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Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Employment Law, HR Management & Recruitment Process skills? If yes, then you have come to the right place. Our comprehensive course on Employment Law, HR Management & Recruitment Process will assist you in producing the best possible outcome by mastering the Employment Law, HR Management & Recruitment Process skills. The Employment Law, HR Management & Recruitment Process course is for those who want to be successful. In the Employment Law, HR Management & Recruitment Process course, you will learn the essential knowledge needed to become well versed in Employment Law, HR Management & Recruitment Process. Our Employment Law, HR Management & Recruitment Process course starts with the basics of Employment Law, HR Management & Recruitment Process and gradually progresses towards advanced topics. Why would you choose the Employment Law, HR Management & Recruitment Process course from Compliance Central: Lifetime access to Employment Law, HR Management & Recruitment Process course materials Full tutor support is available from Monday to Friday with the Employment Law, HR Management & Recruitment Process course Learn Employment Law, HR Management & Recruitment Process skills at your own pace from the comfort of your home Gain a complete understanding of Employment Law, HR Management & Recruitment Process course Accessible, informative Employment Law, HR Management & Recruitment Process learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Employment Law, HR Management & Recruitment Process bundle Study Employment Law, HR Management & Recruitment Process in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Employment Law, HR Management & Recruitment Process course Curriculum Breakdown of the Employment Law Course Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Curriculum Breakdown of the HR Management Course Section 01: Introduction Section 02: Core Concepts Section 03: Best Employee Retention Strategies That Actually Work Section 04: Employee Benefits & Retention Strategies Used by World's Top Companies Section 05: Practical Tips to Retain Employees in Your Organisation More...... Curriculum Breakdown of the Recruitment Process Course Module 01: Introduction to Recruitment: Importance and Implications Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: Sales and Selling in the Recruitment Industry Module 05: The Recruitment Process More..... CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Employment Law, HR Management & Recruitment Process course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Employment Law, HR Management & Recruitment Process. Requirements To enrol in this Employment Law, HR Management & Recruitment Process course, all you need is a basic understanding of the English Language and an internet connection. Career path The Employment Law, HR Management & Recruitment Process course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Child Protection and Child Negligence course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Child Protection and Child Negligence. Our course starts with the basics of Child Protection and Child Negligence and gradually progresses towards advanced topics. Therefore, each lesson of this Child Protection and Child Negligence is intuitive and easy to understand. So, stand out in the job market by completing the Child Protection and Child Negligence course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Child Protection and Child Negligence course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum of Child Protection and Child Negligence Module 01: Introduction to Child Neglect Module 02: Signs of Child Neglect Module 03: Risk Factors for Neglect Module 04: The impact of Child Neglect Module 05: Child Neglect Cases Module 06: Legislation Surrounding Child Neglect Module 07: Responding to and Reporting Child Neglect Module 08: Prevent Child Negligence CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Child Protection and Child Negligence course. Requirements To enrol in this Child Protection and Child Negligence course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Child Protection and Child Negligence. Child Protection Social Worker: £30,000 to £45,000 per year Child Advocate: £25,000 to £40,000 per year Child Protection Officer: £28,000 to £40,000 per year Child Welfare Specialist: £30,000 to £45,000 per year Child Protection Policy Analyst: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Concussion and Brain Injury Awareness skills? If yes, then you have come to the right place. Our comprehensive course on Concussion and Brain Injury Awareness will assist you in producing the best possible outcome by mastering the Concussion and Brain Injury Awareness skills. The Concussion and Brain Injury Awareness course is for those who want to be successful. In the Concussion and Brain Injury Awareness course, you will learn the essential knowledge needed to become well versed in Concussion and Brain Injury Awareness. Our Concussion and Brain Injury Awareness course starts with the basics of Concussion and Brain Injury Awareness and gradually progresses towards advanced topics. Therefore, each lesson of this Concussion and Brain Injury Awareness course is intuitive and easy to