Name: Communication Skills 1 Day Training in Northampton
Price: 595 GBP
Availability: InStock

Nottingham

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Contents:

In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
This session will provide you with the ideas and techniques to help them feel more confident about presenting, and will help you to become an effective presenter.

Course Topics:

Problems and fears with Presentations – Looking at the past problems delegates have felt and seen with presentations. What their fears are and their likes and dislikes of presenting.

Qualities of an Effective Presenter – Identifying what makes a presenter good and analysing the skills required.

Planning a Presentation – Key considerations when planning a presentation and planning around the audience.

Structuring Your Presentation – Considering the attention span of an audience and structuring the session around this. Using the ‘Communicating to Convince’ model to structure the presentation.

Opening Attention Grabbers – How to start a session with a bang.

Using Visual Aids – The do’s and don’ts regarding visual aids and making them effective.

Presentation Models and Tools – Identifying alternatives to PowerPoint.

Presentation style – Considering their style, including; mannerisms, gestures, eye contact, voice and nerves.

Presentation Practice – A chance to test their presenting skills and provide feedback in a safe environment.

Course Feature:

At the end of this presentation skills training course you will be able to:

Plan a presentation keeping the audience in mind
Develop clear objectives for their presentation
Use ‘attention grabbers’ to enhance their opening
Develop effective visual aids
Use several different methods and tools for presenting
Use positive presentation style behaviours
Practice their skills of presenting

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Presentation Skills.

Mangates

Presentation Skills 1 Day Workshop in Nottingham

The sale ends 10 days before the event starts.

Early Bird Fee

The sale ends 5 days before the event starts.

Standard Fee

Newport

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

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Communication Skills 1 Day Training in Newport































































<h3 style="color: rgb(31, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Read and discuss this fantastic modern classic - a literary tour-de-force credited with the birth <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">of the dark academia genre</span></strong></h3><h4 style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Highlights</strong></h4><ul style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Join this book club&nbsp;</strong>and gain&nbsp;extra motivation to read in English</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 hours of live classes</strong> to help you develop fluent speaking in English</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Discuss charisma, friendship&nbsp;</strong>and narrative style in this gripping novel</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be corrected by an expert English teacher</strong>&nbsp;to remove errors and mistakes</li></ul><p style="color: rgb(31, 33, 36); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);">Practise and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">develop your English</em>&nbsp;online in this 8 week English book club course using The Secret History, by Donna Tartt. &nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Each week you&nbsp;<em fr-original-style="" style="box-sizing: border-box;">read</em>&nbsp;some chapters,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">discuss</em>&nbsp;them in class and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">improve</em>&nbsp;specific areas of vocabulary or grammar while also&nbsp;<em fr-original-style="" style="box-sizing: border-box;">examining</em>&nbsp;literary aspects of the novel. &nbsp;Personalised feedback&nbsp;<em fr-original-style="" style="box-sizing: border-box;">improves</em>&nbsp;your grammar, vocabulary and pronunciation.</span></p><h4 style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Book Club book</strong></h4><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong>This book is a modern classic - one of the finest books written in the last 50 years. &nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Donna Tartt went on to write the best-selling "The Goldfinch" but this was her debut novel that shook the literary world with its brilliance in 1992.</span> It is a "dark academia" genre - about a group of super clever university students and their classics professor at <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">a New England university college. &nbsp;The book opens with a murder and as we read we discover how the group of friends bonded at college and what happened next. &nbsp;It is brilliantly narrated by liberal Richard Papen who describes the excitement of new and challenging friends and ideas. But the search for a life away from the mundane leads them to new and dangerous thoughts.</span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">"A haunting, compelling, and brilliant piece of fiction"&nbsp;The Times</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">&#39;Irresistible and seductive&#39; Guardian<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&#39;Enthralling... Forceful, cerebral and impeccably controlled&#39; New York Times</p><ul style="color: rgb(31, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(31, 33, 36);"><li fr-original-style="" style="box-sizing: border-box;">Genre: Psychological fiction; mystery; dark academia; thriller</li><li fr-original-style="" style="box-sizing: border-box;">Language:&nbsp;American English; Modern</li><li fr-original-style="" style="box-sizing: border-box;">Suitable for: people&nbsp;used to reading in English - Advanced</li><li fr-original-style="" style="box-sizing: border-box;">Text: Original</li><li fr-original-style="" style="box-sizing: border-box;">Length:&nbsp;Longer than average -&nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">167,141</span><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">&nbsp;words</span></li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">G</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">eoff says:</strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><i data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;"><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" data-mce-style="font-weight: 400;" data-sanitized-data-mce-style="font-weight: 400;" fr-original-style="" style="box-sizing: border-box;">"This is one of my favourite books and I can&#39;t wait to read it again! &nbsp;It is brilliantly written, with a gripping, powerful narrative<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">. &nbsp;An absolute must-read book by this Pulitzer Prize winning author.</span>"</span></i></em></p></blockquote></div>

Read and discuss this fantastic modern classic - a literary tour-de-force credited with the birth of the dark academia genre
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Discuss charisma, friendship and narrative style in this gripping novel
Be corrected by an expert English teacher to remove errors and mistakes

Practise and develop your English online in this 7 week English book club course using The Secret History, by Donna Tartt. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.

