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This Medical Secretary Course - CPD Certified Online Training Course is absolute for those who want a career development as a medical secretary in the medical field.  This Course at a glance Understand the roles and responsibilities of a medical secretary Learn more about the health care systems Study about the confidentiality which is required in a medical environment Explore health and safety protocols with legal and ethical issues In line with the Health and Social Care Act 2008 Medical Secretary Course- CPD Certified Online Training Interested in pursuing a career in the medical field as a secretary? This Medical Secretary Course will introduce you to the medical terminologies that you might be required in the medical field as well as the various aspects regarding professional development.  You will be empowered with the management of records and legislation of organisational policies as per the terms of NHS England. Experienced tutors will guide you about Standard infection control precautions (SICPs) which are used by all staff for patients to ensure their safety.  Who should take this course? This Medical Secretary Course is aimed at: Beginners who want to assist doctors Any personal assistant working in the hospital Individuals interested in medical administration skills Healthcare providers who want to understand hygiene procedure Medical assistants who want to learn legal and ethical aspects This course is however not restricted to a particular profession or field of endeavour. It may also be beneficial to a broader group of people who want to understand the core competencies of a medical secretary or aspire to become a medical assistant with professional qualities. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. You should also check out our Online Practice Nurse Course- CPD Certified Training Course and gain professional skills and knowledge to become a prominent nurse in the medical field to ensure patients' health and safety confidently.  Course Curriculum Introduction to Medical Secretary ● Overview ● Key responsibilities Reception Skills ● Greeting patients ● Dealing with difficult patients ● Answering phones and taking messages Administration Skills and Abilities ● Organise schedules effectively ● Coordinate appointments with ease ● Navigate medical insurance and billing Maintaining Medical Records ● What are records? ● Type of records covered by the code ● Records management obligations ● Legal obligations ● Management responsibilities ● Organisational policy ● Organising records ● Designing a records keeping system ● Using metadata to organise and find records ● Records storage for operational use ● Management of records when the minimum retention period is reached ● Destroying and deleting records Information Technology in Health Care ● Office computer systems ● Clinical information systems ● Computer applications ● Effective filing systems in medical offices Confidentiality in a Medical Environment ● Confidentiality and privacy ● The Confidentiality model ● Codes of conduct Hygiene Procedures In The Medical Environment ● Standard infection control precautions (SICPs) ● Patient placement/assessment for infection risk ● Hand hygiene ● Personal protective equipment (PPE) ● Eye or face protection ● Safe management of care equipment ● Safety devices Understanding medical terminology ● Medical terminology for medical secretary ● Human Anatomy and Physiology ● First Aid Training ● Volunteer TrainingMedical Maintaining Workplace Safety ● Occupational health and safety ● Psychological Safety Legal aspects and Ethics ● Importance of consent ● Important of Equality in health and social care ● Ethical issues in healthcare Professional Development ● Curriculum vitae (CV) writing ● How to format the CV? ● What else should be kept in mind while writing a CV? ● Interviewing skills Conclusion Conclusion Recognised Accreditation CPD Certification Service This Medical Secretary Course is accredited by Continuing Professional Development (CPD). CPD is globally recognised by employers, professional organisations, and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.  After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs What are the skills of a medical secretary? Having strong organisation skills is essential in this role. It is important to be able to plan and prioritise your workload while managing your time efficiently and accurately. Additionally, possessing strong communication and interpersonal skills is crucial for interacting with patients and their relatives. What qualifications do I need to be a Medical Secretary? Although there are no specific entry requirements for a medical secretary/personal assistant position, employers place a high value on exceptional keyboarding abilities. However, if you desire to obtain a professional qualification, consider enrolling in our Medical Secretary Course. This course is tutored by medical assistant experts and is accredited by CPD. What are the most important duties of a medical secretary? As a Medical Secretary, your responsibilities would involve handling appointment schedules, greeting patients and visitors, checking patients in and out, collecting and verifying required information and documentation, maintaining and updating patient charts, records, and medical histories, and making arrangements for patient referrals. Is a medical secretary a good job? It should be noted that medical secretaries can earn a substantial income right from the get-go. Additionally, they have the chance to make a significant difference in people's lives by providing crucial assistance to patients during their hospital stay or doctor's visit. What is the purpose of this course? This training course is designed to provide corporate training so that individuals who aspire to become medical secretaries can equip organisational skills to succeed in their career. By taking this course, you will gain valuable insights on developing the essential skills required to effectively perform administrative tasks. Can I expect career opportunities after completing this course? This Medical Secretary Course-CPD Certified Online Training Course is accredited by CPD UK, which employers and professional organisations across the globe recognise. So upon completing this course, the chances of getting a job will increase with such qualification as it will serve an additional merit to your profile. Will I get the Course Materials while doing the course? Yes, you will get the course materials while doing the course. The instructor will send the materials as necessary as the lecture videos. However, you must pay a minimal amount for the course materials. When will I get the certificate? For a CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days. I reside outside the UK. Can I still be enrolled in this course? Surely! You can access any Lead Academy course from anywhere in the world and anytime. How will I practise my medical secretary skills ? Upon enrolling in this training course, you can be assured that the instructor will provide guidance every step of the way to ensure you can practise independently after completing the course. Once you secure a job, you can demonstrate your credibility by completing daily tasks. What if I fail in the course? There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation. Which course should I enrol in next for career advancement ? You can browse our website to discover all the available options and find the perfect one for your career advancement.However if you wish to pursue a career as a nurse as well , we recommend you join our Online Practice Nurse Course - CPD Certified Training Course .

