2667 Emergency courses

The adrenaline rush of sports comes with its inherent risks - unexpected injuries. Our course on 'Sports Injuries' delves deep into the realm of athletic ailments, from the most common sprains to those unseen internal organ traumas. With a methodical breakdown of injuries and their corresponding treatments, this course sheds light on the essence of sports first aid and the marvels of sports medicine. Not only will you gain knowledge about the anatomy behind these injuries, but you'll also be equipped with insights on prevention, rehabilitation, and the darker side of sports: doping. Learning Outcomes Identify and understand various types of sports injuries, from common to rare. Administer first aid specifically tailored for athletic situations and injuries. Grasp the intricate details of sports medicine, anatomy, and physiology linked to injuries. Recognise and address the use of drugs and doping in the sporting world. Develop strategies for prevention and create rehabilitation plans tailored for sports-related injuries. Why choose this Sports Injuries course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Sports Injuries Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Sports Injuries course for? Individuals aiming to pursue a career in sports medicine or physiotherapy. Coaches and trainers wanting to enhance their knowledge on injury prevention and treatment. Athletes keen on understanding risks, treatments, and rehabilitation associated with sports. Medical professionals wishing to specialise in sports-related injuries. Sports enthusiasts eager to grasp the anatomy, physiology, and care of injuries. Career path Sports Physiotherapist: £25,000 - £50,000 Sports Medicine Doctor: £40,000 - £80,000 Athletic Trainer: £20,000 - £35,000 Orthopaedic Surgeon (specialising in sports injuries): £90,000 - £200,000 Sports Rehabilitation Therapist: £20,000 - £45,000 Anti-doping Officer: £30,000 - £55,000 Prerequisites This Sports Injuries does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Sports Injuries was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Sports Injuries Introduction to Sports Injuries 00:19:00 Module 02: Top Ten Common Sports Injuries Top Ten Common Sports Injuries 00:27:00 Module 03: Other Injuries Related to Sports and their Treatment Other Injuries Related to Sports and their Treatment 00:27:00 Module 04: Internal Organ Injuries and their Treatment Internal Organ Injuries and their Treatment 00:13:00 Module 05: Sports First Aid Sports First Aid 00:18:00 Module 06: Sports Medicine Sports Medicine 00:19:00 Module 07: Anatomy and Physiology of Sports Injuries Anatomy and Physiology of Sports Injuries 00:19:00 Module 08: Drugs and Doping in Sport Drugs and Doping in Sports 00:20:00 Module 09: Medical Assessment and Pre-participation Screening Medical Assessment and Pre-participation Screening 00:18:00 Module 10: Treating Medical Emergencies in Sports Treating Medical Emergencies in Sports 00:29:00 Module 11: Prevention and Rehabilitation Planning of Sports Related Injuries Prevention and Rehabilitation Planning of Sports-Related Injuries 00:37:00 Assignment Assignment - Sports Injuries 00:04:00

Join the comprehensive Security Guard, CCTV, and Door Supervision course to gain essential skills and knowledge for a successful career in the security industry. Learn security risk analysis, crisis response, CCTV monitoring, and conflict management to ensure safety and compliance. Suitable for aspiring security professionals and those seeking advanced training.

