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£34.95
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Product Knowledge: Product and Procedural Knowledge
By Chart Learning Solutions
(9)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
15 minutes
All levels
Description
Discover the four stages of self-management. Discover the seven categories of competency that includes product and service knowledge, procedures, features and benefits, unique language, technical, organizational, and uniqueness. You will understand why it is important to invest the time in developing strong foundations in self-management skills whether you're a beginner or pro.
Learning Objectives
Describe the two 'faces' of professional development, Apply the four stages of self-management, Explain collaborative web-based learning, Summarize the seven categories of professional competencies
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
- Product Knowledge: Product and Procedural Knowledge
About The Provider
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.
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