11004 Guide courses delivered Online

If you are new to qualitative research or if you want some initial help to engage with the materials appropriately, then this webinar programme is for you. Doing Qualitative Research is a free curated resource we developed that takes researchers through the whole research cycle, not just the analysis. There is a heavy emphasis on what it is like to 'do' qualitative research in a robust, ethical and professional manner, with practical exercises and reflexive tasks suggested throughout. We are running two, one-hour webinars together with asynchronous, self-directed engagement with the course materials, to help a peer-group of researchers work through the resources on the parts of the qualitative research process they need help with. We understand that not everyone needs to cover the same materials and concepts, or at the same pace. In the first station, discussion with your peers and the facilitator, will help you choose which parts of the Doing Qualitative Research course to focus on before the second webinar. The concluding webinar uses group work and discussion for you to additionally practice one of the most important aspects of the qualitative research paradigm; reflexivity. You will identify what you have learned and how this affects what you will do next with your learning and research. The webinars are facilitated by our Qualitative Research Specialist Dr Cathy Gibbons. Cathy has almost 20 years' experience of teaching qualitative methods across a wide spectrum of disciplines within and beyond the social sciences. The session is free, and runs as two 2hr sessions, 2 weeks apart.

A guided meditation for peace and equanimity

Duration 1.875 Days 11.25 CPD hours This course is intended for Allied Health Professionals. No prerequisites required Overview Upon completion of this course, students will - Learn the structure of the system and how to use the ICD-10-CM. - Learn how to map ICD-9-CM and ICD-10-CM codes. CEU?s Available :AAPC 4 Units (must have a current certification) AHIMA 6 Units (must have a current certification) - Become familiar with outpatient coding and reporting guidelines The focus of this class is learning the coding rules for the ICD-10-CM coding system and then applying the rules to code patient services. An Overview of ICD-10-CMUsing ICD-10-CMICD-10-CM Outpatient Coding and Reporting GuidelinesChapter Specific Guidelines Chapters 1-10Chapter Specific Guidelines Chapters 11-14Chapter Specific Guidelines Chapters 15-21

My name is Philip Congreave. I am a qualified piano teacher based in in the Medway area of Kent in the South-East of England. I have an Honours degree in Music from the University of Huddersfield, formerly The Polytechnic, Huddersfield

Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Duration 5 Days 30 CPD hours This course is intended for This class is ideal for Salesforce Certified Administrators and Platform Developers responsible for developing and managing Industries CPQ applications, including catalogs and pricing. It's also designed for solution architects and technical architects looking to understand the full capabilities of Industries CPQ in order to formulate industry-specific solutions. This class is also a great foundation builder for anyone looking to earn the Salesforce Certified Industries CPQ Developer credential. Overview When you complete this course, you will be able to: Create 'perfect' orders using order capture and asset-based ordering functionality. Define products and product bundles in the shared catalog. Use pricing components to support simple and complex pricing strategies. Create promotions and discounts to adjust pricing for a limited time. Use rules to ensure the right products are available to the right customers at the right price. Build ordering and quoting solutions using Industries Digital Commerce & CPQ APIs. xplore how to develop Configure, Price, Quote (CPQ) solutions using Industries CPQ. In this class, our Industries CPQ experts will show you how to configure CPQ solutions that ensure your customers get the right products and the right prices at the right time. You?ll learn how to set up and manage products and prices, leverage promotions and rules to drive action, and build a guided experience declaratively using Industries Digital Commerce and CPQ APIs.Note: This class focuses on Industries CPQ, previously known as Vlocity CPQ, and does not cover Salesforce CPQ. Introduction Explore Communications, Media, and Energy and Utilities Clouds and Industries CPQ Understand the Industries CME Data Model Order Capture Create and Configure Orders Using the Cart Work with MACD and ABO Orders Cancel an Order Create Orders with Non-Assetizable Products Configure Data Movement Across Line Items Using Field Mapper Enterprise Product Catalog Create Attributes and Picklists Create Object Types and Learn Inheritance Architecture Create Products Set Product Attribute Metadata and Override Attribute Defaults Create Product Bundles and Define Product Cardinality Work with Product Lifecycle Dates Manage the Shared Catalog?s Platform Cache Pricing Configure One-Time and Recurring Prices Define Price Lists and Child Price Lists Implement Base and Bundled Prices Configure Time Plans and Policies Configure Advanced Pricing Strategies such as Attribute-Based Pricing and Usage Pricing Promotions and Discounts Determine the Difference Between Products, Product Bundles, and Promotions Compare Pricing Adjustments and Overrides Create Promotions for Existing Products Adjust Prices and Time Plans Create Contextual Discounts for Orders, Accounts, and Contracts Identify the Best Type of Pricing Adjustment Given a Scenario Rules Build Context Rules Components Create and Apply Context Rules to Products, Promotions, Price Lists, and Price List Entries Create Product Relationships to Recommend, Exclude, or Require other Products Create Advanced Rules to Modify Product Attributes During Order Capture Create Advanced Rules to Auto-Add Products to the Cart Identify the Best Type of Rule to Use Given a Scenario Guided Selling Customize a Guided LWC Interaction for Purchasing Products Explore Industries Digital Commerce LWC, SDK, and Cacheable APIs Learn About CpqAppHandler Service, Its Methods, and Cart-Based APIs Additional course details: Nexus Humans Salesforce Build CPQ Solutions for Industries (IPQ435) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build CPQ Solutions for Industries (IPQ435) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours Overview The goal of this course is to enable technical students new to Cassandra to begin working with Cassandra in an optimal manner. Throughout the course students will learn to: Understand the Big Data needs that C* addresses Be familiar with the operation and structure of C* Be able to install and set up a C* database Use the C* tools, including cqlsh, nodetool, and ccm (Cassandra Cluster Manager) Be familiar with the C* architecture, and how a C* cluster is structured Understand how data is distributed and replicated in a C* cluster Understand core C* data modeling concepts, and use them to create well-structured data models Be familiar with the C* eventual consistency model and use it intelligently Be familiar with consistency mechanisms such as read repair and hinted handoff Understand and use CQL to create tables and query for data Know and use the CQL data types (numerical, textual, uuid, etc.) Be familiar with the various kinds of primary keys available (simple, compound, and composite primary keys) Be familiar with the C* write and read paths Understand C* deletion and compaction The Cassandra (C*) database is a massively scalable NoSQL database that provides high availability and fault tolerance, as well as linear scalability when adding new nodes to a cluster. It has many powerful capabilities, such as tunable and eventual consistency, that allow it to meet the needs of modern applications, but also introduce a new paradigm for data modeling that many organizations do not have the expertise to use in the best way.Introduction to Cassandra is a hands-on course designed to teach attendees the basics of how to create good data models with Cassandra. This technical course has a focus on the practical aspects of working with C*, and introduces essential concepts needed to understand Cassandra, including enough coverage of internal architecture to make good decisions. It is hands-on, with labs that provide experience in core functionality. Students will also explore CQL (Cassandra Query Language), as well as some of the ?anti-patterns? that lead to non-optimal C* data models and be ready to work on production systems involving Cassandra. Session 1: Cassandra Overview Why We Need Cassandra - Big Data Challenges vs RDBMS High level Cassandra Overview Cassandra Features Optional: Basic Cassandra Installation and Configuration Session 2: Cassandra Architecture and CQL Overview Cassandra Architecture Overview Cassandra Clusters and Rings Nodes and Virtual Nodes Data Replication in Cassandra Introduction to CQL Defining Tables with a Single Primary Key Using cqlsh for Interactive Querying Selecting and Inserting/Upserting Data with CQL Data Replication and Distribution Basic Data Types (including uuid, timeuuid) Session 3: Data Modeling and CQL Core Concepts Defining a Compound Primary Key CQL for Compound Primary Keys Partition Keys and Data Distribution Clustering Columns Overview of Internal Data Organization Overview of Other Querying Capabilities ORDER BY, CLUSTERING ORDER BY, UPDATE , DELETE, ALLOW FILTERING Batch Queries Data Modeling Guidelines Denormalization Data Modeling Workflow Data Modeling Principles Primary Key Considerations Composite Partition Keys Defining with CQL Data Distribution with Composite Partition Key Overview of Internal Data Organization Session 4: Additional CQL Capabilities Indexing Primary/Partition Keys and Pagination with token() Secondary Indexes and Usage Guidelines Cassandra collections Collection Structure