What Will I Learn? Understand how projects work and be able to control your project process Deploy some of the main ways to avoid budget and schedule over-runs Define your project precisely, for your benefit and everyone else's Establish a clear scope, so you can combat the dreaded 'scope creep' Deal effectively with supporters, critics and bystanders Create time scales on getting the job done using milestone planning Be able to use the world's favourite project planning tool: the Gantt chart Achieve fair and effective allocation of project responsibilities Get the most from your team: motivation, collaboration and communication Predict problems and plan your responses Be able to assess which risks to deal with first Assess which risks to deal with first Apply all six strategies for action on risks available to use Stay in control when people change their minds Deliver your project on budget, on target, and on time Complete the three key tasks to finally close down your project Requirements You won't need any software or materials other than your preferred note-taking device (pen & paper, Evernote or OneNote, or anything in between. You can even use Udemy's built-in note-taking tools (which are private to you). If you have n experience of projects at all, that is absolutely fine. If you do have experience, bring it with you as you watch the videos. If you don't, bring your common sense. Description If you are new to project management, then this Project Management Certificate Course for Manager provides you all the fundamental information of project management that enables you to deliver a project on time, on a budget, and to requirement. Project management is an indispensable component of business life. In order to achieve benefit for both your career and your organization relies on good project management skills and abilities. This course confers you the practical tools, techniques and advice you need for managing a project efficiently. Understand project management fundamentals along with project definition and planning stages, project delivery stage and closure stage so that you get set up to succeed. What will I get? You will get over two and a half hours of high quality video - not just a PowerPoint with a voice over. It is based on Mike's best selling three-hour live seminar and contains over two and a half hours of video, and a wealth of additional templates for you to download and adapt to your work. These will help you to manage your projects practically, for greater control and more success. If you want to deliver your next project on time, on budget and to specification, you can't afford not to take this course. What people say about Mike's live seminar... 'This did what it said on the box - a great deal of practical ideas for planning and managing tasks, along with understanding of key principles for successful delivery' Andrea Duncan, PDP Co-ordinator - University of Northampton 'One of the best seminars I've attended in the last 17 years. Enjoyable practical and useful. I would highly recommend this course' Diane Massey - DSM Legal Solicitors 'If you've never had formal training in project management - you'll learn a huge amount about processes and the secrets to succeeding in your projects' Paul Foxall, Senior Project Officer - Sandwell MBC 'Excellent seminar. I have been on previous project management course. This one seemed very different and much better due to brilliant examples Mike gave.' Emma Oliver, Marketecture 'Excellent content, clearly delivered. Really enjoyed Mike's course and found it exceptionally useful.' Nick Osborn, Fenland RP Ltd 'Very useful. Many excellent strategies to help guide project managers.' Rob Simpson, Basis (Registration) Ltd 