794 Etiquette courses in Cardiff delivered On Demand

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful start up idea. This course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a START UP, as well as knowledge of the first steps in Business START UP, including marketing, legal, and financial requirements, as well as an understanding of how to write a start up plan. Learning Outcomes After completing this Business START UP course, you will be able to: Understand the steps for a start-up. Understand what is required of you to start your own business. Polish your start up idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Other courses are included with START UP Bundle Course Course 01: Business START UP Course 02: Level 7 Diploma in Operations Management Course 03: Level 7 Business Management Course Course 04: Level 7 Diploma in Leadership and Management Course Course 05: Level 3 Business Administration Course 06: Level 5 Diploma in Business Analysis Course 07: Level 7 Diploma in Facilities Management Course Course 08: Minute Taking Course Course 09: Level 5 Diploma in Risk Management Course Course 10: Level 2 Certificate in Business Management ***Others Included in this Business START UP Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Business START UP Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- ***Level 7 Diploma in Facilities Management Course*** Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law -------------- ***Level 7 Diploma in Operations Management*** Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management -------------- ***Level 2 Certificate in Business Management*** Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management -------------- ***Level 7 Business Management Course*** Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law -------------- ***Level 3 Business Administration*** Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management -------------- ***Level 5 Diploma in Business Analysis*** Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage -------------- ***Minute Taking Course*** Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings -------------- ***Level 5 Diploma in Risk Management Course*** Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan -------------- ***Level 7 Diploma in Leadership and Management Course*** Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 09: Strategic Leadership Module 10: Stress Management -------------- Assessment Method After completing each module of the START UP, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business START UP course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business START UP course is ideal for anyone who wants to start up his own start up. Requirements There are no specific requirements for this START UP course because it does not require any advanced knowledge or skills. Students who intend to enrol in this START UP course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this START UP course, you may choose to become a: Business Owner Entrepreneur Business Analyst Enterprise Advisor Development Executive Certificates Certificate of completion Digital certificate - Included

Medical Secretary: Medical Secretary Training Online A medical secretary: medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary: medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary: Medical Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary: Medical Secretary Training course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary: Medical Secretary Training course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Secretary Course This Medical Secretary Course includes 5 FREE PDF Certificates. Lifetime access to this Medical Secretary Course Instant access to this Medical Secretary: Medical Secretary Course Get FREE Tutor Support from Monday to Friday in this Medical Secretary: Medical Secretary Course Courses are included in this Medical Secretary: Medical Secretary Training course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Medical Terminology Course 03: Executive Secretary & PA Training Course 04: Office Management and Administration Course 05: Level 2 Customer Service Medical Secretary & Terminology with Executive Secretary & PA Training Industry Experts Designed this Medical Secretary: Medical Secretary Training course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Detailed course curriculum of the Medical Terminology: Module 01: Introduction to Medical Terminology Module 02: Body Systems Terminology Module 03: Medical Specialties and Procedures Module 04: Common Medical Conditions and Diseases Module 05: Medical Documentation and Communication Module 06: Pharmacology Module 07: You Have to Know Other Topics Detailed course curriculum of the Executive Secretary & PA Training: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Detailed course curriculum of the Office Management and Administration: Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13:Basics of Microsoft Office Skills Detailed course curriculum of the Level 2 Customer Service: Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Who is this course for? Medical Secretary & Terminology with Executive Secretary & PA Training This Medical Secretary: Medical Secretary Training Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.

