19512 ESS courses

Master the art of cake baking with our comprehensive Cake Baking Course. From learning the basics to exploring advanced techniques, this course equips you with the skills to bake delicious cakes for any occasion.

Overview of Pharmacy Assistant and Technician Foundation The UK pharmacy sector is crucial to the healthcare system, with pharmacists and pharmacy technicians ensuring patients receive safe medications. In 2021, the NHS reported over 52,000 professionals in this field, a number set to rise due to the aging population and increased healthcare demand. Career opportunities span community pharmacies, hospitals, and pharmaceutical companies. Community pharmacists dispense prescriptions and offer health advice, and hospital pharmacists support patient medication needs and can participate in medication research. At the same time, pharmacy technicians in pharmaceutical companies might engage in clinical research, quality checks, or regulatory tasks. In this Pharmacy Assistant with Pharmacology & Technician Foundation Training, you will get step-by-step lessons from industry experts. Enrol today and complete the Pharmacy Assistant with Pharmacology & Technician Foundation Training to achieve a certificate that can transform your career. Become proficient in Pharmacy Assistant with Pharmacology & Technician Foundation Training by grasping all the essential knowledge from our premium course. Everything you need to learn to boost your career is packed into this Pharmacy Assistant with Pharmacology & Technician Foundation Training. This Pharmacy Assistant and Technician Foundation Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Pharmacy Assistant and Technician Foundation. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Pharmacy Assistant and Technician Foundation course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Pharmacy Assistant and Technician Foundation is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Pharmacy Assistant and Technician Foundation course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Pharmacy Assistant and Technician Foundation Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Pharmacy Assistant and Technician Foundation Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician 00:14:00 Module 2: Job Role of Pharmacy Technicians Module 2: Job Role of Pharmacy Technicians 00:24:00 Module 3: Pharmacy Assistant Patient Counselling Guide Module 3: Pharmacy Assistant Patient Counselling Guide 00:19:00 Module 4: Communication in Pharmacy Settings Module 4: Communication in Pharmacy Settings 00:15:00 Module 5: The Pharmacy Team and Practices Module 5: The Pharmacy Team and Practices 00:16:00 Module 6: Prescription and Dispensing in Pharmacies Module 6: Prescription and Dispensing in Pharmacies 00:19:00 Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 00:18:00 Module 8: Inventory Control and Management in Pharmacies Module 8: Inventory Control and Management in Pharmacies 00:19:00 Module 9: Standard Operating Procedures (SOPs) Module 9: Standard Operating Procedures (SOPs) 00:12:00 Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology 00:20:00 Optional Assignment Optional Assignment - Pharmacy Assistant and Technician Foundation Diploma 00:00:00

Good communication skills are very important in health and social care. Over 3 million people in the UK work in this field. They all need to talk well with patients and each other. This course teaches you how to do that. You'll learn why talking clearly matters in healthcare. We show you how to speak with patients in a good way. You'll also learn how to keep patient information private. We cover many parts of healthcare talking. You'll learn about the human body and medical tools. We teach you medical words and short forms. This helps you understand other healthcare workers. We also talk about the rules for talking in healthcare. This includes what you can and can't say to patients. This course can help you get a job in health and social care. The NHS needs people who can talk well. Care homes do too. After this course, you'll be better at talking to patients and co-workers. You'll know how to handle hard talks in healthcare. This makes you good at your job and helps patients feel better. Join us to learn these important skills. Become proficient in Communication Skills in Health & Social Care by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Communication Skills in Health & Social Care mastery is not limited to only conceptual frameworks! This Communication Skills in Health & Social Care will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Communication Skills in Health & Social Care, we will provide experts who will support and guide you. So, add this Communication Skills in Health & Social Care to your cart and boost your personal and career development. In this Communication Skills in Health & Social Care, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your Communication Skills in Health & Social Care career. Enrolling in the Communication Skills in Health & Social Care can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Communication Skills in Health & Social Care course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Communication Skills in Health & Social Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Communication Skills in Health & Social Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Communication Skills in Health & Social Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1. Introduction to Health and Social Care Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance Communication and its Relevance 00:42:00 Module 3: Importance of Communication in Healthcare Importance of Communication in Healthcare 00:33:00 Module 4: Professional Communication and Behaviour Professional Communication and Behaviour 00:19:00 Module 5: Interviewing Techniques Interviewing Techniques 00:32:00 Module 6: Adapting Communication to a Patient's Ability to Understand Adapting Communication to a Patient's Ability to Understand 00:19:00 Module 7: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:17:00 Module 8: Human Body Vocabulary with Pictures Human Body Vocabulary with Pictures 00:47:00 Module 9: Equipment, Instrument and Lab Tests Equipment, Instruments and Lab Tests 00:19:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:22:00 Module 11: Medical Jargon and Terminology Medical Jargon and Terminology 00:28:00 Module 12: Acronyms and Abbreviation Acronyms and Abbreviation 00:00:00

