4973 Employees courses

The Level 5 British Cleaning is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. If you want to start a cleaning business from the start, then this Level 5 British Cleaning course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. Learning Outcomes After completing this Level 5 British Cleaning course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mold, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Run the business with quality service. Why Choose Level 5 British Cleaning Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 British Cleaning Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 British Cleaning course. **Others Benefits of Level 5 British Cleaning** Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 5 British Cleaning course ] Detailed course curriculum *** Level 5 British Cleaning *** Module 1: An Overview of the Cleaning Job What is the Job of a Cleaner? Role and Responsibilities of Cleaner Cleaner Skills and Qualifications How to Become a Cleaner Module 2: Different Cleaning Jobs Different Career Opportunities in the Cleaning Sector Cleaning Guidelines for New-build Homes, Pubs, and Offices Window Cleaning Training Tips for Cleaning Carpets and Upholstery Module 3: Understanding the Cleaning Equipment, Products and Clothing Learn about Different Commercial Cleaning Equipment and Products Tips on How to Store Equipment Tips on How to Remove Stains from Clothing and Iron Clothes Module 4: Understanding House Cleaning Cleaning Standards and Domestic Cleaning Techniques Different Dusting, Surface Cleaning, Mirror Cleaning Procedures How to Maintain Hardwood Floors Module 5: Cleaning: Food Kitchen and Commercial Kitchen How to Clean Microwaves How to Clean Ovens How to Clean Refrigerators How to Clean Sinks Module 6: Cleaning: Bathrooms and Toilets Overview of Equipment Required How to Unclog Drains How to Fix Showerheads How to Eliminate Mould How to Wash Shower Curtains Module 7: Cleaning: Office The Fundamental Principles of Office Cleaning Clean Up and Organise Rubbish to Procedures for Cleaning Staff Toilets, Desks, Lifts and Stairways Module 8: Cleaning: External Surfaces and Areas How to Use a Commercial Pressure Washer Identify Potential Safety Hazards During Cleaning Module 9: Cleaning: Handling Non-Routine Waste Explore Waste Management Principles How to Deal with PPE Explore Colour Coding Systems Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners How to Use Chemical Correctly and Safely How to Store Chemical Products, Clean Chemical Storing What to Do at the Scene of a Chemical Accident Module 11: Planning for Starting a Cleaning Business What It Takes to Run a Cleaning Service How to Establish a Cleaning Business from Scratch Module 12: Ensuring Standard Service Different Aspects of Running a Cleaning Business, from Dealing with Staff Issues to Now Show Conduct and Ethics Module 13: Understanding Customer Satisfaction How to Satisfy the Customer in the Cleaning Industry How to Recognise Problems Before They Occur How to Deal with Client Complaints Module 14: Managing Staff Different Strategies for Staff Management How to Motivate and Reward Staff How to Conduct Interviews Module 15: The Ways of Marketing, Advertising and Sales How to Market a Cleaning Service How to Decide Locations and Offices to Target How to Advertise Your Services Online Module 16: Managing Growth Explore Business Growth Strategies and Retain Clients Payroll Management Training Assessment Method After completing each module of the Level 5 British Cleaning Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 British Cleaning course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 British Cleaning course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements There are no specific requirements for Level 5 British Cleaning course because it does not require any advanced knowledge or skills. Career path This Level 5 British Cleaning Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour Certificates Certificate of completion Digital certificate - Included

The British Cleaning Certificate is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. If you want to start a cleaning business from the start, then this British Cleaning Certificate course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. Learning Outcomes After completing this British Cleaning Certificate course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mold, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Why Choose British Cleaning Certificate Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. British Cleaning Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the British Cleaning Certificate course. **Others Benefits of British Cleaning Certificate** PDF Certificate Free Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the British Cleaning Certificate course ] Detailed course curriculum *** British Cleaning Certificate *** Module 1: An Overview of the Cleaning Job What is the Job of a Cleaner? Role and Responsibilities of Cleaner Cleaner Skills and Qualifications How to Become a Cleaner Module 2: Different Cleaning Jobs Different Career Opportunities in the Cleaning Sector Cleaning Guidelines for New-build Homes, Pubs, and Offices Window Cleaning Training Tips for Cleaning Carpets and Upholstery Module 3: Understanding the Cleaning Equipment, Products and Clothing Learn about Different Commercial Cleaning Equipment and Products Tips on How to Store Equipment Tips on How to Remove Stains from Clothing and Iron Clothes Module 4: Understanding House Cleaning Cleaning Standards and Domestic Cleaning Techniques Different Dusting, Surface Cleaning, Mirror Cleaning Procedures How to Maintain Hardwood Floors Module 5: Cleaning: Food Kitchen and Commercial Kitchen How to Clean Microwaves How to Clean Ovens How to Clean Refrigerators How to Clean Sinks Module 6: Cleaning: Bathrooms and Toilets Overview of Equipment Required How to Unclog Drains How to Fix Showerheads How to Eliminate Mould How to Wash Shower Curtains Module 7: Cleaning: Office The Fundamental Principles of Office Cleaning Clean Up and