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Overview This comprehensive course on Business Strategy Planning will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Strategy Planning comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Strategy Planning. It is available to all students, of all academic backgrounds. Requirements Our Business Strategy Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 24 sections • 163 lectures • 14:21:00 total length •Learn Business Fundamentals and Create Your Own Business Plan Today!: 00:02:00 •Quickfire Strategy Quiz How much do you know about your business strategy?: 00:02:00 •Quickfire Strategy Quiz - My 'Answers': 00:10:00 •How to get the most from this Course: 00:09:00 •Using the Course Map Matrix: 00:06:00 •Guide to the Course Assignments: 00:04:00 •Download All Course Materials Here: 00:03:00 •Section Introduction: Connecting Business Strategy to the Business Plan: 00:02:00 •Business Strategy to Business Plan: 00:04:00 •What do we mean by Business Strategy?: 00:02:00 •What is a Business Plan?: 00:06:00 •What do we mean by Corporate Strategy?: 00:07:00 •Should You Be Creating Shareholder Value?: 00:07:00 •Introduction to Strategic Management: 00:06:00 •Section Introduction: The Value of Strategic Analysis: 00:01:00 •Strategic Analysis - The First Step: 00:02:00 •What is Strategic Analysis?: 00:05:00 •Frameworks for Strategic Analysis: 00:10:00 •Strategic Analysis Frameworks Case Study: Apple: 00:11:00 •Section Introduction: Frameworks and Theories Business Strategists Must Know: 00:02:00 •Why are these Business Models important?: 00:02:00 •The Story of the Hedgehog and the Fox: 00:03:00 •Why are Management Theories Useful in Business Strategy?: 00:09:00 •SWOT Analysis: 00:05:00 •Introduction to Michael Porter's Five Forces Model: 00:06:00 •Lafley and Martin Five Step Strategy Model: 00:06:00 •The 5Cs Model: 00:06:00 •What is PEST or Broad Factors Analysis?: 00:05:00 •PESTEL Analysis: 00:05:00 •Ansoff Matrix: 00:07:00 •Value Chain: 00:05:00 •Business Model Synthesis: 00:08:00 •Black Swan Events - Coronavirus: 00:05:00 •Section Introduction: Critical Evaluation of Leadership: 00:01:00 •Vision and Leadership - Starting at the Top: 00:06:00 •What Skills Are We Looking For In Management?: 00:07:00 •What is the Purpose of a Vision Statement?: 00:03:00 •Section Introduction: Products Services and Competitive Advantage: 00:02:00 •What do we mean by Products and Services: 00:03:00 •Why Product Differentiation is Critical: 00:05:00 •Product Diversification in Business Strategy: 00:06:00 •How Does Quality Management fit into your Business Strategy?: 00:04:00 •What do we mean by Competitive Advantage?: 00:06:00 •Bowman's Strategic Clock - Strategic Positioning: 00:09:00 •Products, Services and Technology in the Business Plan: 00:06:00 •Section Introduction: Competition - Know Your Enemy: 00:02:00 •Competitor Analysis: 00:05:00 •BCG Matrix: 00:06:00 •Competitors and Competitive Forces: 00:10:00 •Competitive Intensity: 00:09:00 •Industry Life Cycle: 00:05:00 •Competition - Business Plan Tie In: 00:02:00 •Section Introduction: Industry, Markets and Competition: 00:02:00 •What do we mean by External Strategic Analysis: 00:09:00 •How Does Industry Analysis Help?: 00:05:00 •Conducting PEST or Broad Factors External Analysis: 00:11:00 •What are the Business and Funding Life Cycles?: 00:10:00 •Value Chains: Connecting Companies to their External Environment: 00:08:00 •Addressing the Total Addressable Market (TAM): 00:05:00 •Market Segmentation: Choosing Customers: 00:07:00 •Bargaining Power of Suppliers: 00:06:00 •Bargaining Power of Customers/Buyers: 00:06:00 •Business Plan: Industry, Markets and Competition: 00:04:00 •Section Introduction - Operations and Customer Management: 00:02:00 •What are Business Operations?: 00:03:00 •Strategic Analysis with the Business Model Canvas: 00:14:00 •How can Corporate Structure impact Strategy?: 00:07:00 •Organisational Development: 00:04:00 •Reviewing the Operations of the Firm: 00:03:00 •Click and Mortar - Online meets Offline: 00:05:00 •eCommerce Business Models: 00:06:00 •Internal Strategic Analysis - Business Plan Tie In: 00:05:00 •Section Introduction: Six Minute Strategist SWOT Assignment: 00:02:00 •Section Introduction: Customer Value Proposition: 00:02:00 •Understanding the Customer Value Proposition: 00:03:00 •Positioning Your Firm in the Market: 00:04:00 •What do we mean by a Profit Model?: 00:05:00 •Hax's Delta Model: 00:09:00 •Switching Costs and Customer Strategy: 00:03:00 •Managing the Customer Experience: 00:05:00 •What is the Customer Journey?: 00:06:00 •Customers, Customer Value and the Business Plan: 00:03:00 •Section Introduction: Sales and Marketing: 00:02:00 •The 5 Ps of Marketing: 00:06:00 •How Can You Plan Your Marketing?: 00:11:00 •Push Marketing Strategy: 00:03:00 •Pull Marketing Strategy: 00:04:00 •Understanding AIDA: 00:07:00 •Progressive Sequence of 9 Agreements: 00:07:00 •Pricing Strategies: 00:11:00 •Sales and Marketing in the Business Plan: 00:06:00 •Section Introduction: Digital Business Strategy Transformation: 00:02:00 •Why Do You Need A Digital Strategy Blueprint?: 00:07:00 •What Skills and Assets do you need to be a Digital Entrepreneur?: 00:07:00 •Digital Strategy Blueprint Overview: 00:18:00 •Digital Strategy - Customer Centric Transformation: 00:07:00 •Digital Strategy - Customer Experience Transformation: 00:05:00 •Digital Strategy - Customer Channel Transformation: 00:06:00 •Digital Strategy - Customer Engagement Transformation: 00:19:00 •Digital Strategy - Digital Skills Transformation: 00:04:00 •Digital Strategy - Tools and Resources: 00:02:00 •Section Introduction: Understanding Financial Statements: 00:02:00 •Overview of Financial Statements: 00:03:00 •GAAP: Accruals vs Cash Accounting: 00:06:00 •Income Statement or Profit and Loss Account: 00:08:00 •Introduction to the Balance Sheet: 00:11:00 •Cash Flow Statement: 00:06:00 •Cash Flow Metrics Explained: 00:09:00 •Case Study - Apple Financial Statements: 00:04:00 •Financial Statements in the Business Plan: 00:06:00 •Section Introduction: Strategic Financial Analysis: 00:01:00 •What is Financial Analysis?: 00:11:00 •Income Statement Profitability Ratios: 00:04:00 •Balance Sheet Ratio Analysis: 00:12:00 •Cash Flow Statement Analysis: 00:05:00 •Valuation Ratios: 00:04:00 •Section Introduction: Financial Analysis - Case Study and Assignment: 00:01:00 •Apple Inc Financial Analysis - Solution: 00:03:00 •Discussion of Measurements of Growth Analysis: 00:05:00 •Discussion of Measures of Profitability Analysis: 00:07:00 •Discussion of Trading Performance Analysis: 00:03:00 •Discussion of Working Capital (Liquidity and Efficiency) Analysis: 00:12:00 •Section Introduction: Future Business Strategy Analyser Assignment: 00:01:00 •Section Introduction: Goal Setting and Performance Management: 00:02:00 •Introduction to Goal Setting: 00:03:00 •What do we mean by SMART Goals?: 00:04:00 •Key Performance Indicators: 00:04:00 •Strategic Dashboards: 00:07:00 •Corporate Performance Management: 00:04:00 •Objectives and Key Results: 00:04:00 •Year over Year Performance: 00:04:00 •Section Introduction: Growth Strategies: 00:02:00 •Organic vs Inorganic: 00:03:00 •The Advantage of First Mover Advantage: 00:05:00 •The Importance of Scalability: 00:04:00 •Merger and Acquisitions Growth Strategies: 00:10:00 •Buy and Build Growth Strategy: 00:08:00 •Negative Growth- Company Recovery Strategies: 00:09:00 •Post Coronavirus Strategies: 00:06:00 •Growth Strategies Business Plan Tie In: 00:03:00 •Section Introduction: Valuation, Funding, Exits and Returns: 00:02:00 •Valuation and Funding - A Consequence of our Business Strategy: 00:04:00 •How to Value a Company: 00:11:00 •Sources of Equity Funding: 00:08:00 •What is a Pre-Money Valuation?: 00:06:00 •How to Create a Pitch Deck for Investors: 00:06:00 •Sources and Uses of Funds in the Business Plan: 00:02:00 •What is a Cap Table?: 00:05:00 •Exit Strategies and Returns: 00:09:00 •Transaction Cost Management: 00:02:00 •Section Introduction: Risk Assessment: 00:01:00 •Risk Assessment - Strategic Plan Summary: 00:02:00 •Section Introduction: Business Plan Synthesis: 00:03:00 •Business Plan Synthesis: 00:03:00 •Business Plan - Executive Summary: 00:02:00 •Business Plan - History and Background: 00:02:00 •Business Plan - Management Summary: 00:04:00 •Business Plan Appendicies: 00:04:00 •Key Questions Check List: 00:01:00 •Business Plan - Audience Targeting: 00:03:00 •Business Plan Refinement: Types of Businesses: 00:02:00 •Summary and Wrap Up: 00:05:00 •Additional File: 00:00:00

