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Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! The phrase "know your customer" (KYC) refers to a strategic method of locating, confirming, and identifying clients in order to determine their sincerity. Before allowing customers access to their services or products, businesses must perform background checks on them. What techniques can you employ to successfully confirm a customer's identity? You'll learn about the idea of KYC (Know Your Customer) as well as how to confirm customers' identities and stop fraud. This Diploma in KYC (Know Your Customer) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? Our unique KYC (Know Your Customer) course might help you get there! Expand your expertise with high-quality training - study the KYC (Know Your Customer) course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the KYC (Know Your Customer) online training course. The KYC (Know Your Customer) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the KYC (Know Your Customer) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this KYC (Know Your Customer) course. This KYC (Know Your Customer) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this KYC (Know Your Customer) course today and gear up for excellence! Take a step toward a brighter future! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content Free Assessments 24/7 Tutor Support *** Course Curriculum *** Here is the curriculum breakdown of the KYC (Know Your Customer) course: Module 1: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Know Your Customer (KYC) at QLS Level 3exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this KYC (Know Your Customer) course. This course is open to everybody. Disclaimer: Please note that this course provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practices. Always check details with the appropriate authorities or management. Career path Enrolling on this KYC (Know Your Customer)Course can lead you to the following career opportunities: AML Advisor Analyst Compliance Specialist Compliance Officer Digital Marketer Customer Relationship Manager And many more! Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Know Your Customer (KYC) at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After completing the Diploma in Know Your Customer (KYC) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the Know Your Customer - KYC course, you need to order to receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Start feeling in control and not controlled by your emotions with our Emotional Intelligence course. Build deeper connections, navigate challenges with grace, and empower your surroundings with this Emotional Intelligence course. Use our Emotional Intelligence course as a roadmap and unlock your full potential! This Emotional Intelligence course is perfectly constructed for your personal growth. So, start your journey with this Emotional Intelligence course today and watch your life transform, along with the lives of those you love! This Emotional Intelligence Bundle Includes 4 Exclusive Courses: Course 01: Emotional Intelligence Course 02: Behaviour Management Course 03: Resilience Training Course 04: Body Language Masterclass Skills You Will Gain in this Emotional Intelligence Course Develop the excellent ability to control impulse feelings Understanding how to regulate Emotional Intelligence Develop excellent social skills Excellent understanding of own thoughts, and behaviour Ability to implement emotional intelligence in the workplace Why Prefer This Emotional Intelligence Course? Emotional Intelligence FREE certificate on Emotional Intelligence accredited by CPDQS Get instant access to this Emotional Intelligence course. Learn Emotional Intelligence from anywhere in the world Emotional Intelligence is affordable and simple to understand Lifetime access to the Emotional Intelligence course materials Emotional Intelligence comes with 24/7 tutor support Free assessments available with Emotional Intelligence Get a free student ID card! (£10 postal charge will be applicable for international delivery) with Emotional Intelligence Course Key Topics to Be Covered by This Emotional Intelligence Course: Module 01: What is Emotional Intelligence? Introduces the concept of emotional intelligence (EI), its components, and its significance in personal and professional settings, emphasizing self-awareness, self-regulation, motivation, empathy, and social skills. Module 02: Skills Focuses on the key skills associated with emotional intelligence, including emotional awareness, accurate self-assessment, and self-confidence, essential for effective interpersonal interactions. Module 03: Verbal Communication Skills Enhances verbal communication skills, emphasizing the importance of clear, empathetic, and assertive communication in building strong relationships and managing emotions effectively. Module 04: Non-Verbal Communication Skills Explores the impact of non-verbal communication, such as body language, facial expressions, and gestures, on conveying emotions and understanding others' emotional states. Module 05: Social Management and Responsibility Covers the principles of social management and responsibility, including building positive relationships, social awareness, and managing social dynamics responsibly. Module 06: Tools to Regulate Your Emotions Provides practical tools and techniques for regulating emotions, such as mindfulness, stress management, and cognitive restructuring, to