The need for key staff to have commercial skills is paramount, as the public sector is increasingly opened up as a commercial market, in which organisations compete against each other and the private sector for contracts. Generating additional income and being commercially aware is vital for this to be a success, and is what many public sector organisations are looking to do. This programme will help you: See commercial awareness as not just another skill-set, but as a different mind-set Use a variety of tried-and-tested commercial, analytical decision-making techniques and tools Define your commercial objectives Develop a strategic focus Start looking at service clients as market segments Analyse, in a competitive context, your service offering Plan a commercial strategy, prepare for its implementation and see it through to execution 1 What is commercial thinking? Understand what it means to be a commercial thinker Identifying commercial opportunities often involves not only a different skill set but also a different mindset; looking at the services that you provide 2 Defining strategic commercial objectives Defining your key commercial objectives Prioritising your strategic objectives Two key strategic planning tools:Resource and Competency MatrixPESTLE How to apply these tools to your particular situation 3 Developing a strategic focus Decision-making on how to compete in the markets identified by your strategic objectives requires a strategic focus Developing strategic focus A tool for helping you to make those decisions: using the Ansoff Matrix 4 Defining customer targets How to think more commercially by understanding who all your customers are and how they differ from each other how to apply the principles to your areas to identify the type of customers you have and their key characteristics - Customer segmentation Who are your customers? How do their needs vary? - Scenarios 5 The competitive market place Understanding the competitive forces at play Different types of competition Analysing your competitive environment using Porter's 5 Forces model 6 Meeting stakeholder expectations Two simple models to help you identify the key stakeholders who could influence your commercial environment How to use your stakeholders to help you achieve your commercial objectives 7 Implementation - systems, structures and processes Effective commercial activity involves working with others to implement ideas and strategies What do you need to have in place before you implement your commercial strategy? How to health-check your organisation prior to implementation using the McKinsey 7S framework 8 Implementation - people and culture A good commercial strategy only works if the people involved buy in to the ideas and if the culture of the organisation is conducive to the effective implementation How the latest thinking in behavioural economics can help you develop your culture and people to work commercially 9 Tools and checklists Be more commercial within your sphere of influence using a commercial checklist to help you Using the checklist as a benchmark against the most commercially aware organisations Using the checklist as a health check - both corporately and individually
đż Befriending Anxiety: A Self-Compassion Workshop đż Anxiety is a natural part of being human, but what if, instead of fighting it, we learned to understand it? Join Karen Bradley for this empowering workshop, where you'll: ⨠Learn practical tools to calm your nervous system ⨠Shift your perspective and turn anxiety into an ally ⨠Walk away feeling more in control and less overwhelmed Let's replace fear with self-compassion. đ
Course Summary Mini Medics - First Aid The Mini Medics courses is a Child friendly introduction to first aid and defibrillation aimed at children between the ages of 8 and 11, but it can suit children of any age from about 5 upwards. The course is kept at a basic level with no use of confusing terminologies. The mini medics course will show complete respect for the childâs ability, make it educational and practical, and instil the importance of helping someone who is poorly or injured. Fully illustrated 24-page âFirst Aid for Childrenâ book ⢠A unique syringe pen in various colours (or colouring pencils) ⢠A 4-page worksheet There is also the opportunity to purchase t-shirts and hoodies - delivered at a later date Course Contents A range of subjects are covered including: What is First Aid? Safety Communication and contacting the emergency services First Aid kits DR ABC Recovery position Choking Resuscitation (CPR) Defibrillation (AED) Wounds and bleeding Asthma Shock Certification A certificate of attendance is included with the Mini Medic book as a âcut-outâ for the child. Duration 3 hours (dependent on the syllabus you want covered including educational, theoretical and practical teaching sessions. A shorter 1 hour version is available for the younger children - enquire by calling 07853393777) Further Information Duration: 3-hours in total (including a 20 min break in the middle) Group size: 10 Candidates per 1 Trainer/Assessor Assessment method: None Pre-requisite: Candidates should be aged 6-11, but suitable for all ages Suggested progression: Mini Medics - Mental Health First Aid *There are chairs in the foyer and a cafe next door (same building) if parents wold like to stay close by.
If you've been looking for a welcoming space to explore your creativity, come along to our community art & craft workshops. From ceramics to painting, papercraft to hand printing, you're free to explore your creativity, make new friends & relieve some stress in our relaxed, social environment.
Join Ruth for an hour of âgetting into your bodyâ and finding joy and freedom through moving your body to uplifting and inspiring music.
Anatomy and physiology