Overview This comprehensive course on Makeup Artistry Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Makeup Artistry Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Makeup Artistry Course. It is available to all students, of all academic backgrounds. Requirements Our Makeup Artistry Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 29 sections • 144 lectures • 06:16:00 total length •Promo: 00:01:00 •Introduction: Makeup Artistry from Basic to Masterclass: 00:02:00 •Personal Hygiene: 00:01:00 •Brush Hygiene: 00:02:00 •Product Contamination: 00:01:00 •Contraindications & how to deal with them: 00:01:00 •Product Expiry: 00:01:00 •Make Up Kit Hygiene: 00:01:00 •Sum Up: 00:01:00 •Intro & Must- Have Brushes for your Make Up Starter Kit: 00:08:00 •The Different Kind of Eye Blending Brushes: 00:03:00 •The Different Kind of Foundation Brushes: 00:02:00 •How to prepare for a professional & organized Make Up appointment: 00:04:00 •Intro: Color Theory in Make Up Artistry: 00:02:00 •Understanding the Pocket Color Wheel: 00:01:00 •Warm and Cool based Colors & the meaning of Complementary Colors: 00:02:00 •Why do we Color Correct?: 00:01:00 •Correcting Dark Eye Circles on different Skin Tones: 00:02:00 •Correcting other Surface Tones : Redness & Dullness: 00:02:00 •Begin with the Skin: 00:03:00 •Intro : What are Primers ?: 00:01:00 •An Overview of the main different Primers: 00:01:00 •Silicon Based Primers : A Good or Bad Choice for the skin?: 00:01:00 •Alternative to a Primer?: 00:01:00 •How to Prepare & Prime common skintypes : Dry/ Dehydrated & Combinational/Oily: 00:03:00 •The first Step before Foundation Matching: 00:02:00 •Introducing the Undertones: 00:01:00 •What is a Surface Tone?: 00:01:00 •How to determine the Undertone visually: 00:01:00 •Foundation Matching: Striping Method: 00:03:00 •The Different Foundation Coverages: 00:05:00 •How to apply Foundation correctly: 00:05:00 •Concealer's Purpose & Tools to apply: 00:02:00 •The Correct Concealer Application: 00:02:00 •The Term : 'Baking' in Make Up Artistry: 00:01:00 •Intro : What is the Purpose of Highlighting & Contouring ?: 00:01:00 •The Steps you need to take & The different Face Shapes: 00:01:00 •Highlight & Contour EVERY Face Shape easily: 00:02:00 •Products : Which Texture & Shade ?: 00:02:00 •Tools: 00:01:00 •Practice Time : Master the Highlight & Contour Game!: 00:04:00 •Blush : A pop of Color for a more healthy looking Face: 00:03:00 •The Different Parts of the Eyes & How to apply Eye Products on them: 00:02:00 •Tools for perfect Application + Shade & Texture of Eyeshadows: 00:02:00 •Practice Time: Flawless Eye Make Up Application: 00:06:00 •Intro Eyeliner : What to avoid ( Do's & Dont's): 00:04:00 •An Overview of the different Eyeliner Products: 00:02:00 •The Different Eyeshapes: 00:01:00 •Practice Time: Basic & Winged Eyeliner Application: 00:03:00 •Recommendations & Tips: 00:02:00 •The correct Mascara Application: 00:03:00 •How to apply False Lashes correctly: 00:04:00 •Determining the Shape of the Eyebrows: 00:01:00 •Different Eyebrow Products, different Applications: 00:01:00 •Practice Time: Eyebrow Application with Brow Pomade: 00:03:00 •Practice Time 2: Eyebrow Application with a Brow Pencil: 00:03:00 •Intro : Lip Product Application & How to Prep & Prime the Lips: 00:02:00 •Which Lip Shade & Texture to Choose: 00:01:00 •Practice Time : Apply the Perfect Red Lips + Strobe: 00:04:00 •Finding out the suitable Make Up look for your Client: 00:04:00 •The Definition of a 'Natural Look' to you and your Clients: 00:02:00 •Analyzing the Clients Facial Features: 00:02:00 •Build a good Clientelle: 00:02:00 •Create your own Price-List: 00:02:00 •Manage your Bookings: 00:01:00 •Consultation & Meeting with your Client: 00:06:00 •Foundation Matching: on Neutral Light Skin Undertone: 00:01:00 •Skin Prep & Prime on a dry Skintype: 00:01:00 •Halo Eye Make Up Look on Round, heavy Lidded Eyeshapes: 00:09:00 •Correct Light Blemishes, Apply Foundation , Highlight & Contour Long Face Shape: 00:07:00 •Applying Bronzer & Blush: 00:02:00 •Creating the Perfect 3D Glow Effect: For lifted Cheekbones area: 00:02:00 •Shaping & Filling in Eyebrows with Gaps: 00:01:00 •Creating Nude Brown Ombre Lips & the Final Results: 00:03:00 •Intro Course Content: Focus of this Lesson L21: 00:01:00 •Foundation Matching on dark Complexions: Lets find the Correct shade (Mixing): 00:01:00 •Skin Prep & Prime for Combinational Skin (Oily/ Dehydrated): 00:01:00 •Day Eye Make Up Look on Small Upturned Eye Shape: 00:03:00 •Color Correcting Hyperpigmentation/ Spots on dark Skin Colors: 00:01:00 •Highlight & Contour: Oblong Face Shape with short Chin part: 00:02:00 •Apply Warmth, Color & Glow on dark Complexions: 00:01:00 •Make Big Lips appear Smaller & Final Results of Day Make Up Look: 00:01:00 •Transform Day to Night: Nightout Eye Make Up Look: 00:02:00 •Touch Ups: Another method to make Lips appear smaller & Final Results: 00:03:00 •Intro Course Content: Focus of this Lesson L22: 00:01:00 •Monolid & Close-Set Eyeshapes : How to Enhance them with Eyeshadow: 00:03:00 •Monolid Eyeshapes : Apply Eyeliner: 00:07:00 •Triangular Face Shape: Soft Highlight & Contour: 00:02:00 •Asian Nose: Creating a Prominent Nose Bridge: 00:02:00 •Touch Up & Final Results: 00:02:00 •Intro Course Content: Focus of this Lesson L23: 00:01:00 •Downturned Eyeshapes : Create bright & flattering Eyes: 00:05:00 •Color Correct Redness & Cover large-scale Freckles: 00:01:00 •Round Face Shape: Highlight & Contour: 00:03:00 •Filling in Brows with Brow Pomade & applying Cherry Red Lipstick & Final Results: 00:02:00 •Intro Course Content: Focus of this Lesson L24: 00:01:00 •Foundation Mixing & Matching on Medium Dark Skin Colors: 00:01:00 •Skin Prep & Prime: Dry Skin: 00:02:00 •Round Upturned Eyeshapes Makeup Application: 00:07:00 •Round Upturned Eyeshapes : Apply Eyeliner & Lashes: 00:03:00 •Color Correct on Medium dark Skin Tones: 00:01:00 •Square Face Shape: Highlight & Contour: 00:03:00 •How to Contour a Wide Nose: 00:01:00 •Apply Bronzer, Blush & Glow on medium dark Skin Colors: 00:02:00 •How to Correct Wide-apart & Thin Eyebrow Shapes: 00:03:00 •Perfect Pumpkin Nude Shade for Medium dark Skin Tones: 00:01:00 •Setting Spray & Final Results: 00:01:00 •Intro Course Content : Focus of this Lesson L25: 00:01:00 •Foundation Matching on Neutral Warm (Tanned) Skin Tone: 00:01:00 •Skin Prep & Prime on Combinational/Oily Skintype: 00:01:00 •Soft Pink Eye Make Up Look for Daytime: 00:05:00 •Color Correct