Overview
Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.
At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.
Delivered in Internationally or OnlineInternationallyorOnlineFlexible Dates
£1,718 to £3,779
Conflict management – The keys to success to conflict resolution
If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.
Delivered In-PersonIn-Person courseFlexible Dates
Price on Enquiry
RSPH Level 4 Managing Food Safety and Hygiene - on-site training
We can come to you and deliver Food Safety courses at your business premises.
RSPH Level 4 Managing Food Safety and Hygiene Catering Course!
This Level 4 course is perfect for those looking to enhance their knowledge and skills in food safety and hygiene in the catering industry. Throughout the course, you will learn about advanced food safety management, HACCP principles, and how to effectively implement food safety procedures.
Special Offer: Book on this Level 4 Food Safety Training from July to August 2024
Contact us for a quote or to schedule training.
Delivered In-PersonIn-Person courseFlexible Dates
£500 to £2,000
Understanding and applying the core values of Leadership
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If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.
Delivered In-PersonIn-Person courseFlexible Dates
Price on Enquiry
Customer service – get all the basics right and enhance your customer experience
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.