The Book Club book
This book is a modern classic - one of the finest books written in the last 50 years. Donna Tartt went on to write the best-selling "The Goldfinch" but this was her debut novel that shook the literary world with its brilliance in 1992. It is a "dark academia" genre - about a group of super clever university students and their classics professor at a New England university college. The book opens with a murder and as we read we discover how the group of friends bonded at college and what happened next. It is brilliantly narrated by liberal Richard Papen who describes the excitement of new and challenging friends and ideas. But the search for a life away from the mundane leads them to new and dangerous thoughts.
"A haunting, compelling, and brilliant piece of fiction" The Times
'Irresistible and seductive' Guardian

'Enthralling... Forceful, cerebral and impeccably controlled' New York Times
Genre: Psychological fiction; mystery; dark academia; thriller
Language: American English; Modern
Suitable for: people used to reading in English - Advanced
Text: Original
Length: Longer than average - 167,141 words

Geoff says:
"This is one of my favourite books and I can't wait to read it again! It is brilliantly written, with a gripping, powerful narrative. An absolute must-read book by this Pulitzer Prize winning author."


Book Club School

English as a Foreign Language (EFL)

English Speaking

English Vocabulary

English Literature

English language book club to use and improve your English.  Qualified and experienced British English teacher.

The Secret History - English Book Club Course -  Tuesdays from 9th September

General Admission

<h3 style="color: rgb(31, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Read and discuss this much-loved, funny and original story of a woman in a man&#39;s world in 1960s America&nbsp;</strong></h3><h4 style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Highlights</strong></h4><ul style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Join this book club course&nbsp;</strong>and gain&nbsp;extra motivation to read in English</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 hours of live classes</strong> to help you develop fluent speaking in English</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Read this engaging book&nbsp;</strong>and reflect on the changing roles of women over time</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be corrected by an expert English teacher</strong>&nbsp;to remove errors and mistakes</li></ul><p style="color: rgb(31, 33, 36); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);">Practise and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">develop your English</em>&nbsp;online in this 8 week English book club course using Lessons in Chemistry, the debut novel by Bonnie Gamus. &nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Each week you&nbsp;<em fr-original-style="" style="box-sizing: border-box;">read</em>&nbsp;some chapters,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">discuss</em>&nbsp;them in class and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">improve</em>&nbsp;specific areas of vocabulary or grammar while also&nbsp;<em fr-original-style="" style="box-sizing: border-box;">examining</em>&nbsp;literary aspects of the novel. &nbsp;Personalised feedback&nbsp;<em fr-original-style="" style="box-sizing: border-box;">improves</em>&nbsp;your grammar, vocabulary and pronunciation.</span></p><h4 style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Book Club book</strong></h4><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);">This debut novel set in 1960s California features the wonderful and unique Elizabeth Zott, a scientist whose career suffers when working a<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">s the only woman</span><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">&nbsp;in an all-male team. &nbsp;A forced change of career leads to her&nbsp;</span>becoming the&nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">host of a TV cooking show, <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Supper at</span> <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Six, and the ability to influence millions of women.</span></span><br fr-original-style="" style="box-sizing: border-box;"><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);">This is a witty, highly observant and amusing story, original and thought-provoking.</div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);">&#39;Sparky, rip-roaring, funny, with big-hearted fully formed, loveable characters &#39;SUNDAY TIMES<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&#39;The most charming, life-enhancing novel I&#39;ve read in ages. Strongly recommend&#39;&nbsp;INDIA KNIGHT</div><ul style="color: rgb(31, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(31, 33, 36);"><li fr-original-style="" style="box-sizing: border-box;">Genre: Historical fiction; humorous fiction</li><li fr-original-style="" style="box-sizing: border-box;">Language:&nbsp;American English; Modern</li><li fr-original-style="" style="box-sizing: border-box;">Suitable for: people new to reading in English - Upper-Intermediate to Advanced</li><li fr-original-style="" style="box-sizing: border-box;">Text: Original</li><li fr-original-style="" style="box-sizing: border-box;">Length: Average -&nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">119,600 words</span></li></ul><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Geoff says:</strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><i data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;"><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" data-mce-style="font-weight: 400;" data-sanitized-data-mce-style="font-weight: 400;" fr-original-style="" style="box-sizing: border-box;">"This is a much loved book, winner of <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">the Goodreads Choice Best Debut Novel Award and the&nbsp;</span><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">British Book Awards Author of the Year. &nbsp;Amusing, touching and thought-provoking, this is a highly enjoyable read written in a clear, simple style.</span>"</span></i></em></p></blockquote></div>

Read this gripping thriller and discuss the struggle to attain supreme power in Ancient Rome
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Discuss this novel and learn about the life of Cicero and politics and power in ancient Rome
Be corrected by an expert English teacher to remove errors and mistakes

Practise and develop your English online in this 7 week English book club course using Imperium by Robert Harris. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.

