24840 Development courses in London delivered On Demand

Be an expert of AutoCAD programming using VB.NET with the AutoCAD Programming using VB.NET course. Without any long-term degree,

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Get ready for an exceptional online learning experience with the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Blockchain & Cryptocurrency package has something for everyone. As part of the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Blockchain & Cryptocurrency bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Blockchain & Cryptocurrency Cryptocurrency: Wallets, Investing & Trading Freelancing on UpWork Bitcoin Break Through Affiliate Marketing Passive Income Made Easy Creative Logo Animation Make Passive Income With Canva & Fiverr YouTube Channel For Business Digital Marketing for Beginners to Advanced Homebased Business Masterclass Create Multiple Streams of Income Creative Advertising and Graphic Design for Everyone Creative Web Design with HTML5, CSS3 and Bootstrap WebGL 2D/3D Programming and Graphics Rendering For The Web Graphic Design Using Canva Complete After Effects for Graphic Design Create Videos, Motion Graphics and Animation Using Canva Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Blockchain & Cryptocurrency Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Blockchain & Cryptocurrency Bundle. Build a strong knowledge base in your chosen course via the Blockchain & Cryptocurrency Bundle. Benefit from the flexibility and convenience of online learning. With the Blockchain & Cryptocurrency package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising, a rich anthology of 15 diverse courses. Each course in the Blockchain & Cryptocurrency bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisBlockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle offers you the flexibility and convenience to learn at your own pace. Make the Blockchain & Cryptocurrency package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path,or personal growth. Embrace the journey with the Blockchain & Cryptocurrency bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Get ready for an exceptional online learning experience with the Beauty Therapy, Make Up Artist, Nail Artist, Hairdressing and Massage Therapy bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Beauty Therapy, Make Up Artist, Nail Artist, Hairdressing and Massage Therapy is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Beauty Therapy & Make Up Artist package has something for everyone. As part of the Beauty Therapy, Make Up Artist, Nail Artist, Hairdressing and Massage Therapy package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Beauty Therapy & Make Up Artist bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Makeup Artistry Course Brow Lamination and Lash Lift, Brow Tint and Lash Tint Indian Bridal Makeup Hairdressing and Barbering Brow Lamination with Wax and Tint Lash Lift including Tint aromatherapy-using essential oils in your everyday life Diploma in Aromatherapy Manicure and Pedicure Gel Manicure and Nail Artist Foot Health Practitioner Reflexology - Acupressure and Foot Reading Thai Foot Reflexology Course Relaxation Massage Luxury Spa Facial Therapy Course - Step by Step Guide Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Beauty Therapy & Make Up Artist Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Beauty Therapy & Make Up Artist. Build a strong knowledge base in your chosen course via the Beauty Therapy & Make Up Artist. Benefit from the flexibility and convenience of online learning. With the Beauty Therapy & Make Up Artist package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Beauty Therapy, Make Up Artist, Nail Artist, Hairdressing and Massage Therapy, a rich anthology of 15 diverse courses. Each course in the Beauty Therapy & Make Up Artist bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisBeauty Therapy, Make Up Artist, Nail Artist, Hairdressing and Massage Therapy bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Beauty Therapy, Make Up Artist, Nail Artist, Hairdressing and Massage Therapy bundle offers you the flexibility and convenience to learn at your own pace. Make the Beauty Therapy & Make Up Artist package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Beauty Therapy, Make Up Artist, Nail Artist, Hairdressing and Massage Therapy bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Beauty Therapy, Make Up Artist, Nail Artist, Hairdressing and Massage Therapy bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with thisbundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Get ready for an exceptional online learning experience with the Pharmacology, Medication, Medical Law for Pharmacy Technicians bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Pharmacology, Medication, and Medical Law for Pharmacy Technicians is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Pharmacy and Pharmacology package has something for everyone. As part of the Pharmacology, Medication, Medical Law for Pharmacy Technicians package, you will receive complimentary PDF certificates for all courses in the Pharmacy and Pharmacology bundle at no extra cost. Equip yourself with the Pharmacy and Pharmacology bundle to confidently navigate your career path or personal development journey. Enrol our Pharmacy and Pharmacology bundle today and start your career growth! This Pharmacy and Pharmacology Bundle Comprises the Following CPD Accredited Courses: Pharmacy Assistant and Technician Foundation Training Diploma in Pharmacy Skills Control and Administration of Medicines Online Training Medical Transcription Medical Law Medical Writing Medical Terminology Training IsiXhosa for Healthcare: The Pharmacist Nursing Assistant Diploma Nurse Prescribing Diploma Phlebotomist Training Pharmacology English for Healthcare Diabetes Awareness (Type 1 & 2) Safe Handling of Medicines Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Pharmacy and Pharmacology Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Pharmacy and Pharmacology Bundle. Build a strong knowledge base in your chosen course via the Pharmacy and Pharmacology Bundle. Benefit from the flexibility and convenience of online learning. With the Pharmacy and Pharmacology package, validate your learning with a CPD certificate. Each course in Pharmacology, Medication, Medical Law for Pharmacy Technicians bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Pharmacology, Medication, Medical Law for Pharmacy Technicians, a rich anthology of 15 diverse courses. Each course in the Pharmacy and Pharmacology bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisPharmacology, Medication, Medical Law for Pharmacy Technicians bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Pharmacology, Medication, Medical Law for Pharmacy Technicians bundle offers you the flexibility and convenience to learn at your own pace. Make the Pharmacy and Pharmacology package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Pharmacology, Medication, Medical Law for Pharmacy Technicians bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Pharmacology, Medication, Medical Law for Pharmacy Technicians course. Career path Unleash your potential with the Pharmacology, Medication, Medical Law for Pharmacy Techniciansbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Pharmacy and Pharmacology bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