maintain emotional balance and resilience. Module 07: Gaining Control Focuses on strategies to gain control over one's emotions, including developing self-discipline, impulse control, and effective coping mechanisms for stressful situations. Module 08: Business Practices (I) Discusses the application of emotional intelligence in business practices, including leadership, teamwork, and customer relations, to enhance organizational effectiveness. Module 09: Business Practices (II) Continues exploring EI in business, focusing on conflict resolution, negotiation, and creating a positive workplace culture that fosters emotional well-being. Module 10: Making an Impact Teaches how to leverage emotional intelligence to make a significant impact in personal and professional environments, enhancing influence, decision-making, and leadership capabilities. The emotional intelligence course aims to equip individuals with a deep understanding of emotions, enabling them to enhance their communication skills & emotional intelligence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: What is Emotional Intelligence? 09:19 1: What is Emotional Intelligence? Preview 09:19 Module 02: Skills 02:59 2: Skills in Emotional Intelligence 02:59 Module 03: Verbal Communication Skills 02:49 3: Verbal Communication Skills 02:49 Module 04: Non-Verbal Communication Skills 02:24 4: Non-Verbal Communication Skills 02:24 Module 05: Social Management and Responsibility 02:48 5: Social Management and Responsibility 02:48 Module 06: Tools to Regulate Your Emotions 02:58 6: Tools to Regulate Your Emotions 02:58 Module 07: Gaining Control 04:04 7: Gaining Control 04:04 Module 08: Business Practices (I) 03:30 8: Business Practices (I) 03:30 Module 09: Business Practices (II) 03:16 9: Business Practices (II) 03:16 Module 10: Making an Impact 04:35 10: Making an Impact 04:35 Order Your Certificate 02:00 11: Order Your CPD Certificate 01:00 12: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Emotional Intelligence Anyone interested in learning more about the topic is advised to take this Emotional Intelligence course. Requirements Emotional Intelligence Career path Emotional Intelligence Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate of completion Digital certificate - £10 Certificate of completion Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

This Leisure management course will teach you how to manage and maintain a leisure facility, including a six-stage facility life cycle, benchmarking, quality management, asset management, operations, and activities. Furthermore, with modules packed with in-depth knowledge, this leisure management course lets you become acquainted with travel and tourism features. This Level 4 Leisure Management course is endorsed by The Quality Licence Scheme and accredited by CPD,(with 120 CPD points) to make your skill development and career progression related to Leisure Management substantial and easier than ever! After finishing this leisure management course, you will learn about managing hotels and accommodations as well as making choices to ensure the efficient running of the firm. In addition, after completing this leisure management course, you will have a better grasp of how to use human resources in the leisure business and how to apply leisure management or tourism marketing tactics. This leisure management course provides the learners with the knowledge of: Leisure industry and its management Discussion of the hotel and lodging sector and how to manage it Leadership skills in the leisure business to their full potential leisure industry's health and safety aspects The methods for managing and maintaining a recreational facility The essential characteristics of high-quality travel, tourist, and leisure facilities How to run a hotel or lodging business The fundamentals of leisure service planning Human Resource Management in the leisure industry leisure and recreation marketing Procedures for health and safety in recreational activities Why Prefer This Leisure Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this course: Module 01: Introduction In this module, we will cover the following topics: Origin of Leisure in History Leisure in the 21st Century Understanding the Leisure Sector Tourism, Heritage and LeisureThe Environment, Countryside and Open SpaceThe Arts, Museums and LibrariesSport, Physical Recreation and Physical Activity Management Functions in Leisure Sector Career Opportunities in Leisure Sector Module 02: Managing and Maintaining a Leisure Facility In this module, we will cover the following topics: Six-Stage Facility Life-Cycle Benchmarking Steps of Benchmarking Customer Service: Expectations and Perceptions Customer Evaluation Criteria Quality Management Facility Asset Management Goals of Facility Asset Management Operations and Maintenance Sustainable Design Module 03: Travel, Tourism and Leisure In this module, we will cover the following topics: Characteristics of the Tourism Industry Core Industry SectorsTourism Business Factors Affecting Travel and Tourism EconomyPolitics and Government PoliciesSocio-Cultural ConflictsEnvironmentTechnology Tourism Destinations Elements of Influence in Destination Selection The Economic Significance of Tourism Module 04: Managing Hotel and Lodging In this module, we will cover the following topics: Classifications of Hotel Properties Hotels Classified by PriceHotels Classified by FunctionHotels Classified by LocationHotels Classified by Market Segment Major Functional