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Get ready for an exceptional online learning experience with the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Digital Marketing package has something for everyone. As part of the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads package, you will receive complimentary PDF certificates for all courses in Digital Marketing bundle at no extra cost. Equip yourself with the Digital Marketing bundle to confidently navigate your career path or personal development journey. Enrol our Digital Marketing bundle today and start your career growth! This Digital Marketing Bundle Comprises the Following CPD Accredited Courses: Course 01: Digital Marketing: The Ultimate Guide to Strategic Marketing Course 02: Digital Marketing - Growth Hacking Techniques - Online Course Course 03: Learn to Drive Traffic into Sales through Digital Marketing Course 04: SEO - Master Search Engine Optimisation Course 05: Social Media Marketing Course -The Step-by-Step Guide Course 06: Affiliate Marketing Passive Income Made Easy Course 07: Instagram Marketing Course 08: Facebook Marketing Strategy for Business Course 09: LinkedIn Marketing for Business Course 10: Lead Generation with Attraction Marketing for Business Course 11: Online Multi-Business Master Plan Course 12: Complete Online Marketing & Advertising Course Course 13: Sales Skills Course 14: How To Build Sales Funnels With ClickFunnels Course 15: Creating Highly Profitable Sales Funnels Course 16: Content Management Course 17: Content Writing & Copy Writing For SEO and Sales Course 18: Complete the Email Marketing Course Course 19: Google Ads Training: Turn Profit with PPC Course 20: Diploma in Customer Relationship Management (CRM) Learning Outcome: By completing the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Digital Marketing Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Digital Marketing Bundle. Build a strong knowledge base in your chosen course via the Digital Marketing Bundle. Benefit from the flexibility and convenience of online learning. With the Digital Marketing package, validate your learning with a CPD certificate. Each course in Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads, a rich anthology of 15 diverse courses. Each course in the Digital Marketing bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle offers you the flexibility and convenience to learn at your own pace. Make the Digital Marketing package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads course. Career path The Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle will prepare you for a range of careers, including: Digital Marketing Specialist Social Media Manager SEO Analyst Copywriter Email Marketing Coordinator Online Advertising Executive Content Marketing Strategist Digital PR Specialist Web Analytics Manager Brand Engagement Specialist Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Youtube Marketing skills? If yes, then you have come to the right place. Our comprehensive courses on Youtube Marketing will assist you in producing the best possible outcome by mastering the Youtube Marketing skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Youtube Marketing Course 02: Youtube Masterclass: How to Start a Successful Youtube Channel for Your Business Quickly Course 03: Get More YouTube Views Course 04: Content Creation and Content Certificate Course 05: SEO - Master Search Engine Optimisation in 2021 Course 06: Lead Generation and Attraction Marketing Training The Youtube Marketing bundle is for those who want to be successful. In the Youtube Marketing bundle, you will learn the essential knowledge needed to become well versed in Youtube Marketing. Our Youtube Marketing bundle starts with the basics of Youtube Marketing and gradually progresses towards advanced topics. Therefore, each lesson of this Youtube Marketing course is intuitive and easy to understand. Why would you choose the Youtube Marketing course from Compliance Central: Lifetime access to Youtube Marketing courses materials Full tutor support is available from Monday to Friday with the Youtube Marketing course Learn Youtube Marketing skills at your own pace from the comfort of your home Gain a complete understanding of Youtube Marketing course Accessible, informative Youtube Marketing learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Youtube Marketing bundle Youtube Marketing Curriculum Breakdown of the Youtube Marketing Bundle Youtube Marketing How To Get More YouTube Views - INTRO How To Go Viral On YouTube How To Increase YouTube Views & Watchtime YouTube Thumbnails Great Video Ranking Tips Secret To Getting YT Views Likes & Subscribers Guru Secret - CPA Profits SEO WHITE PAPERS FOR YOUTUBE RANKING & SUGGESTED VIDEOS SEO WHITE PAPERS FOR YOUTUBE RANKING & SUGGESTED VIDEOS (Alison) TubeBuddy Tutorial Finding Great Keywords For Maximum Success YouTube Ranking - Video Description SEO YouTube Ranking - Turning Keywords into the Description Getting in Suggested YouTube Videos YouTube Ranking - Syndwire SynLab YouTube Rankings - Live Event Blaster YouTube Ranking - Translations for morw Views and Sales BONUS - Get More YouTube Veiws - Sharree BONUS - PilotPoster Youtube Masterclass: How to Start a Successful Youtube Channel for Your Business Quickly Introduction How to choose your trending niche? Create and Verify YouTube Channel from Scratch How to find and download popular and free videos Software and Hardware we need to get started Video Editing Tutorial and Step-By-Step Process Uploading files Free tools for SEO and for promoting Channel and Videos Tips, Tricks, and Strategies you must use to grow your Business Get More YouTube Views Module 01: Introduction Module 02: How to Go Viral On YouTube Module 03: How to Increase Views & Watch time Module 04: YouTube Thumbnails Module 05: Great Video Ranking Tips Module 06: Secret to Getting YT Views Likes & Subscribers Module 07: Guru Secret - CPA Profits Module 08: SEO White Papers for Ranking & Suggested Videos Module 09: TubeBuddy Tutorial Module 10: Finding Great Keywords for Maximum Success Module 11: Ranking - Video Description SEO Module 12: Ranking - Turning Keywords into the Description Module 13: Gelling in Suggested YouTube Videos Module 14: Ranking - Syndwire SynLab Module 15: Rankings - Live Event Blaster 2 Module 16: Ranking - Translations for mob w Views and Sales Module 17: BONUS - Get More YouTube Views - Share Module 18: BONUS - PilotPoster Content Creation and Content Marketing Certificate Module 01: Introduction to Content Creation Module 02: How to Generate Ideas for Your Content Module 03: How to Create High-Impact Content Module 04: Introduction to Content Marketing Module 05: The Benefits of Content Marketing Module 06: Content Marketing Strategy Development Module 07: Search Engine Optimisation Module 08: Measuring the Success of Your Content Marketing SEO - Master Search Engine Optimisation in 2021 Section 01: Introduction Section 02: SEO: Core Concepts Section 03: On - Page Optimisation Section 04: Keyword Research & Optimisation Section 05: SEO Content Writing Section 06: Off Page SEO Section 07: Conclusion Lead Generation and Attraction Marketing Training Module 01: Introduction Module 02: Lead Generation with Attraction Marketing for Business Module 03: Strategies for Lead Generation Module 04: Using Customer Relation Management (CRM) for Relationship Building Module 05: Using Pay per Click (PPC) for Lead Generation Module 06: What is Attraction Marketing Module 07: How to Get More Leads on Social Media Module 08: Incorporating the Laws of Attraction in Your Daily Life Module 09: Conclusion CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Youtube Marketing bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Youtube Marketing. It is also great for professionals who are already working in Youtube Marketing and want to get promoted at work. Requirements To enrol in this Youtube Marketing course, all you need is a basic understanding of the English Language and an internet connection. Career path The Youtube Marketing bundle will enhance your knowledge and improve your confidence. Social Media Manager: £25,000 to £45,000 per year Digital Marketing Specialist: £25,000 to £50,000 per year Content Creator/Influencer: Salary varies greatly depending on reach and brand collaborations SEO Specialist: £25,000 to £50,000 per year Video Editor: £20,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Ignite your email marketing prowess with our compact yet comprehensive "Professional Email Writing & Email Marketing Masterclass" course bundle. Master email writing, learn advanced email marketing strategies, build efficient email lists, create stunning HTML email templates, write compelling copy, and boost your typing speed with touch typing. This isn't just theory; it's about equipping you with competitive skills to excel in the evolving digital marketing landscape. Enrol now - your journey to becoming an email marketing superstar starts here. Act fast, limited spots available! This Professional Email Writing & Email Marketing Masterclass Bundle Comprises the Following CPD Accredited Courses: Course 01: Email Writing: Styles and Templates Course 02: Email Marketing Masterclass Course 03: Essential Strategies to Create an Email List Course 04: Create a Responsive HTML Email Template Course 05: Affiliate Marketing Course 06: Copywriting Course Course 07: Copyediting & Proofreading Course 08: Touch Typing Essentials What will Make You Stand Out? On completion of this Professional Email Writing & Email Marketing Masterclass bundle, you will gain the following: CPD QS Accredited courses After successfully completing the Email Writing Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enrolling in the Email Writing Course has no additional cost. 24x7 Tutor Support You can study and complete the Email Writing course at your own pace. For the price of ONE, we're giving you SIX comprehensive CPD Accredited courses that will transform your emailing from a daunting task to an exciting journey of connection, engagement and business growth! 