Emergency First Responders When emergency strikes, response time and the right knowledge can make all the difference. The Emergency First Responders Course offers in-depth, structured training for those looking to gain essential first response knowledge. From ambulance basics to trauma emergencies, CPR, paediatric care, and oxygen equipment handling—this course is tailored to provide a strong foundation in emergency response procedures. With clearly outlined modules, it ensures learners understand how to assess situations swiftly, apply safe first aid techniques, and manage a wide range of medical incidents with confidence. Whether you're aiming to support your workplace, community, or simply boost your knowledge, this course covers what matters when every second counts. You’ll explore how to deal with fractures, catastrophic bleeding, unresponsiveness, airway issues, and more. The content is laid out in a logical sequence, building your understanding step by step. Suitable for both new learners and those refreshing their knowledge, this course is accessible online with flexible learning to suit your schedule. Whether you're a teacher, security personnel, carer, or simply a proactive citizen—this is an ideal way to become more prepared for emergency situations. Key Features CPD Certified Emergency First Responders course Instant e-certificate Fully online, interactive Emergency First Responders course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance From mastering the basics of ambulance care to navigating through trauma emergencies, our course leaves no stone unturned. You'll delve into the intricacies of dealing with fractures, catastrophic bleeding, and airway management with the precision of a seasoned professional. But it doesn't stop there. We guide you through the nuances of paediatric first aid, loss of responsiveness, CPR, and beyond, ensuring you're prepared for any medical emergency that comes your way. So, if you're ready to take on a journey where your knowledge becomes the beacon of hope for those in need, join us in redefining what it means to be an Emergency First Responders. Course Curriculum Module 01: Basics of Ambulance Care Module 02: Incident Survey: Primary & Secondary Survey Module 03: Dealing With Fractures and Dislocations Module 04: Catastrophic Bleeding and Airway Management Module 05: Trauma Emergencies Module 06: First Aid Treatment for Critical Injuries Module 07: First Aid: What to do & What not to do? Module 08: Medical Emergency Module 09: Paediatric First Aid for Common Illnesses Module 10: Loss of Responsiveness and CPR Module 11: Oxygen Equipment for First Aiders Module 12: Delivery Devices and Associated Risks Module 13: Oxygen Safety Learning Outcomes: Demonstrate proficiency in administering basic ambulance care procedures effectively. Conduct primary and secondary surveys proficiently during emergency incidents. Apply appropriate techniques for managing fractures and dislocations safely. Implement strategies for managing catastrophic bleeding and ensuring proper airway management. Identify and respond effectively to various trauma emergencies using first aid. Demonstrate competency in providing first aid for critical injuries confidently. Accreditation All of our courses, including this Emergency First Responders course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Emergency First Responders. Certification Once you've successfully completed your Emergency First Responders course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Emergency First Responders course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Emergency First Responders course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Emergency First Responders course is ideal for: Healthcare professionals seeking emergency response skills enhancement. Individuals pursuing careers in emergency first responders or paramedicine. Workers in high-risk environments requiring basic emergency response capabilities. Parents or guardians interested in learning paediatric first aid techniques. Community members keen on acquiring essential first aid knowledge. Requirements Learners do not require any prior qualifications to enrol on this Emergency First Responders course. You just need to have an interest in Emergency First Responders. Career path After completing this Emergency First Responders Course you will have a variety of careers to choose from. The following job sectors of Emergency First Responders are: Ambulance Care Assistant Emergency Medical Technician First Responder Paramedic Paediatric First Aider Oxygen Equipment Technician Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Master the art of effective email marketing with our comprehensive course. From email list management to campaign optimisation, learn the strategies and techniques needed to drive results and boost engagement. Enrol now and take your digital marketing skills to the next level!