Dark Circles around the Eyes: 00:03:00 •Rectangle Face Shape: Highlight & Contour: 00:02:00 •How to apply Bushy Brows & Final Results of Daytime Look: 00:03:00 •The Night Out Eye Make Up Transformation: 00:05:00 •Final Touch Ups & Results for the Evening Make Up Look: 00:02:00 •Intro Course Content: Focus of this Lesson L26: 00:01:00 •Slightly Hooded Eyeshapes : How to apply Eyeliner correctly: 00:02:00 •Skin Prep & Prime: Very Dry Skintype: 00:01:00 •Brighten Up & Enhance the Eyes of Wearer of Glasses: 00:05:00 •How to Prevent Red Marks That Glasses Leave Behind & giving back Structure: 00:04:00 •Creating a dewy Look, Applying Brow Mascara & Lip Gloss & Final Results Day: 00:03:00 •Evening Make Up: Sparkly, Glittery Eye Make Up Look & smudgy Burgundy Eyeliner: 00:02:00 •Intro Course Content: Focus of this Lesson L27: 00:01:00 •Skin Prep & Prime on Acne Prone/Sensitive Skin: 00:01:00 •Deep-Set Eyeshapes: How to enhance them beautifully: 00:07:00 •Color Correcting & Evening out the Skin: 00:02:00 •Inverted Triangle Face Shape: Highlight & Contour: 00:03:00 •Applying Depth, Pop of Colour & Glow on problematic Skin: 00:01:00 •Tatooed Eyebrows: How to make the Eyebrow shade looking freshly pigmented again: 00:01:00 •Apply Matte Warm Pink Nude Lipstick: 00:01:00 •Set the Make Up & Final Results: 00:01:00 •Skin Prep & Prime on Combinational T-Zone to dry Cheek area: 00:03:00 •Application of Smokey Eye Makeup Look: 00:21:00 •Highlight & Contour Rectangle Face Shape: 00:03:00 •Last Touch Ups to Complete The Makeup: Setting, Bronzer, Blush,Highlighter etc.: 00:07:00 •Intro & Skincare Products Recommendations for Acne Prone+ Sensitive Skin Types: 00:02:00 •Roségold Eye Makeup Application: 00:14:00 •Individual Lashes Application: 00:04:00 •Color Correcting & Foundation Application on Acne Prone Skin: 00:08:00 •Slim Oval Face Shape : Contouring & Highlight: 00:05:00 •Eyebrow Application on Natural, full and well-shaped Brows: 00:01:00 •Overlining Lips naturally: 00:02:00 •Results & Ending: 00:02:00

Overview This comprehensive course on Positive Psychology Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Positive Psychology Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Positive Psychology Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Positive Psychology Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 164 lectures • 08:40:00 total length •Create Capacity for True Success: 00:06:00 •Disconnect From the Grind: 00:04:00 •Create the Routine to Disconnect: 00:02:00 •Commit To the Disconnect Process: 00:02:00 •Activity: Define Your Disconnect Time: 00:02:00 •Stop Negative Self-Talk In Its Tracks: 00:05:00 •Identify Your Source of Pain: 00:01:00 •Acknowledge the Negative Thought: 00:02:00 •Define Yourself Relative to the Thought: 00:04:00 •Describe a New Reality: 00:04:00 •Verbalize the Positive Thought: 00:03:00 •Activity: Release a Negative Thought: 00:02:00 •Keep Your Joy Intact and Healthy With Positive Thoughts: 00:03:00 •Play the Vulnerability Game: 00:02:00 •Create Healthy Boundaries to Stay Positive: 00:03:00 •Make Your Process Attainable: 00:02:00 •Activity: Make Your Positivity a Reality: 00:01:00 •Become a Grounded Person Others Are Attracted To: 00:08:00 •Identify What Gives You Anxiety and Frustrations: 00:02:00 •Assume You're Not Grounded: 00:06:00 •Track What You Feel Obligated to Do: 00:04:00 •Identify When You Can't Turn Your Mind Off: 00:02:00 •Activity: Identify What Gives You Anxiety and Frustrations: 00:02:00 •Ground Yourself in A Positive Way: 00:03:00 •Assume You Are Not Fully Grounded: 00:02:00 •Assume You Have Nothing to Prove to Anybody: 00:01:00 •Set Aside Enough Time To Become Grounded: 00:02:00 •Discover the Grounding Breathing Exercise: 00:04:00 •Discover the Grounding Finger Exercise: 00:03:00 •Apply These Physical Grounding Exercises Daily In Your Life: 00:03:00 •Activity: Ground Yourself in A Positive Way: 00:02:00 •Solve Your Anxiety with Gratitude: 00:07:00 •Create a Gratitude Journal: 00:01:00 •Activity: Solve Your Anxiety with Gratitude: 00:01:00 •Solve Your Frustrations by Turning Them Around: 00:13:00 •Activity: Solve Your Frustrations by Turning Them Around: 00:01:00 •Be Significant Consistently: 00:10:00 •Become More Curious (Vs. Impressive) with People: 00:05:00 •Employ Curiosity Daily to Boost Your Positivity: 00:10:00 •Activity: Boost Your Baseline Positivity with Curiosity: 00:02:00 •Become a Good Judge of Character: 00:05:00 •Employ Character Assessing Questions: 00:04:00 •Assess Character during Conversation: 00:03:00 •Activity: Define and Identify High-Character for Yourself: 00:01:00 •Give and Expect Nothing In Return: 00:05:00 •Avoid Survival Mode: 00:02:00 •Activity: Be Comfortable Being Overt About Giving: 00:01:00 •Make People Feel Safe around You: 00:03:00 •Create Gratitude, Curiosity, and Optimism: 00:02:00 •Express Gratitude: 00:02:00 •Develop Curiosity: 00:02:00 •Practice Optimism: 00:02:00 •Activity: Enhance Your Three P's Of Mental Aptitude: 00:01:00 •Stay Even-Tempered and Patient: 00:04:00 •Recognize When You Are Being a Hare and Discourage the Rat: 00:03:00 •Activity: Map Your Positive Vision for Your Life: 00:02:00 •Maintain Responsibility and Realism: 00:02:00 •Set Positive, Realistic Goals Responsibly: 00:06:00 •Activity: Be Responsible For a Realistic Vision: 00:01:00 •Keep Your Hard Work from Going out The Window: 00:05:00 •Master Your Character and Concentration: 00:04:00 •Turn Around Character-Lacking Behaviors: 00:05:00 •Master Your Focus: 00:05:00 •Activity: Concentrate On Your Character to Master Positivity: 00:01:00 •Master Your Confidence and Courage: 00:02:00 •Grow the Seeds of Confidence: 00:03:00 •Have Courage to Put Your Confidence to Work: 00:03:00 •Use Courage to Grow Confidence: 00:02:00 •Activity: Grow Your Confidence and Courage: 00:02:00 •Identify and Mastery Your Capacity: 00:06:00 •Stabilize the Rollercoaster with Consistency: 00:05:00 •Activity: Manage Your Capacity and Consistency: 00:02:00 •How to Overcome Constant Negativity: 00:05:00 •Let Go of Holding Grudges: 00:03:00 •Redefine Your Success in Challenging Situations: 00:02:00 •Examine Non-Successful Situations: 00:01:00 •Determine Your Control over Upsetting Events: 00:02:00 •Activity: Release a Grudge: 00:02:00 •Be Difficult To Offend: 00:03:00 •Become Others-Focused: 00:05:00 •Activity: Write an Others-Focused Mission Statement: 00:01:00 •Neutralize Toxic People: 00:07:00 •Neutralize Toxic People Already In Your Life: 00:05:00 •Activity: Neutralize Toxic People: 00:02:00 •Don't Just Talk About 'It,' Be 'It': 00:04:00 •Identify How Gritty You Are: 00:01:00 •Describe Your Own Grit: 00:01:00 •Activity: Take the Grit Scale Assessment: 00:02:00 •Set Up Your Environment for Self-Control: 00:02:00 •Get Some Sleep: 00:01:00 •Purge Yourself of Negativity: 00:02:00 •Follow a Healthy, Daily Routine: 00:01:00 •Live With Zest and Excitement: 00:01:00 •Rise Up and Be Real: 00:02:00 •Activity: Incorporate the Five Healthy/Daily Habits in Your Life: 00:02:00 •Make Your Grit Sustainable: 00:02:00 •Direct Yourself to Sustained Grit: 00:02:00 •Focus On Solutions, Not Problems: 00:02:00 •Activity: Self-Coach To Sustain Your Grit: 00:01:00 •Become More Comfortable In Your Own Skin: 00:06:00 •Become More Relaxed: 00:02:00 •Work On Yourself to Help Others: 00:05:00 •Try a Form of Meditation: 00:02:00 •Activity: Create a Gratitude List: 00:01:00 •Get Physically Fit: 00:10:00 •Exercise to Feel Alive: 00:04:00 •Get to Sleep: 00:03:00 •Activity: Identify New Positive Healthy Habits: 00:01:00 •Develop