192 Essential Skills courses in Cardiff delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues

Course Overview The DeepSeek Masterclass: A Complete DeepSeek Zero to Hero! is designed to provide learners with a comprehensive understanding of DeepSeek AI from the ground up. Whether you are new to artificial intelligence or seeking to deepen your expertise, this course offers a structured journey through DeepSeek's functionalities and real-world applications. Learners will discover how to navigate DeepSeek for software development, business innovation, and educational advancement. Through this masterclass, individuals will build a strong theoretical foundation, explore diverse use cases, and emerge with the confidence to implement DeepSeek-driven strategies in a range of professional environments. By the end of the programme, learners will have developed the knowledge and insights necessary to use DeepSeek as a transformative tool across multiple disciplines. Course Description This in-depth course covers a wide range of essential topics, including the foundations of artificial intelligence, DeepSeek system setup, and its applications across various sectors such as business, education, and software development. Learners will explore how DeepSeek can be leveraged to create smart solutions for students, empower business professionals, and support teaching practices. The masterclass delivers an immersive learning experience that blends conceptual knowledge with strategic application insights. Participants will build expertise in utilising DeepSeek to enhance efficiency, support innovation, and foster professional growth. Whether learners are looking to enter the AI space or to future-proof their careers, this course equips them with the essential skills and understanding to confidently engage with DeepSeek technologies in a competitive landscape. Course Modules Module 01: Getting Started Module 02: Foundations of Artificial Intelligence (AI) Module 03: Setting up DeepSeek AI for Beginners Module 04: DeepSeek for Software Developers Module 05: DeepSeek for Business Professionals Module 06: DeepSeek Smart Solutions for Students Module 07: The Power of DeepSeek Module 08: DeepSeek for Teaching Professionals (See full curriculum) Who is this course for? Individuals seeking to master DeepSeek AI from basic to advanced levels. Professionals aiming to integrate DeepSeek solutions into their organisations. Beginners with an interest in artificial intelligence, software development, or educational technology. Educators and trainers wishing to incorporate AI-based strategies into teaching. Career Path AI Solutions Specialist Software Developer (AI Focus) Business Innovation Consultant Educational Technology Specialist Data Analysis Support Roles AI Application Support Officer Digital Transformation Assistant

Course Overview The Adobe InDesign course provides a comprehensive exploration of the software, focusing on its powerful tools for creating professional-level layouts and designs. Whether you're preparing marketing materials, publications, or digital assets, this course equips you with the essential skills to navigate the software with confidence. By the end of the course, you will have developed the proficiency to create visually appealing and highly functional documents suitable for various industries, helping to enhance your creative portfolio and advance your career in design and publishing. Course Description This course delves into the key features of Adobe InDesign, teaching learners how to use the software for creating professional publications. Topics covered include layout design, typography, image management, and mastering InDesign’s advanced tools. You will learn how to build multi-page documents, incorporate interactive elements, and refine text and image formatting for clear, aesthetically pleasing designs. Through a structured approach, learners will develop a solid foundation in creating both print and digital materials, honing skills in composition, design consistency, and brand alignment, enabling them to contribute to a wide range of design projects. Course Modules Module 01: Introduction to Adobe InDesign Overview of the interface Navigating tools and panels Setting up documents Basic design principles (See full curriculum) Module 02: Working with Text and Typography Text tool usage Typographic settings and styles Managing fonts and typography hierarchy Paragraph and character formatting (See full curriculum) Module 03: Image and Graphics Integration Inserting and editing images Working with vector graphics Image cropping and resizing Creating and applying effects (See full curriculum) Module 04: Master Pages and Templates Creating and using master pages Designing templates for consistency Applying templates across documents Effective page layout for multi-page documents (See full curriculum) Module 05: Exporting and Output Options Preparing files for print and digital formats Exporting PDFs and interactive documents Colour settings and file management (See full curriculum) Who is this course for? Individuals seeking to enhance their design skills. Professionals aiming to improve their proficiency in Adobe InDesign. Beginners with an interest in graphic design and publishing. Graphic designers, marketers, and creatives looking to broaden their software expertise. Career Path Graphic Designer Desktop Publisher Layout Artist Print Production Coordinator Marketing and Communications Specialist