The Book Club book
Robert Harris, the master of innovative historical fiction, introduces us to the world of Roman politics with his portrayal of the rise of Marcus Cicero, a young Roman senator. The world of intrigue and electoral corruption is both remarkably similar to our own, while also being very different. 
The story of Cicero's rise is told through Tiro, Cicero's secretary and slave who invented shorthand and wrote numerous books, including a celebrated biography of the great orator, which was lost in the dark ages. Imperium is therefore the re-creation of Tiro's missing masterpiece, telling the first part of the story of Cicero alongside Pompey, Caesar, Crassus, and the many other significant Romans.

 Geoff says:
"This is the first book of the "Cicero trilogy" - a gripping read, full of drama and suspense and a fascinating portrayal of life in Rome" 


Imperium - English Book Club Course -Wednesdays from 10th September

Read and discuss this charming and uplifting story of friendship, storytelling and the stories we tell or don't tell 
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Read this charming book and discuss friendship and openness 
Be corrected by an expert English teacher to remove errors and mistakes

Practise and develop your English online in this 7 week English book club course using British author Sally Page's debut novel The Keeper of Stories. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.

The Book Club book
Janice is a cleaner of other people's houses. People seem to enjoy telling her their stories, and soon Janice is collecting them …. However, when Janice starts cleaning for Mrs B – an intelligent older woman - she finally meets someone who understands that Janice has her own story to tell. Can Janice be persuaded to be more than the "keeper" of stories?

Geoff says:
"This is an enchanting, uplifting and fun book, much loved by readers, written in a light and amusing style."


The Keeper Of Stories - English Book Club Course - Thursdays from 11th September

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don&rsquo;t have access to assessors, haven&rsquo;t started the role of an IQA or your Awarding Organisation do not require you to have the full award.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">This course will enable you know:</p><div fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style="color: rgb(75, 79, 88);"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The context and principles of IQA and how you can uphold them in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to plan IQA activity</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The different techniques you can use to monitor quality</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to maintain and improve standards of delivery and assessment in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The legal and regulatory requirement relating to internal quality assurance</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">Taught by experienced and qualified IQA / EQA</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive and engaging workshops</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Get to move your career forward</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Join our network of post-16 education practitioners to access professional development opportunities to improve your skills</div></li></ul></div>

This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. 

There are two pathways for this course:

Pathway 1 - for those who do not have access to assessors, haven't started the role of an IQA or the Awarding Organisation doesn't require the practical unit 
Pathway 2 - for those who are able to work with 2 assessors in the workplace

Regardless of which pathway you choose, you will attend 4 workshops (delivered via Zoom) and will submit 3 assignments.
This course will enable you know:
The context and principles of IQA and how you can uphold them in your centre
How to plan IQA activity
The different techniques you can use to monitor quality
How to maintain and improve standards of delivery and assessment in your centre
The legal and regulatory requirement relating to internal quality assurance




If you are completing Pathway 2, you will be assigned a Learning Advisor who can support you to gather evidence of planning and carrying out IQA with 2 assessors, each with 2 learners. 

This includes: 

• Planning and carrying out IQA using a range of techniques, 
• Providing feedback to assessors
• Holding a standardisation meeting
• Reflections of professional practice and improving own learning
• An observation of you providing feedback to an assessor after IQA activity has taken place





Benefits
Taught by experienced and qualified IQA / EQA
Interactive and engaging workshops
Get to move your career forward
Join our network of post-16 education practitioners to access professional development opportunities to improve your skills






Costs

Pathway 1 - Award in Understanding the Principles and Practices of IQA of Assessment Level 4 (TAQA Level 4) - £450+VAT
Pathway 2 - Award in IQA of Assessment Level 4 - £650+VAT






Progression

Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. 
This requires you to have responsibility for a team of assessors / IQAs.

Panda Education and Training Ltd

Internal Quality Assurance Level 4

Level 4 Award in Understanding the Principles and Practices of IQA

Pathway 1

Pathway 2

Read and discuss this humorous, life-affirming story of friendship, self-discovery and a reflection on life
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Read this fun and lively book and discuss friendship, relationships what it means to live a fulfilled life 
Be corrected by an expert English teacher to remove errors and mistakes
Practise and develop your English online in this 7 week English book club course using The Unlikely Pilgrimage of Harold Fry by Rachel Joyce. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.