Audio Typing: Audio Typing Do you want to learn the skills required to effectively and quickly translate spoken words into written text? If so, then quickly participate in our audio typing course. The audio typing course explains touch typing techniques. In the audio typing course, participants also get better at listening and get acquainted with transcription software. Moreover, the audio typing course covers techniques for handling difficult audio recordings. Also, this audio typing course describes typing exercises to improve accuracy and speed. In the audio typing course, students also learn formatting, proofreading, and editing techniques for transcribed documents. Enrol our audio typing course in order to prepare yourself for positions in transcribing services across a range of sectors! Why Choose this Audio Typing: Audio Typing Course from us Audio Typing Course developed by industry experts. Free PDF certificate as soon as you complete the Audio Typing course. Special Offers of this Audio Typing: Audio Typing Course This Audio Typing: Audio Typing Course includes a FREE PDF Certificate. Lifetime access to this Audio Typing: Audio Typing Course Instant access to this Audio Typing: Audio Typing Course Get FREE Tutor Support from Monday to Friday in this Audio Typing Course Main Course: Audio Typing Free Courses Included with this Audio Typing Course Course 01: Minute Taking Course 02: Office Administration [ Note: Free PDF certificate will be provided as soon as completing the Audio Typing: Audio Typing Course] Audio Typing: Audio Typing Industry Experts Designed this Audio Typing: Audio Typing training course into 9 detailed modules. Course Curriculum of Audio Typing: Audio Typing Module 1: Introduction to Audio Typing Module 2: Basics of Audio Typing Module 3: Typing Techniques & Speed Enhancement Module 4: Audio Typing Text-to-Speech Module 5: Formatting and Guidelines for Transcription Module 6: Specialised Transcription and Transcription Tools Module 7: Assurance of Quality and Proofreading Module 8: Finding Opportunities for Transcription Module 9: Proficiency with Homophones Course Curriculum of Minute Taking Course Module 1: Introduction to Minute Taking Module 2: The Role of a Minute Taker Module 3: Minutes Styles & Recording Information Module 4: Techniques for Preparing Minutes Module 5: Developing Active Listening Skills Module 6: Developing Organizational Skills Module 7: Developing Critical Thinking Skills Module 8: Developing Interpersonal Skills Module 9: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings Course Curriculum of Office Administration Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13: Basics of Microsoft Office Skills Assessment Method of Audio Typing: Audio Typing After completing each module of the Audio Typing: Audio Typing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Audio Typing: Audio Typing After completing the MCQ/Assignment assessment for this Audio Typing: Audio Typing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Audio Typing: Audio Typing This audio typing course is appropriate for students, recent graduates, or anyone seeking employment. Requirements Audio Typing: Audio Typing Students who intend to enroll in this Audio Typing: Audio Typing course must meet the following requirements: Audio Typing: Audio Typing Good command of the English language Audio Typing: Audio Typing Must be vivacious and self-driven Audio Typing: Audio Typing Basic computer knowledge Audio Typing: Audio Typing A minimum of 16 years of age is required Career path Audio Typing: Audio Typing With this audio typing course, you'll be able to take advantage of several job prospects across various industries.

The Buying Mini Bundle is built for aspiring professionals in procurement, purchasing, and commercial buying environments. Featuring targeted training in retail management, quantity survey, procurement and purchasing, telephone etiquette, and Excel, this bundle helps you become the candidate that retail, supply chain, and construction businesses want to hire. Don’t just meet expectations—surpass them with this all-in-one buyer-focused package. Description Companies in retail, logistics, and construction demand professionals who can manage procurement, analyse spend data in Excel, communicate effectively by telephone, and make cost-efficient purchasing decisions. The Buying Mini Bundle combines these high-impact skills—retail management, quantity survey, procurement and purchasing, telephone etiquette, and Excel—into a bundle that shows you’re not just job-ready, you’re operations-ready. Whether you're entering the field or looking to step up into a buyer role, this bundle ensures your CV reflects the competencies today's employers are searching for. From high-street retailers to construction consultancies, your ability to bridge quantity survey principles with procurement and retail management can set you apart. FAQ Who should take this course bundle? Those looking to enter or progress in retail management, procurement and purchasing, quantity survey, or Excel-driven commercial roles. Can this help me get a job in buying or procurement? Definitely—it demonstrates capability in procurement and purchasing, telephone etiquette, Excel, retail management, and quantity survey. What types of jobs does this support? Buyer, procurement assistant, supply chain coordinator, retail operations specialist, quantity survey support, and merchandise planner. Is prior experience necessary? Not at all. This bundle suits career starters and professionals switching industries. What makes this bundle unique? Its focus on real-world relevance across procurement, retail, construction, and supply chain—using quantity survey and Excel knowledge to add measurable value. Why now? The market is moving fast. Set yourself apart in procurement and purchasing, quantity survey, telephone etiquette, Excel, and retail management before the best jobs are gone.

