534 Hospitality Management courses

Course Description If you are someone who is looking to gather knowledge about airport management, this Airport Management: Part 1 course is the right choice for you to begin with. In this course, you will get an understanding of airport management and the different ways airports operate. You will learn why high-quality customer service is essential to airport management. This Airport Management: Part 1 course will make you familiar with airport terminal buildings and the management priorities of overseeing terminals. You will also learn how airports operate efficiently and handle baggage. This bite-size course will teach you about peak times in airport operations and the complex considerations involved in airline schedules. If all these sound good to you, what are you waiting for? Enrol today and start learning!  Learning outcome  Understand airport management and the different ways airports operate Learn why high-quality customer service is essential to airport management Familiarise yourself with airport terminal buildings Learn how airports operate efficiently and handle baggage Get to know the peak times in airport operations How Much Do Airport Managers Earn? Senior - £45,000(Appx.) Average - £34,000(Appx.) Starting - £32,000(Appx.) Requirement Our Airport Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Airport Management: Part 1 Module 01: Introduction to Airport Management 00:14:00 Module 02: Airport Customer Service 00:10:00 Module 03: Passenger Terminal Management 00:14:00 Module 04: Airport Components 00:15:00 Module 05: Airport Peaks and Airline Scheduling 00:16:00 Assignment Assignment - Airport Management: Part 1 00:00:00

Course Description Get instant knowledge from this bite-sized Hotel Revenue Management Part - 1 course. This course is very short and you can complete it within a very short time. In this Hotel Revenue Management Part - 1 course you will get fundamental ideas of hotel revenue management, the key understanding of forecasting of hotel revenue management, pricing of hotel revenue management and so on. Enrol in this course today and start your instant first step towards learning the fundamentals of hotel revenue management. Learn faster for instant implementation. Learning Outcome Understand the fundamentals of hotel revenue management Strengthen forecasting of hotel revenue management Learn about the importance of revenue management Know the pricing of hotel revenue management Gain an excellent understanding of key performance indicator in revenue management How Much Do Hotel Managers Earn? Senior - £77,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £28,000 (Apprx.) Requirement Our Hotel Revenue Management Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hotel Revenue Management Part - 1 Module 01: Fundamentals of Hotel Revenue Management 00:16:00 Module 02: Importance of Revenue Management 00:22:00 Module 03: Key Performance Indicator in Revenue Management 00:18:00 Module 04: Forecasting of Hotel Revenue Management 00:21:00 Module 05: Pricing of Hotel Revenue Management 00:24:00 Assignment Assignment - Hotel Revenue Management Part - 1 00:00:00

Course Description Get instant knowledge from this bite-sized Hospitality and Revenue Management Part - 3 course. This course is very short and you can complete it within a very short time. In this Hospitality and Revenue Management Part - 3 course you will get fundamental ideas of hospitality and revenue management, the key understanding of customer satisfaction, career prospects and so on. Enrol in this course today and start your instant first step towards learning about revenue management. Learn faster for instant implementation. Learning Outcome Understand the revenue management Increase customer satisfaction Know about career prospects in the hospitality industry Understand the promotional strategies Learn about the future of hospitality revenue management in the UK How Much Do Hotel Managers Earn? Senior - £77,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £28,000 (Apprx.) Requirement Our Hospitality and Revenue Management Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality and Revenue Management Part - 3 Module 01: The Revenue Management 00:23:00 Module 02: Customer Satisfaction 00:22:00 Module 03: Promotional Strategies 00:24:00 Module 04: The Future of Hospitality Revenue Management in UK 00:23:00 Module 05: Career Prospects in the Hospitality Industry 00:14:00 Assignment Assignment - Hospitality and Revenue Management Part - 3 00:00:00