Departments The Front OfficeHousekeepingSecuritySales and MarketingAccountingHuman ResourcesEngineering The Economics of the Hotel Business Dimensions of the Hotel Investment DecisionHotel Cycles and Financial Performance Module 05: Planning for Leisure Services In this module, we will cover the following topics: Planning In Organisations Some Planning Concepts Goal Setting Characteristics of Well-Thought-Out GoalsGoal CongruenceGoals and Policies Planning in Operations Strategic IssuesFrom Strategy to Tactics Individual Worker as Planner Planning as a Personal Process Long-Range Planning Tools Return on InvestmentCost-Benefit Analysis Module 06: Leadership in Leisure Industry In this module, we will cover the following topics: Characteristics of an Ideal Leader Deciding How to Lead Team Leading Goals and Skills Decision Making The Decision-Making Process Coaching, Mentoring and Motivational Leadership Motivational Leadership Module 07: Human Resource Management in Leisure Industry In this module, we will cover the following topics: Importance of HRM Tourism and HRM Human Resource Development Strategy Training Types and Levels of TrainingFuture Training Needs Rewards, Bonus, and Compensation Human Resource Information System Module 08: Marketing of Leisure and Recreation In this module, we will cover the following topics: Understanding the Marketing Process Understanding the Marketplace and Customer NeedsDesigning Customer Value-Driven Marketing StrategyPreparing an Integrated Marketing PlanBuilding Customer RelationshipsCapturing Value from Customers Developing Marketing Opportunities and Strategies Gaining Knowledge about the Marketing EnvironmentManaging Customer Information to Gain Customer InsightsConsumer Markets and Consumer Buying BehaviourOrganisational Buyer Behaviour Developing the Marketing Value-Driven Strategy and Mix Designing and Managing Products and BrandsInternal MarketingPricingDistribution Channels Delivering Customer ValueEngaging Customers and Communicating Customer Value and AdvertisingPromoting Products Managing Leisure and Tourism Marketing Marketing Tourism DestinationsCommunicating with the Tourist MarketOrganising and Managing Tourism Marketing Module 09: Health, Safety and Welfare In this module, we will cover the following topics: Health and Safety for Leisure Activities The Purpose of the Health and Safety Regulations The Basics of Health and Safety in an Organisation Health and Safety Law for Leisure Activities Health and Safety Law for Swimming Pools Health and Safety Law for Sports Club Organisers Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Travel Agency Owner Airline customer service agent Tourist information centre assistant Care escort Requirements The Leisure Management software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Travel agent (£18,000 to £27,000) Travel agency manager (£20,000 to £40,000) Tourist guide (£18,000 to £30,000) Tour manager (£16,000 to £30,000) Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Leisure Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Leisure Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24 Hours Left! Don't Let this Deal Slip Away - Enrol in the Sales and Marketing - QLS Endorsed Course Now! Do you understand what your consumers want? Is it essential to attempt another Sales and Marketing strategy for your brand? The answers to all these questions lie in this Sales and Marketing course. In the UK, the sales and marketing industry is a driving force, contributing over £240 billion to the economy annually. Do you want to gain expertise in strategic planning, market research, branding, and customer engagement? The Diploma in Sales and Marketing will provide you with a comprehensive understanding of the sales and marketing process, from market research and strategic planning to developing effective marketing campaigns and closing deals. You'll learn about consumer and business buying behavior, product and brand strategy, pricing tactics, and the various channels used to reach your target audience. The course also covers essential communication skills for both advertising and sales, as well as the latest trends in digital marketing. Courses Are Included In this Diploma in Sales and Marketing (Online) Training: Course 01: Diploma in Sales and Marketing (Online) Course 02: Strategic Planning and Analysis Course 03: Digital Marketing - Growth Hacking Techniques Course 04: Telemarketing & Sales Training Course 05: Diploma in Business Analysis This Diploma in Sales and Marketing at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 200 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Sales and Marketing Apply effective sales techniques to achieve targets. Develop a marketing plan to reach target audiences. Implement strategies to build and manage customer relationships. Analyse market research data to inform marketing decisions. Evaluate and select appropriate marketing channels. Develop and deliver persuasive sales presentations. Invest in your professional growth and embark on a rewarding career path that blends creativity, strategic thinking, and a deep understanding of customer needs. Sign up today and take the first step towards achieving your career goals! Why Choose Our Sales and Marketing Course: Get instant access to this Sales and Marketing course. Learn Sales and Marketing from anywhere in the world Our Sales and Marketing is affordable and simple to understand Sales and Marketing course is entirely online, with interactive lessons with voiceover