In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
This Compassion Focused Therapy course offers a deep dive into the principles and techniques that foster self-kindness and emotional resilience. Rooted in psychological research, the course explores how compassion can be a powerful tool in addressing anxiety, shame, and self-criticism. Whether you’re a mental health professional seeking to broaden your understanding or simply intrigued by the science of compassion, this course provides a thoughtful and accessible journey through this therapeutic approach. Designed for those who value a mindful and empathetic perspective, the course unpacks key concepts such as the interplay between the mind’s threat and soothing systems, and how cultivating compassion can rebalance emotional wellbeing. Presented entirely online, it suits learners who prefer flexible study without the need for physical attendance. This course is a clever blend of theory and insightful reflection that will enrich your professional toolkit and nurture a kinder relationship with yourself and others. Learning outcomes: Understand the core concepts and principles of Compassion Focused Therapy Learn techniques and practices used to cultivate compassion Develop skills to address mental health issues using Compassion Focused Therapy Enhance self-compassion and kindness towards oneself and others Improve emotional regulation and reduce symptoms of anxiety and depression Our Compassion-Focused Therapy course is designed to provide you with the tools and strategies needed to cultivate compassion and kindness towards yourself and others. Through this course, you'll learn about the core concepts and principles of Compassion Focused Therapy, as well as the techniques and practices used to cultivate compassion. Our expert instructors will guide you through a variety of skills to address mental health issues using Compassion Focused Therapy, including anxiety and depression. By the end of this course, you'll be on your way to a more compassionate and fulfilling life. Compassion Focused Therapy Course Curriculum Introduction Course Overview Introduction to CFT The Circle of Compassion Therapists role in CFT Connecting with compassionate qualities Evolution old vs new brain Three circle model of emotion and threat system The drive system & the safeness system The social shaping of the self Attachment history & attachment style Operant conditioning & functional analysis of behaviour Respondent conditioning, social learning, and mindfulness Mindfulness practices Obstacles in mindfulness training Working with self criticism Method acting approach Extending compassion Compassionate letter writing Compassionate thinking & reasoning Feeling compassion Creating safe place & chair work in CFT Case formulation Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who struggle with negative self-talk and harsh self-judgment People who want to improve their relationships with others Mental health professionals who want to expand their knowledge and skills in treating mental health issues using Compassion Focused Therapy Anyone who wants to cultivate more self-compassion and kindness Individuals who want to improve their emotional regulation Career path Psychotherapist Mental Health Counselor Social Worker Clinical Psychologist The salary range for these roles in the UK ranges from £25,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. â±â± Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Overview: If you want to gain a solid understanding of Dog Grooming and Dog Training and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Dog Grooming and Dog Training designed by expert instructors. The Dog Grooming and Dog Training will help you develop your skills, confidence, and knowledge in this sector, adding real value to your CV and personal development. Dog Grooming and Dog Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. The only thing you need to take Dog Grooming and Dog Training is Wi-Fi and a screen. You'll never be late for class again. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Dog Grooming and Dog Training is perfect! Benefits you'll get choosing Apex Learning for this Dog Grooming and Dog Training course: FREE Dog Grooming and Dog Training CPD-accredited certificate Get a free student ID card with Dog Grooming and Dog Training training (£10 applicable for international delivery) Lifetime access to the Dog Grooming and Dog Training course materials The Dog Grooming and Dog Training program comes with 24/7 tutor support Get instant access to this Dog Grooming and Dog Training course Learn Dog Grooming and Dog Training training from anywhere in the world The Dog Grooming and Dog Training training is affordable and simple to understand The Dog Grooming and Dog Training training is an entirely online Description: Begin your journey with Apex Learning right away! This Dog Grooming and Dog Training diploma offers learners the opportunity to acquire skills that are highly valued in the field of Dog Grooming and Dog Training. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Dog Grooming and Dog Training setting. The skills and knowledge gained from this Dog Grooming and Dog Training course will enable learners to make meaningful contributions to Dog Grooming and Dog Training-related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of Dog Grooming and Dog Training Bundle ★★★ Course 01: Dog Groomer Training Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Who is this Dog Grooming and Dog Training course for? There is no experience or previous certifications required for enrolment in this Dog Grooming and Dog Training. It is available to all students, of all academic backgrounds. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Dog Grooming and Dog Training course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Dog Grooming and Dog Training course, it can be studied in your own time at your own pace. Career path Having this Dog Grooming and Dog Training CPD certificate will increase the value of your CV and open you up to multiple sectors. Course Curriculum: Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid
