4708 Employee courses in Cardiff delivered On Demand

The Supply Chain Administrator Course offers a thorough introduction to the essentials of managing modern supply chains with confidence and clarity. This course breaks down the complex world of supply chain management into manageable and well-defined segments, covering everything from logistics and customer response systems to global operations and inventory strategies. Designed to provide a clear understanding of how each component interlinks, it ensures learners grasp the fundamental principles that drive efficient supply chains in today’s competitive environment. With modules addressing warehouse management, network evaluation, and aligning supply chain processes to business goals, this course is ideal for those aiming to build a solid foundation in supply chain administration. It highlights the latest concepts in planning and new business models, enabling learners to stay updated with evolving trends. Whether you’re seeking to refine your knowledge or broaden your career prospects, this course presents a well-rounded approach to mastering supply chain fundamentals without the need for physical attendance, perfectly suited for remote learning environments. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Supply Chain Administrator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Technical Specialist Course is designed for individuals looking to refine their communication and administrative abilities within a structured office environment. This course focuses on the essential elements of professional telephone handling, interoffice communication, record management, and key business support functions. Through modules covering everything from inbound and outbound calls to business writing, invoicing, and scheduling, learners are guided through the finer points of being an effective technical support professional in modern organisational settings. Each module offers insights into specific areas such as customer relationship management, communication etiquette, and maintaining filing systems. Whether you're aiming to build stronger rapport over the phone or enhance your invoicing and petty cash handling, this course brings clarity and precision to tasks often overlooked in busy office roles. The emphasis throughout is on communication, organisation, and professionalism — tailored for those who operate behind the scenes but keep operations moving smoothly. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Specialist training.

The Sales Support Strategies Course is designed to sharpen your ability to connect with prospects, maintain engagement, and close more deals with confidence. From preparing for calls and crafting persuasive openings to handling objections and sealing agreements, this course covers every stage of the sales conversation. Each module is structured to help you understand client needs, build rapport, and deliver your message in a way that inspires action. You’ll also learn effective methods for setting achievable goals, managing your data efficiently, and using a prospect board to keep opportunities on track. Whether you’re refining your pitch, improving your follow-up strategy, or looking to boost overall conversion rates, this programme offers the tools to make every interaction count. By the end of the course, you’ll have a well-defined approach for moving from initial contact to a successful close, while maintaining strong relationships that encourage repeat business. It’s not just about making the sale—it’s about creating a sales process that works for you and keeps results consistently moving in the right direction. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module One: Understanding the Talk Module Two: Getting Prepared to Make the Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing the Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using a Prospect Board Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Support Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Support Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Mental health has become an essential area of focus across every workplace, school, and social setting. The Wellbeing Officer's Guide Course is designed to provide a structured understanding of mental health challenges, conditions, and approaches. From childhood psychiatric disorders to stress, anxiety, mood disturbances, and more complex issues such as schizophrenia and personality disorders, this course offers a detailed exploration of mental health topics, framed within current social attitudes and workplace contexts. It also addresses legislation, therapeutic interventions, and how to respond to individuals in crisis, making it especially relevant for those supporting others in both professional and community roles. This course is ideal for anyone aiming to improve their knowledge of mental health without diving into medical territory. Whether you're supporting staff, students, colleagues, or members of the public, you'll gain insights into how mental health is viewed, managed, and supported across society. It offers a rounded view of mental wellbeing and equips learners with the awareness needed to approach sensitive issues with care and confidence. With structured modules and a focus on relevant topics, this guide is both informative and adaptable to a variety of support settings. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric Module 03: Stress and Anxiety Disorders Module 04 : Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating & Sleeping Disorders Module 08: Self Harm and Suicide Module 09: Medication and Therapy in the treatment of Mental Illness Module 10: Social Attitudes to Mental Illness Module 11:Mental Health Legislation and Services Module 12 : Mental Health in the Workplace Module 13: Approach and React to People in Mental Health Crisis Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Wellbeing Officer's Guide training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Wellbeing Officer's Guide training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Sports Supervision Strategies Course offers a thorough exploration of the essential principles behind effective sports coaching and management. Designed for those keen to deepen their understanding of coaching theory and athlete support, this course covers key areas such as psychological motivation, behavioural techniques, and physical fitness planning. It also addresses important topics like nutrition, injury prevention, and the unique dynamics involved in coaching children and women. Whether you aim to refine your approach to popular sports or develop strong management skills, this course provides a well-rounded foundation for supervising sporting activities successfully. Throughout the course, you'll gain insight into ethical coaching practices and the critical relationship between athletes, parents, and coaches. Emphasis is placed on fostering positive motivation and behavioural development to help athletes reach their potential in a respectful and safe environment. By blending theoretical knowledge with practical coaching strategies, this course supports anyone interested in sports supervision without the need for physical attendance, making it accessible and flexible for busy schedules. Perfect for aspiring coaches, sports coordinators, or anyone involved in athletic development, this course is an excellent resource for advancing your coaching capabilities with confidence and clarity. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 1. Introduction to Sports Coaching Module 2. Psychological, Motivational, and Behavioural Training for Sports Module 3. Techniques for Sports Coaching Module 4. Physical Fitness and Training Module 5. Management Skills for a Sports Coach Module 6. Coaching for Popular Sports Module 7. Nutrition Concerns for Athletes Module 8. Sports Injury Prevention and Rehabilitation Module 9. Children and Parent in Sports Module 10. Women Coaches Module 11. Coaching and Ethical Practice Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sports Supervision Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sports Supervision Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Business Travel Officer Course offers a detailed exploration of the travel and tourism sector, designed for those aiming to excel in this dynamic industry. This course covers essential topics such as tourism products, tour operating, marketing strategies, and transport management procedures. It also addresses emerging trends like tourism in a post-COVID world, sustainable tourism, and the impact of Brexit, giving learners a broad understanding of contemporary challenges and opportunities within travel management. With a strong focus on communication, customer service, and crisis management, the course equips students to navigate the complexities of visitor experience and industry demands. Additional modules explore human resource management and public awareness campaigns, ensuring a well-rounded grasp of the field. Delivered fully online, this course is ideal for anyone wishing to develop a career in travel administration without the need for physical attendance. Whether you are new to the sector or looking to enhance your knowledge, this programme provides the insights necessary to manage business travel efficiently and with confidence. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Travel Officer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Travel Officer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