Overview In this age of technology, data science and machine learning skills have become highly demanding skill sets. In the UK a skilled data scientist can earn around £62,000 per year. If you are aspiring for a career in the IT industry, secure these skills before you start your journey. The Complete Machine Learning & Data Science Bootcamp 2023 course can help you out. This course will introduce you to the essentials of Python. From the highly informative modules, you will learn about NumPy, Pandas and matplotlib. The course will help you grasp the skills required for using python for data analysis and visualisation. After that, you will receive step-by-step guidance on Python for machine learning. The course will then focus on the concepts of Natural Language Processing.  Upon successful completion of the course, you will receive a certificate of achievement. This certificate will help you elevate your resume. So enrol today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? Anyone with an interest in learning about data science can enrol in this course. It will help aspiring professionals develop the basic skills to build a promising career. Professionals already working in this can take the course to improve their skill sets. Requirements The students will not require any formal qualifications or previous experience to enrol in this course. Anyone can learn from the course anytime from anywhere through smart devices like laptops, tabs, PC, and smartphones with stable internet connections. They can complete the course according to their preferable pace so, there is no need to rush.   Career Path This course will equip you with valuable knowledge and effective skills in this area. After completing the course, you will be able to explore career opportunities in the fields such as Data Analyst Data Scientist Data Manager Business Analyst Course Curriculum 18 sections • 98 lectures • 23:48:00 total length •Welcome & Course Overview6: 00:07:00 •Set-up the Environment for the Course (lecture 1): 00:09:00 •Set-up the Environment for the Course (lecture 2): 00:25:00 •Two other options to setup environment: 00:04:00 •Python data types Part 1: 00:21:00 •Python Data Types Part 2: 00:15:00 •Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 1): 00:16:00 •Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 2): 00:20:00 •Python Essentials Exercises Overview: 00:02:00 •Python Essentials Exercises Solutions: 00:22:00 •What is Numpy? A brief introduction and installation instructions.: 00:03:00 •NumPy Essentials - NumPy arrays, built-in methods, array methods and attributes.: 00:28:00 •NumPy Essentials - Indexing, slicing, broadcasting & boolean masking: 00:26:00 •NumPy Essentials - Arithmetic Operations & Universal Functions: 00:07:00 •NumPy Essentials Exercises Overview: 00:02:00 •NumPy Essentials Exercises Solutions: 00:25:00 •What is pandas? A brief introduction and installation instructions.: 00:02:00 •Pandas Introduction: 00:02:00 •Pandas Essentials - Pandas Data Structures - Series: 00:20:00 •Pandas Essentials - Pandas Data Structures - DataFrame: 00:30:00 •Pandas Essentials - Handling Missing Data: 00:12:00 •Pandas Essentials - Data Wrangling - Combining, merging, joining: 00:20:00 •Pandas Essentials - Groupby: 00:10:00 •Pandas Essentials - Useful Methods and Operations: 00:26:00 •Pandas Essentials - Project 1 (Overview) Customer Purchases Data: 00:08:00 •Pandas Essentials - Project 1 (Solutions) Customer Purchases Data: 00:31:00 •Pandas Essentials - Project 2 (Overview) Chicago Payroll Data: 00:04:00 •Pandas Essentials - Project 2 (Solutions Part 1) Chicago Payroll Data: 00:18:00 •Matplotlib Essentials (Part 1) - Basic Plotting & Object Oriented Approach: 00:13:00 •Matplotlib Essentials (Part 2) - Basic Plotting & Object Oriented Approach: 00:22:00 •Matplotlib Essentials (Part 3) - Basic Plotting & Object Oriented Approach: 00:22:00 •Matplotlib Essentials - Exercises Overview: 00:06:00 •Matplotlib Essentials - Exercises Solutions: 00:21:00 •Seaborn - Introduction & Installation: 00:04:00 •Seaborn - Distribution Plots: 00:25:00 •Seaborn - Categorical Plots (Part 1): 00:21:00 •Seaborn - Categorical Plots (Part 2): 