understand. Why would you choose the Concussion and Brain Injury Awareness course from Compliance Central: Lifetime access to Concussion and Brain Injury Awareness course materials Full tutor support is available from Monday to Friday with the Concussion and Brain Injury Awareness course Learn Concussion and Brain Injury Awareness skills at your own pace from the comfort of your home Gain a complete understanding of Concussion and Brain Injury Awareness course Accessible, informative Concussion and Brain Injury Awareness learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Concussion and Brain Injury Awareness Study Concussion and Brain Injury Awareness in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Concussion and Brain Injury Awareness Course Concussion and Brain Injury Awareness Curriculum Breakdown of the Concussion and Brain Injury Awareness Course Module 01: Introduction To Brain Injury Module 02: Concussion Awareness Module 03: Acquired Brain Injury Module 04: Sports-related Concussion And Brain Injury Module 05: Rehabilitation Module 06: Prevention CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Concussion and Brain Injury Awareness course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Concussion and Brain Injury Awareness. It is also great for professionals who are already working in Concussion and Brain Injury Awareness and want to get promoted at work. Requirements To enrol in this Concussion and Brain Injury Awareness course, all you need is a basic understanding of the English Language and an internet connection. Career path The Concussion and Brain Injury Awareness course will enhance your knowledge and improve your confidence. Concussion Education Specialist: £25,000 to £40,000 per year Brain Injury Support Worker: £20,000 to £30,000 per year Neurorehabilitation Therapist: £30,000 to £45,000 per year Concussion Research Assistant: £22,000 to £35,000 per year Brain Injury Case Manager: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Child Protection skills? If yes, then you have come to the right place. Our comprehensive course on Child Protection will assist you in producing the best possible outcome by mastering the Child Protection skills. The Child Protection course is for those who want to be successful. In the Child Protection course, you will learn the essential knowledge needed to become well versed in . Our Child Protection course starts with the basics of Child Protection and gradually progresses towards advanced topics. Therefore, each lesson of this Child Protection course is intuitive and easy to understand. Why would you choose the Child Protection course: Lifetime access to Child Protection course materials Full tutor support is available from Monday to Friday with the Child Protection course Learn Child Protection skills at your own pace from the comfort of your home Gain a complete understanding of Child Protection course Accessible, informative Child Protection learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study Child Protection in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Child Protection course Child Protection Curriculum Breakdown of the Child Protection Course Course 01: Child Protection and Safeguarding Module 1: Introduction to Safeguarding Module 2: Laws and Guidance Module 3: Child Abuse Module 4: Sexual Abuse Module 5: Risks and Risk Assessment Module 6: Responding to Disclosure and Reporting Module 7: Things to Do after Referral Module 8: Record Keeping Course 02: Safeguarding: Child Abuse & Violence Course Curriculum: Module 01: Child Abuse Module 02: Sexual Abuse Module 03: The Impact of Domestic Violence and Abuse on Children CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Protection course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in . It is also great for professionals who are already working in Child Protection and want to get promoted at work. Requirements To enrol in this Child Protection course, all you need is a basic understanding of the English Language and an internet connection Child Protection. Career path The Child Protection course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

***Chaperone and Safeguarding: Become a Guardian of Well-being (NO Experience Needed!)***** Did you know that recent government reports highlight a significant increase in the need for Chaperone and Safeguarding professionals across various sectors? This vital role ensures the safety and well-being of individuals during vulnerable situations. The Chaperone and Safeguarding Training Diploma equips you with the theoretical knowledge and skills to excel in this rewarding career path. This comprehensive Chaperone and Safeguarding program delves deep into the core principles of Chaperone and Safeguarding, providing you with the necessary tools to navigate sensitive situations with confidence. You'll gain a thorough understanding of your responsibilities, legal frameworks, and effective communication techniques to foster a safe and respectful environment. Learning Outcomes: By the end of this Chaperone and Safeguarding training, you will be able to: Understand the core principles and best practices of Chaperone and Safeguarding. Demonstrate a comprehensive understanding of Chaperone and Safeguarding procedures for intimate examinations. Effectively identify and respond