Strong Body Language: 00:04:00 •Make a Strong First Impression: 00:04:00 •Make Eye Contact: 00:03:00 •Present Good Posture: 00:03:00 •Activity: Develop Strong Body Language: 00:02:00 •Practice the Respect That People Gravitate Toward: 00:04:00 •Identify Positive Boundaries: 00:04:00 •Demonstrate Positive Boundary Practices: 00:04:00 •Protect Your Mental and Emotional Health: 00:03:00 •Activity: Identify Your Positive Boundaries: 00:01:00 •Recognize Boundaries Where You Fall Short: 00:02:00 •Create Your Own Boundaries: 00:03:00 •Make Creating and Evaluating Them Routine: 00:02:00 •Activity: Reign in Your Boundary Short-Comings: 00:02:00 •Use Grit to Enforce: 00:02:00 •Use Conative Strengths to Enforce: 00:03:00 •Determine Your Boundary Enforcement Helpers: 00:02:00 •Activity: Enforce Your Boundaries: 00:01:00 •Become the Person You Are Meant To Be: 00:07:00 •Know Yourself through Strengths and Weaknesses: 00:07:00 •Solicit Input from Leaders: 00:03:00 •Enhance Your Strengths: 00:03:00 •Activity: Self-Identify Your Strengths: 00:01:00 •Embrace Change in Your Life: 00:04:00 •Become Proactive To Welcome Change In Your Life: 00:08:00 •Activity: Embrace Change to Achieve a Goal: 00:01:00 •Learn To Say 'No': 00:09:00 •Learn To Say No To Other Non-Key Commitments: 00:05:00 •Use Your Positive Success to Bring Positive Success to Others: 00:05:00 •Identify Your Greatest Gift for Others: 00:02:00 •Seek Outside Counsel: 00:02:00 •Assess To Gain Understanding: 00:02:00 •Activity: Consolidate Insights on Your Gift: 00:02:00 •Live Out the People You Serve: 00:04:00 •Honor Your Commitments to Your Team: 00:03:00 •Honor Your Commitments to Yourself: 00:03:00 •Activity: Reflect On Your Business Practices: 00:02:00 •Live Out How Well You Serve Others: 00:02:00 •Harness Your Vision: 00:02:00 •Be a Go-Giver: 00:02:00 •Activity: Apply the Five Laws: 00:01:00 •Be Free From a World of Struggle and Hurt: 00:09:00 •Identify Whose Business It Is: 00:02:00 •Identify When It's Your Business: 00:02:00 •Identify When It's Other People's Business: 00:05:00 •Activity: Identify Whose Business It Is: 00:01:00 •Find Safety to Detach: 00:01:00 •Separate Your Life from Who You Are As a Person: 00:05:00 •Separate a Value from a Thought: 00:06:00 •Show Empathy without Picking up The Rope: 00:11:00 •Activity: Find Safety to Detach: 00:02:00 •Look Forward to the Next No: 00:01:00 •Take Turtle Steps to Detach: 00:03:00 •Take Bigger Steps to the Next No: 00:06:00 •Activity: Look Forward to the Next No: 00:01:00 •Assignment - Positive Psychology Masterclass: 00:00:00

Overview In the contemporary UK educational landscape, an estimated 80% of schools employ Higher Level Teaching Assistants (HLTAs) to further enrich their students' learning experience. This Level 4 Certificate for Higher Level Teaching Assistants gives aspirants the tools and knowledge to become an integral part of this transformative journey. The role of HLTAs has never been more pivotal; they bridge the gap between teachers and students, fostering an environment of growth, understanding, and profound development. With the landscape of education constantly evolving, HLTAS must be equipped with the latest knowledge and methodologies. Let's unleash the true potential and make a lasting difference in students' lives. Join the Level 4 Certificate for Higher Level Teaching Assistants course today. Benefits you will gain: Top-notch e-learning materials. Unlimited access from any corner of the world. Level 4 Certificate for Higher Level Teaching Assistants (RQF) (Regulated qualification) An innovative, easy-to-use learning platform. 24/7 student support. Qualification Level 4 Certificate for Higher Level Teaching Assistants (RQF) Description For this qualification, learners must complete a minimum of 36 credits through seven mandatory units.In this course, you will get to enhance your knowledge in all seven mandatory units. Awareness of special educational needs Child development and welfare Curriculum planning, delivery and assessment Developing skills to promote positive working relationships Promoting positive behaviour in children and young people Providing support for individual learners and small groups Understand the Higher Level Teaching Assistant role The award aims to improve the potential of the students to: Learn about the importance of education Get familiar with child development and welfare. Understand the skills of the positive working relationship. Know how to promote positive behaviour in children and young people. Enhance the advanced teaching assistant role. Qualification Purpose This qualification is aimed at learners employed in a teaching assistant role who wish to progress to Higher Level Teaching Assistant status. The purpose is to develop learners' knowledge, understanding, and skills to address the challenges they meet in their workplace. They will also understand the knowledge needed to support individuals and small groups and help individuals with a range of additional needs. Who is this course for? Our extensive Level 4 Certificate for Higher Level Teaching Assistants (RQF) course is suitable for ambitious learners who are already working or considering working in the teaching sector.The qualification is also suitable for individuals who: Wish to join in a teaching professionals Beginner this field and wish to acquire in-demand assessing skills Wish to gain formal recognition of their skills Want to study from home at their own convenience Assessment The qualification assessments will be taken through tutor-marked assignments. Upon completing each unit, the learner must attempt a series of questions with comprehensive answers, which will be marked by the tutor. The tutor-marked tasks are required to be assessed by a professional as well. Thereupon, to ensure all the course assignments have met the standards properly by both the learners and assessors, the tasks are subjected to internal and external moderation. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies, to ensure they have gained the work-based learning outcomes of this programme properly. Entry Requirements At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. Progression Successful learners may wish to progress to teaching qualifications such as: Level 3 Award in Education and Training Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Total Qualification Time This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the qualification, i.e. to achieve all learning outcomes.Total Qualification Time comprises GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for qualification is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 380hours.Total Credit value 36 Guided Learning Hours These hours are made up of all real-time contact time, guidance or assessment of a learner by a lecturer, trainer or other appropriate education or training provider.GLH or Guided Learning Hours for this qualification is 108. Method of Assessment: Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. All learning outcomes must be met to achieve a Pass - there is no grading. Career path Teacher Education Professional Education Trainer Teaching Assistant Education and Training Officer Course Curriculum 54 sections • 74 lectures • 00:00:00 total length •Getting Started With the Course: 00:00:00 •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (quals): 00:00:00 •Assignment Preparation Guideline: 00:00:00 •Beginners Guide to Referencing: 00:00:00 •Guideline for the Observation Session: 00:00:00 •1. Purpose of a Higher Level