971 Emotional Intelligence (EQ) courses in Esher delivered Online

This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.

This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching. The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.

Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life. Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. Join me for 21 days of exploration through audio lessons, videos, interactive quizzes and practical activities that help you gain insights into emotional intelligence that will build and grow your emotional intelligence.

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you work with them to understand and work with differences that lead to conflict. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

A personalised resilience profile and 60 minute coaching and exploration session for those who want to develop their capacity to adapt positively in an ever changing world.

Women in Banking Leadership Workshop Workshop Overview: Unleash your potential - The Banking and Financial Services industry is a constantly changing sphere that calls for emerging leaders to adapt and grow in order to thrive and succeed. Often those wanting to take the next step in the field find it hard to see their full value and potential, slowing their progress in a world full of opportunities. Emerging leaders will need to understand their professional values and know how to cultivate a growth mindset to stand out and fulfil their career desires.  This interactive virtual workshop will provide emerging leaders within the field the skills to understand the strengths that they are able to bring to the corporate table to confidently unleash their potential. It will particularly benefit those who aspire to move beyond early management to broader leadership roles. Kat will guide attendees to unlock their potential through releasing self-doubt, connecting to their unique contribution and forming a confident, strategic leader that will drive an organisation to success. Our Aims for the Workshop: Navigate key challenges and change in fast-paced work-places Understand the value of embracing complexity, uncertainty and diversity Negotiate diversity and inclusion biases, enablers and blocker Topic 1 Define your leadership style What are the capabilities, attributes and skills of an influential leader? What is your unique contribution? Is this congruent with your personal brand? Align your leadership strengths and values with the expectations and culture of your organisation. Topic 2 Leading with Emotional Intelligence (EQ) Understand your EQ and its impact on the way you are perceived as a leader Leverage your EQ in the workplace both in person and online Embrace qualities of empathy and authenticity to become a better leader Topic 3 Interactive Panel Q&A Discussion: Open Q&A with Senior Female leaders within the banking sector. Please see below the panel and biographies of each panellist. Topic 4 How to be known as a strategic leader Understand the uplevel from management to leadership and how to articulate your strategy How to translate broad leadership tools and tactics into practical, personalised results Move from transactional to transformational leadership Topic 5 Strengthen your resilience and resolve What is stress and how do you “show-up” on a bad day? Bounce back from challenging situations and predicaments Effectively manage conflict and turn negativity into an opportunity Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in the banking sector that wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centred group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+  Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+  Where do I add the discount code?  Your Facilitator Kat Hutchings Kat coaches Executives and senior leaders in scale businesses to develop their leadership capability, build high-performing teams and create a culture that motivates and delivers. She works with them to identify their unique contribution and lead in a way that's aligned with who they are. Clients that work with Kat connect to their sense of purpose and how they contribute to the organisation. This creates a ripple effect through their team as they step into more powerful and impactful leadership. Kat coaches for insight - because a single insight can inspire action that changes everything.  Client outcomes include improved sales performance, successful delivery of change & transformation programmes and greater employee engagement & wellbeing.  Kat is an accredited Professional Executive Coach with the Association for Coaching and a Master NLP Practitioner. She has studied neuroscience, mindfulness and resilience, often bringing these insights to her coaching and training.  Combined with her experience as a leader in Financial Services, Kat’s clients find her to be commercially minded, knowledgeable and positively challenging. Her background as a corporate banker means Kat is quickly able to understand the context, including a firm’s strategy, vision and drivers. As a former Head of Coaching for the London & South East region of a FTSE 100 organisation, Kat is also well versed in leadership development programmes – their design, delivery and embedding through coaching. Outside of her coaching work, Kat spends lots of time with her husband and 2 young children. She enjoys trying different wines, talking to interesting people, having new experiences and buying flowers. THE PANEL The final panel is coming soon ⏳

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

This course is about collaborating with others in ways that will help you to communicate more efficiently as you work to understand and work with differences that lead to effective collaboration. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.