This Health Services Coordinator Course offers a focused and detailed exploration of essential knowledge required for those looking to understand the vital workings within health and social care sectors. Covering everything from effective communication to safeguarding vulnerable individuals, the curriculum provides a clear pathway to grasping key responsibilities and ethical considerations relevant to health services coordination. Each module is designed to build a strong foundation in both the legal frameworks and professional standards that underpin quality care. Learners will gain insights into promoting equality, diversity and rights within healthcare settings, alongside mastering principles related to health and safety and risk management. The course ensures a deep understanding of roles and responsibilities while emphasising the importance of upholding dignity and respect for service users. Delivered entirely online, this course is suitable for those seeking to broaden their knowledge without the need for physical attendance, offering flexibility with a structure that supports clear and effective learning at every stage. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health Services Coordinator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Mastering telesales is a vital skill for any sales professional aiming to excel in the competitive world of remote selling. This course offers a detailed exploration of telesales techniques designed to enhance communication and boost sales performance over the phone. From understanding the nuances of telemarketing to mastering the art of persuasive dialogue, participants will discover how to structure calls effectively and handle challenges with confidence. Every module focuses on refining the skills necessary to convert prospects into loyal customers, ensuring each interaction is purposeful and results-driven. With a clear emphasis on strategic communication, this course walks you through the entire telesales journey — from preparing and opening calls to overcoming objections and successfully closing sales. Additional guidance on expanding sales opportunities will also help increase earnings and build lasting client relationships. Designed for those seeking to sharpen their telephone sales abilities without the need for physical attendance, this programme provides practical insights into managing telesales teams and individual performance, ensuring your approach is both professional and impactful. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Elevate Sales on Telephone Module 04: Prospective Telephone-Sales Expert Module 05: The Right Words and Phrases to Use on a Sales Call Module 06: Preparing The Call Module 07: Opening The Call Module 08: Structuring The Call Module 09: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Telesales Management Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Telesales Management Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Day Care Best Practices Course offers a thorough introduction to the vital role of nursery nurses in supporting young children's growth and development. Through twelve focused modules, learners explore key topics such as attachment and relationship building, observation techniques, and factors influencing development. This course also covers essential areas like safeguarding, health and safety, nutrition, and play-based learning, providing a solid foundation for those working in early years settings. Designed to enhance understanding of working with children, including those with special needs, the course emphasises collaboration with parents and carers to ensure a well-rounded approach to childcare. Whether you are new to the field or seeking to deepen your knowledge, this course provides valuable insights that reflect current best practices in day care environments. Ideal for those aiming to build confidence and knowledge in early years education, it delivers content that is both accessible and relevant to today’s childcare demands. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Nursery Nurse Module 02: Understanding the Growth and Development of Children Module 03: Attachment and Relationship Building in Childhood Module 04: Factors that Influence Development Module 05: Observation and Assessment of Children in the Early Years Setting Module 06: Curriculum and Developing Early Learning Module 07: Safeguarding, Protection and Welfare of Young Children Module 08: Health and Safety of Children in the Early Years Module 09: Nutrition and Healthy Food for Children Module 10: Play and Learning in Children's Education Module 11: Working with Children Having Special Needs Module 12: Working in Partnership with Parents and Carers Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Day Care Best Practices training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Day Care Best Practices training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Telesales Executive Strategies Course is expertly designed to elevate your telephone selling skills and maximise your sales performance. This course guides you through every stage of a successful telesales call, from preparing and opening the call to handling objections and closing the sale. Each module builds your confidence in using the right words and phrases, mastering verbal communication, and expanding your sales potential. Whether you are new to telesales or looking to sharpen your expertise, this course provides the essential strategies to excel in a competitive market. Through a clear, structured approach, you will gain valuable insights into telemarketing techniques and develop a persuasive sales style that engages prospects effectively. You will learn how to manage objections smoothly and maintain composure when facing rejection, turning challenges into opportunities to increase earnings. Delivered entirely online, this course offers a flexible learning experience tailored to busy professionals aiming to enhance their telephone sales career without the need for physical attendance. Perfect for those who want to boost productivity and sales success with well-honed telesales methods. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Elevate Sales on Telephone Module 04: Prospective Telephone-Sales Expert Module 05: The Right Words and Phrases to Use on a Sales Call Module 06: Preparing The Call Module 07: Opening The Call Module 08: Structuring The Call Module 09: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Telesales Executive Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Telesales Executive Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included