Teaching Assistant: 00:00:00 •2. Role of a Higher Level Teaching Assistant: 00:00:00 •1. Purpose of CPD and How it Affects Practice: 00:00:00 •2. Use of Advice and Feedback to Improve Performance: 00:00:00 •1. Importance of Team Work and Identifying Different Team Roles: 00:00:00 •2. Workplace Collaboration: 00:00:00 •3. Managing and Developing the Effective Practice of Appropriate Team Members: 00:00:00 •HLTA Unit 01: 00:00:00 •1. Stages of Physical, Social and Intellectual Development: 00:00:00 •1.External and Personal Factors that Affect Child Development: 00:00:00 •2.Theories to Support Development: 00:00:00 •3. Types of Changes That Affect a Child's Development or Wellbeing: 00:00:00 •4. Referral Assessment of Special Educational Needs: 00:00:00 •1. Parents and Carers Contributions for the Development and Well-being of Children and Young People: 00:00:00 •1. Frameworks That Support Development and Well-being of Children: 00:00:00 •HLTA Unit 02: 00:00:00 •1. Legal Entitlement of Children and Young People with Special Educational Needs: 00:00:00 •1. Legislation and Codes of Practice to Promote Equality and Diversity: 00:00:00 •2. Experience and Impact of Prejudice and Discrimination and Applying Principles of Equality, Diversity and Inclusion: 00:00:00 •1. Types of Special Educational Needs and Ways of Supporting Children and Young People with Learning Difficulties: 00:00:00 •1. Effects of a Disability on Children and Young People: 00:00:00 •2. Nature of Sensory or Physical Needs and Roles and Responsibilities of Others and Assistive Technology: 00:00:00 •1. Language and Vocabulary Appropriate to the Age of the Learner, Level of Understanding and Proficiency: 00:00:00 •2. Ways of Introducing Words and Language Structures: 00:00:00 •HLTA Unit 03: 00:00:00 •1. Policies and Procedures to Promote Positive Behaviour: 00:00:00 •2. Importance of Consistency and Fairness When Applying Boundaries and Rules for Behaviour: 00:00:00 •1. Promoting Positive Values, Attitudes and Behaviour: 00:00:00 •2. Ways of Establishing Ground Rules: 00:00:00 •3. Effective Strategies to Promote Positive Values, Attitudes and Behaviour: 00:00:00 •1. Patterns and Triggers of Challenging behaviour and Actions: 00:00:00 •2. Inappropriate and Challenging Behaviour Management: 00:00:00 •3. Supporting Children and Young People to Identify and Avoid Inappropriate Behaviour: 00:00:00 •4. How to Deal with Bullying, Harassment or Oppressive Behaviour: 00:00:00 •1. Contributing to Reviews of Behaviour and Behaviour Policies: 00:00:00 •Observation Report - Unit 4: 00:00:00 •HLTA Unit 04: 00:00:00 •1. Preparing the Resources Required for Planned Learning Activities: 00:00:00 •2. Developing and Adapting Resources to Meet the Needs of Individuals and Group: 00:00:00 •3. Learning Support Strategies to Meet the Needs of Individuals and Group: 00:00:00 •4. Health, Safety, Security and Access Requirements of the Learning Environment: 00:00:00 •5. Giving Attention to Learners for Balancing the Needs of Individuals and Group: 00:00:00 •6. Assessing Learners' Participation and Progress in Activities: 00:00:00 •7. How to Provide Feedback Effectively: 00:00:00 •8. Evaluating How Own Knowledge, Understanding and Skills Impact on Practice of Individuals and Group: 00:00:00 •HLTA Unit 05: 00:00:00 •1. Effective Communication with Children and Colleagues: 00:00:00 •2. Communicating Effectively with Parents and Carers: 00:00:00 •3. Commitment to Collaborative and Cooperative Working with Colleagues: 00:00:00 •Observation Report - Unit 6: 00:00:00 •HLTA Unit 06: 00:00:00 •1. Teaching Strategies: 00:00:00 •2. Designing Opportunities for Learners to Develop Their literacy, Numeracy, ICT and Thinking and Learning Skills: 00:00:00 •3. How Learners' Prior Knowledge and Attainment Enables Them to Meet Learning Objectives: 00:00:00 •4. Appropriate Language to Suit the Age and Ability of Learners: 00:00:00 •5. Management of Individual, Group and Whole-Class Learning: 00:00:00 •6. Appropriate Teaching to Suit the Stage of the Lesson and the Needs of the Learners: 00:00:00 •1. Opportunities for Using ICT to Support Pupils' Learning and Its Impact: 00:00:00 •2. Encouraging Pupils to Use ICT to Solve Problems, Work Collaboratively and Find Out New Information: 00:00:00 •1. Providing Constructive Feedback: 00:00:00 •2. Supporting and Guiding Learners: 00:00:00 •3. Using Assessment to Diagnose Learner's Needs: 00:00:00 •1. Monitoring Learners' Learning Progress: 00:00:00 •Observation Report - Unit 7: 00:00:00 •HLTA Unit 07: 00:00:00 •Assignment Submission Checklist: 00:00:00 •Submit Your Assignments: 00:00:00

Overview This comprehensive course on Complete iOS 11 and Swift 4 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete iOS 11 and Swift 4 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete iOS 11 and Swift 4. It is available to all students, of all academic backgrounds. Requirements Our Complete iOS 11 and Swift 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 13 sections • 177 lectures • 19:08:00 total length •iOS 11 Course Overview: 00:11:00 •Install Xcode 9: 00:07:00 •Xcode 9 Beta 4 Update: 00:09:00 •App: Hustle - Your first iOS 11 App: 00:22:00 •Variables, operators, and how computers work: 00:17:00 •Strings in Swift: 00:15:00 •Working with numbers in Swift: 00:20:00 •Swift Functions: 00:23:00 •Booleans: 00:21:00 •Constants: 00:10:00 •Array Data Structure in Swift: 00:13:00 •Swift Loops: 00:19:00 •Dictionary Data Structure in Swift: 00:19:00 •Object Oriented Programming in Swift: 00:12:00 •Inheritance: 00:08:00 •Polymorphism: 00:08:00 •Optionals: 00:21:00 •Enumerations: 00:20:00 •Extensions: Part 1: 00:15:00 •Extensions: Part 2: 00:21:00 •Intro to Protocols, Delegates - Numbers Example: 00:13:00 •Intro to Protocols, Delegates Part 2 - Question Generator: 00:18:00 •Protocols, Delegates - Building Color Magic App UI: 00:17:00 •Protocols, Delegates - Using the Delegate Method in Color Magic App: 00:16:00 •Protocols, Delegates - Using Mutating Functions in Types: 00:18:00 •Git and Version Control - The Fun Way!: 00:12:00 •Terminal Basics - Changing Directories: 00:06:00 •Terminal Basics - Creating Directories and Files: 00:05:00 •Terminal Basics - Copying and Renaming Files: 00:09:00 •Terminal Basics - Deleting Files and Directories: 00:06:00 •Git Basics: 00:17:00 •Setting up Github: 00:05:00 •Working with Local and Remote Repositories: 00:11:00 •Handling Git Merge Conflicts: 00:17:00 •App: Swoosh 01 - Creating the Welcome Screen: 00:25:00 •App: Swoosh 02 - Working with Frames: 00:16:00 •App: Swoosh 03 - Intro to Auto Layout: 00:27:00 •App: Swoosh 04 - Working with Stack Views: 00:27:00 •App: Swoosh 05 - Intro to Segues (Changing Screens): 00:10:00 •App: Swoosh 06 - Refactoring in Xcode 9: 00:10:00 •App: Swoosh 07 - Debugging: setValue forUndefinedKey: 00:04:00 •App: Swoosh 08 - Programmatic Segues: 00:09:00 •App: Swoosh 09 - IBActions (Handling Events) and Data Models: 00:16:00 •App: Swoosh 10 - Passing Data Between View Controllers: 00:12:00 •App: Dev Profile 01 - Auto layout for iPhones: 00:22:00 •App: Dev Profile 02 - Auto layout for iPads (Size Classes): 00:20:00 •App: Window Shopper 01 - Custom Text Fields: 00:18:00 •App: Window Shopper 02 - Input Accessory Views: 00:15:00 •App: Window Shopper 03 - Unit Testing our Data: 00:17:00 •App: Window Shopper 04 - Calculation Algorithm: 00:13:00 •App: Window Shopper 05 - Custom Drawing with drawRect: 00:12:00 •App: Coder Swag 01 - Project creation: 00:23:00 •App: Coder Swag 02 - Tableviews, Delegate, and Data Source: 00:33:00 •App: Coder Swag 03 - Collection Views (Grid Layouts): 00:13:00 •App: Coder Swag 04 - Working with Data Models: 00:14:00 •App: Coder Swag 05 - Displaying Data in Collection View Cells: 00:20:00 •Intro to Chat App: 00:04:00 •App: Smack - Project Setup: 00:26:00 •App: Smack - SWReveal: 00:20:00 •App: Smack - ChannelVC UI: 00:25:00 •App: Smack - LoginVC UI: 00:22:00 •App: Smack - CreateAccountVC UI: 00:19:00 •App: Smack - Web request and API: 00:09:00 •App: Smack - Hosting API: 00:20:00 •App: Smack - Locally Hosting API: 00:18:00 •App: Smack - Creating a web request in Xcode: 00:28:00 •App: Smack - Registering a User: 00:16:00 •App: Smack - Logging in a user: 00:20:00 •App: Smack - Creating a user: 00:26:00 •App: Smack - Avatar Picker Part 1: 00:19:00 •App: Smack - Avatar Picker Part 2: 00:20:00 •App: Smack - Generate a Avatar BG Color: 00:26:00 •App: Smack - LoggedIn Interface: 00:23:00 •App: Smack - Profile View: 00:25:00 •App: Smack - Logging in users: 00:23:00 •App: Smack - Getting channels: 00:19:00 •App: Smack - Channels TableView: 00:14:00 •App: Smack - Add Channel VC: 00:19:00 •App: Smack - Sockets and Channels: 00:26:00 •App: Smack - Refining Login Flow: 00:19:00 •App: Smack - Fetching Messages: 00:20:00 •App: Smack - Sending First Message: 00:17:00 •App: Smack - Displaying Chat Messages: 00:18:00 •App: Smack - Sockets and Messages: 00:19:00 •App: Smack - Typing Users: 00:22:00 •App: Smack - Unread Channels: 00:18:00 •Where to go from here: 00:08:00 •I'm Back: 00:08:00 •Intro to App: Pixel City: 00:02:00 •Creating Xcode Project: Pixel City: 00:04:00 •Installing Alamofire / AlamofireImage Cocoapods: 00:07:00 •Building MapVC UI /Conforming to MKMapViewDelegate /Setting Delegate of mapView: 00:15:00 •Requesting Location Services in iOS 11 / Centering Map On User Location: 00:18:00 •Adding UITapGestureRecognizer to Drop Custom Pins on MapView: 00:15:00 •Setting a Custom Map Annotation Color: 00:05:00 •Animating Photos View / Programmatically adding spinner and label subviews: 00:20:00 •Adding UILabel for Pull Up View / Adding UICollectionView Programmatically: 00:17:00 •Getting API Key from Flickr / Using Flickr API URL Format: 00:14:00 •Using Alamofire to Download URLS: 00:21:00 •Using Alamofire to Download Images / Cancelling All Sessions: 00:16:00 •Setting Up UICollectionView / Adding Images / Reloading UICollectionView: 00:10:00 •Building PopVC / Presentation PopVC When UICollectionViewCell is Tapped: 00:16:00 •Adding 3D Touch Peek: 00:15:00 •Challenge 1: 00:02:00 •Setting up developer: 00:10:00 •Implementing Google AdMob: 00:19:00 •Fetching a list of Products: 00:15:00 •Starting an in-app Purchase: 00:09:00 •Testing in-app Purchases: 00:18:00 •Restoring in-app Purchases after App Deletion: 00:09:00 •Intro to App: GoalPost: 00:03:00 •Creating Xcode Project / Project Folders: 00:04:00 •Building GoalsVC: 00:14:00 •Building GoalCell: 00:14:00 •What is Core Data?: 00:06:00 •Creating Goal Core Data Entity and Attributes: 00:08:00 •Displaying Static GoalCells in UITableView / Creating GoalType Enum: 00:10:00 •Building CreateGoalVC: 00:15:00 •Creating a UIViewController Extension: 00:11:00 •Creating a UIView / UIButton Extension: 00:19:00 •Building FinishGoalVC / Passing Data from CreateGoalVC: 00:19:00 •Saving Goal Data to Persistent Store: 00:13:00 •Fixing Dismissal of FinishGoalVC: 00:07:00 •Fetching Data from Persistent Store / Filling UITableView with Fetched Data: 00:16:00 •Removing Objects from Persistent Store using UITableView Delete Action: 00:11:00 •Setting Goal Progress for UITableViewCell: 00:15:00 •Challenge 2: 00:01:00 •Intro to App: Breakpoint: 00:03:00 •Creating Xcode Project / Setting Up Project Folders: 00:05:00 •Creating Firebase Project: 00:11:00 •Setting Up DataService / Creating Firebase Database Users: 00:11:00 •Building AuthVC and LoginVC in Interface Builder: 00:18:00 •Creating InsetTextField and ShadowView Subclasses: 00:18:00 •Setting up AuthService: 00:13:00 •Building FeedVC and GroupsVC in Interface Builder: 00:16:00 •Presenting LoginVC from AppDelegate / Allowing Login with Email: 00:22:00 •Building MeVC and Adding to UITabBarController: 00:10:00 •Creating CreatePostVC and Uploading Posts to Firebase: 00:20:00 •Creating UIView Extension for Binding Views to Keyboard: 00:15:00 •Building FeedCell: 00:10:00 •Writing the Message Model and Getting All Feed Messages from Firebase: 00:21:00 •Converting UIDs into Emails and Reversing the Order of a TableView: 00:20:00 •Creating CreateGroupVC and Connecting @IBOutlets/Actions: 00:15:00 •Creating UserCell: 00:16:00 •Searching for Email Accounts to Add to Group: 00:19:00 •Adding Users to Group with didSelectRowAt indexPath: 00:21:00 •Creating Groups and pushing them to Firebase: 00:16:00 •Creating GroupCell: 00:15:00 •Creating Group Model and Getting All Groups from Firebase: 00:19:00 •Building GroupFeedVC: 00:18:00 •Initializing Group Data for a Group and Presenting on GroupFeedVC: 00:16:00 •Downloading All Message for a Group and Animating Upon New Message: 00:24:00 •Creating a UIViewController Extension for Presenting GroupFeedVC: 00:07:00 •Challenge 3: 00:02:00 •Intro to app: 00:02:00 •Intro to CoreML: 00:05:00 •What is machine learning?: 00:08:00 •Creating Xcode 9 project: 00:03:00 •Building UI: 00:18:00 •AVFoundation: 00:18:00 •Tap gestures to take snapshot on item: 00:11:00 •Core ML Xcode 9 Beta 4 Update / Fix Preview Photo Crash: 00:03:00 •Downloading CoreML models: 00:21:00 •Adding UI controls for flash control: 00:07:00 •Training your app to speak what it sees: 00:18:00 •App: RampUp - Intro to ARKit App: 00:02:00 •App: RampUp - Resources: 00:04:00 •App: RampUp - Project creation: 00:11:00 •App: RampUp - SceneKit, 3D models: 00:11:00 •App: RampUp - Ramp picker popover: 00:14:00 •App: RampUp - 3D models in SceneKit for popover: 00:18:00 •App: RampUp - 3D models in SceneKit for popover part 2: 00:12:00 •App: RampUp - Detecting taps on 3D objects: 00:17:00 •App: RampUp - Placing ramps in ARKit: 00:24:00 •App: RampUp - Moving objects in 3D space in augmented reality: 00:20:00 •ARKit - where to go next: 00:04:00 •Assignment - Complete iOS 11 and Swift 4: 00:00:00

Overview This comprehensive course on Internet of Things will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Internet of Things comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Internet of Things. It is available to all students, of all academic backgrounds. Requirements Our Internet of Things is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 65 lectures • 08:53:00 total length •Module 01: Introduction: 00:02:00 •Module 02: Course Agenda: 00:03:00 •Module 01: Introduction to Internet of Things: 00:13:00 •Module 02: Choosing Cloud Services for IoT: 00:05:00 •Module 03: What is Raspberry Pi Part 1?: 00:09:00 •Module 04: What is Raspberry Pi Part 2?: 00:06:00 •Module 01: Downloading OS for Raspberry Pi Noobs-Raspbian: 00:07:00 •Module 02: Install OS using NOOBS: 00:11:00 •Module 03: Remote Control of Raspberry Pi Using VNC Viewer: 00:10:00 •Module 04: Install OS using Raspbian Image part 1: 00:06:00 •Module 05: Install OS using Raspbian Image part 2: 00:02:00 •Module 01: Getting Around Raspbian Operating System part 1: 00:10:00 •Module 02: Getting around Raspbian Operating System part 2: 00:08:00 •Module 03: Getting around Raspbian Operating System part 3: 00:06:00 •Module 04: How To Run Python program On Raspberry Pi: 00:09:00 •Module 01: Raspberry PI GPIO Concepts: 00:07:00 •Module 02: Raspberry Pi GPIO Interfacing Single LED: 00:17:00 •Module 03: Raspberry Pi GPIO