Overview Uniform System of Accounting for Lodging Industries Part 1 Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Uniform System of Accounting for Lodging Industries Part 1 Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction To The Course 00:02:00 Introducing Hotel Operating Structure-Profit Centers 00:03:00 Introducing Hotel Operating Structure-Support Centers 00:03:00 Explaining The Main Profit & Loss Statement 00:09:00 Section 02: Revenue Room Profit & Loss - Transient Market Segment 00:10:00 Rooms - Group Market Segment Explained 00:09:00 Rooms Division - Contract Revenue And Other Room Revenue 00:06:00 Other Rooms Revenue Consideration - Packages Barter Loyalty Program 00:09:00 Section 03: Expenses Structure Of Room Departmental Expenses 00:09:00 Labour Cost Departments And Positions 00:05:00 Labour Cost Departments And Positions 00:06:00 Other Labour Cost Items For Room Division 00:11:00 Room Expenses A-D 00:17:00 Room Expenses E-R 00:23:00 Room Expenses S-Z 00:05:00 Section 04: Room Division Statistics And Reports Introduction To Section On Room Statistics 00:01:00 Ocupancy Statistcis Definitions 00:24:00 Formulas For Room Statistics 00:06:00 Room Statistics Report To Help Understand P&L 00:12:00 Section 05: P&L Analysis And Resources Understanding What Variable Expense Are And Fixed Showing P&L Analysis 00:17:00 Closure Video For Rooms Module 00:01:00 Room Division Definitions Of Revenue And Expenses As Per USALI 00:36:00 Rooms P&L Sample 00:00:00 Assignment Assignment - Uniform System of Accounting for Lodging Industries Part 1 00:00:00

Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00

Course Description Get instant knowledge from this bite-sized Hotel Revenue Management Part - 2 course. This course is very short and you can complete it within a very short time. In this Hotel Revenue Management Part - 2 course you will get fundamental ideas of hotel revenue management, the key understanding of profitable distribution strategy, overbooking practices and so on. Enrol in this course today and start your instant first step towards learning about profitable distribution strategy. Learn faster for instant implementation. Learning Outcome Understand profitable distribution strategy Know how to promote your hotel Understand customer and other essential factors Learn about overbooking practices in hotel revenue management Gain an excellent understanding of the future of hotel revenue management in UK How Much Do Hotel Managers Earn? Senior - £77,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £28,000 (Apprx.) Requirement Our Hotel Revenue Management Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hotel Revenue Management Part - 2 Module 01: Profitable Distribution Strategy 00:17:00 Module 02: Overbooking Practices in Hotel Revenue Management 00:11:00 Module 03: How to Promote your Hotel 00:16:00 Module 04: Customer and Other Essential Factors 00:13:00 Module 05: The Future of Hotel Revenue Management in UK 00:22:00 Assignment Assignment - Hotel Revenue Management Part - 2 00:00:00