The Book Club book
Harold Fry is a recently retired man living a conventional, somewhat boring life with his wife Maureen who is irritated by almost everything he does. Then one morning he receives a letter from a woman he hasn't seen or heard from in twenty years - Queenie Hennessy who is dying and is writing to say goodbye.

He quickly writes a reply but realises that he can't post this - he needs to visit her and deliver his message in person - walking the six hundred miles between them. The unlikely pilgrimage of Harold Fry begins.

Throughout his walk he meets different characters some of whom help him to remember who he was and who he is. His memories come flooding back as he considers his life from a different perspective.

'Impossible to put down' TIMES
'Life-affirming delight. A comic pleasure' WOMAN AND HOME
'Profoundly moving' RICHARD MADELEY

Geoff says:

"This is a much loved book, amusing, charming and thought-provoking. Over 6 million copies sold and a hit movie based on this book!"


The Unlikely Pilgrimage of Harold Fry - English Book Club Course - Wednesdays from 10th September

Norwich

Presentation Skills 1 Day Workshop in Norwich

Oxford

Presentation Skills 1 Day Workshop in Oxford

Northampton

Communication Skills 1 Day Training in Northampton
































































Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication is the essence of Leadership.</strong> This programme is the premiere of our leadership courses focusing on creating a culture of positive interaction, clear and respectful exchanges, all the while keeping high-performance productivity, ownership, and innovation in the forefront.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Before the start of the learning session, delegates complete<b fr-original-style="" style="box-sizing: border-box;">&nbsp;the&nbsp;</b>TruTalent&trade; Learning &amp; Productivity (TTL &amp; P), a 20-minute online survey of an individual&rsquo;s productivity preferences and learning styles.&nbsp;</strong>The assessment identifies the individual&rsquo;s work and learning preferences for 4 styles and 12 environmental and mindset preferences. These elements affect, positively or negatively, how each individual achieves and performs in work-based learning environments. They also affect the way in which individuals concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others.</p><h5 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">DELEGATES WILL BE ABLE TO:</strong></h5><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Use the TruTalent&trade; Learning &amp; Productivity assessment&nbsp;to increase productivity and</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;maximise performance;</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Set meaningful professional goals and celebrate success for incremental progress toward achievement;</strong></li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Inspire innovation with teams to increase ownership and accountability;</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower employees and increase engagement with effective, positive</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;feedback;</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on positivity, setting an example for others that we are an organisation of &ldquo;yes&rdquo; and solutions; and</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improve spoken and written communications, creating an authoritative image of expertise.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leadership &amp; Management Development</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop&rsquo;s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo!</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Michael J. Whitlock, Director of Fay Corey Union &amp; Conferences |&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">SUNY Cortland</span>

Communication is the essence of leadership. This programme is the flagship of our leadership courses, focusing on creating a culture of positive interaction and clear, respectful exchanges whilst maintaining high-performance productivity, ownership, and innovation.

Prior to the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey assessing individual productivity preferences and learning styles. This assessment identifies work and learning preferences across 4 styles and 12 environmental and mindset preferences. These elements significantly influence how individuals achieve and perform in work-based learning environments. They also affect how people concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others.

Throughout the course, delegates will learn how to:
Utilise the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance 
Set meaningful professional goals and celebrate success for incremental progress towards achievement 
Inspire innovation within teams to increase ownership and accountability 
Empower employees and increase engagement through effective, positive feedback 
Focus on positivity, setting an example for others that the organisation embraces a "yes" and solutions-oriented approach 
Improve spoken and written communications, creating an authoritative image of expertise 

This Leadership Skills course is a 4-hour interactive virtual class. 

Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office, enabling leaders to enhance their skills and drive organisational success.