and Uses Defining and Querying Collections (set, list, and map) Materialized View Overview Usage Guidelines Session 5: Data Consistency In Cassandra Overview of Consistency in Cassandra CAP Theorem Eventual (Tunable) Consistency in C* - ONE, QUORUM, ALL Choosing CL ONE Choosing CL QUORUM Achieving Immediate Consistency Overview of Other Consistency Levels Supportive Consistency Mechanisms Writing / Hinted Handoff Read Repair Nodetool repair Session 6: Internal Mechanisms Ring Details Partitioners Gossip Protocol Snitches Write Path Overview / Commit Log Memtables and SSTables Write Failure Unavailable Nodes and Node Failure Requirements for Write Operations Read Path Overview Read Mechanism Replication and Caching Deletion/Compaction Overview Delete Mechanism Tombstones and Compaction Session 7: Working with IntelliJ Configuring JDBC Data Source for Cassandra Reading Schema Information Querying and Editing Tables. Additional course details: Nexus Humans Introduction to Cassandra (TTDS6776) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Cassandra (TTDS6776) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is for analysts, developers, and administrators of IBM Watson Explorer Deep Analytics Edition oneWEX. Overview Identify oneWEX platformsIdentify the process and data flows of oneWEX projectsExplore the oneWEX user interfaceExplain ingestion and conversionUtilize Content MinerDefine enrichmentIdentify advanced features of oneWEX This course is designed to teach students core concepts of IBM Watson Explorer Deep Analytics Edition oneWEX. Students will learn to identify the oneWEX platforms as well as the process flow and data flow of oneWEX projects. Students will explore oneWEX tools, such as Content Miner and the Admin Console, while gaining hands-on experience in data acquisition and enrichment. Finally, students will be exposed to more advanced topics, such as Application Builder, Content Analytics Studio, and API usage. Overview of oneWEX Introduction to oneWEX Explore oneWEX architecture Identify installation options Navigation in oneWEX Explore the Admin Console Explore navigation using Content Miner The Collection detail view The REST API Data flow Explore the data flow of oneWEX Search and Analytics collection templates Identify data acquisition Data ingestion Work with datasets Work with crawlers Use an importer Explore conversion Data ingestion log files Analysis using oneWEX Content Miner Explore analysis using Content Miner The Guided Analysis Experience The Guided Analysis view Explore Annotators Enrichment using Annotators Annotator types Enrichment using Labeler Identify enrichment Identify document classification Classify using training data Classification versus clustering The document classification process Enrichment using Ranker Identify enrichment using Ranker The ranking process Migrate annotators from Content Analytics Studio Migrate Content Analytics Studio annotators Identify the UIMA pipeline configuration for oneWEX Update annotators Using Application Builder with oneWEX Application Builder and user roles Explore Application Builder Set up a oneWEX data source Functionality for oneWEX data sources Additional course details: Nexus Humans O3201 Fundamentals of IBM Watson Explorer Deep Analytics Edition oneWEX (V12.0.x) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the O3201 Fundamentals of IBM Watson Explorer Deep Analytics Edition oneWEX (V12.0.x) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Duration 1 Days 6 CPD hours This course is intended for The audience for this course includes professionals who are new to Looker who are interested in leveraging Looker for data analysis, visualization, and reporting. The course is designed for individuals seeking to gain a comprehensive understanding of Looker's functionalities and apply these skills in their organizations to drive data-driven decision-making. Overview Working in a hands-on learning environment led by our expert facilitator, you'll explore and gain: Solid foundation in Looker's platform: Acquire a comprehensive understanding of Looker's key features, functionality, and interface, enabling you to effectively utilize the platform for your data analysis and visualization needs. Proficiency in LookML and data modeling: Develop essential skills in Looker's unique data modeling language, LookML, to create efficient and customized data models tailored to your organization's specific requirements. Expertise in creating Explores: Learn how to build, customize, and save Explores with dimensions, measures, filters, and calculated fields, empowering you to analyze your data and uncover valuable insights in a short amount of time. Mastery of dashboard design and visualization: Gain the skills to design visually appealing and informative dashboards, create various types of visualizations, and customize them to effectively communicate your data story. Improved content organization with folders and boards: Understand how to effectively use folders and boards in Looker to organize, manage, and discover content, making your data insights easily accessible for you and your team. Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker is a one day, hands-on course designed to equip professionals from a variety of backgrounds with the knowledge and skills needed to harness the full potential of their data using Looker's powerful platform. With the guidance of our expert trainers, you will gain a basic understanding of Looker's features, enabling you to create visually engaging, interactive, and insightful reports and dashboards to drive informed decision-making. Throughout this interactive workshop, you will explore Looker's key functionalities, including connecting to data sources, mastering LookML, building custom Explores, and designing captivating dashboards. With about 40% of the course dedicated to hands-on labs and a guided project, you will have ample opportunity to apply the skills you've learned in real world scenarios. Don't miss this opportunity to elevate your data analysis and visualization capabilities, enhance your professional skill set, and unlock the power of data-driven decision making. Getting Started with Looker Overview of Looker and its key features Navigating the Looker interface Connecting to Data Sources and LookML Basics Setting up and managing data connections Exploring database schemas Understanding LookML: Looker's data modeling language Creating and Customizing Explores Building and customizing Explores Adding dimensions, measures, and filters Creating calculated fields Data Visualization and Dashboard Design Creating visualizations using Looker's visualization library Customizing chart types, colors, and labels Displaying visualizations in dashboards Organizing Content with Folders and Boards Introduction to folders and boards in Looker Creating and managing folders for organizing content Setting up boards for easy content discovery Hands-on Workshop and Project Participants work on a guided project to apply the skills learned Wrap-up and Q&A Additional course details: Nexus Humans Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker (TTDVLK01) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker (TTDVLK01) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.