The hospitality industry has seen continuous growth, with more and more opportunities for individuals who are driven to make a successful career in this field. If you wish to work in the housekeeping department of a hotel, this Diploma in Housekeeping Management course is perfect for you. This diploma course will also help anyone interested in understanding the basics of managing a household.  Throughout this Diploma in Housekeeping Management course, you'll be given a full tour of the fundamental areas of room maintenance and hotel cleaning. You'll also learn essential housekeeping duties like laundry operations, health and safety, sanitation, staffing, budgeting, and inventory control. In a nutshell, this housekeeping management course is designed to equip learners with the knowledge and skills needed in hotel housekeeping to ensure that guests feel welcome and at home.  Enrol in the Diploma in Housekeeping Management course now and get prepared for a management role within the hospitality industry.  Learning Outcome:  Explore housekeeping principles and gain an understanding of staff duties Familiarise with housekeeping duties such as laundry operations, health and safety, cleaning, staffing, budgeting, and inventory control Learn how to plan and schedule housekeeping duties and organise the housekeeping department Familiarise with standard operating procedures in hotel housekeeping Get a solid understanding of household budgeting Learn about carpet, wall, and ceiling maintenance and window cleaning Understand how to maintain health and safety while performing housekeeping duties Learn how to ensure guest satisfaction by delivering a high standard of service Why You Should Choose Diploma in Housekeeping Management Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Housekeeping Management is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Housekeeping Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Housekeeping Management Introduction to Housekeeping FREE 00:30:00 Housekeeping Principles FREE 00:15:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Course Overview: Social Housing Management Introduction: Social Housing Management is a comprehensive course designed to equip participants with the knowledge and skills necessary to effectively manage and administer social housing programs. With a focus on history, challenges, strategies, and best practices, this course provides valuable insights into the complexities of social housing management. Module 1: History of Social Housing This module delves into the historical evolution of social housing, tracing its origins and development over time. Participants will explore key milestones, legislative frameworks, and societal factors that have shaped the landscape of social housing. Module 2: Current Challenges and Future Developments in Social Housing Participants will examine contemporary challenges facing social housing providers, including affordability, accessibility, and sustainability. Additionally, this module explores emerging trends and future developments in social housing policy and practice. Module 3: Strategies and Best Practices for Social Housing Providers This module focuses on effective strategies and best practices for social housing providers to optimize service delivery and meet the diverse needs of tenants. Topics covered include tenant engagement, community development, and partnership building. Module 4: The Role of Technology in Social Housing Technology plays a crucial role in modernizing social housing operations and improving efficiency. This module explores the use of technology platforms, data analytics, and smart systems to enhance tenant services, asset management, and operational processes. Module 5: Financing and Funding for Social Housing Understanding financing and funding mechanisms is essential for sustaining social housing initiatives. Participants will learn about various funding sources, financial models, and investment strategies to support the development and maintenance of social housing projects. Module 6: Managing and Maintaining Social Housing Effective management and maintenance are essential for ensuring the long-term viability of social housing properties. This module covers property management principles, maintenance planning, and regulatory compliance to uphold quality standards and ensure tenant satisfaction. Module 7: Understanding the Essence of Social Housing In this concluding module, participants will reflect on the fundamental principles and values underpinning social housing. By examining the essence of social housing, participants will gain a deeper understanding of its importance in promoting social equity, inclusion, and housing justice. Conclusion: Social Housing Management offers a holistic perspective on the multifaceted nature of social housing, equipping participants with the knowledge and tools to navigate the challenges and opportunities in this critical field. Whether you're a housing professional, policymaker, or advocate, this course provides valuable insights and practical strategies for advancing social housing initiatives and improving housing outcomes for all. Course Curriculum Module 1_ History of Social Housing History of Social Housing 00:00 Module 2_ Current Challenges and Future Developments in Social Housing Current Challenges and Future Developments in Social Housing 00:00 Module 3_ Strategies and Best Practices for Social Housing Providers Strategies and Best Practices for Social Housing Providers 00:00 Module 4_ The Role of Technology in Social Housing The Role of Technology in Social Housing 00:00 Module 5_ Financing and Funding for Social Housing Financing and Funding for Social Housing 00:00 Module 6_ Managing and Maintaining Social Housing Managing and Maintaining Social Housing 00:00 Module 7_ Understanding the Essence of Social Housing Module 7_ Understanding the Essence of Social Housing 00:00

Overview Finance and Cash management for Hospitality Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Finance and Cash management for Hospitality Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Finance and Cash management for Hospitality Fundamental And Understanding Concepts Introduction And Basis Of Projections 00:05:00 Making Future Plans And Potential Revenue Generating Activities 00:06:00 Operational Plans That Need To Be Looked At 00:06:00 Cost Management Practices At Hotel And ABC System 00:07:00 Other Matters Before Practical Excercise 00:05:00 Financial Model And Working On Fianacial Model Room Revenue Budget Template 00:05:00 F&B Revenue Budgeting Template 00:10:00 Banquet And Other Operating Depts 00:10:00 Headcount Budget 00:11:00 Payrol And Other Cost Budgeting 00:12:00 Other Hotel Operational Expenses 00:10:00 Cash Budgeting Excercise 00:11:00 Assignment Assignment - Finance and Cash management for Hospitality 00:00:00