'A great overall introduction to project management. I learnt a lot and have a lot I can start to implement tomorrow!' Catherine Mendham, Content Consultants 'Very practical, very useful. Gives confidence in knowing what is important and what is not. Mike is a very engaging speaker.' Louisa Davison, Secret Agent Marketing 'An excellent introduction and a reminder of some of the fundamentals of project management.' Chris Price, Pulse PM Ltd Dr Mike Clayton Mike is on of the UK's leading project delivery experts. He has many years experience of managing projects and integrating change in many companies of varying sizes. Mike has had key roles in managing multi-million pound projects for Vodafone, General Motors, BAA and Transport for London. Organisations of all sizes have benefited from his skills in integrating complex change. You will get real results as his highly practical approach simplifies complex ideas. Mike also has over 20 years' experience of training project managers, throughout the UK and in Europe and the US. He is the author of thirteen top-selling business, management, and personal effectiveness books, including four on project management topics: How to Manage a Great Project On budget. On target. On time. (Pearson, 2014) The Influence Agenda A systematic approach to aligning stakeholders in times of change (Palgrave Macmillan, 2014) Brilliant Project Leader What the best project leaders know, do and say to get results, every time (Pearson, 2012) Risk Happens! Managing risk and avoiding failure in business projects (Marshall Cavendish, 2011) Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you a real sense of understanding and being in control of your project, then just ask me for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to gain control of your projects straight away. Who is the target audience? new and want-to-be project managers project managers who have had no formal training and who want to start to formalise what you have learned on the job beginners and also for intermediates with a few projects under your belt managers and professionals who are starting to need to deliver projects as a part of your day-to-day responsibilities This course will give you a great legup if you need to get involved in your first project... in any capacity Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Project Management Fundamentals: Know the Principles and Get it Right What is a Project? FREE 00:04:00 The Four Stage Project Lifecycle 00:08:00 Project Stages and Boundaries 00:08:00 One Reason why Projects go Wrong 00:05:00 Terminology used in the Project Stages 00:05:00 More on Project Gateways / Stage Gates 00:02:00 Project Definition Stage: The Vital Foundation to Your Success Define your Project: Goals and Objectives 00:10:00 Understanding Project Scope 00:06:00 Dealing with Scope Creep FREE 00:06:00 Project Definition: Summary 00:03:00 Project Planning Stage: Failing to Plan = Planning to Fail The Book of the Plan 00:05:00 The Stakeholder Engagement Process 00:04:00 Stakeholder Analysis 00:06:00 Milestones are your Best Friends 00:08:00 The Work Breakdown Structure 00:08:00 The Gantt Chart 00:06:00 Tools for Creating a Gantt Chart 00:04:00 The Linear Responsibility Chart (LRC) aka The RACI Chart 00:09:00 The Risk Management Process FREE 00:04:00 Risk Analysis 00:08:00 The Six Strategies for Managing Risks 00:09:00 The Risk Register (or Risk Log) 00:06:00 Project Delivery Stage: Don't you Love it When a Plan Comes Together! The Four Essentials of Leading your Team 00:07:00 Project Delivery - The Three Key Cycles 00:12:00 Project Closure Stage: Deep Sigh - You're Nearly Done Closing your Project in an Orderly Manner 00:08:00 Closing Words 00:01:00

