18656 ESS courses

Learn the relaxing art of cross stitch and create a beautiful card! This beginner-friendly workshop is perfect for adults and children (8+). All materials provided. Discover the benefits of hand sewing while making a unique gift. No experience needed!

Effective communication doesn’t just happen—it’s crafted, refined, and strategically delivered. The Communication Manager Course is tailored for those who want to master the subtle art of message control, tone management, and brand voice alignment. Whether you're speaking to stakeholders, staff, or the entire internet, this course helps you command attention for the right reasons. We cover the essential principles of communication strategy, media handling, internal messaging, and audience engagement—without veering into waffle or word soup. Designed with modern digital workplaces in mind, this course explores how communication impacts leadership, morale, and reputation—without needing a PowerPoint and a coffee-stained conference room. You’ll discover how to tailor messages for different audiences, manage crises without melodrama, and ensure that every press release, social post or speech has a purpose. In short, we teach you how to say the right thing, in the right way, at the right time—without needing to apologise later. Also, upon completing our Communication Manager course, you will get a widely respected accreditation and a deeper knowledge of the topic. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Basic Communication Skills Module 02: Advance Communication (I) Module 03: Advance Communication (II) Module 04: Telephone Etiquette Module 05: Body Language and Effective Communication Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Communication Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Communication Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Welcome to the Residential Smart Meter Installer Course—a smart move for those who want to enter one of the UK’s fastest-growing sectors without needing to master wires in person. This course has been thoughtfully designed for anyone looking to understand how smart meters work, how they're installed, and why they’ve become essential in modern households. With the national push toward greener, more efficient energy, there’s never been a better time to learn the systems behind the screen. Packed with detailed insights and delivered entirely online, this course covers everything from meter functionality and safety protocols to customer interaction and energy efficiency regulations. You’ll gain a strong understanding of how smart meters help households monitor consumption and cut down on bills—without needing to lift a spanner. Whether you're eyeing a new career direction or just curious about the mechanics behind your own utility usage, this course keeps things clear, current, and refreshingly jargon-free. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Smart Meter Module 02: Designing of Smart Metering System Module 03: Install a Smart Meter Module 04: Meter Installation Guidelines Module 05: Smart Meter Cost and Benefit Analysis Module 06: Smart Metering Policy Guidelines Module 07: Smart Meters Act in the UK Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Residential Smart Meter Installer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Residential Smart Meter Installer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Managing operations from a distance demands a sharp blend of leadership, organisation, and technical insight. This course is designed to refine your ability to oversee shift activities effectively, ensuring smooth workflows and clear communication across remote teams. From handling unexpected challenges to coordinating resources and maintaining productivity, you’ll gain a solid grasp of the essentials that keep operations running seamlessly, even when the team isn’t in the same room. Through carefully structured modules, the course navigates the unique dynamics of remote shift management, focusing on strategic decision-making, team motivation, and the art of maintaining operational rhythm without physical proximity. Ideal for professionals looking to enhance their managerial toolkit, this course prepares you to confidently lead remote shifts with a blend of sharp attention to detail and adaptive leadership, all while maintaining a steady flow of operations and clear lines of communication. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Remote Operations Shift Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Remote Operations Shift Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

In today’s fast-paced digital landscape, the role of a Customer Support Engineer is more crucial than ever. This course offers a clear and structured pathway to mastering the essential knowledge needed to tackle technical support challenges with confidence. You’ll explore core concepts in troubleshooting, system diagnostics, and client communication—equipping you to handle customer queries with ease and precision. Whether you’re new to the field or looking to refine your approach, this course delivers insight into the technologies and problem-solving techniques that define modern customer support. Designed for busy professionals, the course content is entirely online and thoughtfully crafted to fit into your schedule. Expect engaging modules that balance technical depth with the finesse required to maintain strong customer relationships. With a touch of dry humour to keep things lively, this course transforms complex topics into manageable, memorable lessons that prepare you to excel in a technical support environment. Say goodbye to confusion and hello to clarity, all while enhancing your professional profile. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Enhance your British Sign Language skills with our interactive BSL Level 2 course. Perfect for advancing from basic BSL, this course covers advanced grammar, vocabulary, and effective signing techniques. Led by a 20-year experienced instructor, you'll gain confidence in everyday conversations and emotional signs, preparing you for fluent communication with the deaf community. Enrol now and elevate your BSL proficiency!

Gain n-depth knowledge about Docker technology and the confidence to help your company or your own project to apply the right Docker deployment workflow. Learn all about Docker, Docker REST API, and Docker continuous integration to build Docker images.

Master Microsoft Word: Your Essential Guide to Document Creation and Editing Unlock the full potential of Microsoft Word with this comprehensive online course designed for all skill levels! Whether you're a beginner looking to learn the basics or an advanced user seeking to refine your expertise, this course has you covered. Dive into the essentials of creating, formatting, and editing professional documents with ease. Explore key features such as templates, collaboration tools, mail merge, and advanced formatting options. By the end of the course, you'll have the confidence and skills to tackle anything from simple letters to complex reports. Ideal for students, professionals, or anyone looking to enhance their productivity, this course is your gateway to mastering one of the most powerful word processing tools available. Join us and transform the way you work with documents!

💻🚀 Ready to code? Learn JavaScript programming with Compete High! From basics to DOM manipulation, this self-paced JavaScript course is perfect for beginners & pros. Earn your certificate and boost your career! 🎓🔥

📊 Want to excel in Financial Analysis? Compete High’s online course covers everything from balance sheets to income statements—perfect for beginners and professionals alike! Learn at your own pace and earn a certificate! 🎓💼