and How to Use It Module 06: Laboratory Accidents and Safety Module 07: Sterilisation, Disinfection and Decontamination Module 08: Solutions Used in Clinical Medical Laboratory Module 09: Urinalysis Module 10: Basic Parasitology Module 11: Basic Clinical Microbiology Module 12: Basic Immunology and Immunohematology Module 13: Basic Haematology Module 14: Basic Haemostasis (Coagulation) Module 15: Basic Clinical Chemistry Module 16: Quality Assurance Learning Outcomes: Understand role of medical laboratory services in healthcare settings. Identify and operate essential laboratory equipment and instruments accurately. Apply principles of microscope usage for clinical sample analysis. Implement safety protocols to prevent laboratory accidents and ensure workplace safety. Demonstrate knowledge of sterilisation, disinfection, and decontamination procedures. Analyse clinical samples using appropriate solutions and techniques for accurate results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals pursuing careers in medical laboratories. Aspiring laboratory technicians and assistants. Students interested in clinical diagnostics and healthcare support roles. Those aiming to work in medical research environments. Anyone seeking specialised training in laboratory sciences. Career path Laboratory Technician Biomedical Scientist Medical Laboratory Assistant Pathology Technician Clinical Biochemist Microbiology Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of food safety and compliance with our comprehensive Level 3 HACCP Online Training. Whether you're looking to advance your career or ensure your organization meets rigorous food safety standards, this course is designed to equip you with the essential skills and knowledge. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will explore the principles and practical applications of HACCP (Hazard Analysis Critical Control Point) in ensuring food safety. They will understand how to develop and manage a HACCP system, including planning, hazard analysis, and establishing critical control points. Participants will learn to set critical limits and monitor control points effectively to prevent food hazards. The course covers implementing and verifying HACCP systems, as well as establishing corrective actions and maintaining proper documentation. Additionally, learners will gain insights into food safety legislation related to HACCP and alternatives to traditional HACCP methods. By the end, participants will be equipped with the knowledge to identify food safety hazards and create robust HACCP systems to safeguard against them in various food-related environments. Course Curriculum Module 01: An Introduction to HACCP Module 02: Planning a HACCP System Module 03: Hazard Analysis Module 04: Establishing Critical Limits Module 05: Establishing Critical Control Point Monitoring Requirements Module 06: Critical Control Point Identification Module 07: Implementing the HACCP System Module 08: Verification of the HACCP System Module 09: Establishing Corrective Actions Module 10: Documentation Module 11: HACCP and Food Safety Legislation Module 12: HACCP Alternatives Module 13: Food Safety Hazards Module 14: Creating the HACCP System Learning Outcomes: Understand HACCP principles and their importance in food safety management. Plan and design a HACCP system tailored to specific food processes. Identify potential hazards and assess their significance in food production. Establish critical limits and monitoring procedures for control points effectively. Implement and maintain a HACCP system in compliance with food safety regulations. Evaluate and document HACCP systems, ensuring accuracy and completeness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Food safety managers and supervisors in food production facilities. Quality assurance professionals in the food industry. Individuals pursuing careers in food safety management. Compliance officers responsible for food safety regulations. Employees involved in food production and processing. Career path Food Safety Officer Quality Assurance Manager Compliance Auditor Food Production Supervisor Regulatory Affairs Specialist HACCP Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about the culinary arts and dream of running your own restaurant? Our comprehensive Restaurant Management Training course equips you with essential skills and knowledge to succeed in the dynamic hospitality industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Restaurant Management Training course, learners will gain comprehensive skills essential for running a successful restaurant business. They will understand the dynamics of the restaurant industry, from choosing the right location to managing finances and using technology for efficient service. Participants will learn to strategically plan menus and effectively manage drink offerings. The course covers crucial aspects like handling inventory, purchasing, and storage, ensuring smooth operations. Learners will also develop skills in recruiting and training staff, fostering excellent customer relations, and implementing effective marketing strategies. Understanding legal requirements and maintaining a safe, clean environment will be emphasized. By the end of the course, participants will be equipped with the knowledge to manage restaurant layouts efficiently and establish daily routines that promote teamwork and operational excellence. Course Curriculum Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Financing Your Business Module 04: Handling Service Using Technology Module 05: Menu Planning Module 06: Drinks Management Module 07: Purchasing, Receiving, Inventory, and Storage Module 08: Finding, Recruiting, and Training Employees Module 09: Customer Relations and Marketing Policy Module 10: Restaurant Layout Management and Legal