audio Lifetime access to the Sales and Marketing course materials Sales and Marketing comes with 24/7 tutor support The profitability or failure of a business is determined by the functionality of the Sales and Marketing department. Sales and marketing is the process used to develop and sustain demand, relevance, brand, competitiveness, and other factors of sales and marketing. Without sales and marketing, your brand would be prone to failure due to a lack of sales and revenue. This Sales and marketing training entails a deep dive into consumer perceptions, buyer personas, communication, analytics, and so much more. Assessment Process of Sales and Marketing Assignment and MCQ-Based 60% Marks to pass Instant Assessment Certificates Offered in Sales and Marketing QLS-endorsed certificate CPD-Approved Certificate CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 01: Basics 28:51 1: Basics of Marketing 28:51 Module 02: The Process 35:56 2: The Marketing Process 35:56 Module 03: Strategic Planning 50:32 3: Strategic Marketing 50:32 Module 04: Market Environment 21:19 4: Marketing Environment 21:19 Module 05: Market Segmentations 39:53 5: Market Segmentations 39:53 Module 06: Consumer Buying Behaviour 57:33 6: Consumer Buying Behaviour 57:33 Module 07: Business Markets and Buying Behaviour 37:41 7: Business Markets and Buying Behaviour 37:41 Module 08: Market Research 38:52 8: Marketing Research 38:52 Module 09: Product Strategy 43:22 9: Product Strategy 43:22 Module 10: Branding Strategy 31:59 10: Branding Strategy 31:59 Module 11: Product Life Cycle 23:50 11: Product Life Cycle 23:50 Module 12: Pricing Strategy 1:00:21 12: Pricing Strategy 1:00:21 Module 13: Channels 53:31 13: Marketing Channels 53:31 Module 14: Integrated Communications 47:57 14: Integrated Marketing Communications 47:57 Module 15: Advertising and Sales Promotion 48:08 15: Advertising and Sales Promotion 48:08 Module 16: Personal Selling and Public Relations 1:00:48 16: Personal Selling and Public Relations 1:00:48 Module 17: Direct and Digital Marketing 47:07 17: Direct and Digital Marketing 47:07 Assessment (Optional) 02:00 18: Assignment On - Advanced Diploma in Marketing at QLS Level 7 02:00 Order Your Certificate 02:00 19: Order Your CPD Certificate 01:00 20: Order Your QLS Endorsed Certificate 01:00 Course Completion 01:00 21: Course Completion 01:00 Free Course No 01: Strategic Planning and Analysis 1:55:03 22: Module 01: An Introduction to Strategic Planning 08:25 23: Module 02: Development of a Strategic Plan 15:12 24: Module 03: Strategic Planning for Marketing 08:01 25: Module 04: Strategic and Marketing Analysis 09:25 26: Module 05: Internal Analysis 15:54 27: Module 06: External Analysis 15:03 28: Module 07: Market Segmentation, Targeting and Positioning 11:55 29: Module 08: Approaches to Customer Analysis 15:09 30: Module 09: Approaches to Competitor Analysis 15:59 Free Course No 02: Digital Marketing - Growth Hacking Techniques 2:53:20 31: Module 01: Fundamentals of Digital Marketing 18:15 32: Module 02: Growth Hacking 12:36 33: Module 03: Customer Journey 12:57 34: Module 04: Content Marketing 13:20 35: Module 05: SEO (Search Engine Optimisation) 15:47 36: Module 06: E-Mail Marketing 19:02 37: Module 07: Facebook Marketing 17:56 38: Module 08: Instagram Marketing 20:22 39: Module 09: Twitter Marketing 13:43 40: Module 10: Youtube Marketing 15:27 41: Module 11: Mobile Marketing 13:55 Free Course No 03: Telemarketing & Sales Training 1:47:40 42: Module 01: Introduction to Tele Sales Executive Training 06:42 43: Module 02: All About Telemarketing 04:40 44: Module 03: Elevate Sales on Telephone 06:46 45: Module 04: Prospective Telephone-Sales Expert 06:21 46: Module 05: The Right Words and Phrases to Use on a Sales Call 05:36 47: Module 06: Preparing the Call 06:32 48: Module 07: Opening the Call 07:54 49: Module 08: Structuring the Call 06:20 50: Module 09: Verbal Communication Skills 12:11 51: Module 10: Dealing with Objections 12:11 52: Module 11: Closing the Sale/ Gaining Commitment 09:16 53: Module 12: Dealing with Rejection 06:58 54: Module 13: Close a Sale Call 06:43 55: Module 14: Increasing your Earnings by Expanding Sales 09:30 Free Courses No 04: Diploma in Business Analysis 3:08:23 56: Module 01: Introduction to Business Analysis 11:20 57: Module 02: Business Processes 26:35 58: Module 03: Business Analysis Planning and Monitoring 17:11 59: Module 04: Strategic Analysis and Product Scope 19:17 60: Module 05: Solution Evaluation 16:49 61: Module 06: Investigation Techniques 27:05 62: Module 07: Ratio Analysis 16:18 63: Module 08: Stakeholder Analysis and Management 15:10 64: Module 09: Process Improvement with Gap Analysis 12:55 65: Module 10: Documenting and Managing Requirements 16:07 66: Module 11: Career Prospect as a Business Analyst in the UK 09:36 Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Career changers Business owners Marketing professionals Sales representatives After completing this course, anyone can later enrol in these courses: NCFE Level 3 Diploma in Skills for Business: Sales and Marketing Level 4 Diploma in Sales and Marketing Management (RQF) Level 2 Award in Underage Sales Prevention (RQF) Level 5 Certificate in Sales (RQF) Level 4 Diploma in Sales and Marketing Management (RQF) Level 2 Award in Underage Sales Prevention (RQF) Level 5 Certificate in Sales (RQF) Requirements There are no requirements for enroling in this Sales and Marketing course. Career path Take this Sales and Marketing training to broaden your career