This Level 2 Certificate course has been designed to help you improve your knowledge of food handling. You will discover the legal requirements in order to prepare and serve food in the service industry. You will also find out about HACCP, multiple levels of hazards and their preventive measures, and much more including temperature control and handling basics. Knowledge and understanding of basic food hygiene and safety is a legal requirement so as not to contaminate food and be safe at work all the time. The course provides learners with up-to-date food hygiene information using a range of written text, and video content to ensure learners thoroughly comprehend their food safety responsibilities. Who is the course for? All food handlers are required by European Union Regulation laws to go through an orientation training prior to starting a food handling job. This Level 2 Certificate in Food Hygiene and Safety for Retail course allows readers to learn about the basic food hygiene practices in order to be able to comply with all the legal requirements. This course is suitable for food handlers in any sector including fast-food outlets, takeaways, food trucks, bars, restaurants, hotels, cafes, hospitals, schools and colleges. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment & Certification: Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. The pass mark is 60%. After successfully passing the exam you can obtain your certificate of achievement at an additional cost of £9. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Food Hygiene and Safety for Retail is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Restaurateurs Hospitality managers Chefs Hotel and restaurant service staff Professional hygiene and safety officer. Level 2 Certificate in Food Hygiene and Safety for Retail Introduction to Food Safety and the Law 00:30:00 Bacteria and Microbiological Hazards 00:27:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Food Spoilage and Food Storage 00:25:00 Personal Hygiene 00:24:00 HACCP and Food Premises Part-01 00:27:00 HACCP and Food Premises Part -02 00:26:00 Cleaning 00:20:00 Mock Exam Mock Exam-Level 2 Certificate in Food Hygiene and Safety for Retail 00:20:00 Final Exam Final Exam-Level 2 Certificate in Food Hygiene and Safety for Retail 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Food Hygiene Level 2 Overview The fundamental guidelines and legal obligations that each individual working in the catering or hospitality industry should be aware of are covered in this Food Hygiene Level 2 Course. Food contamination and the transmission of pathogens in the workplace can be avoided by following the best standards for food hygiene, which are mandated by law for anybody handling food in a professional setting. These include maintaining proper food storage, controlling ingredient temperature, and taking care of your cleanliness. This basic training course, intended for managers or supervisors such as restaurateurs, hoteliers, and kitchen cooks, includes video content, interactive demos, and professional industry material. After completing the course, you'll be ready to apply your newly acquired knowledge and maintain a high quality of health in your place of employment. Why You Should Choose Food Hygiene Level 2 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Food Hygiene Level 2 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Food Hygiene Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Food Hygiene Level 2 Module 01: Introduction to Food Safety and the Law Introduction to Food Safety and the Law 00:26:00 Module 02: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:28:00 Module 03: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:22:00 Module 04: Food Poisoning and Control Measures Food Poisoning and Control Measures 00:23:00 Module 05: Food Spoilage and Food Storage Food Spoilage and Food Storage 00:32:00 Module 06: Personal Hygiene Personal Hygiene 00:24:00 Module 07: HACCP and Food Premises HACCP and Food Premises 00:27:00 Module 08: Cleaning Cleaning 00:20:00
Course Overview All those who professionally handle food must have an excellent understanding of food hygiene and safety compliance to protect the health of staff and customers. In this Level 1 Food Hygiene training course, you will learn the fundamentals of food safety compliance, covering food laws and standards in the UK. It includes essential training for anyone who is new to the food, catering or hospitality industry, and can also be used as refresher training for new chefs and catering assistants. Through case studies and audiovisual training, this course covers a wide range of topics concerning the management of food safety and hygiene. You'll learn about the correct temperatures for storing, cooking and serving food, how to maintain a clean workspace, identify food safety hazards, maintain excellent personal hygiene, and much more. You'll also deepen your understanding of foodborne illnesses and allergies, equipping you with the tools to monitor staff and advise customers on their food choices. Once you have successfully completed this course, you will be able to use this qualification to fast track your career and ensure full compliance in your field. Learn about food hygiene and safety and kickstart your career in the food, catering or hospitality sector today! What You Will Learn This Level 1 Food Hygiene and Safety Course provides essential information for professional food handlers in the restaurant, catering and hospitality industries. It covers best practice procedures, safety standards and regulations in the UK. An Introduction to Food Hygiene An Overview of Food Safety Hazards Food Safety Control Measures Food Hygiene Laws & Regulations in the UK Staff Training Requirements Food Allergies and Intolerances Personal Hygiene Best Practice Kitchen Cleaning Procedures Food Contamination & Food-Related Illness Food Prep, Storage, Temperature Control Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Level 1 Food Hygiene and Safety Introduction to Food Hygiene Legislation and Food-borne Illness 00:15:00 Types of Food Safety Hazards 00:30:00 Hazard Control Measures and Refrigeration 00:25:00 Food Handlers Personal Hygiene 00:13:00 Cleaning and Disinfection 00:17:00 Mock Exam Mock Exam- Level 1 Food Hygiene and Safety 00:20:00 Final Exam Final Exam- Level 1 Food Hygiene and Safety 00:20:00
Overview With the ever-increasing demand for Kitchen Porter Training in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Kitchen Porter Training may be. Learning about Kitchen Porter Training or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Kitchen Porter Training . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Kitchen Porter Training is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Kitchen Porter Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Kitchen Porter Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Kitchen Porter Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Kitchen Porter Training , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Kitchen Porter Training , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Kitchen Porter Training , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Kitchen Porter Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Understanding the role of the Kitchen Porter. Understanding the role of the Kitchen Porter. 00:00 Module 2 Food Hygiene and Safety. Food Hygiene and Safety. 00:00 Module 3 Kitchen Equipment and Maintenance. Kitchen Equipment and Maintenance. 00:00 Module 4 Basic Food Preparation Techniques. Basic Food Preparation Techniques. 00:00 Module 5 Communication and Teamwork in the Kitchen. Communication and Teamwork in the Kitchen. 00:00 Module 6 Customer Service and Catering Operations. Customer Service and Catering Operations. 00:00