Organise Rubbish to Procedures for Cleaning Staff Toilets, Desks, Lifts and Stairways Module 8: Cleaning: External Surfaces and Areas How to Use a Commercial Pressure Washer Identify Potential Safety Hazards During Cleaning Module 9: Cleaning: Handling Non-Routine Waste Explore Waste Management Principles How to Deal with PPE Explore Colour Coding Systems Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners How to Use Chemical Correctly and Safely How to Store Chemical Products, Clean Chemical Storing What to Do at the Scene of a Chemical Accident Module 11: Planning for Starting a Cleaning Business What It Takes to Run a Cleaning Service How to Establish a Cleaning Business from Scratch Module 12: Ensuring Standard Service Different Aspects of Running a Cleaning Business, from Dealing with Staff Issues to Now Show Conduct and Ethics Module 13: Understanding Customer Satisfaction How to Satisfy the Customer in the Cleaning Industry How to Recognise Problems Before They Occur How to Deal with Client Complaints Module 14: Managing Staff Different Strategies for Staff Management How to Motivate and Reward Staff How to Conduct Interviews Module 15: The Ways of Marketing, Advertising and Sales How to Market a Cleaning Service How to Decide Locations and Offices to Target How to Advertise Your Services Online Module 16: Managing Growth Explore Business Growth Strategies and Retain Clients Payroll Management Training Assessment Method After completing each module of the British Cleaning Certificate Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this British Cleaning Certificate course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This British Cleaning Certificate course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements There are no specific requirements for British Cleaning Certificate course because it does not require any advanced knowledge or skills. Students who intend to enrol in British Cleaning Certificate course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour Certificates Certificate of completion Digital certificate - Included

This course is aimed at people in the workplace that would like to become a Mental Health First Aider in their workplace or for Supervisors or Managers that are interested in starting a Mental Health First Aid programme in their workplace.

Designed for athletes, coaches and anyone involved in sports, this course provides essential skills and knowledge to handle injuries and emergencies. You will know how to assess injuries, administer CPR, and deal with common sports related injuries like sprains, strains and fractures. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know what sports first aid is and why it is vital Understand the role of the sports coach or the first responder to injuries Identify the best practices for injury and illness prevention Discover the most common injuries in terms of sports casualties Learn about some serious injuries and how to treat and prevent them Learn about the injuries that can occur during outdoor activities Know how to administer first aid and lead rescue operations in case of water sports Learn how to perform CPR and how to use AED Learn how to report injuries, including how to comfort and reassure the injured person Know how to evaluate an injury and check for pre-existing health issues Learn how to manage and prevent an injury Sports First Aid Course Overview If you are a sports coach, knowing how to respond to a first-aid situation swiftly and safely is a crucial element of your job. This reaction could make a big difference in how your team recovers in the weeks after the disaster. This Sports First Aid Course Online is tailored to provide you with the necessary first aid skills to deal with a wide range of sudden sports casualties on the field. The principles of first aid, an introduction to first aid supplies, types of sports injuries, injury treatment, and sports injury prevention are all covered in our Sports First Aid course. One of the most important life skills that everyone should have is first aid. Knowing what to do in an emergency first aid situation can make a difference between life and death. Sports injuries can occur at any level of participation, from recreational leagues for children to professional teams. While some have access to athletic trainers or full-time medical personnel, others don't. Therefore, it is extremely important for all sports personnel to be trained in first aid because rapid and effective First Aid can make a major difference in how quickly and effectively an athlete recovers from an injury. Upon successful completion of this Sports First Aid Course Online, you will have the confidence to deal with any sports casualties with utmost care. Who should take this course?  This Sports First Aid Course Online is ideal for: Sports Coach Athlete PE Teacher Referee Personal Trainer Gym staff Parents This training is not limited to a specific profession. It may also be valuable to a broader audience of people involved in sporting activities or who want to learn more about sports first aid in order to help themselves and others. Entry Requirements  There are no academic entry requirements for this Sports First Aid Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method  This Sports First Aid Course Online assesses learners through multiple-choice questions (MCQs). Upon completing the modules, learners must answer MCQs to complete the assessment procedure. