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Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Linux for Networking Engineers (CCNA, CCNP, CCIE etc): Practical Linux with GNS3 = network programmability and automation.

Become a confident early years and phonics teacher with this comprehensive bundle. Master the EYFS framework, effective phonics strategies, supporting SEN children, and lesson planning. Gain insights into child psychology and school administration. Ideal for aspiring and current early years educators.

Duration 3 Days 18 CPD hours This course is intended for The intended audience for this course is experienced web developers who are new to User Experience (UX) and Responsive Design principles. These professionals typically have a solid understanding of front-end development technologies such as HTML, CSS, and JavaScript but seek to expand their skillset to create more user-centric, adaptable, and accessible web experiences. Roles that would benefit from this course include: Front-end Web Developers Full-stack Developers Web Designers Team Leads and Project Managers Freelance Web Developers Overview Working in a hands-on learning environment led by our expert UX coach, you'll learn to: Understand and apply UX principles and user-centered design processes: Participants will learn to identify the needs and preferences of users, create user personas, and apply UX best practices to develop intuitive, user-friendly web experiences. Design and implement responsive web layouts: Participants will gain the skills to create fluid grid layouts, use flexible images, and apply media queries to design web pages that adapt seamlessly across various devices and screen sizes. Optimize web performance for responsive designs: Participants will learn techniques to improve website performance, including image optimization, responsive images, and minification and concatenation of assets, ensuring a fast and smooth user experience across devices. Implement accessible web designs: Participants will understand the importance of accessibility in web design and learn to apply WCAG principles and accessible design patterns to create websites that are usable by a wide range of users, including those with disabilities. Collaborate effectively with designers, developers, and stakeholders: Participants will gain insights into design collaboration and handoff processes, enhancing their ability to communicate design decisions, provide and receive feedback, and work efficiently with team members and clients. In today's fast-paced digital world, user-centric and adaptable websites are no longer a luxury ? they're a necessity. By embracing UX and responsive design, you'll unlock the potential to elevate your websites, boosting user satisfaction and engagement. This, in turn, leads to higher conversion rates and a stronger online presence for your clients or organization, as well as better collaboration within your team, bridging the gap between designers, developers, and stakeholders.UX Design & Responsive Design for Experienced Web Developers is a three day, engaging hands-on workshop designed to equip you with the latest skills and best practices in User Experience (UX) and Responsive Web Design required to create seamless, user-friendly websites that adapt effortlessly across devices. This course will immerse you in the latest skills, best practices, and hands-on activities, empowering you to create exceptional, accessible websites that excel across devices and captivate users. Throughout the program you?ll explore the fundamentals of UX and responsive design, including user-centered design processes, mobile-first and desktop-first approaches, and design techniques for various devices and screen sizes. You'll gain practical experience creating responsive layouts, optimizing performance, and implementing accessible web designs, all while leveraging popular frameworks and design tools. You'll also gain valuable insights into performance optimization, accessibility, and collaboration strategies, ensuring you have the complete toolkit to excel in your field.By the end of this workshop, you?ll have gained a solid understanding of UX and responsive design principles, as well as hands-on experience in applying these concepts to real-world projects. You?ll be able to create more user-friendly, responsive, and accessible websites, and collaborate more effectively with your design and development teams. Introduction to UX and Responsive Design: Understanding User Experience What is UX? Importance of UX in web development UX principles and best practices User-centered design process Responsive Web Design Basics What is Responsive Web Design? Importance of Responsive Design in modern web development Fluid grid layout, flexible images, and media queries Hands-on Activity: Creating a Responsive Layout Designing a simple responsive layout using HTML, CSS, and media queries Breakdown and explanation of the code Testing responsiveness across different devices Mobile-first vs. Desktop-first Approaches Pros and cons of each approach Deciding which approach to use Designing for Different Devices and Screen Sizes Common breakpoints and device considerations Accessibility and usability across devices Typography, color, and other design elements in responsive design Hands-on Activity: Designing for Different Devices Modifying the previously created responsive layout to optimize for various devices Discussion and feedback on designs Advanced UX and Responsive Design Techniques: UX Research and Testing Importance of UX research Usability testing and user feedback A/B testing and heatmaps Navigation and Information Architecture Designing effective and user-friendly navigation Organizing content and information Common navigation patterns in responsive design Hands-on Activity: Designing Navigation for Responsive Websites Adding navigation elements to the previously