Requirements Module 11: Running a Safe and Clean Restaurant Module 12: Teamwork and Daily Routine of a Restaurant Learning Outcomes Understand the restaurant industry's key aspects and operational dynamics. Identify essential considerations when choosing a restaurant concept and location. Explore financing options and strategies for restaurant businesses. Utilise technology effectively for enhancing restaurant service management. Plan and design a diverse and appealing restaurant menu. Manage drink selections and beverage inventory efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring restaurant owners and managers. Hospitality students and graduates. Restaurant supervisors seeking advancement. Culinary entrepreneurs. Staff transitioning to management roles. Career path Restaurant Manager Assistant Restaurant Manager Food and Beverage Manager Hospitality Consultant Catering Manager Operations Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Discover the joys of growing your own food with our comprehensive Introduction to Kitchen Gardening course. From planning and soil preparation to planting and eco-friendly pest management, this course guides you through each step. Learn to choose the right crops, maintain your garden, and harvest safely. Whether you're a novice or a seasoned gardener, our expert-led modules provide the knowledge and skills needed to cultivate a thriving kitchen garden. Join us and start your journey to fresh, home-grown produce today. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Introduction to Kitchen Gardening course will teach you how to start and maintain your own garden at home. You will learn the basics of kitchen gardening and how to plan your garden space. You'll discover how to prepare the soil properly and set up garden beds for planting. The course will guide you in selecting the best crops and vegetables for your garden. You'll also learn essential gardening skills like watering, weeding, and using eco-friendly methods to manage pests. Finally, the course will show you how to harvest your crops and store them safely. By the end of the course, you'll be equipped with the knowledge and skills to grow your own fresh and healthy food at home. Course Curriculum: Module 01: Introduction to Kitchen Gardening Module 02: Planning for Kitchen Gardening Module 03: Preparing Your Soil with Care Module 04: Preparing the Bed and Planting Your Crops Module 05: Choosing Crops for Your Garden Module 06: Choosing Vegetables for Your Garden Module 07: Maintaining your Garden and Best Practices Module 08: Practicing Eco-Friendly Pest Management Module 09: Harvesting Your Crops and Storing Safely Learning Outcomes: Understand basics and importance of kitchen gardening. Plan and design an efficient kitchen garden layout. Prepare soil for optimal plant growth and health. Properly prepare garden beds and plant chosen crops. Select appropriate crops for a productive kitchen garden. Implement eco-friendly pest management and effective garden maintenance CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners in kitchen gardening. Homeowners with garden space. Garden enthusiasts seeking sustainable practices. Individuals interested in growing fresh produce. Anyone looking to improve gardening skills. Career path Urban Farmer Community Garden Coordinator Horticulture Technician Agricultural Extension Worker Sustainable Gardening Consultant Garden Centre Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the dynamic realm of heavy-duty operations, mastering the art of lifting is not just about hoisting weights; it's about orchestrating a symphony of safety, precision, and efficiency. Imagine yourself at the helm of colossal machinery, poised to elevate your expertise to new heights. From selecting the perfect equipment to meticulously planning each lift, our comprehensive curriculum equips you with the knowledge to navigate every facet of the lifting landscape. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Delve into the intricacies of risk assessment, where every decision holds the weight of responsibility. Learn to decipher the language of inspections, ensuring that every component is primed for flawless performance. As you immerse yourself in the world of lifting operations, you'll unravel the threads of accountability, understanding the crucial roles each stakeholder plays in the pursuit of safety excellence. Join us on a journey where diligence meets dexterity, and where the mastery of lifting operations becomes your hallmark of distinction. Course Curriculum Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Learning Outcomes: Identify suitable lifting equipment and accessories for specific tasks. Plan lifting operations considering safety and operational efficiency guidelines. Recognize factors influencing the safety of lifting operations. Understand roles and responsibilities in ensuring safe lifting procedures. Conduct thorough risk assessments to mitigate potential hazards effectively. Perform examinations and inspections following LOLER regulations to ensure compliance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Workers in construction, manufacturing, or logistics industries. Health and safety officers seeking LOLER compliance knowledge. Supervisors overseeing lifting operations in various industrial settings. Individuals aspiring to enhance their understanding of lifting regulations. Anyone involved in equipment selection, planning, and risk assessment. Career path Crane Operator Health and Safety Inspector Lifting Equipment Engineer Construction Site Manager Warehouse Supervisor Logistics Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The UK Contracts Law course offers a comprehensive understanding of the legal framework governing agreements and contractual obligations in the United Kingdom. In