00:16:00 •Seborn-Axis Grids: 00:25:00 •Seaborn - Matrix Plots: 00:13:00 •Seaborn - Regression Plots: 00:11:00 •Seaborn - Controlling Figure Aesthetics: 00:10:00 •Seaborn - Exercises Overview: 00:04:00 •Seaborn - Exercise Solutions: 00:19:00 •Pandas Built-in Data Visualization: 00:34:00 •Pandas Data Visualization Exercises Overview: 00:03:00 •Panda Data Visualization Exercises Solutions: 00:13:00 •Plotly & Cufflinks - Interactive & Geographical Plotting (Part 1): 00:19:00 •Plotly & Cufflinks - Interactive & Geographical Plotting (Part 2): 00:14:00 •Plotly & Cufflinks - Interactive & Geographical Plotting Exercises (Overview): 00:11:00 •Plotly & Cufflinks - Interactive & Geographical Plotting Exercises (Solutions): 00:17:00 •Project 1 - Oil vs Banks Stock Price during recession (Overview): 00:15:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 1): 00:18:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 2): 00:18:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 3): 00:17:00 •Project 2 (Optional) - Emergency Calls from Montgomery County, PA (Overview): 00:03:00 •Introduction to ML - What, Why and Types..: 00:15:00 •Theory Lecture on Linear Regression Model, No Free Lunch, Bias Variance Tradeoff: 00:15:00 •scikit-learn - Linear Regression Model - Hands-on (Part 1): 00:17:00 •scikit-learn - Linear Regression Model Hands-on (Part 2): 00:19:00 •Good to know! How to save and load your trained Machine Learning Model!: 00:01:00 •scikit-learn - Linear Regression Model (Insurance Data Project Overview): 00:08:00 •scikit-learn - Linear Regression Model (Insurance Data Project Solutions): 00:30:00 •Theory: Logistic Regression, conf. mat., TP, TN, Accuracy, Specificityetc.: 00:10:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 1): 00:17:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 2): 00:20:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 3): 00:11:00 •scikit-learn - Logistic Regression Model - Hands-on (Project Overview): 00:05:00 •scikit-learn - Logistic Regression Model - Hands-on (Project Solutions): 00:15:00 •Theory: K Nearest Neighbors, Curse of dimensionality .: 00:08:00 •scikit-learn - K Nearest Neighbors - Hands-on: 00:25:00 •scikt-learn - K Nearest Neighbors (Project Overview): 00:04:00 •scikit-learn - K Nearest Neighbors (Project Solutions): 00:14:00 •Theory: D-Tree & Random Forests, splitting, Entropy, IG, Bootstrap, Bagging.: 00:18:00 •scikit-learn - Decision Tree and Random Forests - Hands-on (Part 1): 00:19:00 •scikit-learn - Decision Tree and Random Forests (Project Overview): 00:05:00 •scikit-learn - Decision Tree and Random Forests (Project Solutions): 00:15:00 •Support Vector Machines (SVMs) - (Theory Lecture): 00:07:00 •scikit-learn - Support Vector Machines - Hands-on (SVMs): 00:30:00 •scikit-learn - Support Vector Machines (Project 1 Overview): 00:07:00 •scikit-learn - Support Vector Machines (Project 1 Solutions): 00:20:00 •scikit-learn - Support Vector Machines (Optional Project 2 - Overview): 00:02:00 •Theory: K Means Clustering, Elbow method.: 00:11:00 •scikit-learn - K Means Clustering - Hands-on: 00:23:00 •scikit-learn - K Means Clustering (Project Overview): 00:07:00 •scikit-learn - K Means Clustering (Project Solutions): 00:22:00 •Theory: Principal Component Analysis (PCA): 00:09:00 •scikit-learn - Principal Component Analysis (PCA) - Hands-on: 00:22:00 •scikit-learn - Principal Component Analysis (PCA) - (Project Overview): 00:02:00 •scikit-learn - Principal Component Analysis (PCA) - (Project Solutions): 00:17:00 •Theory: Recommender Systems their Types and Importance: 00:06:00 •Python for Recommender Systems - Hands-on (Part 1): 00:18:00 •Python for Recommender Systems - - Hands-on (Part 2): 00:19:00 •Natural Language Processing (NLP) - (Theory Lecture): 00:13:00 •NLTK - NLP-Challenges, Data Sources, Data Processing ..: 00:13:00 •NLTK - Feature Engineering and Text Preprocessing in Natural Language Processing: 00:19:00 •NLTK - NLP - Tokenization, Text Normalization, Vectorization, BoW.: 00:19:00 •NLTK - BoW, TF-IDF, Machine Learning, Training & Evaluation, Naive Bayes : 00:13:00 •NLTK - NLP - Pipeline feature to assemble several steps for cross-validation: 00:09:00