Interfacing Multiple LED's: 00:09:00 •Module 04: Rapberry Pi GPIO Interfacing Buzzer: 00:03:00 •Module 01: Raspberry Pi and Transistorized Switching: 00:09:00 •Module 02: Raspberry Pi and Relay part 1: 00:13:00 •Module 03: Raspberry Pi and Relay part 2: 00:08:00 •Module 01: Accepting Digital Input on Raspberry Pi Part 1: 00:13:00 •Module 02: Accepting Digital Inputs on Raspberry Pi Part 2: 00:07:00 •Module 01: Sensor Interfacing With Raspberry Pi LDR1: 00:05:00 •Module 02: Sensor Interfacing With Raspberry Pi LDR 2: 00:10:00 •Module 03: Sensor Interfacing With Raspberry Pi LDR 3: 00:07:00 •Module 04: Sensor Interfacing with Rapberry Pi DHTT11 part 1: 00:10:00 •Module 05: Sensor Interfacing with Rapberry Pi DHTT11 part 2: 00:10:00 •Module 06: Sensor Interfacing with Raspberry pi Using SenseHAT: 00:11:00 •Module 07: Ultrasonic Sensor Interfacing with Raspberry Pi: 00:14:00 •Module 01: BMP180 with Raspberry Pi: 00:07:00 •Module 02: Enabling I2C on Raspberry Pi: 00:05:00 •Module 03: BMP180 Python Code: 00:06:00 •Module 01: Getting Started With IoT: 00:11:00 •Module 02: Getting Started with Microsoft Azure IoT Hub Part 1: 00:04:00 •Module 03: Getting Started with Microsoft Azure IoT Hub Part 2: 00:05:00 •Module 04: Getting Started with Microsoft Azure IoT Hub Part 3: 00:09:00 •Module 05: Create Device inside Azure IoT Hub: 00:06:00 •Module 06: Enable Azure Cloud Shell and enable IoT Extension: 00:08:00 •Module 07: Send Data to Azure IoT Hub Using Python Program: 00:09:00 •Module 08: Send Actual Temperature and Humidity Values to Azure IoT hub: 00:03:00 •Module 09: Storing the Data on Microsoft Azure Using Custom Gateway: 00:13:00 •Module 10: Save data to blob storage using Stream Analytics Job: 00:12:00 •Module 11: Data Visualization with Power BI Part 1: 00:07:00 •Module 12: Data Visualization with Power BI Part 2: 00:12:00 •Module 13: Creating Custom web app with azure for data visualization Part 1: 00:10:00 •Module 14: Creating Custom web app with azure for data visualization Part 2: 00:14:00 •Module 15: Creating Custom web app with azure for data visualization Part 3: 00:12:00 •Module 16: Dealing with password error while pushing your webapp to azure: 00:01:00 •Module 17: Cleaning up Azure Resources: 00:02:00 •Module 18: Remote Monitoring using Azure Logic App Part 1: 00:12:00 •Module 19: Remote Monitoring using Azure Logic App Part 2: 00:10:00 •Module 01: Introduction to Thingspeak: 00:06:00 •Module 02: Create an account and send data to Thingspeak: 00:08:00 •Module 01: Getting started with SaaS IoT Platform io.adafruit.com: 00:08:00 •Module 02: What is MQTT?: 00:10:00 •Module 03: Sending Data to Adafruit Io Using MQTT Part 1: 00:17:00 •Module 04: Sending Data to Adafruit io Using MQTT part 2: 00:14:00 •Module 05: Home automation project with adafruit IO Part 1: 00:15:00 •Module 06: Home Automation Project with Adafruit IO Part 2: 00:02:00 •Module 01: IoT Security: 00:14:00 •Module 02: Conclusion: 00:01:00 •Resources - Internet of Things: 00:00:00 •Assignment - Internet of Things: 00:00:00

Overview This comprehensive course on Pure Mathematics Fundamentals will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pure Mathematics Fundamentals comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Pure Mathematics Fundamentals. It is available to all students, of all academic backgrounds. Requirements Our Pure Mathematics Fundamentals is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 14 sections • 193 lectures • 03:43:00 total length •About Course: 00:02:00 •Quick Guide: 00:01:00 •Topics of Essential Revision - 1: 00:00:00 •Negative numbers and operations on Integers: 00:14:00 •The rules of Indices in Algebra: 00:11:00 •Working with indices Part 1: 00:10:00 •Working with indices Part 2: 00:08:00 •Fractional Indices: 00:12:00 •What are Polynomials?: 00:07:00 •Writing statements in Algebraic Form: 00:06:00 •Simplification using BODMAS: 00:08:00 •Distributive Property: 00:07:00 •Addition of Algebraic expressions: 00:13:00 •Subtraction of Algebraic expressions: 00:12:00 •Multiplication of Algebraic Expressions Part 1: 00:05:00 •Multiplication of Algebraic Expressions Part 2: 00:05:00 •Multiplication of Algebraic Expressions Part 3: 00:06:00 •Division of algebraic expressions Part 1: 00:11:00 •Division of algebraic expressions Part 2: 00:10:00 •Division of algebraic expressions Part 3: 00:07:00 •Topics of Essential Revision - 2: 00:00:00 •Factorization by method of common factor: 00:13:00 •Factorization by regrouping the terms: 00:10:00 •Factorization by difference of two squares: 00:11:00 •Factorization using identity (a + b) ² and (a - b) ²: 00:10:00 •Factorization using identity (a + b + c) ²: 00:05:00 •Factorization by middle term split Part 1: 00:12:00 •Factorization by middle term split Part 2: 00:09:00 •Simultaneous Linear Equations: 00:07:00 •Graphical Method: 00:06:00 •Graphical method Continued: 00:11:00 •Elimination by substitution Method: 00:09:00 •Equating the coefficients Method: 00:11:00 •Cross Multiplication: 00:10:00 •Equations Reducible to Linear Equations-1: 00:08:00 •Equations Reducible to Linear Equations-2: 00:14:00 •Introduction to Quadratic Equations: 00:05:00 •Solving Quadratic Equations by Factorization method: 00:09:00 •Writing in completed square form: 00:07:00 •Solving by completed square method: 00:08:00 •Sketching of Quadratic Graphs: 00:12:00 •Quadratic graphs using Transformations: 00:06:00 •Quadratic inequalities: 00:11:00 •Deriving Quadratic formula: 00:05:00 •Solving problems using Quadratic Formula: 00:06:00 •Nature of Roots Part - 1: 00:05:00 •Nature of roots Part - 2: 00:12:00 •Downloadable Resources: 00:00:00 •Distance formula: 00:18:00 •Mid point formula: 00:05:00 •Gradient of a line: 00:11:00 •Graphing using gradient and y intercept: 00:03:00 •Some standard lines: 00:05:00 •Slope intercept form y = m x +c: 00:06:00 •Point slope form and two point form: 00:11:00 •Intersection of line and parabola: 00:10:00 •Past Papers Problems Part 1: 00:09:00 •Past Papers Problems Part 2: 00:11:00 •Past Papers Problems Part 3: 00:09:00 •Past Papers Problems Part 4: 00:12:00 •Past Papers Problems Part 5: 00:12:00 •Downloadable Resources: 00:00:00 •Sequence and series ( video): 00:08:00 •Arithmetic Sequence: 00:10:00 •General term of an A.P.: 00:07:00 •Finding given term is which term: 00:05:00 •Writing sequence when two terms are known: 00:08:00 •Condition for three terms to be in A.P.: 00:05:00 •Sum to n terms of A.P.: 00:06:00 •Practice Problems 1 (A.P.): 00:09:00 •Practice problems 2 (A.P.): 00:07:00 •Practice problems 3 (A.P.): 00:07:00 •Practice problems 4 (A.P.): 00:11:00 •Geometric Progressions: 00:12:00 •Sum to n terms in G.P.: 00:14:00 •Sum to infinite Terms in G.P.: 00:13:00 •Practice Problems 1 (GP): 00:15:00 •Practice Problems 2 (GP): 00:12:00 •Practice Problems 3 (GP): 00:07:00 •Practice Problems based on AP and GP both: 00:15:00 •Past papers problems 1: 00:17:00 •Past papers problems 2: 00:10:00 •Past papers problems 3: 00:11:00 •Downloadable Resources: 00:00:00 •Geometric Progressions - Resources: 00:00:00 •What is Factorial?: 00:07:00 •n-choose -r problems: 00:07:00 •Properties of n - choose -r: 00:05:00 •Binomial Theorem for positive index: 00:20:00 •Expanding using Binomial Theorem: 00:11:00 •Finding the indicated term in the Binomial expansion: 00:11:00 •Finding the indicated term from end: 00:09:00 •Finding the coefficient for given exponent (index) of the variable: 00:09:00 •Finding the term independent of variable: 00:05:00 •Expanding in increasing and decreasing powers of