created responsive layout Testing navigation on different devices and screen sizes Discussion and feedback on navigation designs Responsive Web Design Frameworks and Tools Overview of popular frameworks (Bootstrap, Foundation, etc.) Pros and cons of using frameworks Introduction to design tools (Sketch, Figma, Adobe XD) Hands-on Activity: Exploring Frameworks and Tools Experimenting with a chosen framework or design tool Redesigning the responsive layout using the selected framework/tool Sharing experiences and discussing the benefits and drawbacks UX and Responsive Design Best Practices: Design Patterns and UI Components Common design patterns in responsive web design Designing reusable UI components Consistency and usability in UI components Performance Optimization Importance of performance in responsive design Image optimization and responsive images Minification and concatenation of assets Hands-on Activity: Optimizing Performance (1.5 hours) Applying performance optimization techniques to the responsive layout Testing the improvements in performance Sharing results and discussing best practices Accessibility in UX and Responsive Design Importance of accessibility in web design Accessibility principles (WCAG) Accessible design patterns and techniques Hands-on Activity: Evaluating and Improving Accessibility Assessing the accessibility of the responsive layout Implementing accessibility improvements Testing and discussing the results Design Collaboration and Handoff Collaborating with designers, developers, and stakeholders Effective communication and documentation Design handoff tools and techniques Hands-on Activity: Simulating Design Handoff Participants will work in pairs to simulate a design handoff Reviewing, discussing, and providing feedback on each other's responsive layouts Sharing experiences and lessons learned

Boost Your Career By Enrolling In This Software Testing- Penetration Testing Engineer Bundle To Overcome Your Challenges! 4 in-1 Software Testing- Penetration Testing Engineer Bundle Ever wondered how secure your online data is? In the UK alone, there were over 440,000 cyber security breaches reported in 2023, with businesses and individuals losing millions. Are you equipped to protect yourself and others from these threats and be a Software testing engineer? This comprehensive Software Testing bundle equips you with the essential skills and knowledge to become a sought-after cybersecurity professional. Master penetration testing techniques, uncover vulnerabilities in web applications, and respond effectively to cyber incidents in this Software Testing bundle. With our Software Testing: Penetration Testing Engineer exclusive bundle you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. This Software Testing- Penetration Testing Engineer Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Web Application Penetration Testing Course Course 02: CPTE - Certified Penetration Testing Engineer Course 03: Mile2 Certified Penetration Testing Consultant (CPTC) Course 04: Cyber Security Incident Handling and Incident Response Each lesson in this Software Testing: Penetration Testing Engineer course is crafted for easy understanding, enabling you to become proficient in Software Testing: Penetration Testing Engineer. Whether you are a beginner or looking to sharpen your existing skills, this Software Testing: Penetration Testing Engineer is the ideal choice. So enrol now in this Software Testing: Penetration Testing Engineer Today to advance your career! Why Choose Our Bundle Course? FREE Software Testing: Penetration Testing Engineer CPD accredited certificate Get a free student ID card with Software Testing: Penetration Testing Engineer Training Get instant access to this Software Testing: Penetration Testing Engineer course. Learn Software Testing: Penetration Testing Engineer from anywhere in the world The Software Testing: Penetration Testing Engineer is affordable and simple to understand The Software Testing: Penetration Testing Engineer is an entirely online, interactive lesson with voiceover audio Lifetime access to the Software Testing: Penetration Testing Engineer course materials The Software Testing: Penetration Testing Engineer comes with 24/7 tutor support Start your learning journey straightaway! This Software Testing- Penetration Testing Engineer's curriculum has been designed by Software Testing- Penetration Testing Engineer experts with years of Software Testing- Penetration Testing Engineer experience behind them. The Software Testing- Penetration Testing Engineer course is extremely dynamic and well-paced to help you understand Software Testing- Penetration Testing Engineer with ease. You'll discover how to master the Software Testing- Penetration Testing Engineer skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Software Testing- Penetration Testing Engineer bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Software Testing- Penetration Testing Engineer bundle is suitable for everyone. Requirements You will not need any prior background or expertise in this Software Testing bundle. Career path This Software Testing- Penetration Testing Engineer bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited PDF Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