The Professional HR Manager course is designed in a unique way combining both theoretical and practical concepts of human resource management. In this online HR training program, you will learn the basic and significant aspects of HR management and managing performance in a meaningful way. You will begin this HR management training course by learning the duties of an HR manager, as well as gaining a more in-depth knowledge of relevant areas, functions, and practical skills that allow you to generate more opportunities in the corporate world. Upon completion of the course, you will have gained the fundamental skills every HR manager must have to get employment opportunities in organisations and succeed in the terrific field of HR management. Who is this Course for? This course is suitable for anyone interested in working in HR management, as well as existing HR workers looking to develop their knowledge and skills for career prospects and enhancing their CV. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Career path Successful completion of the course will provide you with a certificate of achievement and take your career to the next level of excellence. Some of the most lucrative careers that are perfect for you with HR management certificate are: Human Resources Manager Employee Relations Manager Compensation or Benefit Analyst HR Information Systems Manager Training and Development Manager Labour Relations Manager Benefits Coordinator Recruiting Specialist Development/Training Specialist   Course Curriculum Module 01: Introduction to Human Resource Management Human Resource Management 00:15:00 Module 02: HR Planning, Recruitment and Selection HR Planning, Recruitment and Selection 00:15:00 Module 03: Employee Onboarding Employee Onboarding 00:15:00 Module 04: Induction, Training and Development Induction, Training and Development 00:10:00 Module 05: Responsibilities of the HR Department's Responsibilities of the HR Department's 00:10:00 Module 06: Organisational Culture Organisational Culture 00:10:00 Module 07: Motivation, Counseling, Resignations and Retirement Motivation, Counseling, Resignations and Retirement 00:15:00 Module 08: Performance Appraisal Performance Appraisal 00:15:00 Module 09: Remuneration Policy and Industrial Relations Remuneration Policy and Industrial Relations 00:10:00 Module 10: Records and Statistics Records and Statistics 00:30:00 Module 11: Employee Motivation Theories Employee Motivation Theories 00:15:00 Module 12: Goals and Motivation Goals and Motivation 00:30:00 Mock Exam Mock Exam - Professional HR Manager 00:20:00 Final Exam Final Exam - Professional HR Manager 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Register on the HR Management Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The HR Management Training course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The HR Management Training course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the HR Management Training course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content HR Management Human Resource Management 01:00:00 HR Planning, Recruitment and Selection 01:00:00 Induction, Training and Development 00:45:00 HR Department's Responsibilities 00:45:00 Organisational Culture 00:45:00 Motivation, Counseling, Resignations and Retirement 01:00:00 Performance Appraisal 00:45:00 Remuneration Policy 00:15:00 Records and Statistics 00:30:00 Industrial Relations 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Discover the four stages of self-management. Discover the seven categories of competency that includes product and service knowledge, procedures, features and benefits, unique language, technical, organizational, and uniqueness. You will understand why it is important to invest the time in developing strong foundations in self-management skills whether you're a beginner or pro. Learning Objectives Describe the two 'faces' of professional development, Apply the four stages of self-management, Explain collaborative web-based learning, Summarize the seven categories of professional competencies Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

In today's rapidly evolving business environment, effective knowledge management is crucial for organizations to maintain a competitive advantage. This course will provide learners with a comprehensive understanding of different types of knowledge and how to manage them successfully. Topics covered include the difference between explicit and tacit knowledge, the importance of knowledge management strategies, and how to capture and classify knowledge. You will also learn about the strategic levers available for managing knowledge and the strategies for effective implementation. By the end of the course, you will be equipped with the knowledge and skills necessary to drive success through effective knowledge management. After the successful completion of the course, you will be able to learn about the following, Understanding Organisation Knowledge. Learning Explicit Versus Tacit Knowledge. Understanding Successful Knowledge Management Strategies. Learning Knowledge Capture and Classification. Understanding Strategic Levers. Understanding Strategies for Managing Knowledge. In today's rapidly evolving business environment, effective knowledge management is crucial for organizations to maintain a competitive advantage. This course will provide learners with a comprehensive understanding of different types of knowledge and how to manage them successfully. Topics covered include the difference between explicit and tacit knowledge, the importance of knowledge management strategies, and how to capture and classify knowledge. You will also learn about the strategic levers available for managing knowledge and the strategies for effective implementation. By the end of the course, you will be equipped with the knowledge and skills necessary to drive success through effective knowledge management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamentals of Organisational Knowledge Self-paced pre-recorded learning content on this topic. Fundamentals of Organisational Knowledge Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Knowledge managers and officers Human resources managers and officers Organizational development consultants Business analysts and consultants Information technology professionals Operations and supply chain managers Quality and process improvement professionals Project managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.