1. Email Writing: Styles and Templates: Learn the secret language of impactful email communications, unlock the power of compelling content, and get your hands on ready-to-use, bespoke templates that are sure to impress your recipients! 2. Email Marketing Masterclass: Whether you're a novice or a seasoned email marketer, this masterclass will teach you the art of creating captivating email campaigns that will drive traffic, boost conversions, and rocket your ROI! 3. Essential Strategies to Create an Email List: Every great campaign starts with a strong email list. Master the most effective list-building strategies to attract quality subscribers and foster lasting relationships. 4. Create a Responsive HTML Email Template: In the era of mobile users, responsiveness is the key. This course will guide you through creating stunning, mobile-friendly HTML emails that look fantastic on any device! 5. Copywriting Course: Words are your most powerful weapon. Learn how to wield them effectively with the tricks and techniques of the world's most successful copywriters! 6. Touch Typing Essentials: Boost your productivity with the power of touch typing. Increase your typing speed and accuracy, giving you more time to focus on what matters most! Show off your new skills with a certificate of completion. After successfully completing the Professional Email Writing & Email Marketing Masterclass course bundle, you can order your CPD Accredited PDF Certificates for Free as proof of your achievement. You can order Hardcopy CPD Accredited Certificates for £4.99. Please Note: The delivery charge inside the U.K. is absolutely free, and international students have to pay £8.99. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Email Writing & Email Marketing Masterclass Bundle is open to everybody including: Professionals are seeking to enhance their email writing & email marketing skills. Digital Marketing personnel's seeking to boost their sales. Job seekers aim to create compelling emails. Copywriters and marketers are refining persuasive writing. Individuals are improving their proofreading and editing abilities. Those interested in enhancing typing speed for efficient emailing. Requirements Without any formal requirements, you can delightfully enrol in this Professional Email Writing & Email Marketing Masterclass bundle. Just get a device with internet connectivity, and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path Our Email Writing & Email Marketing Masterclass bundle will prepare you for a range of careers, including: Business Manager/ Executive Email Marketing Specialist Email Marketing Manager Digital Marketing Manager Marketing Automation Specialist CRM Manager Content Writer/Copywriter Marketing Assistant Communications Manager PR Specialist

24 Hour Flash Deal **25-in-1 Customer Relationship Manager Diploma Mega Bundle** Customer Relationship Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Customer Relationship Manager Diploma package online with Studyhub through our online learning platform. The Customer Relationship Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Customer Relationship Manager Diploma course provides complete 360-degree training on Customer Relationship Manager Diploma. You'll get not one, not two, not three, but twenty-five Customer Relationship Manager Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Customer Relationship Manager Diploma courses are yours for as long as you want them once you enrol in this course This Customer Relationship Manager Diploma Bundle consists the following career oriented courses: Course 01: Customer Relationship Management Course 02: Understanding Excellence in Customer Relationship Management Course 03: Customer Service Manager Training and Front Desk Certification Course 04: Complete Customer Service and Communication Skills Course 05: Retail Customer Service & Effective Customer Targeting Course 06: Customer Service Fraud Officer Course 07: Know Your Customer (KYC) Course 08: Diploma in Customer Service & Handling Complaints Course 09: Phone-Based Customer Service Course 10: Service Helpdesk & Technical Support Course Course 11: Call Centre Training: Excelling in Customer Service and Communication Course 12: Complaints Handling for Customer Care: Best Practices Course 13: Customer Service & Environment Course 14: Receptionist Diploma Course 15: Effective Communication Skills Diploma Course 16: Help Desk Training Course 17: Customer Service Management: Recovering Difficult Customers Course 18: Professional Certificate in Front Office Course 19: Hotel Concierge Certification Course 20: Ecommerce Management, Branding & Marketing Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Consumer Rights Certificate Course 25: Decision Making and Critical Thinking Online Course The Customer Relationship Manager Diploma course has been prepared by focusing largely on Customer Relationship Manager Diploma career readiness. It has been designed by our Customer Relationship Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Customer