4 in-1 Interior Design and Decoration Bundle Imagine transforming a bland space into a vibrant haven that reflects your personality. In the UK, the interior design industry is booming, with a projected market value of £26.2 billion by 2025. Whether you're looking to enhance your own home, pursue a new career, or simply unleash your creative potential, this comprehensive Interior Design and Decoration bundle is your perfect starting point. Courses Are Included in this Diploma of Interior Design and Decoration Bundle: Course 01: Diploma in Interior Design at QLS Level 5 Course 02: Home Decoration and Refurbishment Course Course 03: Advanced Diploma in Painting and Decorating at QLS Level 7 Course 04: DIY Home Improvement This Interior Design and Decoration bundle empowers you to excel in interior design and decoration. Craft stunning interiors with this comprehensive bundle! Master space planning, color theory, and furniture selection. Gain skills in painting, decorating, DIY projects, and child-friendly room design. Learning Outcomes of Interior Design and Decoration Master space planning, color theory, and design principles. Gain practical skills for home decoration and refurbishment. Develop hands-on expertise in painting and decorating. Design captivating children's spaces that inspire and nurture. Earn industry-recognized QLS Level 5 and 7 qualifications. Build a competitive edge in the booming interior design industry. Why Choose Our Interior Design and Decoration Course? Get a Free CPD Accredited Certificate upon completion of Interior Design and Decoration Get a free student ID card with Interior Design and Decoration Training Get instant access to this Interior Design and Decoration course. Learn Interior Design and Decoration from anywhere in the world Interior Design and Decoration is affordable and simple to understand Interior Design and Decoration is entirely online, interactive lesson with voiceover audio Lifetime access to the Interior Design and Decoration course materials Interior Design and Decoration comes with 24/7 tutor support So enrol now in this Interior Design and Decoration Today to advance your career! Start your learning journey straightaway with Diploma of Interior Design and Decoration! This Interior Design and Decoration curriculum has been designed by Interior Design and Decoration experts with years of experience behind them. The Interior Design and Decoration course is extremely dynamic and well-paced to help you understand Interior Design and Decoration with ease. You'll discover how to master the Interior Design and Decoration skill while exploring relevant and essential topics. Assessment Process of Diploma of Interior Design and Decoration Once you have completed all the courses in the Interior Design and Decoration bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma of Interior Design and Decoration bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Diploma of Interior Design and Decoration. Career path This Diploma of Interior Design and Decoration bundle will allow you to kickstart or take your career in the related sector to the next stage. Interior designer Home decorator Project manager Retail buyer Design consultant Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the average UK household spends 6 hours per week on cleaning tasks? The UK cleaning industry is a booming sector, worth billions of pounds and employing hundreds of thousands of people. This comprehensive British Cleaning, Housekeeping and Maintenance bundle equips you with the skills and knowledge to excel in the exciting world of British cleaning and housekeeping. This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in British Cleaning at QLS Level 5 Course 02: Housecleaning Course 03: Housekeeping Training Course Course 04: Manual Handling Training All the courses under this Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. With this comprehensive Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle, you can achieve your dreams and train for your ideal career. This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle covers essential aspects in order to progress in your chosen career. Learning Outcomes of British Cleaning, Housekeeping and Maintenance Enhance your housekeeping skills with expert tips and industry practices. Handle furniture and equipment safely with proper manual handling techniques. Maintain impeccable personal hygiene for a professional image. Respond effectively to spills and accidents with expert mitigation strategies. Gain the confidence and skills to excel in various cleaning roles. Why Choose Our British Cleaning and Housekeeping Bundle? Get a Free CPD Accredited Certificate upon completion of British Cleaning and Housekeeping Get a free student ID card with British Cleaning and Housekeeping Training The British Cleaning and Housekeeping is affordable and simple to understand The British Cleaning and Housekeeping is an entirely online, interactive lesson with voiceover audio Lifetime access to the British Cleaning and Housekeeping course materials The British Cleaning and Housekeeping comes with 24/7 tutor support Start your learning journey straightaway with British Cleaning, Housekeeping and Maintenance! This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance's curriculum has been designed by British Cleaning, Housekeeping and Maintenance experts with years of experience behind them. The Level 5 Diploma in British Cleaning, Housekeeping and Maintenance course is extremely dynamic and well-paced to help you understand Level 5 Diploma in British Cleaning, Housekeeping and Maintenance with ease. You'll discover how to master the Level 5 Diploma in British Cleaning, Housekeeping and Maintenance skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle is suitable for everyone. Requirements You will not need any prior background or expertise in this British Cleaning, Housekeeping and Maintenance bundle. Career path This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Unlock the world of artistic expression with our 'Jewellery Design Essentials' course. From understanding the rich history of jewellery to mastering advanced crafting techniques, turn your inspirations into timeless pieces. Explore design trends, work with diverse materials, and embrace modern technology with CAD integration. Join us to embark on a creative journey that transforms your passion for jewellery into a skilled craft. Enroll now to blend tradition with innovation and create stunning, personalized jewellery pieces.