opportunities. Sales Manager Marketing Manager Account Executive Business Development Entrepreneur Certificates Certificate Accredited by CPDQS Digital certificate - Included Free for the title course only. Advanced Diploma in Marketing at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! [Updated: February 2024] Start a career in the lucrative project management industry. Enrol in this thorough Project Management for Project Managers course to acquire the essential abilities and methods used in project management around the world. Courses are included in this Project Management for Project Managers: Course No 01: Project Management for Project Managers Course No 02: Agile Project Management Course No 03: Lean Process and Six Sigma Course No 04: Strategic Business Management Course No 05: Financial Management In this Online Training, you will be introduced to the practical knowledge and techniques that you need to be a successful project manager. The training provides all the necessary information and skills for Project managers, such as how to build the team, how to lead the team, communication, etc. You will also learn the basics of Project Management, Change Management, Stakeholder Management, Managing Budgets and schedules, etc. With This Project Management for Project Managers Diploma, You Will Learn: Acquire deeper insights into the fundamentals Familiarise yourself with the PMBOK framework & PMI Expose yourself to the dimensions of global project management Understand the difference between product and project Management life cycles Develop a solid understanding of Project Management, HR, conflict & stress management Proficiency in quality, performance, change & many other sorts of management Detailed grasp of business resilience & crisis management Agility in procurement, purchasing & risk management and much more... After completing this course, you can progress towards- Project management institute (pmi) PMI Project Management Professional (PMP) PMI certified associate in project management (capm) Project Management Professional (PMP) Agile Project Management **This offer ends soon** Student Testimonials - What Our Students Say! ''The Level 7 Advanced Diploma in Project Management for Project Managers is a game-changer. It's the most comprehensive and practical course I've ever taken, and it's helped me take my project management skills to the next level. Recommended'' Reviewed by C.Well ''This course covers all aspects of project management, from the fundamentals to the advanced. It is ideal for aspiring and experienced project managers who want to learn the latest techniques and best practices. Thanks, Reed'' Reviewed by Abbie ''I loved the course, and I learnt a lot. It has equipped me with a wealth of knowledge I'll need to hit the ground running as a project manager here in the UK. Also, thank you for your prompt response to my inquiry.'' Reviewed by GRACE ANYEBE So enrol now today to Advance your career! Course Curriculum Module 01: Introduction to Project Management In this module of Project Manager Training, the following topics will be discussed: Project and Project Management Relationships among Portfolios, Programs and Projects Linking Organisational Governance and Project Governance Project Success and Benefits Management Duties and Responsibilities Knowledge, Skills and Abilities Summary Assessment Module 02: Project Life Cycle In this module of Project Manager Training, the following topics will be discussed: Project Life Project Life and Product Life Cycle Completion of Phase Project Design Creating Project Plan How Many Projects Integrating Consecutive Project Triple Constraint Summary Assessment Module 03: Project Scope Management In this module of Project Manager Training, the following topics will be discussed: Key Concepts Plan Scope Management Collect Requirements Define Scope Summary Assessment Module 04: Project Time and Cost Management In this module of Project Manager Training, the following topics will be discussed: Defining the Project Activities The Inputs to Activity Definition Creating Network Diagram Estimating Activity Duration Summary Assessment Module 05: Project Quality Management In this module of Project Manager Training, the following topics will be discussed: Implementing Quality Project Management Determining the Quality Policy Reviewing Summary Assessment Module 06: Effective Planning & Estimating In this module of Project Manager Training, the following topics will be discussed: Introduction to Project Planning Planning Process Summary Assessment Module 07: Human Resource Management In this module of Project Manager Training, the following topics will be discussed: Preparing for Organisational Planning Identifying the Project Interfaces Summary Assessment Module 08: Organising Meetings In this module of Project Manager Training, the following topics will be discussed: Anatomy of a Meeting Types of Corporate Meetings Scheduling Meetings Meeting Agendas Summary Assessment Module 09: Managing Resources (Please, avoid case study) In this module of Project Manager Training, the following topics will be discussed: Resource Management Benefits of Resource Management Summary Assessment Module 10: Change Management In this module of Project Manager Training, the following topics will be discussed: What is Change? Change Cycle The Pace of Change Summary Assessment Module 11: Crisis Management In this module of Project Manager Training, the following topics will be discussed: What is Crisis Management? Crisis