Register on the Level 2 Food Hygiene and Safety for Catering today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Level 2 Food Hygiene and Safety for Catering is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Level 2 Food Hygiene and Safety for Catering Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Level 2 Food Hygiene and Safety for Catering, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Food Safety and the Law Introduction to Food Safety and the Law 00:27:00 Module 02: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:27:00 Module 03: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:28:00 Module 04: Food Poisoning and Control Measures Food Poisoning and Control Measures 00:24:00 Module 05: Food Spoilage and Food Storage Food Spoilage and Food Storage 00:20:00 Module 06: Personal Hygiene Personal Hygiene 00:25:00 Module 07: HACCP and Food Premises HACCP and Food Premises 00:20:00 Module 08: Cleaning Cleaning 00:15:00 Module 09: Reopening and Adapting Your Food Business During COVID-19 Reopening and Adapting Your Food Business during COVID-19 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The hospitality industry has seen continuous growth, with more and more opportunities for individuals who are driven to make a successful career in this field. If you wish to work in the housekeeping department of a hotel, this Diploma in Housekeeping Management course is perfect for you. This diploma course will also help anyone interested in understanding the basics of managing a household. Throughout this Diploma in Housekeeping Management course, you'll be given a full tour of the fundamental areas of room maintenance and hotel cleaning. You'll also learn essential housekeeping duties like laundry operations, health and safety, sanitation, staffing, budgeting, and inventory control. In a nutshell, this housekeeping management course is designed to equip learners with the knowledge and skills needed in hotel housekeeping to ensure that guests feel welcome and at home. Enrol in the Diploma in Housekeeping Management course now and get prepared for a management role within the hospitality industry. Learning Outcome: Explore housekeeping principles and gain an understanding of staff duties Familiarise with housekeeping duties such as laundry operations, health and safety, cleaning, staffing, budgeting, and inventory control Learn how to plan and schedule housekeeping duties and organise the housekeeping department Familiarise with standard operating procedures in hotel housekeeping Get a solid understanding of household budgeting Learn about carpet, wall, and ceiling maintenance and window cleaning Understand how to maintain health and safety while performing housekeeping duties Learn how to ensure guest satisfaction by delivering a high standard of service Why You Should Choose Diploma in Housekeeping Management Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Housekeeping Management is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Housekeeping Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Housekeeping Management Introduction to Housekeeping FREE 00:30:00 Housekeeping Principles FREE 00:15:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00
Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦠Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦠Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦠Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦠Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦠Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦠Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦠Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Food Safety: Food Safety Online If you want to learn about Food Safety: Food Safety and become an expert in the field, you have arrived at the right place. Industry experts designed this Food Safety : Food Safety course to enable you to learn quickly and efficiently and at your own pace and convenience. This Level 3 Supervising Food Safety in Catering course aims to provide a thorough understanding of the role of managers and supervisors in food safety. The Food Safety: Food Safety course will help you prove that you understand how to maintain food safety and set high standards in food businesses. In this Level 3 Supervising Food Safety in Catering course, we will examine why food safety is so important and the consequences of not following food safety properly. The Level 3 Supervising Food Safety in Catering course also discusses different types of contamination and how to reduce the risks in a food environment, as well as the legal requirements for training and the role of the supervisor in training. The HACCP systems are also thoroughly explained. Main Course: Level 3 Supervising Food Safety in Catering Free Courses Course 01: Level 2 Food Hygiene and Safety For Catering Course 02: Level 2 Food Hygiene and Safety [ Note: Free PDF certificate as soon as completing the Food Safety: Food Safety Online Course] Food Safety: Food Safety Online This Level 3 Supervising Food Safety in Catering course consists of 17 modules. Assessment Method of Food Safety: Food Safety After completing Food Safety: Food Safety Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Food Safety: Food Safety After completing the Food Safety: Food Safety course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Food Safety: Food Safety Online This Food Safety: Food Safety Course is ideal for supervisors, managers, and business owners who work around food handling. Requirements Food Safety: Food Safety Online To enrol in this Food Safety: Food Safety Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Food Safety: Food Safety Course. Be energetic and self-motivated to complete our Food Safety: Food Safety Course. Basic computer Skill is required to complete our Food Safety: Food Safety Course. If you want to enrol in our Food Safety: Food Safety Course, you must be at least 15 years old.
Hospitality industry is one of the rapidly growing industries all over the world. Due to increasing social connectivity and globalization, modern citizens are increasing into experiencing the world like never before. If you want to be the part of this growing horizon, this certificate course is for you. This course will render the extensive knowledge and practical experience required to become a professional in this sector. Learn how to systematically manage hotels, restaurants, tourist spots and turn these into billion dollar ventures. If you want to start your own company, this course equips you with the right kind of skills too! Course Highlights CPD Level 2 in Hospitality Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed CPD Level 2 in Hospitality Management into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose CPD Level 2 in Hospitality Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? CPD Level 2 in Hospitality Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our CPD Level 2 in Hospitality Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Mock Exam Mock Exam- CPD Level 2 in Hospitality Management 00:20:00 Final Exam Final Exam- CPD Level 2 in Hospitality Management 00:20:00