Driver CPC is short for “Driver Certificate of Professional Competence”. This was introduced by an EU Directive in 2003. LGV and PCV drivers require to complete a total of 35 hours of CPC Periodic training every 5 years. This is classroom based and modules are delivered in 7 hour sessions.

Anaphylaxis Online Training Unlock your creativity with our Level 2 Anaphylaxis Training for Nurseries course! Do you want to assist those who have ABC (airway, breathing, and circulation) symptoms? Do you want to improve your understanding of and abilities to manage potentially fatal allergic reactions? The Level 2 Anaphylaxis Training for Nurseries course is now available, empowering educators to ensure students' health and safety. Look nowhere else! Our in-depth Level 2 Anaphylaxis Training for Nurseries is intended to give you the skills and knowledge you need to effectively handle an anaphylactic emergency. Our Level 2 Anaphylaxis Training for Nurseries course is ready to manage anaphylaxis in nurseries presents particular difficulties and demands. You will receive pertinent, useful training that you can put into practice right away with the help of our Level 2 Anaphylaxis Training for Nurseries course, which explicitly tackles these worries and adapts the content to the nursery environment. Recent studies show that in the UK, more than 40% of children and nearly 50% of adults have received an allergy diagnosis. Hence, the Level 2 Anaphylaxis Training for Nurseries course will prepare you so that you may properly guide others in this area. The Level 2 Anaphylaxis Training for Nurseries course is set up with a clear flow from Anaphylaxis Medication to Understanding Anaphylaxis. You will learn about Emergency Protocol, Avoidance Techniques, General Guidelines, Training, and Communication with Individuals through this Level 2 Anaphylaxis Training for Nurseries course. Don't delay further! Enrol our Level 2 Anaphylaxis Training for Nurseries course to advance your career. Main Course: Level 2 Anaphylaxis Training for Nurseries Free Courses are including with this Anaphylaxis Course Along with The Anaphylaxis Course, We Offer a free Dyslexia course Along with The Anaphylaxis Course, We Offer a free Autism Diploma Course Special Offers of this Anaphylaxis Course This Anaphylaxis Course includes a FREE PDF Certificate. Lifetime access to this Anaphylaxis Course Instant access to this Anaphylaxis Course Get FREE Tutor Support to this Anaphylaxis Course Anaphylaxis Online Training Understanding anaphylaxis, allergies, and emergency procedures is aided by taking our Level 2 Anaphylaxis Training for Nurseries course. Avoidance techniques are also covered in this Level 2 Anaphylaxis Training for Nurseries course. Following completion of the Level 2 Anaphylaxis Training for Nurseries course, you are qualified to offer both anaphylaxis medication and general advice. Due to the fact that the Level 2 Anaphylaxis Training for Nurseries course offers comprehensive instruction and a manual for appropriate nurse communication. Who is this course for? Anaphylaxis Online Training All instructors, nursery staff, healthcare professionals, and social workers should complete our Level 2 Anaphylaxis Training for Nurseries course. This Level 2 Anaphylaxis Training for Nurseries course includes: Voluntary staff Unpaid working in schools, nurseries, community and sports clubs, NHS and private hospitals Locul doctors local allied health professionals Agency nurses Healthcare assistants who work with children Requirements Anaphylaxis Online Training To enrol in this Anaphylaxis Training Course Students Need, To join in our Anaphylaxis Training Course, you must have a strong command of the English language. To successfully complete our Anaphylaxis Training Course, you must be vivacious and self driven. To complete our Anaphylaxis Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Anaphylaxis Training Course. Career path Anaphylaxis Online Training Level 2 Anaphylaxis Training for Nurseries: Anaphylaxis Training for Nurseries Online

Enhance workplace safety with our Chemical Hygiene and Engineering Training. Explore topics such as chemical hazards, toxicology, storage, and personal protective equipment. Master best practices, regulatory compliance, and process safety, ensuring a secure environment. Join us for a comprehensive course designed to equip you with the knowledge and skills essential for chemical safety in laboratories and industrial settings.

