3727 Design courses

Description: Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure. Course Overview: Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches. Key Learning Outcomes: Identify components of confrontations and conflict escalation stages Recognize signs of conflict and aggression, maintaining composure in responses Manage language, body cues, and emotions effectively during conflicts Employ skills to de-escalate angry customer behaviour and handle abusive situations Course Content Highlights: Understanding conflict triggers and customer needs Recognizing signs of aggression and escalating anger Managing language, body cues, and emotional responses Structuring conversations and calming situations effectively Handling unpredictability and abusive behaviour Designing and delivering conflict management scenarios for training purposes Assessment: Course assessment involves portfolio submission. No formal examination is required. Course Fee: Enroll in the Level 3 Conflict Management course for £319.99, covering all costs. Corporate or Group Booking: Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email. Assistance Needed? For inquiries or assistance, contact our dedicated team via phone or email. We're here to support you throughout your learning journey. Contact us today for guidance and assistance.

The EMMETT Technique is a gentle, yet effective muscle release therapy. Suitable for anyone with or without previous body therapy experience.

Explore the Classic Sturmey Archer Hub Course with Vince Warner: private 1-to-1 tuition for mastering vintage bicycle hub mechanics.

Have you completed your Reiki Level 1 and are ready to take your Reiki practice to the next level?  Our Level 2 course is the ideal choice for both personal and professional growth.  Over 2 days, and following up with personal study and case studies, you will learn how to give Reiki to others as a professional practitioner. Your tutor Janie Whittemore has been working with Reiki for many years and has vast experience teaching and running her own practice. Feel free to book a chat! https://booking.setmore.com/scheduleappointment/12a7b75d-454c-4191-b267-2c703eacdde4/services/sf93d1524069400768?source=easyshare

Second Degree Usui Reiki Course You will be taught how to conduct a healing session; protocols, etc and how to perform distance healings. This course is comprehensive and detailed. You will have all the tools you need to start using Reiki on others and their pets. Upon completion of this comprehensive and insightful Reiki course, you can go on to get insurance to set up as a Reiki Practitioner and start seeing clients.

Anatomy and physiology

This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.

Unlocking Project Communication using NLP to deliver added value to your current projects. Apply the NLP Communication Model can get behind the 'miscommunications' encountered on a daily basis.

Based in London, UK Creature Courage is the UK's animal phobia expert, get over your animal phobia in a fun way in just one afternoon!

“Take only memories, leave nothing but footprints”. Where your lasting memories are etched in the realms of time, and forever on camera.