Course Overview: The "CAD Designer Training" course provides a comprehensive introduction to the world of Computer-Aided Design (CAD). Learners will explore the core principles, tools, and techniques used in CAD software to create both 2D and 3D designs. The course covers fundamental topics such as shape creation, geometry, modelling, and assemblies, along with software introductions to AutoCAD, T-Flex, SolidWorks, and FreeCAD. By the end of this course, participants will have a solid understanding of CAD design and the technical skills necessary to pursue a career in design, engineering, or architecture. Course Description: This in-depth course is designed to equip learners with the essential skills for becoming proficient in CAD design. It covers a variety of important areas, including the basics of CAD design, 2D and 3D shape creation, geometry and modelling, and assembly techniques. Learners will gain an introduction to industry-standard software such as AutoCAD, T-Flex, SolidWorks, and FreeCAD, allowing them to explore multiple platforms used in the CAD design field. With modules covering extrusion, rotations, grids, polygons, and civil drawings, this course ensures learners develop a comprehensive understanding of the tools and techniques used by CAD professionals. It is an excellent foundation for anyone wishing to pursue a career in the design and engineering sectors. Course Modules: Module 01: Introduction to CAD Design Module 02: CAD Designer Career in the United Kingdom Module 03: Basics for CAD Design – Part 1 Module 04: Basics for CAD Design – Part 2 Module 05: 2D Shape in CAD Module 06: 3D Shape in CAD Module 07: Geometry and Modelling Module 08: Assemblies in CAD Design Module 09: Extrusion and Rotations Module 10: Blending Operations in CAD Module 11: Grids and Regular Polygons Module 12: Parameters in Civil Drawings Module 13: Introduction to AutoCAD Module 14: Introduction to T-Flex CAD Module 15: Introduction to SolidWorks Module 16: Introduction to FreeCAD (See full curriculum) Who is this course for? Individuals seeking to build a career in design and engineering. Professionals aiming to develop their CAD design skills. Beginners with an interest in CAD software and design. Those pursuing opportunities in the construction, architecture, or manufacturing industries. Career Path: CAD Designer 3D Modeler Architectural Drafter Mechanical Designer Civil Drafter Product Designer Engineering Assistant Design Consultant

Course Overview The "Handyperson/Handyman (From Basic Tools to Plumbing, Painting and Decorating)" course is designed to provide learners with a comprehensive understanding of a wide range of essential skills. This course covers everything from basic tool usage to more advanced tasks such as plumbing, painting, decorating, and general maintenance. Learners will gain the confidence to undertake various home improvement projects, enhance their professional toolkit, and apply their new skills in everyday situations. By the end of the course, learners will have developed a strong foundation in essential handyperson tasks and be well-equipped to handle minor repairs and maintenance work across different environments. Course Description In this course, learners will explore an extensive range of handyperson skills, beginning with the fundamentals of basic tools and equipment. They will progress to more complex topics such as electrical work, plumbing, and general carpentry. The course covers crucial areas such as appliance repair, wall and floor maintenance, as well as painting and decorating techniques. Learners will gain valuable knowledge of health and safety practices, ensuring they work efficiently and safely. This course is designed to provide learners with a solid skill set that can be applied across a wide range of tasks, from minor repairs to larger construction projects. Throughout the course, learners will be guided on how to establish their own handyperson business, providing them with essential entrepreneurial knowledge to further their career. Course Modules Module 01: Introduction to Handyperson Module 02: Basic Tools and Equipment Module 03: Electrical Work Module 04: Plumbing Skills Module 05: Appliances Module 06: General Carpentry Module 07: Basic Maintenance Skills Module 08: Walls and Floors Module 09: Painting and Decorating Module 10: Drilling, Tiling and Welding Module 11: Construction Projects Module 12: Health and Safety at Work Module 13: Starting Own Business for Handyperson (See full curriculum) Who is this course for? Individuals seeking to develop diverse handyperson skills Professionals aiming to expand their knowledge in home improvement and maintenance Beginners with an interest in the construction or maintenance industry Anyone looking to start their own handyperson business or freelance career Career Path Handyperson Maintenance Technician Property Manager Independent Handyman/Handyperson DIY Consultant Home Improvement Specialist Construction Worker Small Business Owner (Handyperson Services)

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

Course Overview This comprehensive course on "Data Analysis and Forecasting in Excel" provides learners with essential skills to manage, analyse, and visualise data effectively using Excel. Whether you are analysing historical data or forecasting future trends, this course covers key tools such as PivotTables, charts, and lookup functions to make your data work for you. Learners will also gain proficiency in automating tasks and creating dynamic reports, which are invaluable for decision-making processes in various professional settings. By the end of the course, you will have the capability to work with complex data sets, produce insightful reports, and apply forecasting techniques to guide future strategies. Course Description In this course, learners will delve into the full spectrum of data analysis capabilities offered by Excel. Topics include modifying worksheets, working with lists, and using advanced tools such as PivotTables, PivotCharts, and lookup functions. Learners will explore the process of visualising data through charts and sparklines, allowing them to convey complex information in an accessible manner. The course also covers automating workbook functionality and creating mapping data for better analysis. Additionally, learners will gain expertise in forecasting data trends to support strategic planning. By the end of the course, participants will have developed a comprehensive understanding of Excel’s analytical tools, enabling them to manage data with efficiency and precision in various business contexts. Course Modules Module 01: Modifying a Worksheet Module 02: Working with Lists Module 03: Analyzing Data Module 04: Visualizing Data with Charts Module 05: Using PivotTables and PivotCharts Module 06: Working with Multiple Worksheets and Workbooks Module 07: Using Lookup Functions and Formula Auditing Module 08: Automating Workbook Functionality Module 09: Creating Sparklines and Mapping Data Module 10: Forecasting Data (See full curriculum) Who is this course for? Individuals seeking to enhance their Excel data analysis skills. Professionals aiming to improve their forecasting and reporting capabilities. Beginners with an interest in data management and analysis. Those seeking to enhance their proficiency in Excel for career advancement. Career Path Data Analyst Business Analyst Financial Analyst Marketing Analyst Operations Manager Project Manager Excel Specialist in various industries such as finance, marketing, and logistics