to situations involving sexual misconduct within the context of Chaperone and Safeguarding. Clearly define the roles, responsibilities, and appropriate interactions of a Chaperone and Safeguarding professional. Apply Chaperone and Safeguarding principles to prevent and control the spread of infections. Develop strong interpersonal skills for effective communication and collaboration in a Chaperone and Safeguarding role Course Curriculum of Chaperone and Safeguarding Training Diploma : Module 01: Introduction to Chaperone Training, This introductory module establishes a solid foundation in Chaperone and Safeguarding, exploring key concepts and frameworks. Module 02: Intimate Examination, Intimate Examination Gain in-depth knowledge about the protocols and best practices surrounding intimate examinations within a Chaperone and Safeguarding context. Module 03: Dealing with Sexual Misconduct, Develop a clear understanding of sexual misconduct and equip yourself with effective strategies for identification, prevention, and reporting. Module 04: The Roles, Responsibility and Interaction of a Chaperone, Explore the multifaceted roles and responsibilities of a chaperone, delving into appropriate interactions and communication techniques. Module 05: Prevention and Control of Infection, Learn about infection prevention and control measures, ensuring a safe and hygienic environment for all involved in Chaperone and Safeguarding situations. Module 06: Interpersonal Skill, Develop essential interpersonal skills for building trust and rapport, fostering a positive and respectful atmosphere during Chaperone and Safeguarding interactions. Module 07: Legal Issues, Gain a solid understanding of the legal frameworks and requirements surrounding Chaperone and Safeguarding practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Chaperone Training 10:19 1: Introduction to Chaperone Training 10:19 Intimate Examination 10:08 2: Intimate Examination 10:08 Dealing with Sexual Misconduct 19:11 3: Dealing with Sexual Misconduct 19:11 The Roles, Responsibility and Interaction of a Chaperone 17:01 4: The Roles, Responsibility and Interaction of a Chaperone 17:01 Prevention and Control of Infection 17:07 5: Prevention and Control of Infection 17:07 Interpersonal Skill.mp4.crdownload 03:34 6: Interpersonal Skill.mp4.crdownload 03:34 Legal Issues 17:28 7: Legal Issues 17:28 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? This Chaperone and Safeguarding program is designed for individuals seeking to become qualified chaperones across various sectors, including healthcare, social care, education, and entertainment. It is ideal for those who want to contribute to a safe and secure environment for vulnerable individuals, upholding the highest standards of Chaperone and Safeguarding practices. Requirements There are no specific prerequisites for enrolling in this Chaperone and Safeguarding course. However, a genuine interest in Chaperone and Safeguarding and a commitment to upholding high ethical standards are essential. Career path With successful completion of the Chaperone and Safeguarding Training Diploma, you can pursue a rewarding career in various sectors. This qualification empowers you to become a Chaperone and Safeguarding professional in healthcare settings, educational institutions, social care environments, or the entertainment industry, making a significant contribution to the well-being of individuals. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Are you looking to enhance your Oven Cleaning skills? If yes, then you have come to the right place. Our comprehensive course on Oven Cleaning will assist you in producing the best possible outcome by mastering the Oven Cleaning skills. The Oven Cleaning course is for those who want to be successful. In the Oven Cleaning course, you will learn the essential knowledge needed to become well versed in Oven Cleaning. Our Oven Cleaning course starts with the basics of Oven Cleaning and gradually progresses towards advanced topics. Why would you choose the Oven Cleaning course from Compliance Central: Lifetime access to Oven Cleaning course materials Full tutor support is available from Monday to Friday with the Oven Cleaning course Learn Oven Cleaning skills at your own pace from the comfort of your home Gain a complete understanding of Oven Cleaning course Accessible, informative Oven Cleaning learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Oven Cleaning bundle Study Oven Cleaning in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Oven Cleaning course Curriculum Breakdown of the Oven Cleaning Course Module 01: Introduction to Oven Module 02: Introduction to Industrial Oven/ Furnace Module 03: The Importance of Oven Cleaning Module 04: Kitchen Oven Cleaning Process Module 05: Commercial Oven Cleaning Process Module 06: Green Oven Cleaning Module 07: Starting Your Own Oven Cleaning Service Module 08: Safety, Compliance and Requirements CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Oven Cleaning course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Oven Cleaning. Requirements To enrol in this Oven Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path The Oven Cleaning course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Oven Cleaning. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each