x: 00:09:00 •Practice problems 1: 00:12:00 •Practice Problems 2: 00:09:00 •Practice problems 3: 00:10:00 •Past papers problems 1: 00:15:00 •Past Paper problems 2: 00:13:00 •Past Paper problems 3: 00:09:00 •Downloadable Resources: 00:00:00 •What is Function?: 00:08:00 •Vertical Line Test: 00:04:00 •Value of a Function Graphically: 00:08:00 •Domain Range of a function Algebraically: 00:14:00 •Domain Range of a function Graphically: 00:07:00 •Even & Odd Functions: 00:07:00 •One to one Function: 00:05:00 •Composite Functions: 00:09:00 •How to draw Rational Functions- 1: 00:05:00 •How to draw Rational Functions- 2: 00:10:00 •Inverse of a function Algebraically: 00:05:00 •Inverse of a function Graphically: 00:09:00 •Practice Problems 1: 00:16:00 •Practice Problems 2: 00:11:00 •Downloadable Resources: 00:00:00 •What is Derivative?: 00:08:00 •Derivation of formula for Derivative: 00:06:00 •Differentiation by definition or First Principle: 00:07:00 •Power Rule: 00:22:00 •Practice Problems on Power Rule 1: 00:07:00 •Practice Problems on Power Rule 2: 00:07:00 •Practice Problems on Power Rule 3: 00:05:00 •Practice Problems on Power Rule 4: 00:13:00 •Practice Problems on Power Rule 5: 00:08:00 •Downloadable Resources: 00:00:00 •Tangents and Normals- Basics: 00:13:00 •Practice- Tangents and Normals Part 1: 00:16:00 •Practice- Tangents and Normals Part 2: 00:13:00 •Practice- Tangents and Normals Part 3: 00:11:00 •Practice- Tangents and Normals Part 4: 00:14:00 •Downloadable Resources: 00:00:00 •Stationary Points - Basics: 00:13:00 •Practice- Increasing Decreasing & Maxima Minima part 1: 00:11:00 •Practice- Increasing Decreasing & Maxima Minima part 2: 00:12:00 •Practice- Increasing Decreasing & Maxima Minima part 3: 00:10:00 •Downloadable Resources: 00:00:00 •Concavity-Basics: 00:02:00 •Concavity & Second Derivative: 00:08:00 •Second Derivative Test: 00:09:00 •Practice Problems on second derivative: 00:04:00 •Practice Problem of Maxima Minima using second derivative test Part 1: 00:17:00 •Practice Problem of Maxima Minima using second derivative test Part 2: 00:10:00 •Practice Problem of Maxima Minima using second derivative test Part 3: 00:07:00 •Practice Problem of Maxima Minima using second derivative test Part 4: 00:07:00 •Applications of Maxima and Minima Part 1: 00:09:00 •Applications of Maxima and Minima Part 2: 00:07:00 •Applications of Maxima and Minima Part 3: 00:10:00 •Applications of Maxima and Minima Part 4: 00:09:00 •Applications of Maxima and Minima Part 5: 00:10:00 •Applications of Maxima and Minima Part 6: 00:08:00 •Past Paper Problems on applications of maxima and minima Part 1: 00:09:00 •Past Paper Problems on applications of maxima and minima Part 2: 00:09:00 •Past Paper Problems on applications of maxima and minima Part 3: 00:08:00 •Past Paper Problems on applications of maxima and minima Part 4: 00:07:00 •Chain Rule: 00:12:00 •Rate of change part 1: 00:05:00 •Rate of change part 2: 00:10:00 •Rate of change part 3: 00:07:00 •Past Paper Problems using chain rule -1: 00:06:00 •Past Paper Problems using chain rule -2: 00:07:00 •Past Paper Problems using chain rule - 3: 00:07:00 •Past Paper Problems using chain rule - 4: 00:04:00 •Downloadable Resources: 00:00:00 •What is Integration?: 00:12:00 •Practice Questions 1: 00:06:00 •Practice Questions 2: 00:09:00 •Practice Questions 3: 00:09:00 •Fundamental Theorem of Calculus: 00:09:00 •What is Definite Integration?: 00:10:00 •Finding Definite Integration: 00:09:00 •Practice Questions on Definite Integration 1: 00:10:00 •Practice Questions on Definite Integration 2: 00:10:00 •Practice Questions on Definite Integration 3: 00:15:00 •Area below x-axis: 00:12:00 •Practice Problems on Area below x-axis 1: 00:11:00 •Practice Problems on Area below x-axis 2: 00:13:00 •Practice Problems on Area below x-axis 3: 00:09:00 •Practice Problems on Area below x-axis 4: 00:07:00 •Area between two curves (Basics): 00:15:00 •Practice Problems on Area between two curves 1: 00:06:00 •Practice Problems on Area between two curves 2: 00:13:00 •Practice Problems on Area between two curves 3: 00:12:00 •Practice Problems on Area between two curves 4: 00:10:00 •Practice Problems on Area between two curves 5: 00:13:00 •The Reverse Chain Rule- Indefinite Integration: 00:06:00 •The Reverse Chain Rule- Definite Integration: 00:05:00 •Practice Problems on The Reverse Chain Rule: 00:09:00 •Improper Integrals: 00:06:00 •Volumes by Integration: 00:08:00 •Practice Problems on Volumes by Integration-1: 00:04:00 •Practice Problems on Volumes by Integration-2: 00:04:00

Course Title: Train the Trainer – Designing and Delivering Effective Training Course Duration: 2 days (or modular format over 3–4 half-day sessions) Target Audience: New or aspiring trainers, facilitators, team leads, or subject-matter experts who deliver training or knowledge-sharing sessions. Course Objectives By the end of this course, participants will be able to: Understand the principles of adult learning and training design. Confidently plan and structure engaging training sessions. Deliver content clearly using effective facilitation techniques. Manage group dynamics and encourage learner participation. Evaluate training effectiveness and improve performance. Course Outline Day 1: Designing Training for Adult Learners Module 1: Understanding the Trainer’s Role Role and responsibilities of an effective trainer Differences between training, presenting, and facilitating Characteristics of great trainers Module 2: Adult Learning Principles How adults learn: motivation, barriers, and learning preferences Learning styles and engagement strategies Applying adult learning theory to real training contexts Module 3: Training Needs Analysis Identifying learning needs and performance gaps Defining clear learning objectives Aligning training outcomes with organisational goals Module 4: Structuring a Training Session Designing training using ADDIE or the 4MAT model Creating session plans and timelines Balancing content delivery with interaction Day 2: Delivering and Evaluating Engaging Training Module 5: Facilitation Skills and Training Delivery Verbal and non-verbal communication Creating a safe and inclusive learning environment Encouraging participation and managing learner resistance Techniques for in-person and online delivery Module 6: Using Training Tools and Technology Using visuals and presentation aids effectively Incorporating activities, case studies, and role plays Facilitating discussions, group work, and Q&A Tips for hybrid and online delivery (Zoom, Teams, etc.) Module 7: Handling Group Dynamics and Challenges Managing difficult participants or situations Reading the room and adjusting on the fly Building confidence as a trainer Module 8: Evaluating Training Effectiveness Gathering and using learner feedback (Kirkpatrick Model) Self-reflection and peer observation Continual improvement of training materials and delivery Delivery Style Practical, hands-on workshops with active participation Peer feedback, group work, and presentation practice Real-time coaching and confidence building Assessment and Certification (Optional) Mini training delivery by each participant with peer and trainer feedback Completion of a training session plan Certificate of completion (customisable to organisation) Course Materials Provided Participant workbook and templates Sample training session plans and evaluation forms Trainer’s checklist and facilitation guide Resource list for further development

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each