Relationship Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Relationship Manager Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Customer Relationship Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Relationship Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Customer Relationship Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Customer Relationship Manager Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Customer Relationship Manager Diploma lessons One to one assistance from Customer Relationship Manager Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Customer Relationship Manager Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Customer Relationship Manager Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Customer Relationship Manager Diploma certificate and transcript on the next working day Easily learn the Customer Relationship Manager Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Relationship Manager Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Relationship Manager Diploma Requirements To participate in this Customer Relationship Manager Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Customer Relationship Manager Diploma Career path You will be able to kickstart your Customer Relationship Manager Diploma career because this course includes various courses as a bonus. This Customer Relationship Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Relationship Manager Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

[Updated 2024] [Watch Free Preview: 1st Module of Customer Service Course] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail or sales environment, who are looking to develop their communication skills, introducing fundamental strategies that can be applied to a wide range of roles. This Customer Service training course includes case studies and practical exercises that will help you to deliver excellent customer service in-person, over the phone and online. It covers body language techniques, telephone etiquette how to identify your customers' needs, and much more. Key Features This Customer Service course includes the following offers: CPD Accredited Customer Service training Instant FREE e-certificate Fully online, interactive Customer Service course with audio voiceover The Customer Service Diploma Level 2 & 3 course is extremely dynamic and well-paced to help you understand the subject with ease. You'll discover how to master skills while exploring relevant and essential topics. Not only that, but you will learn how to manage stress effectively when dealing with difficult customers, with tips on how to recover customers and deal with complaints and challenging scenarios. By the end of the Customer Service Diploma Levels 2 & 3 courses, you will have an in-depth understanding of the key factors that contribute toward excellent customer support, with the expertise and knowledge to deal with any customer-facing situation successfully. This Customer Service Diploma Levels 2 & 3 training course is ideal for anyone working in or aspiring to work in a customer-facing role. It covers fundamental areas such as customer needs, key communication strategies, and handling complaints. Learning Outcomes By the end of the Customer Service course, learners will be able to: Customer Needs Analysis Boost Customer Excellence Understand the components of Customer Relationship Management (CRM) Learn High standard customer service Maintain Telephone etiquette Curriculum The curriculum of Customer Service Diploma Level 2 & 3 is: Module 01: Introduction to Customer Service Module 02: Characteristics of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate with Customers Module 05: Handling Customer Complaints Module 06: Problem-Solving Over Phone Module 07: Improving Customer Service Accreditation Our Customer Service Diploma Level 2 & 3 course is fully CPD-Quality Standards Accredited Certification Once you've successfully completed your Customer Service Diploma Level 2 & 3 courses, you will immediately be sent a digital Training certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Career Opportunities This Customer Service course could lead you to many different career opportunities and the average salary in the UK is: £25,000 per year CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 05:45 1: Introduction Preview 05:45 Module 02: Characteristics of Good Customer Service 03:36 2: Characteristics of Good Customer Service 03:36 Module 03: Customer Relationship Management 04:23 3: Customer Relationship Management 04:23 Module 04: Communicate with Customers 05:59 4: Communicate with Customers 05:59 Module 05: Handling Customer Complaints 05:36 5: Handling Customer Complaints 05:36 Module 06: Problem Solving Over Phone 04:46 6: Problem Solving Over Phone 04:46 Module 07: Improving Customer Service 08:58 7: Improving Customer Service 06:58 8: CPD Certificate & Transcript 01:00 PDF 9: Leave a Review 01:00 PDF Who is this course for? This Customer Service Diploma Level 2 & 3 course is ideal