Improving Communications Uk

LEADERSHIP & MANAGEMENT DEVELOPMENT

<h3 style="color: rgb(104, 104, 104); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(104, 104, 104);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 28 Day Programme To Ignite&nbsp;High Performance Leadership for High Achieving Teams</strong></span></h3><div width="100%" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become The Inspiring Leader That Your Team Wants And Needs:</strong></span></div></div><div width="100%" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Over the years I have worked with thousands of leaders and one of the most consistent challenges they face is how to provide great, performance enhancing feedback in a way that feels both congruent with who they are and is well received by their teams.</span><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Yet, each of these leaders are different and their concerns around giving great feedback are also different. For some it is the emotional challenge. For others it is a routine and time issue. Others its the skill of being critical and yet motivational. Others yet struggle with praise and how to inspire, as they personally done&#39;t enjoy being "in the limelight".<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Feedback Mastery has been designed to help you whatever your needs. You will embark on a personal growth journey to develop the skills and confidence in the areas that really are meaningful to you.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Whatever your personal skill gap you will provide the right support, learning and practical tips that will help you to truly master Feedback.</span></div><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(255, 255, 255); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Unlock Unprecedented Growth:</strong> Elevate your leadership impact and propel your team towards growth. Our feedback mastery program is the key to cultivating a culture of continuous improvement, driving unparalleled professional and personal development.</span><br fr-original-style="" style="box-sizing: border-box;">&nbsp;</div><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Boost Team Morale to New Heights:</strong> Ignite a positive revolution in your team! Our powerful feedback strategies not only recognize achievements but elevate morale by fostering a culture of appreciation and motivation. Your team will thrive in an atmosphere of recognition and satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;">&nbsp;</div><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Supercharge Productivity:</strong> Imagine a workplace where every feedback loop powers up productivity. Our program provides the tools to clarify expectations, pinpoint improvement areas, and applaud strengths. The result? Enhanced performance, increased efficiency, and an unstoppable, high-performing team.</span><br fr-original-style="" style="box-sizing: border-box;">&nbsp;</div><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Harmonize Team Dynamics for Success:</strong> Become the maestro of your team&#39;s success. Our feedback mastery isn&#39;t just about individual growth&mdash;it&#39;s about optimizing team dynamics. Resolve conflicts, foster collaboration, and watch as your team transforms into a harmonious, unstoppable force.</span><br fr-original-style="" style="box-sizing: border-box;">&nbsp;</div><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attract and Retain Top Talent:</strong> Your leadership reputation matters. Be the leader known for empowering growth. Our feedback mastery not only retains your existing talent but also becomes a magnetic force, attracting top-tier professionals who crave an environment committed to their continuous development. Elevate your leadership, attract the best.</span></div></div>

The 28 Day Programme To Ignite High Performance Leadership for High Achieving Teams
Become The Inspiring Leader That Your Team Wants And Needs:
Over the years I have worked with thousands of leaders and one of the most consistent challenges they face is how to provide great, performance enhancing feedback in a way that feels both congruent with who they are and is well received by their teams.

Yet, each of these leaders are different and their concerns around giving great feedback are also different. For some it is the emotional challenge. For others it is a routine and time issue. Others its the skill of being critical and yet motivational. Others yet struggle with praise and how to inspire, as they personally done't enjoy being "in the limelight".

Feedback Mastery has been designed to help you whatever your needs. You will embark on a personal growth journey to develop the skills and confidence in the areas that really are meaningful to you.

Whatever your personal skill gap you will provide the right support, learning and practical tips that will help you to truly master Feedback.
Unlock Unprecedented Growth: Elevate your leadership impact and propel your team towards growth. Our feedback mastery program is the key to cultivating a culture of continuous improvement, driving unparalleled professional and personal development.
 Boost Team Morale to New Heights: Ignite a positive revolution in your team! Our powerful feedback strategies not only recognize achievements but elevate morale by fostering a culture of appreciation and motivation. Your team will thrive in an atmosphere of recognition and satisfaction.
 Supercharge Productivity: Imagine a workplace where every feedback loop powers up productivity. Our program provides the tools to clarify expectations, pinpoint improvement areas, and applaud strengths. The result? Enhanced performance, increased efficiency, and an unstoppable, high-performing team.
 Harmonize Team Dynamics for Success: Become the maestro of your team's success. Our feedback mastery isn't just about individual growth—it's about optimizing team dynamics. Resolve conflicts, foster collaboration, and watch as your team transforms into a harmonious, unstoppable force.
 Attract and Retain Top Talent: Your leadership reputation matters. Be the leader known for empowering growth. Our feedback mastery not only retains your existing talent but also becomes a magnetic force, attracting top-tier professionals who crave an environment committed to their continuous development. Elevate your leadership, attract the best.

Mindset Leadership

Performance Management

Feedback

Motivation

Conflict Management

Feedback Mastery Unleashed: 28 day online mini-programme to ignite high performance leadership for high achieving teams

Feedback Mastery Unleashed

Small Cohort Price

Large Cohort Price

Enterprise Price

Birmingham

<p><strong>Who is this workshop for? </strong></p>
<p>Newly qualified teachers, tutors, teaching assistants, learning support assistants and all those responsible for delivering learning.</p>
<p>&nbsp;</p>
<p><strong>Background </strong></p>
<p>In this climate, after all the lockdowns, we risk moving too quickly to catch up and cover curriculum content while forgetting to ensure that pupils are in fact learning and making progress. Research evidence from the Education Endowment Foundation shows that the provision of high quality feedback can lead to an average of eight additional months&rsquo; progress over the course of a year!</p>
<p>&nbsp;</p>
<p><strong>What will be covered? </strong></p>
<ul>
<li>Progress: definition, how we measure it</li>
<li>Has learning taken place?</li>
<li>Feedback: purposeful and effective</li>
<li>Feedback: impact on progress</li>
<li>Dedicated Improvement &amp; Reflection Time</li>
</ul>

Who is this workshop for? 
Newly qualified teachers, tutors, teaching assistants, learning support assistants and all those responsible for delivering learning.
 