Have you ever wondered what goes on beneath the surface of your skin? The UK skincare industry is booming, expected to reach a staggering £11.6 billion by 2025! This "Dermatology & Skincare" course unlocks the fascinating world of skin health. This comprehensive Dermatology & Skincare course delves into the intricacies of dermatology, providing a solid foundation in skin anatomy, skincare principles, and the diagnosis and treatment of various skin conditions. From understanding the fundamental building blocks of skin to exploring the latest advancements in dermatology, this Dermatology & Skincare course equips learners with the knowledge and skills to navigate the complexities of this exciting field. The Dermatology & Skincare course has a well-planned study plan. Students will learn about skin nutrients and how they work, skin infections and how to treat them, and how to make skincare routines for different people. Become proficient in Dermatology & Skincare by grasping all the essential knowledge from our premium course. Everything you need to learn to boost your career is packed into this Dermatology & Skincare. You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Dermatology & Skincare. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Dermatology & Skincare course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Dermatology & Skincare is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Dermatology & Skincare course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Dermatology & Skincare Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Basics of Dermatology Basics of Dermatology 00:12:00 Module 02: Skin Anatomy Skin Anatomy 00:24:00 Module 03: Skin Nutrients Skin Nutrients 00:26:00 Module 04: Diagnosis of Skin Disease Diagnosis of Skin Disease 00:21:00 Module 05: Skin Infections Skin Infections 00:28:00 Module 06: Atopic Eczema Atopic Eczema 00:18:00 Module 07: Care of Different Skin Types Care of Different Skin Types 00:26:00 Module 08: Different Ethnicities Skin Care Different Ethnicities Skin Care 00:28:00 Module 09: Reducing Ageing Effects Reducing Ageing Effects 00:27:00 Module 10: Acne and Its Remedies Acne and Its Remedies 00:24:00 Module 11: Seasonal Skin Care Seasonal Skin Care 00:24:00 Module 12: Effect of the Sunburn and It's Remedies Effect of the Sunburn and Its Remedies 00:16:00 Assignment Assignment - Dermatology & Skincare 00:00:00

Understanding genetics will provide you with the opportunity to enter a wide range of sectors like researching, genetic counselling, plant breeding and more. You can grasp the essentials of genetics from the Genetics Course and open new doors of possibilities. This course will show you the basics of genetics and help you attain the key skills. The Genetics Course is designed to provide you with a detailed understanding of genetics. The course will introduce you to the core concept of genetics. You will learn the principles of genomics. The easy to digest modules will help enrich your knowledge of genetic counselling. From this highly informative course, you will understand how to apply your genetics knowledge. After completing this Genetics Course, you will receive a valuable certificate. This certificate will prove your competence in this area and help you pursue a promising career in the field of genetics. Enrol now! Learning Objectives Grasp the core concepts of genetics Enrich your knowledge of genomics Learn about different genetic disorders Understand the fundamentals of genetic counselling Familiarise yourself with the process of implementing genetic knowledge Who is this Course for? This Genetics Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of genetics or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Genetics Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Academic researcher Genetic Counsellors Clinical research associate Clinical scientist, genomics Clinical scientist, immunology Pharmacologist Plant breeder/geneticist Research scientist (life sciences) Course Curriculum Module 01: Fundamental Concepts of Genetics Fundamental Concepts of Genetics 00:10:00 Module 02: Genetics and Genomics Genetics and Genomics 00:09:00 Module 03: Genetic Disorders Genetic Disorders 00:16:00 Module 04: Genetic Counselling Genetic Counselling 00:10:00 Module 05: Application of Genetics Knowledge Application of Genetics Knowledge 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview of Control and Administration of Medicines In the ever-evolving landscape of healthcare, the control and administration of medicines stand as pillars of patient safety and well-being. The UK's healthcare sector is witnessing a surge in demand for skilled professionals adept in medicine management. With an ageing population and increasingly complex medical needs, the importance of effective medication control cannot be overstated. Recent statistics reveal that medication errors cost the NHS in England over £98 million annually and cause 712 deaths on average per year. This underscores the critical need for comprehensive training in the administration of medicines. Our course on Control and Administration of Medicines addresses this pressing need, equipping learners with the knowledge to navigate the intricate world of pharmacology and medicine management. From understanding the fundamentals of medicine management to exploring the nuances of palliative care, this course offers a thorough grounding in essential concepts. Delve into the four principles of medicine optimisation, unravel common pharmacological challenges, and gain insights into the legal landscape governing medication control. By mastering these crucial aspects, you'll be poised to make a significant impact in healthcare settings, enhancing patient outcomes and contributing to a safer, more efficient healthcare system. This Control and Administration of Medicines Course will help you to learn: Explain the fundamentals of medicine management and administration. Discuss the importance of effective medicine management. Demonstrate how to prescribe medication appropriately. Identify common medication problems and solutions. Recognises commonly used medicines. Apply principles of palliative care medicine. Apply the four principles of medicine optimisation. Manage medication in aged care facilities. Understand relevant laws and legislation. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Control and Administration of Medicines Online Training Course. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Control and Administration of Medicines Online Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Caregivers: Enhance your knowledge and confidence in medication administration for loved ones. Healthcare Professionals: Refine your skills and stay up-to-date with best practices in medication management. Pharmacy Staff: Deepen your understanding of medicines and their role in patient care. Community Workers: Equip yourself to support individuals in managing their medications effectively. Aspiring Healthcare Professionals: Lay a strong foundation for a rewarding healthcare career. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Control and Administration of Medicines Online Training Course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Control and Administration of Medicines Online Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.  Mental Health Nurse: £22K to £33K/year. Community Nurse: £35K to £45K/year. Pharmacist: £30K to £50K/year. Pharmacy Technician: £18K to £28K/year. Healthcare Assistant: £16K to £28K/year.   Course Curriculum Module 01: Medicine Management Fundamentals Medicine Management Fundamentals 00:37:00 Module 02: Importance of Medicine Management Importance of Medicine Management 00:25:00 Module 03: Prescribing Medication Effectively Prescribing Medication Effectively 00:27:00 Module 04: Common Problems - Pharmacological Management Common Problems - Pharmacological Management 01:05:00 Module 05: Common Medicines to Use Common Medicines to Use 00:18:00 Module 06: Palliative Care Palliative Care 00:24:00 Module 07: The Four Principles of Medicine Optimisation The Four Principles of Medicine Optimisation 00:00:00 Module 08: Managing Medication in Residential Aged Care Facilities Managing Medication in Residential Aged Care Facilities (RACFs) 00:35:00 Module 09: Law and Legislation Law and Legislation 00:25:00 Assignment Assignment - Control and Administration of Medicines Online Training Course 00:00:00