Management Team Creating Team Technique Assessment Module 12: Conflict Management In this module of Project Manager Training, the following topics will be discussed: Conflict Benefits of Confrontation Preventing Problems Getting Focused The Three 'F' Assessment Module 13: Stress Management In this module of Project Manager Training, the following topics will be discussed: Understanding Stress Reasons for Stress Less Stress Strategies to Manage Stress Assessment Module 14: Communication Management In this module of Project Manager Training, the following topics will be discussed: Communications Management Processes Communication Planning Input to communication planning Communication technology Summary Assessment Module 15: Procurement Management In this module of Project Manager Training, the following topics will be discussed: Trends and Emerging Practices Plan Procurement Management Inputs Tools and techniques Outputs Outputs Summary Assessment Module 16: Risk Management In this module of Project Manager Training, the following topics will be discussed: Risk Identification Risk Quantification Assessment Module 17: International Project Management In this module of Project Manager Training, the following topics will be discussed: Global Projects Global Projects Knowledge Areas Global Project Leadership Assessment CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction of Project Management 17:34 1: Introduction Video Preview 01:02 2: Introduction to Project Management Preview 13:32 3: Quiz 03:00 Module 02: PMBOK and PMI 08:35 4: PMBOK and PMI 07:35 5: Quiz 01:00 Module 03: Global Project Management 25:13 6: Global Project Management 23:13 7: Quiz 02:00 Module 04: Project Management Life Cycle 18:33 8: Project Life Cycle 16:33 9: Quiz 02:00 Module 05: Project Management & Time Management 26:53 10: Time Management 24:53 11: Quiz 02:00 Module 06: Project Management & Quality Management 15:03 12: Quality Management 13:03 13: Quiz 02:00 Module 07: Effective Planning & Scheduling for Project Management 35:19 14: Effective Planning & Scheduling 33:19 15: Quiz 02:00 Module 08: Human Resource Management 16:25 16: Human Resource Management 14:25 17: Quiz 02:00 Module 09: Performance Management 12:55 18: Performance Management 11:55 19: Quiz 01:00 Module 10: Talent Management 11:03 20: Talent Management 10:03 21: Quiz 01:00 Module 11: Organising Meeting and Conferences 18:24 22: Organising Meeting and Conferences 17:24 23: Quiz 01:00 Module 12: Managing Resources 12:52 24: Managing Resources 10:52 25: Quiz 02:00 Module 13: Change Management 16:19 26: Change Management 15:19 27: Quiz 01:00 Module 14: Business Resilience and Crisis Management 10:45 28: Business Resilience and Crisis Management 09:45 29: Quiz 01:00 Module 15: Conflict Management 08:47 30: Conflict Management 07:47 31: Quiz 01:00 Module 16: Stress Management 10:09 32: Stress Management 09:09 33: Quiz 01:00 Module 17: Communication Skills 18:21 34: Communication Skills 16:21 35: Quiz 02:00 Module 18: Procurement & Purchasing Management 13:55 36: Procurement & Purchasing Management 12:55 37: Quiz 01:00 Module 19: Risk Management 14:08 38: Risk Management 12:08 39: Quiz 01:00 40: Final Words 01:00 Assessment (Optional) 03:00 41: Assignment On - Advanced Diploma in Project Management at QLS Level 7 03:00 Order Your Certificate 02:00 42: Order Your CPD Certificate 01:00 43: Order Your QLS Endorsed Certificate 01:00 Recommendations 01:00 44: Take your career to the next level with HF Online! 01:00 Free Course No 01: Agile Project 46:59 45: Module 01: Key Concepts (I) 05:13 46: Module 02: Key Concepts (II) 04:07 47: Module 03: Initiation (I) 04:32 48: Module 04: Initiation (II) 04:17 49: Module 05: Planning (I) 05:02 50: Module 06: Planning (II) 06:39 51: Module 07: Planning Tools 04:47 52: Module 08: Executing the Project 03:57 53: Module 09: Maintaining and Controlling the Project 03:53 54: Module 10: Closing Out 04:32 Free Course No 02: Diploma in Six Sigma & Lean Process 44:46 55: Module 01: Understanding Lean 09:59 56: Module 02: Liker's Toyota Way 07:36 57: Module 03: The TPS House 05:08 58: Module 04: The Five Principles of Lean Business 02:58 59: Module 05: The First Improvement Concept (Value) 02:41 60: Module 06: The Second Improvement Concept (Waste) 02:20 61: Module 07: The Third Improvement Concept (Variation) 02:42 62: Module 08: The Fourth Improvement Concept (Complexity) 02:43 63: Module 09: The Fifth Improvement Concept (Continuous Improvement) 03:29 64: Module 10: The Improvement Toolkit 05:10 Free Course No 03: Strategic Business Management 2:35:05 65: Module 01: Introduction to Strategic Management Business 17:34 66: Module 02: Corporate Governance 14:23 67: Module 03: Industry Analysis 13:47 68: Module 04: Strategy Formulation 19:57 69: Module 05: Strategy Implementation 17:43 70: Module 06: Evaluation and Control 15:21 71: Module 07: Building a Brand 15:05 72: Module 08: Generating Success from the Customer Relationship 14:07 73: Module 09: Social Responsibility and Ethics in Strategic Management 15:41 74: Module 10: Getting Ready for Business Improvement 11:27 Free Course No 04: Financial Management 1:31:32 75: Module 01: Introduction to Financial Management 05:54 76: Module 02: Fundamentals of Budgeting 11:27 77: Module 03: The Balance Sheet 07:50 78: Module 04: The Income Statement 05:48 79: Module 05: The Cash Flow Statement 07:46 80: Module 06: Statement of Stockholders' Equity 05:48 81: Module 07: Analysing and Interpreting Financial Statements 22:11 82: Module 08: Inter-Relationship Between all the Financial Statements 07:59 83: Module 09: International Aspects of Financial Management 16:49 Who is this course for? This Project Manager Training course is ideally suited to any individual working in a standard. Particularly, this course is perfect for: New members of the project team Level 7 Diploma Project Management Level 6 Certificate in Project Management Project finance Project Management Insititute (PMI) NB: Please note that this Project Management course does not provide any professional qualifications. To get professional qualifications, please check: Project Management Insititute (PMI) Courses PMI Project Management Professional Courses PMI Certified Associate in Project Management Courses APM Project Management Qualification (PMQ) Level 7 Diploma - Project Management pmi project management professional Requirements Project Manager Training Our Project Management for Project Managers is open for everybody Career path Project Manager Training Project Coordinator Project Manager Senior Project Manager Project Director Program Manager Portfolio Manager Chief Project Officer (CPO) Project Assistant Project co-ordinator Project management support Project Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Method of Assessment MCQ Based Passing Marks 60% Instant Assessment and Feedback Assessment Process You must complete the assignment questions given at the end of the and score a minimum of 60% to pass the exam and achieve the Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing theexam, you will be able to request a certificate with additional cost that the Quality Licence Scheme has endorsed. Student ID Digital certificate - Included Get a Free Student ID card! (£10 postal charge will be applicable for international delivery) CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: Free (Shipping Fee Excluded) 29 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) Advanced Diploma at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery

Overview The Customer Service Manager Training and Front Desk Certification course equips individuals with the necessary skills to excel in customer service roles. It covers various modules, including establishing a positive attitude, addressing customer needs, generating return business, providing in-person and electronic customer service, handling difficult customers, and knowing when to escalate issues. Learning Outcomes: Develop a strong understanding of the role and importance of customer service in a professional setting. Establish a positive attitude and effective communication skills to meet and exceed customer needs. Gain the ability to generate repeat business through excellent customer service and build long-term customer relationships. Acquire proficiency in providing exceptional in-person, phone, and electronic customer service. Develop strategies for handling difficult customers and resolving conflicts professionally. Understand the importance of escalating issues when necessary to ensure customer satisfaction. Why buy this Customer Service Manager Training and Front Desk Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Manager Training and Front Desk Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Manager Training and Front Desk Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Customer Service Manager Training and Front Desk Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service Manager Training and Front Desk Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Service Manager Training and Front Desk Certification Module One - Customer Service : Who We Are and What We Do 00:17:00 Module Two - Customer Service : Establishing Your Attitude 00:12:00 Module Three - Customer Service : Identifying and Addressing Customer Needs 00:12:00 Module Four - Customer Service : Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six - Customer Service : Giving Customer Service over the Phone 00:12:00 Module Seven - Customer Service : Providing Electronic Customer Service 00:12:00 Module Eight - Customer Service : Recovering Difficult Customers 00:15:00 Module Nine - Customer Service : Understanding When to Escalate 00:14:00

The Fashion Store Assistant Personal Shopper course provides in-depth training to become a skilled personal shopper in the fashion industry. It covers various aspects such as planning and analysis, understanding consumer behavior, fashion trends, effective communication, customer relationship development, and business marketing. Learning Outcomes: Understand the role and responsibilities of a personal shopper and how to effectively plan and analyze clients' needs. Gain insights into consumer behavior and fashion trends to offer personalized fashion advice and product recommendations. Develop essential communication and customer service skills to build strong relationships with customers and attract potential clients through effective marketing strategies. Why buy this Fashion Store Assistant Personal Shopper? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Fashion Store Assistant Personal Shopper there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Fashion Store Assistant Personal Shopper course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Fashion Store Assistant Personal Shopper does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Fashion Store Assistant Personal Shopper was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Fashion Store Assistant Personal Shopper is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: An Introduction to Personal Shopper An Introduction to Personal Shopper 00:30:00 Module 02: Planning and Analysis Planning and Analysis 00:24:00 Module 03: Factors in Buying Clothes Factors in Buying Clothes 00:35:00 Module 04: Fashion and Trends Fashion and Trends 00:31:00 Module 05: Communication and Protocol Communication and Protocol 00:28:00 Module 06: Understanding Consumer Behaviour Understanding Consumer Behaviour 00:27:00 Module 07: Developing Relationship with Customer Developing Relationship with Customer 00:31:00 Module 08: Attracting Potential Customers Attracting Potential Customers 00:24:00 Module 09: Product Sales Product Sales 00:23:00 Module 10: The Business Plan The Business Plan 00:21:00 Module 11: The Business Marketing The Business Marketing 00:28:00 Assignment Assignment - Fashion Store Assistant Personal Shopper 00:00:00

Embark on a comprehensive journey through the world of sales with this course that focuses on practical techniques for success. From understanding the essentials of sales and sales growth to mastering persuasive sales presentations, negotiations, and communication skills, this course equips you with effective strategies to excel in the sales domain. Learn to handle objections, leverage marketing, and build strong customer relationships while discovering valuable tips and tricks for achieving successful sales outcomes. Learning Outcomes: Grasp the fundamental concepts of sales and its importance. Develop strategies for driving sales growth and expansion. Explore the techniques of sales hypnosis for impactful communication. Master the art of creating compelling sales presentations. Understand the relationship between sales and marketing. Identify the leverage points and limitations within the sales process. Enhance your communication skills for effective customer interactions. Gain insights into successful sales negotiations and objection handling. Why buy this Sales Training: Practical Sales Techniques?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sales Training: Practical Sales Techniques you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sales Training: Practical Sales Techniques course is ideal for Sales professionals seeking practical strategies to boost performance. Business owners and entrepreneurs looking to enhance their sales skills. Individuals interested in pursuing a career in sales or marketing. Anyone who wants to improve their ability to communicate persuasively and close deals effectively. Prerequisites This Sales Training: Practical Sales Techniques was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Sales Representative - Average Earnings: £20,000 - £30,000 per year. Sales Manager - Average Earnings: £30,000 - £50,000 per year. Business Development Manager - Average Earnings: £30,000 - £50,000 per year. Sales Director - Average Earnings: £50,000 - £80,000+ per year. Chief Sales Officer (CSO) - Average Earnings: £60,000 - £100,000+ per year. Course Curriculum Module 01: Introduction to Sales Introduction to Sales 00:23:00 Module 02: Sales Growth Sales Growth 00:23:00 Module 03: Sales Hypnosis Sales Hypnosis 00:20:00 Module 04: Sales Presentation Sales Presentation 00:18:00 Module 05: Sales and Marketing Sales and Marketing 00:26:00 Module 06: Leverage and Limitations Leverage and Limitations 00:17:00 Module 07: Communication Skills Communication Skills 00:25:00 Module 08: Sales Negotiations Sales Negotiations 00:28:00 Module 09: Dealing with Customers Dealing with Customers 00:27:00 Module 10: Handling Objections Handling Objections 00:15:00 Module 11: Tips and Tricks for Sale Tips and Tricks for Sale 00:18:00 Assignment Assignment - Sales Training: Practical Sales Techniques 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Business Model Canvas for Business Plan Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Business Model Canvas for Business Plan Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Model Canvas for Business Plan Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Model Canvas for Business Plan Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Business Model Canvas for Business Plan? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Business Model Canvas for Business Plan there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Business Model Canvas for Business Plan course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Business Model Canvas for Business Plan does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Model Canvas for Business Plan was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Business Model Canvas for Business Plan is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Business Model Canvas Brief Introduction 00:11:00 How does it begin and starts 00:10:00 Problems Solving Opportunities 00:08:00 Component of Business Model Customers and Value Proposition 00:07:00 Channels of Distribution and Customer Relationships 00:05:00 Revenue Streams and Key Resources 00:11:00 Key Activities, Partners and Cost 00:07:00 Case Study Business Model of ALIBABA to explain different components 00:19:00 Business Model of IKEA Explained 00:12:00 A Practical Example to Demonstrate how different components work in a business model 00:09:00 Basics of Business Plan Business Plan Component Executive Summary 00:03:00 Business Plan Component Executive Summary Key things 00:04:00 Market Sizing Concepts and Financial Model to Calculate Market Access 00:15:00 Marketing Sizing Method 00:07:00 Rest of Financial Model and B Plan 00:11:00