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26916 Courses delivered Online

Stakeholder engagement

By Underscore Group

Learn how to manage internal and/or external stakeholders’ expectations within a project environment. Course overview Duration: 1 day (6.5 hours) This course is suitable for anyone who has to manage internal and/or external stakeholders’ expectations within a project environment. The course will provide tools and techniques to manage stakeholder’s expectations and needs. It will help participants to map all stakeholders who impact the capability to deliver the desired results. Participants will work with a fictitious project to bring all the analysis and tools to life.  Objectives  By the end of the course you will be able to: Identify both primary and secondary stakeholders Use tools and processes to manage stakeholder expectations Use techniques to help win support for your projects Put together a stakeholder communication plan Determine the best communication methods Build relationships between you and key stakeholders Use influencing skills to influence stakeholders before they influence you Effectively handle conflict that occurs throughout the project lifecycle Determine the fundamental rules of negotiation and how to achieve a satisfactory outcome Content Identification and stakeholder analysis Using a mind map to determine stakeholders and stakeholder groups Analysis of stakeholder interest and power Using different tools to help determine stakeholder needs and expectations Categorising your stakeholders into primary, secondary and key Interviewing stakeholders to determine needs, expectations and politics Influencing strategies Using a planning tool to determine how different stakeholders can be influenced Interviewing stakeholders to determine what will motivate/de-motivate them Looking at communication methods and choosing the most appropriate in order to influence and manage expectations Production the communication strategy Using a case study and project Gantt to produce a detailed communication plan Using a communication plan structure Conflict Management Identifying common causes of conflict in the project lifecycle Finding the most appropriate response to resolve conflicts effectively Determining your default position and understanding why it might not always be right Negotiation The different types of negotiation used in the project environment Determining a simple negotiation process Understanding the principles of effective negotiation – the do’s and don’ts

Stakeholder engagement
Delivered OnlineFlexible Dates
£425

HACCP and Catering Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

HACCP and Catering Management - Double Endorsed Certificate
Delivered Online On Demand
£150

Compliance and Risk Management in Enterprise Setting

5.0(1)

By Empower UK Employment Training

Compliance and Risk Management in Enterprise Settings: In today's fast-paced business landscape, mastering both compliance and risk management is not just beneficial-it's critical. This course integrates Compliance Risk Management with Enterprise Risk Management, offering you a robust, holistic framework for mitigating risks and ensuring compliance across your organisation. Learning Outcomes: Grasp compliance's role in organisational sustainability. Implement effective compliance frameworks. Identify key laws for compliance. Formalise operational risk management policies. Understand the Compliance Management System (CMS) structure. Explore UK-specific Compliance Audits. Master risk management strategies. Learn about HMRC compliance checks. Study ISO 31000 and Enterprise Risk Management. Master the Enterprise Risk Management process. Know Operational Risk Management fundamentals. Master Environmental Risk Management. Develop a Risk Management Framework. Implement risk management in projects. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Let's have a look at some key modules: Structure of Compliance Management System (CMS): Implement an effective CMS to manage and identify risks for enhanced Compliance and Risk Management. Compliance Audit in England: Master the audit program and process, focusing on key guidelines and policies for Compliance and Risk Management. Compliance Risk: Recognize, classify, and understand various types of Compliance Risks for effective Compliance and Risk Management. Tax Compliance: Understand HMRC checks and post-check procedures for robust Tax Compliance and Risk Management. The ERM Process: Step by Step: Navigate the ERM process from strategy to oversight for comprehensive Compliance and Risk Management.

Compliance and Risk Management in Enterprise Setting
Delivered Online On Demand8 hours 30 minutes
£5

Public Relation & Customer Relationship Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Public Relation & Customer Relationship Management - Double Endorsed Certificate
Delivered Online On Demand
£159

Workplace Stress Management

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Workplace Stress Management course might help you get there! Expand your expertise with high-quality training - study the Workplace Stress Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Workplace Stress Management online training course. This Certificate in Workplace Stress Management at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development and career progression related to Workplace Stress Management substantial and easier than ever! The Workplace Stress Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Workplace Stress Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Workplace Stress Management course. This Workplace Stress Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Workplace Stress Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Workplace Stress Management course: Module 01: Defining Stress Module 02: Responses of the Nerves Module 03: Stress in the Workplace Module 04: Personality and Stress Module 05: Managing Stress at Work Module 06: Personal Stress Management Module 07: Work-Life Balance Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Workplace Stress Management at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Workplace Stress Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate in Workplace Stress Management at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills With a Certificate of Completion After completing the Certificate in Workplace Stress Management at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the Workplace Stress Management course, you need to order to receive a Certificate Accredited by CPD QS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Workplace Stress Management
Delivered Online On Demand7 days
£12

Level 3, 4 & 5 Hospitality and Revenue Management

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4 & 5 Hospitality and Revenue Management
Delivered Online On Demand
£100

