If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
This level is the first step for any person who is interested in learning the English language. It is especially useful for students who have never had any sort of experience in studying the language or those who have a very basic knowledge and understanding of the language.
Course Objectives The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting the data. ' Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further in formulas + vlookup and shortcut keys. Jenny Price - Acer 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering classroom, one to one, tailored and bespoke courses. Tailored In company training: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Recap on Excel formulas and calculations Overview of formulas in Excel Relative, Absolute and Mixed cell references Group editing worksheets Autofill and Flash Fill Changing Excel’s environment Options Changing the default number of sheets Creating an Autofill Custom List Adding tools to the Quick Access Toolbar Mastering Excel Tables Introducing Excel Tables Formatting a Table Creating Calculated Columns Using Slicers to filter your data Using Totals to get statistics out of your data Removing duplicates Converting Tables back to normal Ranges Using names Ranges In Excel formulas As a way of navigating through the workbook Advanced Formulas Simple IF examples Using IF to check if a cell is blank Nested IFs VLOOKUP HLOOKUP Text Functions Date Functions Conditional formatting Apply Conditional Formatting Customising Conditional Formatting Using Icons in Conditional Formatting Using Formulas to conditionally format cells Linking spreadsheets and workbooks Making a reference to another worksheet Making a reference to another workbook Editing links Troubleshooting links Analysing databases Quick analysis Sorting a database Apply filters to a database Advance filter Sorting and Filtering by Conditional Formats Charts Analyse trends in data using Sparklines Creating charts from start to finish Exploring the different Chart Types Apply Chart Styles Formatting Chart Elements Filtering Charts by Series or Categories Adding a Trendline to a Chart Create a Chart Template Attaching security to a spreadsheet and workbook Protect Cells Protect Structure of worksheets Protect a Workbook by adding passwords Introduction to Pivot Tables What are Pivot Tables? Using recommended pivot tables to analyse your data Who is this course for? Who is this course for? For those who want to explore in more detail formulas and functions, data analysis and data presentation. Requirements Requirements Preferably, delegates would have attended the Excel Introduction course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills
Affordable, online, weekly dance classes for all abilities. Boogie Bold is a supportive environment where you can have fun and feel great.
🌿 Monthly Spiritual Hypnotherapy Training Sessions Deepen Your Practice in a Supportive Learning Community Each month, we gather for an immersive in-person training session designed to bring the teachings of the Esoteric Spiritual Hypnotherapy programme to life. These full-day sessions offer a unique opportunity to review core theory, ask questions, and most importantly, develop confidence through hands-on practice in a safe, supportive environment. 🧘 What to Expect Each Month: Guided Review of Key Concepts Refresh your understanding of the month’s teachings, clarify complex ideas, and consolidate your learning through group discussion and reflective exploration. Live Demonstrations Watch live demos of spiritual hypnotherapy techniques—from inductions and regressions to inner child and higher self work—so you can observe structure, flow, and therapist presence in action. Peer Practice & Supervised Sessions Engage in guided practice with fellow students, with real-time feedback from experienced tutors. These sessions are carefully structured to build confidence, refine your skills, and deepen your intuitive awareness. Supportive Integration Explore your personal experiences as both client and practitioner. Time is set aside for integration, sharing insights, and receiving guidance, helping you evolve not just as a therapist—but as a spiritual being in service. Sacred Space & Community Connection These gatherings offer a warm, encouraging atmosphere where you can connect with like-minded peers, grow through shared practice, and feel held in a truly transformational learning space. These monthly sessions are an essential part of your development, allowing you to move from theory into embodied wisdom, and from practice into mastery.
Stress. For a little word it sure creates a LOT of trouble and - well -there's certainly a LOT to be stressed about! Money, exams, work, relationships, health, family, the future. That's before we talk about global issues like human rights, energy and climate. Maybe we're now even stressed about our stress! It's easy to feel like we're sinking, like there's nothing can be done, that this is how it will always be. But, what if that's not the case? What if there's a way to have a different relationship with stress? What if you could boss your stress not the other way around?
A short course in Wellbeing Coaching for individuals who would like to develop coaching skills to support others in improving their wellbeing.
https://www.patreon.com/moonhealinganddivination/membership
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.