Gas Engineer: Gas Engineer Are you willing to master the fundamentals of gas? We have a special gas engineer course to clarify all your confusion and provide advanced knowledge of this field. This gas engineer course covers ventilation, tightness testing techniques, and the pipe gas transmission procedure. Furthermore, learning about meter regulators is a breeze with our gas engineer course. You will study appliance pressures, gas rates, and emergency isolation controls in this gas engineer course. Moreover, our gas engineer course covers gas safety controls and devices. Additionally, this gas engineer course explains all the necessary safety regulations. Join our gas engineer course and learn how to provide safety protocols in the gas engineering field! Special Offers of this Gas Engineer: Gas Engineer Course: This Gas Engineer: Gas Engineer Course includes a FREE PDF Certificate. Lifetime access to this Gas Engineer: Gas Engineer Course Instant access to this Gas Engineer: Gas Engineer Course 24/7 Support Available to this Gas Engineer: Gas Engineer Course Gas Engineer: Gas Engineer Master the essentials of gas engineering with our comprehensive Gas Engineer: Gas Engineer course. This Gas Engineer: Gas Engineer course covers crucial topics like ventilation, tightness testing techniques, and the pipe gas transmission process. Additionally, our Gas Engineer: Gas Engineer course makes learning about meter regulators straightforward and accessible. You'll delve into appliance pressures, gas rates, and emergency isolation controls in this Gas Engineer: Gas Engineer course. Moreover, our Gas Engineer: Gas Engineer course thoroughly explains gas safety controls and devices, ensuring you're up-to-date with all necessary safety regulations. Enroll today in our Gas Engineer: Gas Engineer course and secure your expertise! Who is this course for? Gas Engineer: Gas Engineer Our gas engineer course is appropriate for anyone with an interest in this field. Requirements Gas Engineer: Gas Engineer To enrol in this Gas Engineer: Gas Engineer Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Gas Engineer: Gas Engineer Course. Be energetic and self-motivated to complete our Gas Engineer: Gas Engineer Course. Basic computer Skill is required to complete our Gas Engineer: Gas Engineer Course. If you want to enrol in our Gas Engineer: Gas Engineer Course, you must be at least 15 years old. Career path Gas Engineer: Gas Engineer Graduates of this gas engineer course can launch their own enterprises, work for utility corporations, or become licensed gas engineers.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

CPD Accredited, Interactive Short Course 2 hr session Do you know what a heart attack or a stroke really is? Would you know what to do to ensure the best possible outcome? Course Contents: How the Heart Functions (overview) Coronary Arteries and Collateral Circulation Atherosclerosis Angina Pectoris Myocardial Infarction (Heart Attack) Treatments and First Aid Treatments Stroke Haemorraghic Stroke, Ischaemic Stroke, Transient Iscaemic Attacks Signs & Symptoms of strokes First Aid Treatment Risk Factors for Angina, Heart Attacks and Strokes Benefits of this Short Course: Learning from home is a good way to keep one's skills and knowledge up to date Over 900,000 people in the UK live with heart failure In the UK, there are more than 100,000 hospital admissions each year due to heart attacks There are also more than 100,000 strokes in the UK each year Would you know what to do to save their life? You can make a huge difference, so join our webinar to find out how

"Answering a call isn't just about picking up the phone, it's about creating an experience. Enhance your communication and negotiation skills, and master the art of dealing with challenging clients. Learn the art of handling customers professionally. Our Call Centre Training is here to help you develop the necessary communication, negotiation and technology skills. With this course, you'll be equipped to handle even the toughest clients with ease. This Call Centre Training is designed for individuals interested in pursuing a career in customer service, particularly in call centres. Whether you are a new entrant to the industry or seeking to enhance your skills, our course will help you develop the necessary skills for success in this field. Learning Outcomes: Understand the fundamentals of Call Centre operations and metrics. Develop key traits required to excel as a Call Centre agent. Enhance communication and negotiation skills to manage client expectations. Identify customer needs and maintain a healthy agent-customer relationship. Learn telephone etiquettes and best practices for professional conduct. Gain knowledge about emerging technologies and trends in the Call Centre industry. In the current competitive market, Call Centres play a crucial role in Recruitment. The Call Centre Training course provides an in-depth understanding of call centre operations and metrics, customer relationship management, and essential communication skills. The course modules cover key aspects such as telephone etiquettes, negotiation techniques, and managing difficult clients, empowering you with the right tools to provide exceptional customer service. Throughout the course, you'll learn about the various call centre metrics, industry trends, and the impact of emerging technologies on the industry. You'll also learn about the best practices and standards for professional conduct in a Call Centre environment. Upon completion, you'll have a solid foundation in call centre operations, making you an expert in this sector. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to enter the industry. Call Centre agents and managers seeking to enhance their skills and knowledge. Professionals looking to understand Call Centre operations and customer relationship management. Anyone interested in understanding the fundamentals of Call Centre management. Career path Call Centre Agent: £18,000 - £24,000 per annum Customer Service Representative: £16,000 - £25,000 per annum Call Centre Manager: £25,000 - £50,000 per annum Sales Representative: £18,000 - £40,000 per annum Operations Manager: £30,000 - £60,000 per annum Customer Service Manager: £25,000 - £50,000 per annum