Professional Diploma in Leadership Management

By iStudy UK

Leadership is an important skill that is required by every company, business and team. If you can master this skill and motivate people effectively, you can be a valuable asset for every company. Our Professional Diploma in Leadership Management is designed for people who wants to start their career in the management sector and lead a large team. You will learn how leadership management works and how you can establish motivation within your team members. You will also understand different entrepreneurial aspects including managing people, budgeting, funds, ventures, allocating time and performing as an overall leader to your team. However, you can take this course and acquire knowledge on qualities of a leader, skills required to be a successful leader, principles of leadership, handling different types of people, effective leadership styles and many more. If you think you are up to take the challenge and become a motivational leader, then this course is most suitable for you. So, why wait dig deeper into leadership management with this advanced course. Course Highlights Professional Diploma in Leadership Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Leadership Management into 32 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Leadership Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Leadership Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Leadership Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Leadership Management - Updated Version Introduction to Leadership 00:23:00 Inspiration and Leadership 00:34:00 Setting SMART Goals 01:13:00 Self-Esteem and Assertiveness Skills 01:02:00 Body Language and Effective Communication 01:22:00 Business Management and Corporate Behaviour 01:01:00 Meeting Management 01:24:00 Project Management 01:15:00 Risk Management 00:28:00 Team Work and Team Building 00:52:00 Performance Management 01:02:00 Critical Thinking: Implications for Leadership 00:58:00 Professional Diploma in Leadership Management - Old Version Leadership Management Who is a Leader FREE 00:30:00 Leadership Qualities FREE 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Diploma in Leadership Management 00:20:00 Final Exam Final Exam- Professional Diploma in Leadership Management 00:20:00

Professional Diploma in Leadership Management
Delivered Online On Demand27 hours
£25

Stress Management - For Relief From Stress of Life & Work

By iStudy UK

Stresses are a regular part of our daily lives. Stresses can turn into serious anxiety and depression if these can't be managed properly. Our normal productivity gets hampered a lot due to stresses. Besides, mental peace and calmness get decayed. So, it's important to manage your stress to get relief and peace.  This Stress Management - For Relief From Stress of Life & Work Course is designed to teach you the strategies and techniques of effective stress management. You'll learn how to release stress and restore your full productivity.  What you'll learn Learn What Causes Stress & The Solutions Discover How To Get A Fantastic Nights Sleep Learn How to Feel Better - Right Away! Gain Relief From Nagging Thoughts & Worries Learn How To Eliminate The CAUSES Of Stress Gain More Emotional Freedom & Control Of Your Life! Who is this Course for? This course is a perfect fit for anyone who has to work under stressful conditions and get rid of his stresses.  Requirements No formal qualification is required for this course. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Stress Management - For Relief From Stress of Life & Work Beginning Concepts FREE 00:23:00 Specific Stress Management Techniques FREE 00:11:00 MORE Stress Reduction Strategies 00:16:00 Still MORE Stress Reduction Techniques - Part 1 00:14:00 Still MORE Stress Reduction Techniques - Part 2 00:07:00 Still MORE Stress Reduction Techniques - Part 3 00:09:00 BONUS Video & Wrap Up! 00:11:00 Special LIVE Bonus Video! 00:05:00

Stress Management - For Relief From Stress of Life & Work
Delivered Online On Demand1 hour 36 minutes
£25

Party Planning and Events Management Course

4.7(160)

By Janets

Event Management witnessed tremendous success within the last couple of years. Through the Party Planning and Events Management Course , you will familiarise with the concepts that will assist you to plan an event successfully. Learn to arrange any sorts of the party, including birthday, launch party, hen party, conferences, weddings, surprise party, anniversaries, funeral, baby shower, trade shows, Christmas party, etc. In addition to that, various decoration styles, greetings, managing food and catering, and others essential topics also covered in this course. Gain outstanding organisational skills, including excellent communication and customer care skills, and explore how to work under pressure, meet deadlines, solve problems and deal with the unexpected. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Party Planning and Events Management Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Party Planning and Events Management Course
Delivered Online On Demand1 hour 48 minutes
£9.99

CRM - CPDQS Accredited Bundle Course

5.0(14)

By Training Express

Discover the power of exceptional customer relationship management combined with a broad spectrum of essential business skills in the CRM - CPDQS Accredited Bundle Course. This carefully designed programme covers everything from mastering customer service techniques and public relations to understanding sales psychology and financial crime prevention. Whether you’re aiming to refine your communication skills or develop a strong grasp of digital product management and stakeholder relations, this course bundle offers a rich variety of subjects tailored to elevate your professional profile. With a focus on knowledge and strategy, this online course bundle supports those who wish to excel in today’s competitive business environment without the need for physical attendance. Covering critical areas such as cross-cultural awareness, anxiety management, and business intelligence, learners will gain valuable insights to help foster positive workplace dynamics, enhance team performance, and navigate corporate risk effectively. This course package is ideal for professionals seeking flexible learning options that balance depth and diversity in one accessible offering. Key Features of CRM Bundle CPD Accredited CRM Course Instant PDF certificate Fully online, interactive CRMcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this CRM Bundle course to excel! To become successful in your profession, you must have a specific set of CRM skills to succeed in today's competitive world. In this in-depth CRMtraining course, you will develop the most in-demand CRM skills to kickstart your career, as well as upgrade your existing knowledge & skills. CRM Curriculum Course 01: CRM - Customer Relationship Management Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: Level 2 Diploma in Customer Service Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This CRM bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about CRM basics. Requirements No prior degree or experience is required to enrol in this course. Career path This CRM Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

CRM - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100