Background 
In this climate, after all the lockdowns, we risk moving too quickly to catch up and cover curriculum content while forgetting to ensure that pupils are in fact learning and making progress. Research evidence from the Education Endowment Foundation shows that the provision of high quality feedback can lead to an average of eight additional months’ progress over the course of a year!
 
What will be covered? 
Progress: definition, how we measure it
Has learning taken place?
Feedback: purposeful and effective
Feedback: impact on progress
Dedicated Improvement & Reflection Time

Marell Consulting Limited

How purposeful, high quality feedback can be used effectively to drive progress.

Feedback & Progress

Fee for up to 20 people

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong>&nbsp;&ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Recognize their default negotiating style</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively with clients who have different styles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand the process of collaborative negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare appropriately for an upcoming negotiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft agreements that satisfy both party&rsquo;s underlying interests</li></ul><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);"></span><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong> is a 4-hour interactive virtual class.</p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"></h6><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Recognize their default negotiating style
Work more effectively with clients who have different styles
Understand the process of collaborative negotiations
Prepare appropriately for an upcoming negotiation
Craft agreements that satisfy both party’s underlying interests
Format—Negotiating Skills ► Into Action is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

NEGOTIATING SKILLS

<h1 style="color: rgb(228, 129, 37); text-align: center; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(228, 129, 37); text-align: center;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Demo Practice and Resume Feedback</strong></span></h1><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(52, 52, 52);">If you are searching for a teaching job or preparing for a job interview and want to get personalized feedback on your resume, teaching demo, lesson plans and teaching materials, this session is just for you. In this session, a certified TESOL trainer will watch your live or recorded teaching demo and will help you enhance your performance (teaching skills and body language) to nail any interview. They will also give you detailed feedback on your traditional, infographic or video resume, cover letter and teaching materials.</span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why TEFL Wonderland:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style="color: var( --e-global-color-c9114aa );">Worldwide&nbsp;</span>Accreditation</li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Gamified Adventures</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Animated Videos</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Interactive Practice</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Personalized Tutor Support</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Learner Community</span></span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Audios for all written text</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Video Scripts</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">100% Online</span></li></ul>

Teaching Demo Practice and Resume Feedback
If you are searching for a teaching job or preparing for a job interview and want to get personalized feedback on your resume, teaching demo, lesson plans and teaching materials, this session is just for you. In this session, a certified TESOL trainer will watch your live or recorded teaching demo and will help you enhance your performance (teaching skills and body language) to nail any interview. They will also give you detailed feedback on your traditional, infographic or video resume, cover letter and teaching materials.
Why TEFL Wonderland:
Worldwide Accreditation
Gamified Adventures
Animated Videos
Interactive Practice
Personalized Tutor Support
Learner Community
Audios for all written text
Video Scripts
100% Online

TEFL Wonderland - Brilliant Minds

TESOL

English Language Teaching

Teaching Demo Practice and Resume Feedback

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Giving feedback is so important in the learning process. It can help to improve confidence, skills &amp; motivation. This short course will improve how you give feedback to help your students to learn, progress and succeed in their learning goals.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(33, 35, 38); box-sizing: border-box;" fr-original-style="color: rgb(33, 35, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><header style="color: rgb(33, 35, 38); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 38);"><header style="color: rgb(33, 35, 38); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 38);"><h2 style="color: rgb(33, 35, 38); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 38);">Course content</h2><p style="color: rgb(33, 35, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 38);">Do you find giving developmental feedback difficult? Do your learners struggle to make improvements to their work? Maybe you are new to training and assessment and want to inspire your students to be the best they can be?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will develop your confidence to provide structured feedback to help develop learners skills and knowledge, to achieve their goals. You will learn tips, discover tools and techniques, based on research, to put into practice with your learners. This course will enable you to:</p></header><article style="color: rgb(33, 35, 38); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 38);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Identify the purpose and benefits of good developmental feedback</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Provide developmental written and verbal feedback</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Use a tried and tested technique for giving learners feedback</p></li></ul></article></header><h2 style="color: rgb(33, 35, 38); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 38);"><br fr-original-style="" style="box-sizing: border-box;"></h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><header style="color: rgb(33, 35, 38); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 38);"><header style="color: rgb(33, 35, 38); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 38);"><h2 style="color: rgb(33, 35, 38); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 38);">Benefits to you...</h2></header><article style="color: rgb(33, 35, 38); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 38);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><i style="color: rgb(0, 121, 127); box-sizing: border-box;" fr-original-style=" color: rgb(0, 121, 127);"></i><h3 fr-original-style="" style="box-sizing: border-box;">Improve confidence</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Through gaining new skills, or reinforcing knowledge, you will feel more confident in how you give feedback to your learners</p></li><li fr-original-style="" style="box-sizing: border-box;"><i style="color: rgb(0, 121, 127); box-sizing: border-box;" fr-original-style=" color: rgb(0, 121, 127);"></i><h3 fr-original-style="" style="box-sizing: border-box;">Receive Support</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attend a group workshop to reflect, learn from others and ask questions about giving feedback</p></li><li fr-original-style="" style="box-sizing: border-box;"><i style="color: rgb(0, 121, 127); box-sizing: border-box;" fr-original-style=" color: rgb(0, 121, 127);"></i><h3 fr-original-style="" style="box-sizing: border-box;">Complete at your own pace</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Complete the modules at a time and pace to suit you</p></li></ul></article></header>

