6148 Employee courses

Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

I Stress, Eustress, We All Stress Stress is a natural response, and not all stress is bad—eustress can motivate and enhance performance, while distress can overwhelm.  We believe everyone can control stress through recognition, self-care and conversation. Let’s turn stress into a catalyst for growth, not burnout. Ready to rethink how you handle stress? Workshop outline:  Stress and mental health  Eustress and distress  Discuss approaches to coping with stress  Explore what might be helpful to promote self-care  Practice conversation starters  Self-care and wellbeing resources Our 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact

HACCP: Level 2 HACCP Training Course for Catering Online The European Regulation (EC) No 852/2004 on Food Hygiene is a legal requirement for catering, manufacturing, and retail businesses. In addition, the Hazard Analysis and Critical Control Point (HACCP) system is a food safety management system required by all businesses that serve food and beverages, including hotels, restaurants, and hospitals. This Level 2 HACCP Training Course for Catering & Retail is designed to introduce you to food hygiene legislation as well as the seven HACCP principles. You will also learn how to implement a HACCP system in the workplace, putting key safety control measures into action. Learning Outcomes After completing this Level 2 HACCP: HACCP Training Course for Catering & Retail course, you will be able to: Describe the fundamentals of HACCP. Explain Microbial Hazards. Gain a solid understanding of Food Safety hazards. Describe Prerequisite Programmes. Create a HACCP system. Describe hazard analysis and control measures. By the end of this Level 2 HACCP: HACCP Training Course for Catering & Retail, you will have a solid understanding of food safety management fundamentals, including preventing and identifying food safety hazards, maintaining an excellent standard of service. Also, a healthy working environment for all. Main Course: Level 2 HACCP Training for Catering and Retail Courses you will get with Level 2 HACCP: HACCP Training Course for Catering & Retail course Bundle Course 01: Level 2 Food Safety and Hygiene for Catering Course 02: Level 2 Food Hygiene and Safety Course 03: Level 3 Supervising Food Safety in Catering [ Note: Free PDF certificate as soon as completing the HACCP: HACCP course] HACCP: Level 2 HACCP Training Course for Catering Online Course Curriculum of Level 2 HACCP Training Course for Catering Module 01: Introduction to HACCP Module 02: Microbial Hazards Module 03: Food Safety Hazards Module 04: Prerequisite Programmes Module 05: Creating a HACCP System Module 06: The 7 Principles: Hazard Analysis and Control Measures Module 07: The 7 Principles: Monitoring and Verification Assessment Method of HACCP: HACCP After completing Working in HACCP: HACCP Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of HACCP: HACCP After completing the Working in HACCP: HACCP course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? HACCP: Level 2 HACCP Training Course for Catering Online This HACCP: HACCP course is ideal for those directly responsible for handling and storing food for human consumption. This would include those who work in the following fields: Restaurant and cafes Catering and hospitality School and work kitchens Food stalls Butchers and supermarkets Special Note: Our HACCP: HACCP course is not a regulated course. If you prefer to get qualified, you can look at the following options: Level 2 Award in HACCP for Catering (RQF) Level 2 Award in HACCP for Food Manufacturing (RQF) Level 3 Award in HACCP for Catering (RQF) Level 3 Award in HACCP for Food Manufacturing (RQF) Level 4 Award in HACCP for Management (CODEX Principles) (RQF) Level 4 Award in HACCP Management for Food Manufacturing (RQF) Requirements HACCP: Level 2 HACCP Training Course for Catering Online To enrol in this HACCP: HACCP Course for Catering Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HACCP: HACCP Course for Catering Course. Be energetic and self-motivated to complete our HACCP: HACCP Course for Catering Course. Basic computer Skill is required to complete our HACCP: HACCP Course for Catering Course. If you want to enrol in our HACCP: HACCP Course for Catering Course, you must be at least 15 years old. Career path HACCP: HACCP Online A formal HACCP qualification ensures that you, as an employee, have up to date knowledge of food management systems and can demonstrate an excellent understanding of food hygiene and safety regulations in the workplace. This course can be applied to the following: Food and restaurant business Catering and hospitality School/work kitchens Fast food industry Bars and pubs Hotels