This course aims to teach you how to use NLP to influence yourself and others.

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

The course will provide a comprehensive understanding of the coaching process and the skills required to influence positive changes in your professional and personal lives.

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

Join us to make a real difference in a field that touches lives every day.

This confidentially & effective record keeping training course is aimed at assisting staff to understand what is expected of them regarding confidentiality, maintaining accurate up to date records and documents.

Duration 0.5 Days 3 CPD hours This course is intended for This course is intended for people who have made the transition to remote working and now wish to fully leverage Microsoft Teams for their day to day business needs. Done in a show and Tell style, this course is designed to give business users a thorough understanding of how to use Teams features from an organizational perspective. Features such as: how to manage communications, file sharing for collaboration, calendar events, conference calling, search functions and other daily tasks. Prerequisites: To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Overview Overview of Teams Permissions, Access & Restrictions Team Management (Power Users) Team Management (End Users) Communication and Collaboration Searching and Activity Sharing Files Customizing your settings Meetings and Calls Done in a show and Tell style, this course is designed to give business users a thorough understanding of how to use Teams features from an organizational perspective. Overview What is Microsoft Teams? How to Access Microsoft Teams Etiquette for using teams Integration and Storage Capabilities Interface Permissions, Access & Restrictions Owner, Member & Guest Team restrictions Channel restrictions Call Restrictions Team Management (Power Users) Create a Team Access administrator settings Add/delete members to a Team Add/delete a guest user Create and manage Channels Create and manage Private channels Customize Channel tabs Creating Tags Team Management (End Users) Getting your Channel email address Integration with Outlook Leave a Team or Channel Communication and Collaboration Team Conversations Using the New Conversation panel Replying to a conversation Using the interactive options Deleting and editing a conversation Turn off notifications for a conversation Using Mentions and Tags Saving messages Accessing your saved messages Accessing recent chats Create a new Chat for one-2-one Create a new chat for group chats Read Receipts Pop out Chats Searching and Activity Use the search tool to find Specific messages Files People Accessing your Activity Accessing your Feed Filtering your feed and activity Sharing Files Uploading files Viewing files Attaching files to a conversation Sharing a link to a file Edit and Collaborate on files Create files Open files in Teams Online Desktop SharePoint Add a file to a tab Share file outside your organization Customizing your settings Filter Teams Hide channels Channel notifications Channel analytics Changing your Status Setting your status message Controlling the general user settings Controlling your privacy settings Controlling your personal notification settings Controlling your device settings (headphones and microphone) Controlling your call settings Setting your Voicemail message Controlling your app permissions Meetings and Calls Accessing your calendar Calendar views Create a Teams meeting Meeting options Meeting requests and RSVP options Join a Teams meeting Copy join information Create a meeting from Outlook Using the Meet Now option Sharing your screen Changing your background image Adding more people to a meeting Meetings menu Download meeting attendees End meetings for everyone (Organizer only) Accessing your Contacts Accessing your Voicemail Accessing your call history Additional course details: Nexus Humans Microsoft Teams for the Remote Business User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Teams for the Remote Business User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This intensive one-day IACCM-approved programme helps participants develop the skills, knowledge and competencies required to plan for and carry out effective negotiations in a range of different environments. By the end of the programme participants will be able to: Understand the basic concepts of negotiation and how it adds value to the organisation Recognise the stages of negotiation and the skills required at each stage Make use of tried-and-tested negotiation planning tools Apply a range of negotiation tools and techniques to support the organisation in obtaining value for money, quality and fit-for-purpose outcomes Set negotiation objectives Appreciate the importance of interpersonal skills in maximising the opportunities for reaching win/win agreements 1 Welcome Introductions Aims and objectives Plan for the day 2 Why negotiate? Understanding the negotiation context Negotiating with suppliers Negotiating with stakeholders 3 Understanding the process The phases of negotiation and what to do in each phase Before During After 4 Planning Appreciating the importance of planning Different approaches Identifying the key variables Setting objectives for each of them Practical negotiation planning exercise 5 Doing The key skills required, Communication Numeracy empathy Applying these skills in a role play: practical exercise 6 Close Review of key learning points Personal action planning