Giving feedback is so important in the learning process. It can help to improve confidence, skills & motivation. This short course will improve how you give feedback to help your students to learn, progress and succeed in their learning goals.





Course content
Do you find giving developmental feedback difficult? Do your learners struggle to make improvements to their work? Maybe you are new to training and assessment and want to inspire your students to be the best they can be?
This course will develop your confidence to provide structured feedback to help develop learners skills and knowledge, to achieve their goals. You will learn tips, discover tools and techniques, based on research, to put into practice with your learners. This course will enable you to:
Identify the purpose and benefits of good developmental feedback
Provide developmental written and verbal feedback
Use a tried and tested technique for giving learners feedback





Benefits to you...
Improve confidenceThrough gaining new skills, or reinforcing knowledge, you will feel more confident in how you give feedback to your learners
Receive SupportAttend a group workshop to reflect, learn from others and ask questions about giving feedback
Complete at your own paceComplete the modules at a time and pace to suit you

Assessor Training

Giving feedback is so important in the learning process. It can help to improve confidence, skills & motivation. This short course will improve how you give feedback to help your students to learn, progress and succeed in their learning goals.

Assessor Toolkit: How to give feedback for development

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, you will:</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand the roles and responsibilities of auditors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to plan and conduct an internal audit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Know how to write concise, accurate and factual audit reports</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to undertake audit follow-up activities</p></li></ul>

Course Summary

This official BRCGS Internal Auditor course is to enable participants to undertake internal audits and prepare companies for third party audits. 

It’s delivered via a series of workshop-led discussions, presentations and an interactive case study. 

During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Understand the roles and responsibilities of auditors
Be able to plan and conduct an internal audit
Know how to write concise, accurate and factual audit reports
Be able to undertake audit follow-up activities

Who should attend

Operational, Quality and Technical staff responsible for managing an internal auditing schedule
BRCGS Professionals

Pre-requisites

There no particular pre-requisites stipulated by the BRCGS for this course :)

Programme Outline

Introduction to Auditing and Terminology
Audit Planning
Auditor attributes and interpersonal skills
Conducting the Audit
Audit Report and Follow up
Undertake case study
Work-based Internal Auditor Course Assessment

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

ASK SONIA LTD

Food Safety

Internal Auditing

Auditor

HACCP

Official BRCGS Product Safety Management course: Internal Auditor
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Internal Auditor (2 Days)

<h2>The Art of Delegation and High-Impact Feedback (Virtual)</h2>
 <p>Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things.</p>
 <p>Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors.</p>
 <p>In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others.</p><h3>What You Will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Explain why common excuses for NOT delegating are short-sighted</li>
 <li>Identify what needs delegating by using a proven methodology</li>
 <li>Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate</li>
 <li>Summarize key lessons learned in brain science which enhance the feedback-giving process</li>
 <li>Recognize the critical connection between feedback and performance</li>
 <li>Apply a proven model to deliver feedback that inspires growth, engagement, and motivation</li>
 </ul><section>
                    <h3>Delegation</h3> <ul> <li>What is delegation?</li> <li>What makes delegation hard?</li> <li>What do I delegate and why?</li> <li>How to delegate effectively</li> </ul>


                </section>

The Art of Delegation and High-Impact Feedback (Virtual)
Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things.
Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors.
In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others.
What You Will Learn
At the end of this program, you will be able to:
Explain why common excuses for NOT delegating are short-sighted
Identify what needs delegating by using a proven methodology
Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate
Summarize key lessons learned in brain science which enhance the feedback-giving process
Recognize the critical connection between feedback and performance
Apply a proven model to deliver feedback that inspires growth, engagement, and motivation
Delegation
What is delegation?
What makes delegation hard?
What do I delegate and why?
How to delegate effectively