Give a compliment to your career and take it to the next level. This Paediatric First Aid bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Paediatric First Aid bundle will help you stay ahead of the pack. Throughout the Paediatric First Aid programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Paediatric First Aid course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Paediatric First Aid Bundle Consists of the following Premium courses: Course 01: First Aid Training Course 02: Paediatric First Aid Level 3 Course 03: Life Support Course 04: Phlebotomy Course 05: Infection Prevention Training Course 06: Medical Terminology Training Course 07: European Medical Device Regulations Course 08: Human Anatomy and Physiology Course 09: Medical Law Course 10: Personal Hygiene Course 11: RIDDOR Training Enrol now in Paediatric First Aid to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Paediatric First Aid expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 02: Paediatric First Aid Level 3 Module 01: Aim of First Aid and the First Steps Module 02: Resuscitation (CPR) Module 03: Secondary Assessment, The Recovery Position And Shock Module 04: Head and Eye Injuries, Fractures, and Amputation Module 05: Choking, Wounds, Bleeding & Burns Module 06: Secondary Conditions and Reactions I Module 07: Secondary Conditions and Reactions II Module 08: Chronic Conditions Module 09: Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect Course 03: Life Support Module 01: Introduction to Basic Life Support Module 02: Basic Life Support for Adults Module 03: Basic Life Support for Children Module 04: Basic Life Support for Infants Module 05: Cardiopulmonary Resuscitation Objectives Module 06: Airway Management Module 07: Relief of Choking Module 08: Initial Assessment Objectives Course 04: Phlebotomy Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management Course 05: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Course 06: Medical Terminology Training Module 1 : Human Body Vocabulary with Pictures Module 2 : Equipment, Instruments and Lab Tests Module 3 : Acronyms and Abbreviation Module 4 : Digestive System Module 5 : Cardiovascular System Module 6 : Blood and Immunity System Module 7 : Respiratory System Module 8 : Musculoskeletal System Module 9 : Central Nervous System Course 07: European Medical Device Regulations Module 1: Overview to European Regulations on Medical Devices Module 2: Essential Components of EU MDR Module 3: Reporting Requirements and Identification Module 4: Quality System in Medical Device Regulation Course 08: Human Anatomy and Physiology Human Anatomy and Physiology Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Course 09: Medical Law Module 01- An Introduction to Medical Law Module 02- Legislation on Access to Health, Medical Report, Treatment Module 03- Legislation on Adult Support Module 04- Legislation on Public Health and Health Service (Part 1) Module 05- Legislation on Public Health and Health Service (Part 2) Module 06- Legislation on Public Health and Health Service (Part 3) Module 07- Legislation on Public Health and Health Service (Part 4) Module 08- Legislation on Coronavirus Module 09- Legislation on Mental Health (Part 1) Module 10- Legislation on Mental Health (Part 2) Module 11- Legislation on Abortion Module 12- Other Legislation (Part 1) Module 13- Other Legislation (Part 2) Course 10: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Course 11: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Paediatric First Aid bundle. Requirements This Paediatric First Aid course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99
If you own a dog or cat and are looking forward to improve the quality of life of the animals in their care, by feeding them an appropriate raw food diet then this Animal Care: Dog Whispering and Pet Nutrition will be the perfect choice for you. The Animal Care: Dog Whispering and Pet Nutrition will build up skills and form a stronger connection with your companion. The course helps you understand food labelling, how much and when to feed, and not forgetting our smaller furry (and scaly) friends as we pick a path through the maze of pet nutrition. You will also develop helpful tips on how to source, store and handle raw foods safely, along with learning how to dramatically cut your animals lifetime pet care bills, saving your time, stress and money. What Will I Learn? Advance your Natural Dog Whispering skills so you can form a better bond with your companion animal. Improve your knowledge about where domesticated animals have come from and what the