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Module 1: What is Sports First Aid Module 1: What is Sports First Aid Module 2: Common Injuries Module 2: Common Injuries Module 3: Severe Injuries Module 3: Severe Injuries Module 4: Injuries During Outdoor Activities Module 4: Injuries During Outdoor Activities Module 5: First Aid for Water Sports Module 5: First Aid for Water Sports Module 6: First Aid Priorities Module 6: First Aid Priorities Module 7: Injury Evaluation Module 7: Injury Evaluation Module 8: Injury Management Module 8: Injury Management Module 9: Sports Injury Prevention Module 9: Sports Injury Prevention Module 10: Conclusion Module 10: Conclusion Assessment Assessment - Sports First Aid Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Have you ever wondered what drives criminal behaviour? What makes someone take the path of crime, and how do they think? This Criminal Psychology Diploma Course takes you through the fascinating world of criminal minds, exploring theories and the psychology behind criminal activities. You will delve into various psychological conditions and examine how they impact decision-making and behaviour. With a focus on mental health, criminology, and behavioural analysis, this course offers a unique perspective on crime that goes beyond the basics. The course also looks at the roles of law enforcement, the judicial system, and psychological experts in understanding crime. From profiling to risk assessments, you will learn how experts identify and manage individuals involved in criminal activity. Whether you’re curious about the minds of criminals or interested in pursuing a career in criminal psychology, this course provides insightful knowledge without requiring physical attendance. This is a valuable resource for those seeking a deeper understanding of criminal behaviour and psychology, all from the comfort of your own space. Key Features of Criminal Psychology Diploma Bundle CPD Accredited Criminal Psychology Diploma Course Instant PDF certificate Fully online, interactive Criminal Psychology Diplomacourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Criminal Psychology Diploma Bundle course to excel! To become successful in your profession, you must have a specific set of Criminal Psychology Diploma skills to succeed in today's competitive world. In this in-depth Criminal Psychology Diplomatraining course, you will develop the most in-demand Criminal Psychology Diploma skills to kickstart your career, as well as upgrade your existing knowledge & skills. Criminal Psychology Diploma Curriculum Course 01: Criminal Psychology and Intelligence Course 02: Criminology & Profiling Diploma Course Course 03: Forensic Psychology Course 04: Crime Analysis Course 05: Criminal Law Course 06: Accident investigation Course 07: Interrogations And Confessions Psychology Course 08: Decision Making and Critical Thinking Course 09: Bodyguard Training Course 10: Cyber Security Awareness Training Accreditation This Criminal Psychology Diploma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Criminal Psychology Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Criminal Psychology Diploma basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Criminal Psychology Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Recruitment Consultant bundle course teaches you everything on the Recruitment Consultant topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Recruitment Consultant bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Recruitment Consultant related sector and your key roles within it. The training materials of this Recruitment Consultant course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of Recruitment Consultant Bundle CPD Accredited Recruitment Consultant Course Instant PDF certificate Fully online, interactive Recruitment Consultantcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Recruitment Consultant Bundle course to excel! To become successful in your profession, you must have a specific set of Recruitment Consultant skills to succeed in today's competitive world. In this in-depth Recruitment Consultanttraining course, you will develop the most in-demand Recruitment Consultant skills to kickstart your career, as well as upgrade your existing knowledge & skills. Recruitment Consultant Curriculum Course 01: Recruitment Consultant Course 02: Recruitment and Termination Course 03: HR Management Course Course 04: Contract Manager Course 05: UK Employment Law Accreditation This Recruitment Consultant bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Recruitment Consultant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Recruitment Consultant basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Recruitment Consultant Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now This online GDPR Certificate is essential for individuals who are responsible for managing and controlling contact with personal data in the workplace. Our best-selling Data Protection Course is designed to help you to be submissive with legislation. This GDPR Certificate will provide a clear understanding of the Data Protection Act (DPA) as well as its connections within the workplace in the most effective way possible, especially within your business. By learning the basic training of GDPR, you will be able to meet the strong modern requirement for information within the business community and this training is, therefore, a must for employees that interact with clients and customers. Moreover, understand the data security policy which plays a significant role when threats are arising at a high rate. Along with this GDPR Certificate Level 5, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this bundle? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Gain in-demand data protection skills with the GDPR Data Protection Level 5 course. The General Data Protection Regulation (GDPR), intending to improve data protection for people across the EU, was implemented on 25 May 2018. This GDPR Data Protection Level 5 course will give you a good understanding of the GDPR and how it affects you. It will teach you privacy-protecting methods, data subject rights, obligations of data controllers and processors, and other fundamental skills. Gain in-demand Data Protection Officer skills by enrolling in the GDPR Data Protection Level 5 course today. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum ***GDPR Data Protection Level 5*** Module 01: Basics Of GDPR Module 02: Principles of GDPR Module 03: Legal Foundation for Processing Module 04: Rights of Individuals Module 05: Accountability and Governance Module 06: Data Protection Officer Module 07: Security Of Data Module 08: Personal Data Breaches Module 09: International Data Transfers After the Brexit Module 10: Exemptions - Part One Module 11: Exemptions - Part Two Module 12: National Security and Defence Module 13: Understanding Data Protection Act 2018 How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this GDPR Data Protection Level 5. It is available to all students, of all academic backgrounds. Requirements Our GDPR Data Protection Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Boost Your Career By Enrolling In This CDM Awareness Bundle To Overcome Your Challenges! Recent studies have shown that the construction industry accounts for a significant proportion of work-related fatalities, with 39% of all work-related fatalities occurring in this sector. It is therefore imperative that the construction industry ensures that all employees are aware of the risks and hazards associated with their work. This is where our CDM Awareness course comes in. This comprehensive course covers all aspects of construction, from minimum requirements of building design and construction to site management safety training. It also includes modules on construction cost estimation, construction management principles and practices, and workplace health and safety. Our courses are designed to provide individuals with a broad understanding of the industry, giving them the knowledge and skills needed to work safely and efficiently. At the end of this course, individuals will have a strong understanding of the construction industry and its associated risks and hazards. They will be able to identify potential hazards, assess risks and implement control measures to mitigate these risks. By enrolling in our CDM Awareness course, individuals can be assured that they will receive the knowledge and skills needed to work safely and efficiently in the construction industry. This CDM Awareness bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this CDM Awareness package, you will not be charged any extra fees. This CDM Awareness Bundle Package includes: Course 01: Certificate in CDM Awareness at QLS Level 3 10 Additional CPD QS Accredited Premium Courses - Course 01: Professional Interior Design & Construction Course 02: Minimum Requirements of Building Design and Construction Course 03: Construction Management Principles and Practices Course 04: Site Management Safety Training Course 05: Construction Site supervisor Course 06: Construction Cost Estimation Course 07: Construction Estimation using RSMeans Course Course 08: Introduction to Xactimate: Construction Cost Estimation Course 09: Construction Safety Course 10: Workplace Health and Safety Success becomes a lot simpler with this CDM Awareness bundle package, which allows you to monetise your skills. This CDM Awareness bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. Learning Outcome Upon completion of the course, you will be able to: Understand the principles and practices of CDM regulations and their application in the construction industry. Demonstrate knowledge of professional interior design and construction techniques. Identify and apply the minimum requirements for building design and construction. Understand the principles of construction management and their practical application in construction projects. Implement site management safety procedures and practices. Manage construction sites effectively as a supervisor. Estimate construction costs accurately using various techniques and tools. Ensure construction safety and implement health and safety practices in the workplace. The course materials for CDM Awareness are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This CDM Awareness Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD QS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. This course curriculum covers a broad range of topics related to the construction industry, from CDM awareness and professional interior design to construction cost estimation and workplace health and safety. You will learn about the principles and practices of CDM regulations and their application in the construction industry. You will also gain knowledge of minimum building design and construction requirements and learn about the principles of construction management and site management safety procedures. The course will equip you with the skills needed to manage construction sites effectively, estimate construction costs accurately, and implement health and safety practices in the workplace. *** Course Curriculum: *** Module 01: Introduction to Construction, Design and Management (CDM) Regulations Module 02: Regulations and Legislation Module 03: Key Roles and Responsibilities of Duty Holders Module 04: Construction Phase Plan (CPP) Module 05: Health and Safety File, and CDM Tools Module 06: Safety Requirements and Procedures Module 07: Case Study You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in CDM Awareness at QLS Level 3 exams. Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in CDM Awareness at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD QS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPD QS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This self-paced and comprehensive yet interactive course is designed for: Individuals interested in pursuing a career in construction management, surveying, or bricklaying. Construction industry workers looking to improve their technical skills and knowledge. Business owners and managers seeking to comply with health and safety regulations and CIS scheme. Anyone interested in working in the construction industry or developing their career in this field. Individuals looking to enhance their CV or progress to higher education in construction-related fields. Requirements No prior background or expertise is required. Career path Here are some potential jobs and career paths that you can opt for in the UK: Construction Manager (£41,000) Quantity Surveyor (£38,000) Architect (£35,000) Building Surveyor (£32,000) Land Surveyor (£28,000) Note: These salary figures may vary depending on factors such as location, experience, and job role.