Want to break into recruitment or level up into a consultant role? The Recruitment Consultant Mini Bundle gives you the practical foundation to do just that — and fast. This bundle was designed to help you become hireable across recruitment firms, HR teams, and talent management departments. It covers essential ground: Employment Law, HR, Payroll, Online Meeting Management, and Telephone Etiquette — all highly relevant in today's hybrid and remote-first hiring world. If you’re aiming to be more than just an assistant — to be a trusted consultant — this bundle makes it possible. Description Consultancy in recruitment is about more than just sourcing candidates — it's about trust, communication, and compliance. The Recruitment Consultant Mini Bundle prepares you with the tools and knowledge today’s agencies and internal HR teams demand. This focused set includes Employment Law, HR, Payroll, Online Meeting Management, and Telephone Etiquette — giving you an edge whether you're managing interviews, coordinating with clients, or handling onboarding documentation. Telephone Etiquette and Online Meeting Management are no longer optional; they’re essential, especially in remote hiring environments. Meanwhile, skills in Payroll and Employment Law make you invaluable for handling backend HR tasks with confidence. In short: you’re not just supporting recruitment — you’re owning it. If you want to jump into consultancy, skip generic training. This bundle is targeted, efficient, and built to make you hirable now — not later. FAQ Q: What kind of jobs does this prepare me for? A: Recruitment Consultant, Resourcing Assistant, Talent Acquisition Specialist, Client Liaison, HR Support, and Remote Hiring Coordinator. Q: Can I work freelance or in-house with this bundle? A: Yes. These skills apply to both agency-based roles and internal hiring departments. Q: Will this help with remote hiring positions? A: Absolutely. Skills like Online Meeting Management and Telephone Etiquette are vital for virtual recruitment today. Q: How important is knowledge of Employment Law and Payroll in recruitment? A: Crucial. They show employers you understand the responsibilities behind the hiring process — not just the front-end tasks.

The Basic Cardiac Care Mini Bundle is tailored for job seekers looking to build credibility in frontline care, emergency response, or cardiac-focused health support roles. It features the exact skills employers look for—Healthcare, Heart Health and Nutrition, Ambulance and Emergency Care, Telephone Etiquette, and First Aid. Hiring managers in clinics, ambulance services, and community care organisations are constantly on the lookout for candidates who are ready to respond, act, and communicate clearly under pressure. This bundle gives you all five of those checkboxes in one go. Description Healthcare is the cornerstone of this bundle, opening doors in hospitals, care homes, clinics, and public health programs. When paired with Heart Health and Nutrition, it positions you for roles focused on cardiac wellbeing, preventive care, and patient education. Ambulance and Emergency Care add the urgency, showing that you’re equipped to handle high-pressure environments with composure. Whether you're applying for healthcare assistant roles, paramedical support jobs, or hospital-based admin positions, this course combination adds weight to your CV. Telephone Etiquette might seem simple—but in emergencies or healthcare triage, it’s often the first and most critical line of communication. And First Aid? That’s a must-have across every industry—especially when cardiac care is on the line. Together, Healthcare, Heart Health and Nutrition, Ambulance and Emergency Care, Telephone Etiquette, and First Aid make you a clear contender for essential health-sector roles. FAQ Q: Is this bundle relevant to cardiac support or health assistant jobs? A: Yes. Healthcare, Heart Health and Nutrition, and First Aid are core to those roles. Q: Why include Telephone Etiquette? A: Clear communication is vital in emergency and healthcare settings. Q: Can this help with ambulance or triage-related roles? A: Absolutely. Ambulance and Emergency Care is tailored for that exact path. Q: Is this beginner-friendly? A: Yes. It’s designed to make you job-ready, even without prior training. Q: Will I be more employable with this bundle? A: Yes. You’ll have five in-demand qualifications in healthcare support fields. Q: Why choose the full bundle? A: For maximum value and job-readiness. You get comprehensive healthcare appeal in one offer.