IIL Europe Ltd

Leadership Skills

Project Leadership

Team Management

Leadership Development

Delegation

The Art of Delegation and High-Impact Feedback (Virtual)

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			<p><span>Learn to enhance human performance through effective feedback by enrolling the Giving and Receiving Feedback course.</span></p>
<p><span>Feedback or correcting errors and mistakes is an essential part both for the students and employees. Correcting your employees or students and make them feel positive towards the correction is as necessary as the Business plan.  The course is helpful for both employer and employee.</span></p>
<p><span>As an employer, you will explore how to provide useful feedback to your employee while as an employee you will learn to receive the feedback positively for enhancing your performance.  The course helps you to develop a structured model for giving feedback and guides you to set your min while providing feedback. You will learn to change your behaviour by developing action plans and accountability.</span></p>
<p><span>Upon completion, you will learn to use feedback for enhancing the human performance.</span></p>
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<h3><strong>What Will I Learn?</strong></h3>
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<li><span>You will learn the essential attitudes or mindset that leads to effective feedback.</span></li>
<li>You will learn how and why feedback can go wrong and result in extreme anxiety on the part of both the giver and receiver of feedback.</li>
<li>You will be able to use a structured model for giving feedback in a positive and helpful way.</li>
<li><span>You will assure behaviour change by developing action plans and accountability.</span></li>
<li><span>You will also practice a model for receiving feedback in a manner that will maximize the value of feedback received.</span></li>
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<h3><strong>Requirements</strong></h3>
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<li>Only the desire to help your team members improve their performance.</li>
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</div><table>				<tbody><tr>
					<td colspan="4">Module: 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Purpose and Objectives</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why it Matters - When We Fail Straight Talk</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Activity - When and Why We Fail to Give Feedback</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Characteristics of Great Managers</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Values that Enable Feedback</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Activity - How have the Values Worked for You?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
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					<td colspan="4">Module: 02</td>
				</tr>
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					<td><i></i></td>
					<td>A Few Laws of Feedback</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>How Things Can Go Wrong</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>Activity - Creating the Right Mindset</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
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					<td><i></i></td>
					<td>The Continuum of Engagement</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Guidelines for Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
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					<td colspan="4">Module: 03</td>
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					<td><i></i></td>
					<td>A Model for Effective Feedback</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>Activity - Practice Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Setting Goals and Action Planning</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>Continuous Improvement and Fact-Based Feedback</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Guidelines for Receiving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Activity - Practice Receiving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Summary</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Learn to enhance human performance through effective feedback by enrolling the Giving and Receiving Feedback course.
Feedback or correcting errors and mistakes is an essential part both for the students and employees. Correcting your employees or students and make them feel positive towards the correction is as necessary as the Business plan. The course is helpful for both employer and employee.
As an employer, you will explore how to provide useful feedback to your employee while as an employee you will learn to receive the feedback positively for enhancing your performance. The course helps you to develop a structured model for giving feedback and guides you to set your min while providing feedback. You will learn to change your behaviour by developing action plans and accountability.
Upon completion, you will learn to use feedback for enhancing the human performance.
What Will I Learn?
You will learn the essential attitudes or mindset that leads to effective feedback.
You will learn how and why feedback can go wrong and result in extreme anxiety on the part of both the giver and receiver of feedback.
You will be able to use a structured model for giving feedback in a positive and helpful way.
You will assure behaviour change by developing action plans and accountability.
You will also practice a model for receiving feedback in a manner that will maximize the value of feedback received.
Requirements
Only the desire to help your team members improve their performance.
Module: 01			
	Introduction	FREE	00:03:00
	Course Purpose and Objectives	FREE	00:04:00
	Why it Matters - When We Fail Straight Talk	FREE	00:06:00
	Activity - When and Why We Fail to Give Feedback		00:01:00
	Characteristics of Great Managers	FREE	00:03:00
	Values that Enable Feedback		00:03:00
	Activity - How have the Values Worked for You?		00:02:00
Module: 02			
	A Few Laws of Feedback		00:05:00
	How Things Can Go Wrong		00:05:00
	Activity - Creating the Right Mindset		00:02:00
	The Continuum of Engagement		00:03:00
	Guidelines for Giving Feedback		00:04:00
Module: 03			
	A Model for Effective Feedback		00:07:00
	Activity - Practice Giving Feedback		00:01:00
	Setting Goals and Action Planning		00:05:00
	Continuous Improvement and Fact-Based Feedback		00:05:00
	Guidelines for Receiving Feedback		00:06:00
	Activity - Practice Receiving Feedback		00:01:00
	Summary		00:02:00
Mock Exam			
Final Exam			

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