today's globalized business landscape, where commerce transcends borders, a nuanced grasp of UK Contracts Law is indispensable. Understanding the intricacies of Agreements And Contractual Intention and Terms Within A Contract equips individuals with the tools to navigate complex business transactions effectively. Mastery of Consumer Protection ensures compliance with consumer rights, fostering trust and credibility in commercial dealings. With Contracts For Employees, individuals learn to safeguard their rights in the workplace, enhancing job prospects. Employers value this expertise, offering lucrative salaries commensurate with the demand. In fact, data suggests a 15% increase in job opportunities for those proficient in UK Contracts Law, reflecting its growing importance in contemporary legal practice. Embracing this course opens avenues in diverse sectors, underscoring its relevance in today's dynamic job market. Key Features: CPD QS Certified UK Contracts Law course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction To UK Laws Module 02: Ministry Of Justice Module 03: Agreements And Contractual Intention Module 04: Considerations And Capacities Of Contact Laws Module 05: Terms Within A Contract Module 06: Misinterpretations And Mistakes Module 07: Consumer Protection Module 08: Privity Of Contract Module 09: Insurance Contract Laws Module 10: Contracts For Employees Module 11: Considerations In International Trade Contracts Module 12: Laws And Regulations For International Trade Module 13: Remedies For Any Contract Breach Learning Outcomes: Analyze UK laws' fundamentals and their implications in contracts. Evaluate contract terms' validity and enforceability within legal frameworks. Assess legal remedies available in case of contract breaches. Examine the intricacies of international trade contracts and related regulations. Interpret laws governing insurance contracts and obligations for all parties. Apply principles of consumer protection within contractual relationships effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This UK Contracts Law Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of UK Contracts Law. Moreover, this course is ideal for: Law students seeking specialized knowledge in UK contract law. Legal professionals aiming to enhance their expertise in contract law. Business professionals requiring a comprehensive understanding of contract regulations. Entrepreneurs and business owners needing to navigate contractual obligations. International trade professionals navigating cross-border contract complexities. Requirements There are no requirements needed to enrol into this UK Contracts Law Course. We welcome individuals from all backgrounds and levels of experience to enrol into this UK Contracts Law Course. Career path After finishing this UK Contracts Law Course you will have multiple job opportunities waiting for you. Some of the following Job sectors of UK Contracts Law are: Legal Assistant - £20K to £30K/year Contract Analyst - £25K to £35K/year International Trade Compliance Officer - £30K to £45K/year Insurance Claims Handler - £22K to £40K/year Contract Law Consultant - £40K to £60K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to radiant, youthful skin with our expertly designed course, crafted for those who seek the pinnacle of skincare knowledge. Imagine understanding the intricate layers of your skin, knowing exactly what nutrients it craves, and tailoring your skincare regimen to fit your unique skin type. Dive deep into the fascinating world of dermatology, where you will discover how to care for every skin type and ethnicity, ensuring your skin remains healthy and glowing. Uncover the best techniques for reducing the signs of ageing, mastering hair removal, and diagnosing common skin conditions. Our comprehensive curriculum covers everything you need to know, from dealing with troublesome acne to managing seasonal skin care changes. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Explore the nuances of skin disorders, including eczema and other keratinising conditions, and learn how to effectively treat skin infections. Embrace the wisdom of preventative care with remedies designed for sun exposure, ensuring your skin remains protected and vibrant year-round. This course is your gateway to becoming a skincare connoisseur, armed with the knowledge to maintain impeccable skin health for yourself and others. Embark on this journey to unlock your skin's full potential and revel in the confidence that comes with a flawless complexion. Course Curriculum Module 01: Skin Anatomy Module 02: Skin Nutrients Module 03: Skin Care For Different Skin Types Module 04: Skin Care For Different Ethnicities Module 05: Reducing Ageing Effects Module 06: Hair Removal Examined Module 07: Diagnosis Of Skin Disease Module 08: Eczema Module 09: Keratinising And Papulosquamous Disorders Module 10: Skin Infections Module 11: Remedies For Acne Prone Skin Module 12: Seasonal Skin Care Module 13: Effect Of The Sun And Its' Remedies Learning Outcomes Understand the basic structure and functions of skin anatomy. Identify essential nutrients vital for healthy skin. Develop skincare routines tailored to various skin types. Apply skincare practices suitable for different ethnicities. Explore methods to reduce ageing effects on the skin. Diagnose and manage common skin diseases and disorders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in skincare and beauty. Aspiring dermatologists and skincare specialists. Beauty salon owners and workers. Healthcare providers focusing on dermatology. Anyone wanting to improve personal skincare knowledge. Career path Dermatology Assistant Skincare Consultant Aesthetician Beauty Therapist Dermatology Nurse Cosmetic Clinic Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to delve into the dynamic world of logistics and supply chain management? Our comprehensive course is designed to equip you with the essential knowledge and skills to excel in this critical field. Whether you're new to logistics or looking to enhance your existing expertise, this course is your gateway to mastering the fundamentals. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners delve into the world of managing goods and materials effectively. They start by understanding the concept of inventory and its significance in supply chains. The course covers the processes of receiving and validating inventory, ensuring goods are correctly accounted for upon arrival. Setting up a warehouse is explored, highlighting how layout and organization impact efficiency. Learners also discover methods for identifying demand, crucial for planning and meeting customer needs. The outbound process, focusing on shipping goods to customers, is detailed, emphasizing timely and accurate order fulfillment. Maintaining inventory accuracy is stressed throughout, teaching techniques to prevent discrepancies. Finally, learners explore the key players in logistics and supply chains, understanding the roles and interactions that ensure smooth operations. This course equips learners with practical knowledge essential for effective management within logistics and supply chain environments. Course Curriculum Module 01: What is Inventory Module 02: The Receiving Process and Validating Inventory Module 03: Setting up the Warehouse Module 04: Identifying Demand Module 05: The Outbound Process Module 06: Maintaining Inventory Accuracy Module 07: Key Players Learning Outcomes: Define inventory and its role in supply chain management efficiency. Describe procedures for receiving and verifying incoming inventory accurately. Outline steps involved in warehouse setup and layout optimization. Analyze methods for forecasting and identifying customer demand patterns. Explain the process of preparing and shipping orders to customers. Implement techniques to ensure ongoing accuracy of inventory records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in logistics and supply chain management principles. Professionals seeking foundational knowledge in inventory management practices. Students aiming to understand warehouse operations and inventory control. Entry-level employees in retail or distribution sectors. Managers looking to enhance their understanding of supply chain logistics. Career path Warehouse Manager Inventory Control Coordinator Logistics Analyst Supply Chain Coordinator Procurement Officer Distribution Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about uncovering stories, reporting on current events, and making a difference through the power of words? Our comprehensive course, "Become a Journalist," is designed to equip you with the essential skills and knowledge needed to thrive in the dynamic world of journalism. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This journalism course covers essential topics to equip learners with foundational and specialized skills. It begins with understanding the principles, history, and ethics of journalism, ensuring a solid grounding in journalistic practice. Learners delve into legal aspects like journalism law and regulatory bodies, crucial for navigating media environments responsibly. They also learn about health and safety considerations specific to journalists, promoting their well-being in challenging situations. The course emphasizes practical skills such as writing techniques for journalistic pieces, including news reports and feature stories. It covers interviewing methods to gather information effectively and explores the complexities of defamation issues in journalism. Additionally, learners are introduced to various platforms like newspaper, online, freelance, radio, and television journalism, each requiring distinct approaches and techniques. Niche journalism is also explored, offering insights into specialized reporting areas. Overall, the course prepares learners to become adept journalists by blending theoretical knowledge with practical application across diverse media formats. Course Curriculum Module 01: Introduction and Principles of Journalism Module 02: History and Development of Journalism Module 03: Journalism Ethics Module 04: Journalism Law Module 05: Media Regulatory Bodies Module 06: Health and Safety for Journalists Module 07: Becoming a Journalist Module 08: Writing Skills for Journalists Module 09: News Writing, Production and Reporting Module 10: Tips on Writing a Good Feature Story Module 11: Interviewing Module 12: Defamation Module 13: Newspaper Journalism Module 14: Online and Freelance Journalism Module 15: Radio Journalism Module 16: Television Journalism Module 17: Niche Journalism Learning Outcomes: Understand principles guiding journalism ethics and legal responsibilities in practice. Develop proficient news and feature writing skills for various media platforms. Demonstrate knowledge of historical evolution and current trends in journalism. Acquire interviewing techniques essential for effective journalism practice. Apply knowledge of media regulatory bodies and their impact on journalism. Gain insights into specialised fields like radio, TV, and online journalism. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in journalism. Students interested in learning journalistic ethics and legal frameworks. Writers keen on enhancing their news and feature writing skills. Those seeking knowledge in interviewing techniques and media regulations. Professionals looking to specialize in radio, TV, or online journalism. Career path Newspaper Journalist Online Journalist Radio Broadcaster TV Reporter Freelance Journalist Investigative Journalist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.