If you’re aiming to start or grow your role in patient care, support services, or physiotherapy, the Physiotherapy Assistants and Support Workers Mini Bundle is your direct line to employment readiness. With practical, people-first courses in Physiotherapy, Communication Skills, Heart Health and Nutrition, Telephone Etiquette, and Nutrition, this bundle has been carefully created for hireability across clinics, wellness centres, and care-based workplaces. This is where confidence, compassion, and professionalism meet — and it’s the kind of profile employers can’t ignore. Description The healthcare and wellness industries rely on support workers who know how to care for people and communicate with clarity. The Physiotherapy Assistants and Support Workers Mini Bundle gives you those exact strengths. You’ll stand out by showcasing not just technical awareness in Physiotherapy and Nutrition, but also high-impact soft skills like Communication Skills and Telephone Etiquette — both vital for patient-facing roles. With added insight into Heart Health and Nutrition, this bundle becomes a full-spectrum job-readiness toolkit. Whether you want to support physiotherapists, help elderly patients, assist with wellness consultations, or handle front-line communications, this is your gateway. And because employers value support staff who are trained in real-world essentials, this bundle was crafted to give your CV immediate appeal. In a field where empathy and professionalism go hand in hand, showing you’ve mastered Physiotherapy, Communication Skills, Heart Health and Nutrition, Telephone Etiquette, and Nutrition shows you’re ready for anything. FAQ Q: What jobs can this bundle help me apply for? A: Physiotherapy assistant, patient support worker, healthcare aide, front-desk support for clinics, nutrition assistant, and more. Q: Do I need healthcare experience to start? A: No. This bundle is beginner-friendly and ideal for those entering or re-entering the care industry. Q: How does this compare to full-time diplomas? A: It’s a faster, focused way to build the exact core skills needed to get hired — without the long wait or high cost. Q: Is this useful in both private and public healthcare? A: Yes. Roles across both sectors value the foundational strength in Physiotherapy, Communication Skills, Heart Health and Nutrition, Telephone Etiquette, and Nutrition.

Description: A business of Hotel and Restaurant is very lucrative. The course covers the essential techniques and skills of managing a hotel or restaurant. You will learn the essential etiquette and communication skill, quality management, marketing, hospitality management, and more. The course also focuses on restaurant management covering the ways of starting a restaurant, food business, starting a food catering etc. The purpose of the course is to help you to manage any restaurants and hotels, no matter where you run your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel and Restaurant Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel and Restaurant Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Mock Exam Mock Exam - Hotel and Restaurant Management Diploma 00:20:00 Final Exam Final Exam - Hotel and Restaurant Management Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Getting Started The QUALIFI Level 3 Extended Diploma in Business, Management and Study Skills qualification develops and rewards learners looking to or already have chosen a career in a business-related sector. It is envisaged that this programme will encourage academic and professional development so that learners move forward to realise their potential and that of organisations across a broad range of sectors. The learners will gain transferable skills and knowledge that will enable individuals to meet business changes. Key Benefits To understand the business environment and business resources. Know how to present business information effectively and to develop English language communication competencies for University Studies. Understand health and safety legislation and regulations affecting a business working environment and workplace welfare. To support learners to develop confidence and skills to communicate academically while gaining awareness and understanding of other cultures and addressing the issues relevant to transitioning to higher education. Understand how successful leaders bring about effective change, impact of organisational culture and thinking entrepreneurially. Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI Level 3 Extended Diploma in Business, Management and Study Skills can open many career pathways including, but not limited to: Operations Manager with an estimated average salary of £28,000 per annum Office Manager with an estimated average salary of £30,000 per annum Financial Planner with an estimated average salary of £22,000 per annum Program Manager with an estimated average salary of £25,000 per annum Junior Manager with an estimated average salary of £22,000 per annum Business Analyst with an estimated average salary of £30,000 per annum Fleet Manager, with an estimated average salary of £25,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements The qualification has been designed to be accessible without artificial barriers restricting access and progression. Entry to the qualification will be through a centre interview, and learners will be expected to hold the following: Qualifications at Level 2 or. Work experience in a business environment and demonstrate ambition with clear career goals. Level 3 qualification in another discipline and want to develop their careers in management. Progression Learners completing the QUALIFI Level 3 Extended Diploma in Business, Management and Study Skills can progress to: a QUALIFI Level 4 qualification, or directly into employment in an associated profession or An undergraduate degree. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- An Introduction to the Business Environment Reference No : A/615/5045 Credit : 10 || TQT : 100 This unit will explain different types of businesses and their ownership in an economy. Learners will understand the owner and stakeholders' role in fulfilling the business's purpose. The unit will help learners to understand how companies are organised to achieve their targets. This unit will also help to know how the economic, political, legal and social environment can impact businesses, giving the learner an understanding of the range of companies. UNIT2- Business Resources Reference No : F/615/5046 Credit : 10 || TQT : 100 The unit will explain how a range of human, physical, technological and financial resources are used and managed within a business. This unit will help the learner understand how human resources are managed and the employability and personal skills required of personnel in an organisation. Learners will understand the purpose of managing resources effectively, not only concerning human resources but also in terms of physical and technological resources. Learners will also understand how an organisation can gain access to sources of finance, both internally and externally and be able to interpret financial statements. UNIT3- An Introduction to Marketing Reference No : J/615/5047 Credit : 10 || TQT : 100 Learners will gain a basic understanding of the role of the marketing function, with particular emphasis on the role of marketing research and how it contributes to marketing planning and the development of a marketing mix for a target group of customers. Learners can develop, analyse and evaluate key marketing techniques to understand them better. UNIT4- Human Resource Management Reference No : L/615/5048 Credit : 10 || TQT : 100 The unit provides an overview of some key areas that fall within the remit of the human resources function. The learners will also learn how organisations gain employee motivation and employee commitment. Finally, learners will know about how employee performance is measured and managed and the benefits of doing so. This knowledge will help learners understand the working environment and the nature of Human Resource Management when seeking or engaging in employment. UNIT5- Business Communication Reference No : R/615/5049 Credit : 10 || TQT : 100 Effective communication is a key area in terms of its contribution to business success. When studying this unit, learners will thoroughly understand the types of business information used internally and externally by organisations and the methods used to communicate information to different audiences. In this unit, learners will be able to develop, analyse and evaluate various techniques used to display multiple types of business information. They will understand the purpose of such communication. They will also produce and consider different types of business communication of their own. UNIT6- Understanding Health and Safety in the Business Workplace Reference No : J/615/5050 Credit : 10 || TQT : 100 This unit will help to prepare learners for the world of work, where health and safety are a vital part of the modern workplace, whatever sector is chosen. There is a level of myth surrounding Health and safety requirements. This unit will help dispel these and promote good health and safety practices as a productive working environment. Learners will understand health and safety legislation, regulations and requirements that form the basis of all workplaces in the UK. UNIT7- Managing Business Operations Reference No : A/617/5537 Credit : 10 || TQT : 100 This unit aims to familiarise learners with the essential aspects of businesses and their operations in both external and internal business environments. The unit emphasises that operational control and sound policies and best practices lead to organisational excellence. UNIT8- An Introduction to Finance Reference No : F/617/5538 Credit : 10 || TQT : 100 This unit introduces learners to practical accounting and financial reporting techniques managers in business organisations use. Learners will gain an understanding of the budgetary control process. UNIT9- English for University Studies Reference No : T/618/7010 Credit : 10 || TQT : 100 This unit aims to develop the language competencies required of an undergraduate-level student. The content is organised around three core skills: listening, reading and writing, using authentic academic and language learning materials. Alongside these skills, learners will have opportunities to develop and expand their range and accuracy of functional, lexical and grammatical structures. The listening component aims to develop comprehension strategies required when attending lectures as well as practice in note-taking. The reading component introduces