Course Overview The "Microsoft Excel Complete Course" is designed to equip learners with the essential skills to master Microsoft Excel, one of the most widely used tools in data analysis and business operations. This course covers a comprehensive range of topics, including Excel's new features, formula creation, data visualisation, and workbook management. It offers practical knowledge that will help learners work more efficiently, whether they are managing large datasets, analysing trends, or presenting information. By the end of this course, learners will be confident in using Excel for various business tasks, gaining a strong foundation for further professional development. Course Description This course covers all key aspects of Microsoft Excel, from the basics to advanced techniques. Learners will explore Excel’s new features in the 2019 version, as well as how to perform calculations, modify worksheets, and apply formatting. The course delves into functions, lists, and data analysis tools, including PivotTables and charts. Learners will also learn how to work with multiple worksheets and workbooks, use lookup functions, and automate workbook functionality. With a focus on essential Excel tools and techniques, learners will gain the ability to efficiently manage and analyse data for business or personal use. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Office Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Working with Functions Module 09: Working with Lists Module 10: Analyzing Data Module 11: Visualizing Data with Charts Module 12: Using PivotTables and PivotCharts Module 13: Working with Multiple Worksheets and Workbooks Module 14: Using Lookup Functions and Formula Auditing Module 15: Sharing and Protecting Workbooks Module 16: Automating Workbook Functionality Module 17: Creating Sparklines and Mapping Data Module 18: Forecasting Data (See full curriculum) Who is this course for? Individuals seeking to improve their data management and analysis skills. Professionals aiming to enhance their productivity in Excel for business applications. Beginners with an interest in data analysis or office administration. Anyone looking to build a strong foundation in Excel for career advancement. Career Path Data Analyst Financial Analyst Office Administrator Project Manager Business Analyst Operations Manager Administrative Assistant HR Specialist

Sales Negotiation Training Course Course Overview This Sales Negotiation Training Course is designed to provide learners with the essential skills and techniques required to excel in sales negotiations. With a focus on strategy, communication, and effective deal-making, this course equips learners to confidently navigate complex sales discussions. The course highlights key negotiation strategies, personal development techniques, and how to achieve successful outcomes. By the end of the course, learners will have developed the ability to engage with clients, manage objections, and close deals with confidence, making them highly effective in their sales roles. Course Description The Sales Negotiation Training Course covers a comprehensive range of topics crucial to successful sales negotiations. It begins with the importance of self-development for sales consultants, helping learners understand their strengths and areas for improvement. The course progresses into core negotiation strategies, including how to build rapport, handle objections, and reach mutually beneficial agreements. Learners will also gain insights into different negotiation styles, helping them adapt to various scenarios. By the end of the course, learners will be equipped with the knowledge and confidence to approach sales negotiations with professionalism and poise, making them valuable assets to any sales team. Sales Negotiation Training Course Curriculum Module 01: Prepare The Train Driver - Self Development For The Sales Consultant Module 02: Negotiation Station - How To Negotiate Successfully (See full curriculum) Who is this course for? Individuals seeking to enhance their sales negotiation skills. Professionals aiming to advance their careers in sales. Beginners with an interest in the sales industry. Any other individuals wishing to strengthen their negotiating capabilities. Career Path Sales Consultant Account Manager Business Development Manager Sales Director Customer Relationship Manager Negotiation Specialist

Carpentry Course Overview This Carpentry course provides a comprehensive understanding of the fundamentals of woodworking, construction techniques, and key carpentry processes. Learners will gain essential skills to build structural and decorative woodwork, such as floor systems, framing, and staircases, with a focus on precision and safety. The course equips students with a solid foundation in carpentry practices, enabling them to effectively work with various materials, tools, and building techniques. Course Description Throughout the course, learners will explore topics such as tool usage, building materials, and the essentials of carpentry, including adhesives and fasteners. Modules on framing, flooring, roof structures, and exterior installations such as windows and doors provide a well-rounded skillset. This course also covers advanced areas such as concrete construction and stair design. By the end of the course, learners will be proficient in the basics of carpentry and ready to apply their knowledge in real-world settings, having gained an in-depth understanding of construction systems and processes. Carpentry Curriculum Module 01: Introduction to Carpentry Module 02: Tool Checklist and Use Module 03: Building Materials Module 04: Adhesives and Fasteners Module 05: Floor Systems Module 06: Wall Framing Module 07: Roof Framing and Siding Module 08: Windows and Exterior Doors Module 09: Stair Construction Module 10: Concrete Construction (See full curriculum) Who is this course for? Individuals seeking to pursue a career in carpentry. Professionals aiming to develop expertise in construction and building techniques. Beginners with an interest in woodworking or construction. Those looking to enhance their knowledge in the building and construction industry. Career Path Carpenter Construction Worker Building Technician Joiner Site Supervisor Renovation Specialist