main problems they face in society today so you can be better equipped to help them lead longer happier lives in your care. Grasp why it is important to feed domesticated animals their species appropriate diet so their overall health and well-being is being cared for in the best possible way. Expand your pet nutrition knowledge, so you can identify which ingredients get left out of processed pet foods and why these can cause vitamin and mineral deficiencies which can lead to poor health and behaviour problems. Know which two most vital steps to take BEFORE switching an animal onto its species appropriate diet so it makes the smoothest transition possible. Boost your confidence about how to introduce raw foods, including raw bones, so you avoid many of the mistakes novice raw feeders often make. Master your raw feeding skills so you know which raw foods are safe to eat and which ones you are to avoid which may cause further digestion issues within your animal. Feel confident about knowing how to monitor the changes the animal will go through on its new diet and how to troubleshoot any problems if they arise. Progress your knowledge so you know which supplements are necessary to ensure that the animal's digestive system works correctly and how they can help to detox harsh toxins or poisons from their system in a safe and effective manner. Acquire helpful tips on how to source, store and handle raw foods safely, along with learning how to dramatically cut your animals lifetime pet care bills, saving you time, stress and money. Requirements No special requirements and suitable for anyone with a pet, considering a pet or interested in pets Who is the target audience? This training course is suitable for both dog and cat owners, Rescue Shelter Staff, Dog Breeders, Dog Trainers & Dog Behaviourists, who are looking to improve the quality of life of the animals in their care, by feeding them a species appropriate raw food diet. Course Introduction Introduction to the Course FREE 00:04:00 Introduction to Natural Dog Whispering Course Overview 00:13:00 Dog Whispering 00:06:00 Natural Dog Whispering 00:13:00 The Canine Species Understanding the Canine Species 00:25:00 Global Problems 00:15:00 Natural Pet Diet and Nutrition The History of Pet Food 00:08:00 The Pet Food Industry 00:06:00 Main Ingredients of Pet Food 00:11:00 The Effect of Processed Pet Food 00:08:00 Switching Onto a Raw Diet 00:02:00 Cleanse and Detox 00:03:00 Raw Meaty Bones 00:05:00 Natural Pet Vitality 00:10:00 Fulvic Acid 00:10:00 Pet Food summary 00:03:00 Food RMB Diet Lottie 00:06:00 Dog Poo 00:03:00 Switching Diets First Two Weeks 00:08:00 Three Weeks Onward 00:08:00 RMB Other Factors 00:03:00 BARF 00:04:00 Dental Care 00:05:00 Cost Savings 00:05:00 Real Life Case Study Case Study - The Story of Bella Part1 00:10:00 Case Study - The Story of Bella Part2 00:05:00 Course Certification
With the rapid development of the Coronavirus (COVID-19) disease, the world has almost come to a stand-still. The pandemic has made the acquisition of information on its adverse effect on physical-mental health and economy crucial in order to adapt our behaviour to cope with its repercussions and survive. To help you with it, our instructor Kapil Chopra, a COVID-19 consultant and certified corporate wellness coach, has designed this course to explain things in plain language and to help to break down this complex topic. The course contains research-based information obtained from industry experts and health organizations, such as WHO, PAHO, CDC, OSHA, and more. The course will provide you with practical measures to be taken at households or at the workplace amid this pandemic. It also discusses the mental toll this situation may bring upon you and how to overcome such stresses. The tutorials developed for this course are well-organized and made using professional tools. In addition to that, you will find it easy to understand infographics and visuals to make your learning more enjoyable. This course is an essential one considering the current situation, with practical and valuable information for anyone who wants to enhance their knowledge and skills coping with the COVID-19. What You'll Learn Everything you need to know about COVID-19 Preventive measures for individuals How to deal with coronavirus at the workplace Preventive measures for households Post COVID-19 preparation for businesses Preventive measures for employees Global impact on the economy due to COVID-19 Coping with mental stress at home Parenting tips. Who Is This Course For? Any individuals looking for authentic information on COVID-19 HR, Business Heads, Marketers and Entrepreneurs who wish to tackle COVID-19 at workplace Educational institutes and health workers. Anyone who is aspiring to be a COVID-19 business consultant Requirements No specific qualifications are required. No prior psychological, health or fitness knowledge is assumed. Fully accessible from any internet-enabled smart device. Career Path Internationally recognized CPD Accredited Certification received upon course completion will boost up your resume if you are a business professional, health worker or individual aspiring to become a COVID-19 pandemic consultant. Introduction General - History of Coronavirus FREE 00:02:00 People with Chronic Diseases FREE 00:02:00 Symptoms of Covid-19 00:01:00 Fatality rate by age 00:01:00 The Power of