This Level 5 Certificate in Cleaning is Institute of Hospitality endorsed and suitable for anyone looking to become a professional cleaner or establish a cleaning business. It covers theoretical training on cleaning procedures, chemical safety, domestic cleaning, kitchen maintenance, and much more. It also includes essential information on how to market your cleaning services, train staff and deal with clients. Through this course, you will learn how to work safely and correctly with cleaning chemicals, taking you through key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts and employment opportunities, covering key topics such as working hours, business insurance, tax and quality of service. Topics Covered in this Course Cleaning Jobs in the UK Cleaning Techniques Cleaning Equipment Cleaning Windows, Bathroom, External Surfaces, and Office Chemical Hazard in Cleaning Waste Management Cleaning Business in the UK Free Courses Course 01: Housekeeping Course 02: Health and Safety at Workplace Course 03: Personal Hygiene Key Features Institute of Hospitality Endorsed Instant PDF certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field If you're looking to set up a cleaning business from scratch, then this course is packed with tips and strategies for training staff, growing your client list, marketing your business online, and crafting the perfect business plan. Gain essential skills needed to fast-track your career and earn a certificate to stand out to clients and prospective employers. Course Curriculum: Level 5 Certificate in Cleaning Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Housekeeping Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: Management of Housekeeping, Engineering and Security Operations Module 04: Management of Service Quality in the Hospitality Industry Module 05: Customer Satisfaction Module 06: E-Hospitality and Technology Health and Safety at Workplace Module 01: Manual Handling Hazards and Injuries Module 02: Incident Management at Work Module 03: Dealing with Minor Injuries at Workplace Module 04: Electrical Incidents Module 05: Measures of Fire Safety Module 06: Understanding Fires Module 07: Fire Emergency: Evacuation Procedures Module 08: The Fire Plan and Safety Arrangements Module 09: Controlling and Reducing the Risks Module 10: Personal Emergency Evacuation Plans (PEEP) Module: 11: Call for an Emergency Module 12: Health and Safety at Work and the Laws Personal Hygiene Course Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care: Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Career path Carpet Cleaner Domestic Cleaner Office Cleaner Sweeper Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Customer relationship management helps in customer retention. It is essential in every business for increased profits. Set your business for higher productivity and efficiency with the Customer Relationship Management course. Effective CRM implementation can improve customer relationships, attract new prospective customers, and win back former customers. This Customer Relationship Management Course will teach you about CRM fundamentals and equip you with the skills to build strong customer relationships. It will teach you how to create a CRM strategy for your business. You'll pick up valuable information on data analysis in CRM and how to deepen your customer relationships. The training will also enhance your ability to handle customer complaints and familiarise you with the emerging trends of CRM.  Learning Objectives Learn the CRM fundamentals Know about data analysis in CRM Enrich your knowledge of CRM database management Know how to deepen customer relationships Learn to handle customer complaints Who is this Course for? This Customer Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of CRM or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Customer Relationship Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Customer Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00