HACCP: Level 2 HACCP Training For Catering & Retail Course Online The European Regulation (EC) No 852/2004 on Food Hygiene is a legal requirement for catering, manufacturing, and retail businesses. In addition, the HACCP: Level 2 HACCP Training For Catering & Retail Course system is a food safety management system required by all businesses that serve food and beverages, including hotels, restaurants, and hospitals. This HACCP: Level 2 HACCP Training For Catering & Retail Course is designed to introduce you to food hygiene legislation as well as the seven HACCP: HACCP principles. You will also learn how to implement a HACCP: HACCP system in the workplace, putting key safety control measures into action. By the end of this HACCP: Level 2 HACCP Training For Catering & Retail Course, you will have a solid understanding of food safety management fundamentals, including preventing and identifying food safety hazards, maintaining an excellent standard of service. Also, a healthy working environment for all. Main Course: Level 2 HACCP Training for Catering and Retail Free Courses included with HACCP: Level 2 HACCP Training For Catering & Retail Course: Along with Level 2 HACCP Training for Catering and Retail Course you will get free Level 2 Food Safety and Hygiene for Catering Along with Level 2 HACCP Training for Catering and Retail Course you will get free Level 2 Food Hygiene and Safety Special Offers of this HACCP: Level 2 HACCP Training For Catering & Retail Course: This HACCP: Level 2 HACCP Training For Catering & Retail Course includes a FREE PDF Certificate. Lifetime access to this HACCP: Level 2 HACCP Training For Catering & Retail Course Instant access to this HACCP: Level 2 HACCP Training For Catering & Retail Course 24/7 Support Available to this HACCP: Level 2 HACCP Training For Catering & Retail Course HACCP: Level 2 HACCP Training For Catering & Retail Course Online You can demonstrate your comprehension of this HACCP: Level 2 HACCP Training For Catering & Retail Course topic at all levels, from fundamental to in-depth, with the aid of the comprehensive HACCP: Level 2 HACCP Training For Catering & Retail Course For Catering & Retail online course. Also, if you sign up for this HACCP: Level 2 HACCP Training For Catering & Retail Course only once, you'll have lifetime access to all of the most informative courses. Also, you will discover the HACCP: Level 2 HACCP Training For Catering & Retail Course For Catering & Retail course's fundamentals and key topics as you move through the modules of this HACCP: Level 2 HACCP Training For Catering & Retail Course. Who is this course for? HACCP: Level 2 HACCP Training For Catering & Retail Course Online This HACCP: Level 2 HACCP Training For Catering & Retail Course is ideal for those directly responsible for handling and storing food for human consumption. This would include those who work in the following fields: Restaurant and cafes Catering and hospitality School and work kitchens Food stalls Butchers and supermarkets Special Note: Our HACCP: Level 2 HACCP Training For Catering & Retail Course is not a regulated course. If you prefer to get qualified, you can look at the following options: Level 2 Award in HACCP: HACCP for Catering (RQF) Level 2 Award in HACCP: HACCP for Food Manufacturing (RQF) Level 3 Award in HACCP: HACCP for Catering (RQF) Level 3 Award in HACCP: HACCP for Food Manufacturing (RQF) Level 4 Award in HACCP: HACCP for Management (CODEX Principles) (RQF) Level 4 Award in HACCP: HACCP Management for Food Manufacturing (RQF) Requirements HACCP: Level 2 HACCP Training For Catering & Retail Course Online To enrol in this HACCP: Level 2 HACCP Training For Catering & Retail Course for Catering Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HACCP: HACCP Course for Catering Course. Be energetic and self-motivated to complete our HACCP: HACCP Course for Catering Course. Basic computer Skill is required to complete our HACCP: HACCP Course for Catering Course. If you want to enrol in our HACCP: HACCP Course for Catering Course, you must be at least 15 years old. Career path HACCP: Level 2 HACCP Training For Catering & Retail Course Online A formal HACCP: Level 2 HACCP Training For Catering & Retail Course qualification ensures that you, as an employee, have up to date knowledge of food management systems and can demonstrate an excellent understanding of food hygiene and safety regulations in the workplace.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Leaders and managers are powerful people who are able to exercise considerable influence over the way in which an organisation operates and its employees. Ethical leadership involves the way that managers and leaders carry out their decision-making in terms of moral issues and choices. It is concerned with right versus wrong, good versus bad and the many shades of grey in between. Moral implications spring from virtually every decision, both on and off the job, requiring the ethical leader to have more imagination and the courage to do the right thing, from an ethical standpoint. This course examines the role of the ethical leader and the influence that he or she can exert in terms of corporate social responsibility (CSR) and improving an organisation’s ethical climate.