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Our Train the Trainer course intends to provide learners with a series of methods and techniques that can be applied to train the trainers. So get trained with this expert-designed course and utilise your learning masterfully. With this comprehensive course, you will learn about different approaches to train the trainers in an effective way. This course gives you what you need to understand the core concept of coaching and its ins and outs. This comprehensive courses on Train the Trainer will certainly meet your essential needs to become more proficient in understanding, practising and implementing effective training for trainers. This Train the Trainer Bundle Consists of the following Premium courses: Course 01: Train the Trainer - Part 1 Course 02: Train the Trainer - Part 2 Course 03: Teach Anybody Anything Course 04: Virtual Training Masterclass Course 05: Training Techniques for Beginners Course 06: Train the Trainer Recharge: The Healthy Trainer Course 07: Coaching & Mentoring Course 08: Performance Management Course 09: Motivation Skills Course 10: Goal Setting Masterclass Course 11: Working Effectively Across Cultures Course 12: Public Speaking and Presentation Skill Course Course 13: Leadership & Management Diploma Course 14: Personal and Networking Skills What will you learn from this course? Learn how to increase training adoption and happiness at your organisation. Find out key traits of the trainers that help you connect with them. Explore the training coaching process with excitement and energy. Learn how to create accountability for better instructional designers and trainers. Learn how to build transparency and trust in training and leadership. Create a powerful and practical summary of your training observations. Learn how to tailor coaching to maximise credibility. Train the trainer to handle any questions/challenges in the classroom and many more. Enrol now in Train the Trainer to advance your career, and use the premium study materials from Apex Learning. Curriculum Course 01: Train the Trainer - Part 1 Introduction and Welcome Make Them Feel Safe Before Class Start with an amazing opener Build Credibility and Rapport Qui Course 02: Train the Trainer - Part 2 Introduction Keep Them Engaged Help Them Follow Along Ensure They Understand Use Effective Body Language and Tone Course 03: Teach Anybody Anything Unit 01: Discover How Adults Learn Unit 02: The Twelve Teaching Tools Course 04: Virtual Training Masterclass Welcome to Virtual Training! Open Well Teach an Engaging Lesson Virtual Training Review/Q&A Part I Ensure They Got It Maintain Credibility and Rapport Facilitate an Activity Handle Questions Manage Technical Issues Prepare Thoroughly Close Well Virtual Training Review/Q&A Part II Course 05: Training Techniques for Beginners How to Start Your Class Engage your Trainess Teach All Learners Manage The Classroom Course 06: Train the Trainer Recharge: The Healthy Trainer Welcome to Healthy Trainer Manage Yourself Manage Your Issues Manage Your Classroom Manage Your Audience Manage Your Feedback Course 07: Coaching & Mentoring Module 1: Introduction to Coaching and Mentoring Module 2: Coaching and Mentoring: Objectives & Processes Module 3: Ethical Aspects of Coaching and Mentoring Module 4: Coaching and Mentoring Models Module 5: Effective Communication Skills Module 6: Personal Skills Module 7: Management Skills Module 8: Functional Skills Course 08: Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 09: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 10: Goal Setting Masterclass Introduction to Goal Setting Masterclass Module 01: Steps to Reaching Your Goals Module 02: Why Goals Are So Important Module 03: Planning & Setting Goals Module 04: Incorporating Goals into Your Daily Life Module 05: Incorporating Goals into Your Business Module 06: Worksheets and Exercises for Goal Setting Module 07: Conclusion Course 11: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 12: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 13: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Course 14: Personal and Networking Skills Why Is Networking Powerful? Networking Paradigm Shifts You've Got To GIVE To GET The Power Of 'Likeability' Making The Connection Great Places To Network The Power Of Mentors How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Train the Trainer - Part 1) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Train the Trainer - Part 1) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Transform your customer service expertise with our Advanced Diploma in Customer Service. Gain a comprehensive understanding of industry best practices, advanced communication strategies, and cutting-edge customer-centric approaches. Elevate your skills, boost customer satisfaction, and propel your career to new heights. Enroll now for a specialized program designed to empower you with the knowledge and tools needed to excel in the dynamic world of customer service.