Social Distancing 00:02:00 Persistence of coronavirus on surfaces 00:01:00 All about washing your hands 00:02:00 Death Toll 00:02:00 Myths and Facts 00:03:00 Covid-19 Do's and Don'ts 00:02:00 Tips for households Parenting Tips 00:02:00 Coping with stress 00:02:00 Ways to help elderly people living with you 00:02:00 Ways to help elderly people living ALONE 00:01:00 Covid-19 pandemic preparation for businesses Impact on the global economy 00:02:00 Impact on the indian economy 00:02:00 Covid-19 preparation at workplace 00:02:00 How to protect yourself at workplace 00:01:00 Tips for employers to protect employee health 00:01:00 Tips for preparing workplaces for covid-19 outbreak 00:02:00 Classifying Workers Exposure To Covid-19 00:02:00 Guidance on covid-19 for retail industry 00:02:00 Covid-19 testing as in when and how 00:02:00 Guidance for the package delivery workers 00:02:00 Workers living overseas 00:02:00 Covid-19 outbreak affecting workplaces 00:02:00 Learn how to create an emergency communications' system at the workplace 00:02:00 implementing safety practices for workers who may have come in contact with a Covid-19 patient 00:02:00 Survival strategies for businesses during COVID-19 lockdown 00:02:00 Covid-19 measures for Sales Professionals Strategy and tactics for sales professionals during Covid-19 00:02:00
Description: Skype for Business is a service by Microsoft that helps you to collaborate with anyone, anywhere at any time. This instant messaging collaborative tool is cost-effective and user-friendly. The Skype for Business Course will familiarise you with all the features of the tool. In the course, you will learn how to use Skype for business, the ways of setting location, managing contacts, setting alerts and alert sounds, the process of sending and receiving the instant message, etc. Finally, the course helps you to create audio and video calls, preparing business meetings, and creating the presentation for the conference, and the use of Skype notification area. Learning Outcomes: Discover how to open and close Skype for Business, also ways to sign in and out of your account Set your status on log in or while logged in, add personal notes and set location Manage your contacts by adding internal and external contacts, creating groups, move contacts within groups, add them to favourite groups, block certain contacts, use status and relationship view, and much more Manage alerts by disabling or changing alert sounds, setting up status change alerts, and configuring Do Not Disturb Utilize the instant messages (IM) services by sending and responding to them, using spellchecker, adding emoticons, changing the font and viewing conversation history Examine how to make an audio and video call, record audio or video calls, and change device settings Conduct business meetings using Skype meeting opting through Outlook, joining meetings, setting up impromptu meetings in Skype, and taking notes during a meeting with OneNote Show stakeholders your presentation by learning how to display a PowerPoint presentation, a whiteboard, share screens and programs, post polls and Q&A, send files to participants and share note through Microsoft OneNote Manage advanced settings by turning off all profile pictures, displaying Skype for Business window on top, using Microsoft Skype for Business Recording Manager, and stop Skype for Business from starting up automatically View Skype Notification Area icon, change presence status, sing in and out, and open and close the program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Skype for Business Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Skype for Business Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Skype for Business Course The Basics 00:30:00 Setting Your Presence and Location 00:45:00 Managing Contacts, Part One 00:45:00 Managing Contacts, Part Two 00:30:00 Alerts and Alert Sounds 00:30:00 Sending and Receiving Instant Messages (IM) 00:30:00 Audio & Video Calls 00:45:00 Skype Meetings 00:30:00 Presenting with Skype for Business, Part One 00:45:00 Presenting with Skype for Business, Part Two 00:45:00 Advanced Settings 00:30:00 Using Skype for Business in the Notification Area 00:30:00 Mock Exam Mock Exam- Skype for Business Course 00:20:00 Final Exam Final Exam- Skype for Business Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to stay fit but having a hard time because you don't know how to do it properly? Do you want to have a healthy diet and maintain nutrition for your body? This Dieting Course will address these concerns by providing you the right information and strategies on what, when and how to eat healthy and nutritious food. Description: The condition of obesity on the planet today is a worry for everyone particularly those in developed nations. In spite of the endeavours these legislatures have taken, the epidemic appears to end up noticeably more serious. It influences both kids and in addition grown-ups. The primary explanation behind the development of this epidemic is an absence of legitimate sustenance learning among the general population. A large portion of the general population has constrained physical exercise as kids invest a great deal of energy playing video and web diversions or sitting in front of the TV. Individuals who end up plainly stout in their adolescence will most likely be unable to beat it and take it into adulthood. The issue is more genuine among minorities who have less access to quality medical care to help in treating the issue. Obesity has turned out to be more typical as individuals receive the accommodations of life and nourishments that include more wellbeing dangers than advantages. In this crash course, you will be able to learn the proper dieting and fitness activities to avoid obesity and become healthy. Who is the course for? Trainers, professionals and other busy people who are into health, diet, and nutrition. Busy health aficionados who want to keep track of their diet and their bodies healthy. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Dash Dieting will be very beneficial and helpful, especially to health and sport-related careers like: Athletes Clinical Dietetics Fitness Instructor Education and Research Food and Nutrition Management Personal Trainer Public Health Nutrition Related Health Professionals Sports Administrator Sports Businessmen Sports Specialists Wellness Coach And Many More! Level 2 Certificate in Dash Dieting Introduction 00:30:00 What Is This Thing The DASH Diet? 01:00:00 The History Of The DASH Diet 01:00:00 Is The DASH Diet All It's Cracked Up To Be? 01:00:00 Incorporating The DASH Diet Into Your Lifestyle 01:00:00 What To Eat And What To Avoid 01:00:00 A Day In The Life Of A DASH Diet 01:00:00 How Do I Shop For Groceries On The DASH Diet? 01:00:00 Dang! How Do I Eat At Restaurants On The DASH Diet? 01:00:00 Start Today 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Dash Dieting 00:20:00 Final Exam Final Exam- Level 2 Certificate in Dash Dieting 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview of Management: Recruitment and Selection Process The Management: Recruitment and Selection Process Course helps you understand how the recruitment industry works and why it is important. In the UK alone, the recruitment sector brings in around £38.9 billion every year, with more than 31,000 agencies working across the country. Even when the economy changes, recruitment remains strong. Specialist recruiters are highly valued, and this course will teach you what makes them successful. In the Management: Recruitment and Selection Process Course, you will learn every part of the hiring process—from the basic ideas and laws you need to know, to managing candidates and finding clients. The course shows how recruitment has changed over time and what it looks like today, both in the UK and in other countries. You'll also learn how to attract the right people for the job and create useful tools to measure how well your hiring is working. Whether you want to work as a recruitment consultant or improve how your company hires people, this course is a great choice. The Management: Recruitment and Selection Process Course gives you the right tools and knowledge to grow in this field. With practical lessons and real-world examples, the Management: Recruitment and Selection Process Course makes it easier for you to build strong hiring skills and succeed in a competitive industry. By the end of the Management: Recruitment and Selection Process Course, you will be able to: Understand the basics of how recruitment works and how the industry has grown. Follow UK recruitment laws when hiring people. Build smart ways to attract and manage job candidates. Find and work with clients if you're running a recruitment business. Set clear goals to measure how well your hiring process is working. Use all parts of the recruitment process in a business or management role. Who is this course for? An HR professional wanting to improve your hiring skills and stay updated with UK employment rules. A future recruitment consultant looking to learn the basics and develop smart hiring strategies. A manager who makes hiring decisions and wants to make better choices. An entrepreneur planning to open a recruitment agency or consultancy in the UK. A talent acquisition specialist wanting to improve how you find and manage top talent. Process of Evaluation After studying the Management: Recruitment and Selection Process, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Management: Recruitment and Selection Process, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Management: Recruitment and Selection Process course. Career Path After completing the Management: Recruitment and Selection Process Course, you can go into roles such as: Recruitment Consultant – £25K to £40K per year Talent Acquisition Manager – £35K to £55K per year HR Recruitment Specialist – £28K to £45K per year Headhunter/Executive Recruiter – £30K to £60K per year Recruitment Agency Director – £45K to £80K per year Course Curriculum Module 01: Basics Of Recruitment 00:50:00 Module 02: History And Development Of The Recruitment Industry 00:40:00 Module 03: The Worldwide Employment Industry 00:40:00 Module 04: The UK Recruitment Industry Statistics 00:25:00 Module 05: The UK Recruitment Legislations Guide 00:20:00 Module 06: How To Become A Successful Recruitment Consultant 00:45:00 Module 07: Overview Of The Recruitment Cycle 00:45:00 Module 08: Candidate Management 00:25:00 Module 09: Client Acquisition 00:42:00 Module 10: Recruitment Strategy 01:00:00 Module 11: Candidate Attraction 00:40:00 Module 12: Developing A Business Strategy And Key Performance Indicators 01:00:00 Module 13: How To Successfully Run A Recruiting Service 00:35:00