for those who are looking to secure a role in the following fields: Sales Representatives Retail Telemarketers Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing the course, you can progress to: Level 2 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Requirements No formal qualification to enrol in course. Career path Customer Care Operator Customer Care Representative Receptionist Medical Receptionist Customer Service Manager Restaurant Manager Customer Account Administrator Certificates CPD Certified Hardcopy Certificates Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. CPD Certified PDF Certificates Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Register on the Customer Service & Environment today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Customer Service & Environment course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Service & Environment course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement   Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Customer Service & Environment course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Customer Service & Environment Concepts and Practices in Customer Service Delivery 00:13:00 Organise Customer Service Delivery 00:14:00 Structure of Customer Service 00:14:00 Customer Relationship Management (CRM) 00:18:00 Customer Satisfaction & Relationship with Brand 00:15:00 Monitoring and Resolution of Customers' Complaints & Problems 00:15:00 Social Media Tools and Channels for a Business 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The tourism business is renowned for its benefits and employment opportunities. You have discovered the ideal course if you're committed to pursuing a career in the tourist industry and have a love of adventure and a thirst for knowledge! Our Travel Agent course from One Education is here to assist you in establishing and running a successful travel business or consultancy. This in-depth Travel Agent course is developed with a vision to ensure that you thoroughly understand the top travel destinations, tour and speciality products, and legislation and regulations governing the travel business. Travel agencies may manage all aspects of your trip, including flights, hotels, sightseeing, vehicle rentals, and other activities. They are your one-stop shop for all your travel needs. They can ensure that you or others travel without incident and have a stress-free trip. Among many other tasks, a travel agent's duties include organising travel for clients travelling for business and pleasure as well as figuring out their needs and preferences. With our Travel Agent course as your right hand, You will acquire the confidence, strong interpersonal skills, good communication skills, pleasant and well-groomed attitude, and diligence needed to be a competent person on the way to being a travel agent or any other likely jobs. Learning Outcomes: By taking this thorough Travel Agent course, you can be benefited in the following ways: A comprehensive idea of the travel and tourism industry. Familiarity with the many products and services of tourism. Advanced knowledge of how marketing is done in the travel and tourism industry. A boost to your soft skills like communication. Tips and tricks to gain customer service satisfaction and good handling of customer relationship management. Detailed understanding of the effects of Brexit on the tourism industry. Working knowledge of the transport management procedure Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Travel Agent course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation The CPD Certification Service (CPD UK) assures the Travel Agent and Consultant Training course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Travel Agent and Consultant Training Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management (CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Brexit and its Impact on Tourism Industry How is the Travel Agent and Consultant Training assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Training is ideal for- Those with a desire to work in the travel sector. Those who want to work as travel agents. Executive, virtual, and personal assistants who have never booked or handled client travel (flights, lodging, and transportation) before. Anyone interested in travel & tourism People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. Career path There are several work alternatives, but there is also the exciting future potential that involves travel, trip leading and more, not to mention the well-paying job that goes along with it. The following are some options: Travel Agent (£25,266 per annum) Tour Guide (£24,204 per annum) Tourism Manager (£35,000 per annum) Transport Officer (£33,947 per annum) Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £109 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Certified Business Relationship Manager (CBRM®): In-House Training The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise. The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®).