students to various academic texts, reading purposes and methods. The writing aims to introduce learners to literary conventions and different academic writing text types. Research classes will further expand on students reading and writing skills in their specific subject area. Finally, learners must work on collaborative and independent tasks throughout the course. There will be a strong emphasis on taking responsibility for autonomous learning. UNIT10- Communication and Cultural Skills for University Reference No : A/618/7011 Credit : 10 || TQT : 100 This unit aims to support learners to develop confidence and skills to communicate in an academic environment while gaining awareness and understanding of other cultures and addressing the issues relevant to transitioning to higher education. The communication component aims to improve speaking skills through oral summaries and presentations. Focus also aims to develop critical thinking skills through discussions and debates. The academic culture component focuses on content reflecting important aspects of university life for first-year undergraduates (e.g. email etiquette, finding information, university system) and effective study strategies (e.g. time management, dealing with stress, traits of successful learners). The cultural component enables learners to understand other and local cultures better. When studying abroad, the focus will be on learning about Irish culture, society, and student life. UNIT11- An Introduction to Leadership Skills Reference No : A/617/5540 Credit : 10 || TQT : 100 This unit aims to provide the learner with an introduction to leadership skills, how they can be identified and developed, and to show the importance of motivating others. UNIT12- Organisational Culture Reference No : F/617/5541 Credit : 10 || TQT : 100 To understand aspects of an organisation's culture, its effects on its activities and management, and the significance of an ethical business approach. UNIT13- Workplace Welfare Reference No : J/617/5542 Credit : 10 || TQT : 100 To understand that workforce welfare ensures that everybody employed within the organisation is valued. To comprehend health and safety responsibilities and benefits gained from being part of the organisation. UNIT14- Thinking Entrepreneurially Reference No : R/615/4774 Credit : 10 || TQT : 100 This unit aims to introduce the learner to an evaluation of themselves in an entrepreneurial context by using several techniques, including SWOT. This unit will introduce learners to critical thinking skills and put these into context against a business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

If you're looking to enter one of the most rewarding and in-demand support roles in the healthcare and wellness industries, the Becoming a Physical Therapist Assistant Mini Bundle is your fast track. Combining practical skills with human-centered care, this bundle was made to help you stand out from day one. With essential training in Physiotherapy, Communication Skills, Sports Coaching, Telephone Etiquette, and Nursing, this bundle positions you for immediate opportunities in rehabilitation clinics, sports centres, hospitals, private practices, and elderly care settings. Don’t miss your chance to become the type of support professional healthcare teams are actively hiring — before someone else gets there first. Description Success in a physical therapy assistant role is all about blending technical support with people-first service. The Becoming a Physical Therapist Assistant Mini Bundle brings together the high-impact combination of Physiotherapy, Communication Skills, Sports Coaching, Telephone Etiquette, and Nursing — creating a job-ready profile that speaks to modern employers across multiple health sectors. From hands-on recovery support to patient coordination and active rehab coaching, these areas make you adaptable, prepared, and credible. Employers hiring for assistant roles in physiotherapy, sports rehabilitation, and elder care look for professionals who can work well with both practitioners and patients — and this bundle shows you're ready to handle both sides. The inclusion of Telephone Etiquette and Communication Skills means you're also prepared for client-facing tasks, which are vital in both private practices and outpatient clinics. Pair that with Nursing and Sports Coaching capabilities, and you're showing employers that you’re not just an assistant — you’re a valuable member of the care team. Healthcare hiring is accelerating. The opportunity is here now — and this bundle makes sure you’re ready when it knocks. FAQ Q: What industries does this bundle prepare me for? A: Healthcare, rehabilitation services, elder care, outpatient physiotherapy, fitness recovery, and wellness coaching. Q: Is this bundle relevant for sports therapy roles too? A: Yes. The mix of Sports Coaching, Physiotherapy, and Communication Skills makes it ideal for roles in athletic rehab and sports performance clinics. Q: Do I need a medical background? A: No. This bundle is ideal for beginners or career changers who want to break into support roles. Q: How do employers view this skill set? A: Very positively. Roles involving Physiotherapy, Nursing, Sports Coaching, Telephone Etiquette, and Communication Skills are frequently listed in hiring boards across public and private sectors.