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This is the Best Child Psychology Courses Online which delves into the methodologies, theories, and concepts utilised by psychologists to gain a true understanding of a child's personality and behaviour. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Define child psychology and understand the role of child psychologist Understand various child development theories Recognise the stages of development and the complexities of growth Understand several development stages in children Develop key skills to counsel young children Understand how different environments can affect the behaviour growth in children Know how child psychologists work in a variety of contexts Recognise the importance of parenting in a child's growth. Learn how a family's relationship breakdown affects a child's mental, social, and cognitive development Know how positive role models can affect the behaviour patterns in children Understand the impact of the schooling environment on the development of children. Understand how to diagnose unusual behaviour in children Know how to use the therapeutic process and emotional intimacy Understand the importance of body language and form of communication Recognise the importance and theories of cognitive development Know how a child develops from birth to teenage years Why Child Psychology Course Advanced Training right for you? Child psychology is a fascinating subject with a lot of possible employment opportunities. If you want to work with children in any capacity, such as a teacher, a career, a teaching assistant, social care worker, or simply aim to build a remarkable career as a child psychologist, this course is ideal for you. This course will help you understand the theoretical approach to child psychology, the developmental theories as well as how different factors such as environmental, socio-cultural factors, family and schooling factors impact the development process in children. You'll also learn how to use counselling strategies and techniques to promote positive and healthy language, personality, moral, emotional, and social development in children. This course breaks down the relationship between children, parents and teachers and explains the complexities of growth. Finally, you will learn about the role and duties of a child psychologist, as well as how to start your own practice. Upon successful completion of this course, you will gain a complete understanding of modern child psychology and develop the skills and practises necessary to begin working as a professional child psychologist. Child Psychology Course Advanced Training Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction About Your Tutor About the Course Child Psychology What is 'Child Psychology'. The Role of Child Psychologist Where Do Child Psychologists Work Child Psychology - Theoretical Approach Why Do We Need to Learn Theories. Developmental Theories: What We Are Born With Developmental Theories: How Environment Impacts Us Environmental & Socio-Cultural Factors in Development 'Attachment' Factor in Newborns Socio-Cultural Factors in Child's Development Family & Schooling Factors in Development The Role of Parenting in Child's Development Relationship Breakdown in the Family Schooling Environment Counselling Young Children Cognitive and Emotional Development Language & Cognitive Development Emotions & Feelings Socialising With Others Thank You and Good Bye! Child Counselling Introduction To Child Counselling About the Course & the Instructor Definition of Counselling The Counselling Relationship Psychology of Growth and Development The Development Cycle Parent, Child, Teacher Relationships The Complexities of Growth Introduction - Psychological Development Therapeutic Language Conflict and Stress Behavioural Therapies Working with Children The Use of Language Memory Psychological Issues Grief and Bereavement Exploring Grief and Letting Go Dysfunctional Families What is Co-Dependency Child Bullying and Child Abuse Psychological Study of Education Transformations Using Newly Found Skills Recovery - The Therapeutic Process Moving on - Emotional Intimacy Working as a Counsellor Setting Up a Practice Child Behaviour and Development Babies from Birth to One Year About the Course and your Tutor The Importance of Bonding The Social and Emotional Development: From Birth to 1 Yr The Innate Reflexes of Newborn Babies The Benefits of Testing at 'Milestones' Stages and Sequences of Social and Emotional Development The Ages and Stages That Children Go Through The Main theories in Developmental Psychology The Importance of Positive Role Models The Barriers to Achieving the 'Milestones' The Importance of Unconditional Love Language and Linguistic Skills Development Forms of Communication What is 'Pre-linguistic' form of Communication The Active and the Passive Communication The Importance of Opportunities in Development of the Skills The Importance of Body Language Cognitive Development The Importance of Cognitive Development The Main Psychological Theories in Cognitive Development The Appropriate Opportunities for Cognitive Development The Unconscious Mind: Id, Ego and Superego. Psychoanalytical Theory Thank You and Good Bye! Who should take this course? This child psychology course is primarily aimed at: Parents Teachers Child Psychologist Aspiring Child Psychologist Students of Psychology This course, on the other hand, is not limited to a single career or field of endeavour. It may also benefit a broader group of people who want to better understand children's behaviour patterns and influence positive changes in their thinking patterns. Entry Requirements There are no academic entry requirements for this Child Psychology Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Child Psychology Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Check our Child & Adolescent Counselling Online Training Course and learn how to support and guide young people facing emotional and behavioural challenges. Start your journey towards a rewarding career in counselling today by enrolling in one of our online courses. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org