***24 Hour Limited Time Flash Sale*** Workplace Health & Safety & Employment law Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you looking forward to enhancing your company culture by ensuring employees' health and safety? Or delving into the world of compliance? Look no further. Unveiling the comprehensive bundle - 'Workplace Health & Safety & Employment Law', specifically curated to augment your understanding of critical workplace safety standards and the complex fabric of UK employment law. Enrich your skills with two distinct Quality Licence Scheme (QLS) endorsed courses that delve into Health and Safety at Workplace and First Aid at Work. Upon successful completion, these courses present you with tangible certificates, serving as valuable additions to your professional portfolio. The learning journey doesn't end here, for this bundle also encapsulates five distinct courses, each accredited by CPD QS, focusing on workplace safety in various contexts such as confined spaces, lone worker safety, ladder safety, site management safety, and warehouse safety. Key Features of the Workplace Health & Safety & Employment law Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Workplace Health & Safety & Employment law bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Health and Safety at Workplace QLS Course 02: First Aid at Work QLS Course 03: UK Employment Law Fundamentals 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Working in Confined Spaces Course 02: Lone Worker Safety Course 03: Ladder Safety Course 04: Site Management Safety Training Scheme (SMSTS) Course 05: Warehouse Safety In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Workplace Health & Safety & Employment law courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Comprehensive understanding of safety protocols in diverse workplace settings. Proficiency in UK Employment Law Fundamentals. Mastery of First Aid procedures at the workplace. In-depth knowledge of safety measures for working in confined spaces. Ability to ensure safety for lone workers. Competence in using ladders safely in a work environment. Proficiency in site management safety and warehouse safety procedures. The 'Workplace Health & Safety & Employment Law bundle encapsulates a holistic approach to critical safety measures and the nuances of employment law. With QLS-endorsed courses and CPD QS-accredited modules, it offers an exhaustive perspective on vital workplace subjects. The dynamic blend of courses facilitates the exploration of distinct safety aspects in multiple environments and imparts a thorough understanding of UK employment law. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their understanding of UK employment law. Individuals wanting to master safety protocols across various work environments. Managers responsible for enforcing workplace health and safety measures. Employees aspiring to increase their awareness and mitigate risks at the workplace. Career path Health and Safety Advisor: £40,000 First Aid Officer: £30,000 Employment Law Specialist: £45,000 Site Manager: £50,000 Warehouse Safety Officer: £35,000 Lone Worker Safety Specialist: £38,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Our Online A-Level Business Studies Course aims to develop your understanding of organisations and their markets through looking at management and the process of decision making. You will study business behaviour looking at different stakeholder's perspectives and you will learn about several issues associated with business. You will also learn about the current structure of business and business practice, as reflected in events and issues affecting organisations in different sectors and environments, and recognise that they face varying degrees of competition. The same A-Level qualification you'd get in school or college Unlimited 1:1 support from your Business Studies tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don?t need any previous qualifications to study this A-Level course. This course will teach you the Edexcel A-Level Business syllabus (9BS0). You?ll study 4 units: Marketing and People Managing Business Activities Business Decision and Strategy Global Business For a full breakdown of course content, download the A-Level Business Studies Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 24 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel A-Level Business exam is available in May/June each year. It is assessed over 3 exam papers: Paper 1 9BS0 01 - 2 hour exam Paper 2 9BS0 02 - 2 hour exam Paper 3 9BS0 03 - 2 hour exam We generally ask that you book written exams at least 6 months in advance, however subjects that includes NEA (A-Level Eng Lit & A-Level History), Practicals (A-Level Sciences), or Fieldwork (A-Level Geography) you are recommended to note the following deadlines for booking and give us at least 8 months booking notice. Booking deadlines are 5-8 months prior to the exam date. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. A-Level exams are available in May/June of each year.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK?s only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That?s why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. On our Online A-Level Business Studies Course you will develop a wide-range of skills that will be required in a variety of degrees and professions. You will also acquire skills that will set you apart from other candidates in your chosen field of study or career-path. For example, you will develop a critical understanding of organisations, the markets they serve and the process of adding value, including the internal workings and management of organisations. Through the study of global industries and companies, you will also learn about ethics and social responsibility. Furthermore, as we approach business behaviour from the perspectives of a range of stakeholders including customers, managers, creditors, owners/shareholders and employees, you will discover the importance of skills such as open-mindedness, collaboration, leadership and responsibility. You also will develop your decision-making and problem solving skills in the light of evaluation and, where appropriate, the quantification and management of information. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in the business world. Therefore, the CloudLearn A-level Business Studies Course focuses on improving your skill-set so that you are equipped to prosper in any learning environment or career-path.

Check out this Emergency First Aid at Work from Knight Training. Ensure the safety of your employees and take on the Emergency First Aid at Work Course that Knight Training offer at: https://knight.training/products/emergency-first-aid-at-work