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Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about hotel reception Understand the core competencies and principles of hotel reception Explore the various areas of hotel reception Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert hotel receptionist Hotel Reception Course  Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception. Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: How to Converse with Customers? How to Converse with Customers? 00:03:00 Module 03: Rules of Email Etiquette Rules of Email Etiquette 00:03:00 Module 04: Rules of Grooming and Dress Code Rules of Grooming and Dress Code 00:03:00 Module 05: Rules of Telephone Etiquette Rules of Telephone Etiquette 00:01:00 Module 06: Relationship with Customers Relationship with Customers 00:04:00 Module 07: Building Rapport with Customers Building Rapport with Customers 00:01:00 Module 08: Roles and Responsibilities Roles and Responsibilities 00:08:00 Module 09: What is Up Selling? What is Up Selling? 00:01:00 Module 10: What is Cross Selling? What is Cross Selling? 00:01:00 Module 11: Identify the Steps for Selling Identify the Steps for Selling 00:11:00 Module 12: Factors Influencing Buying Decision Factors Influencing Buying Decision 00:05:00 Module 13: Customer Buying Objections Customer Buying Objections 00:01:00 Module 14: Assertive as Reception Assistant Assertive as Reception Assistant 00:03:00 Module 15: Handling Customers Complaints Handling Customers Complaints 00:08:00 Module 16: Tips for Success as a HR Assistant Tips for Success as a HR Assistant 00:03:00 Assessment Assessment - Hotel Reception Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 37 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Pet Training Masterclass Program Master the skills you need to propel your career forward in pet training. This course will equip you with the essential knowledge and skillset that will make you a confident pet trainer and take your career to the next level. This comprehensive pet training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this pet training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective pet training practice and equip you with the essential skills, confidence and competence to assist you in the pet training industry. You'll gain a solid understanding of the core competencies required to drive a successful career in pet training. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for pet trainer or for people who are aspiring to specialise in pet training. Enrol in this pet training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive pet training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this pet training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This pet training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This pet training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This pet training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - A Complete Pet Training Masterclass: Accredited Certificate 00:00:00 Foundations of Pet Training Introduction To Pet Training And Animal Communication 00:01:00 Introduction to Animal Psychology 00:02:00 Introduction to Animal Behavior 00:03:00 Dog Training Breeds of Dog 00:02:00 Dog Behavior 00:01:00 Identifying Happy Dog 00:01:00 Identifying Anxious Dog 00:01:00 Identifying Fearful Dog 00:01:00 Identifying Frustrated Dog 00:01:00 Identifying Relieved Dog 00:01:00 Identifying Focused Dog 00:01:00 Identifying Angry Dog 00:01:00 Identifying Neutral Dog 00:01:00 Dog Psychology 00:10:00 Safe Games with Dogs 00:02:00 Cat Training Breeds of Cat 00:01:00 Cat Behavior 00:02:00 Identifying Neutral Cat 00:01:00 Identifying Focused Cat 00:01:00 Identifying Happy Cat 00:01:00 Identifying Anxious Cat 00:01:00 Identifying Fearful Cat 00:01:00 Identifying Frustrated Cat 00:01:00 Identifying Angry Cat 00:01:00 Identifying Relieved Cat 00:01:00 Cat Psychology 00:04:00 Safe Games with Cats 00:01:00 Rabbit Training Breeds of Rabbit 00:01:00 Rabbit Behavior 00:01:00 Identifying Happy Bunny 00:01:00 Identifying Anxious Bunny 00:01:00 Identifying Angry Bunny 00:01:00 Rabbit Psychology 00:06:00 Safe Games with Rabbits 00:01:00 Pet Hygiene, Wellness, and Grooming Pet Hygiene and Grooming 00:01:00 Taking Care of Pet Mental Health 00:01:00 Pet First Aid Checking Vital Signs of Pets 00:02:00 Introduction to Pet First Aid 00:01:00 Collar Accident 00:01:00 CPR for Pets 00:03:00 Fractures 00:01:00 Heatstroke 00:01:00 Temperature Changes 00:01:00 Choking 00:01:00 Bloat Emergency First Aid 00:05:00 Frostbite 00:01:00 Anaphylaxis and Allergic Reaction 00:01:00 Drowning 00:01:00 External Bleeding 00:01:00 Internal Bleeding 00:01:00 Burns 00:01:00 Pet Therapy Introduction to Pet Therapy 00:01:00 How to do Pet Therapy 00:02:00 Pet Therapy in Common Conditions 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 3 Hours 42 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about clinical cupping therapy Understand the core competencies and principles of clinical cupping therapy Explore the various areas of clinical cupping therapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert clinical cupping therapist Cupping Course Master the skills you need to propel your career forward in clinical cupping therapy. This course will equip you with the essential knowledge and skillset that will make you a confident clinical cupping therapist and take your career to the next level. This comprehensive cupping course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this cupping course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective clinical cupping therapy practice and equip you with the essential skills, confidence and competence to assist you in the clinical cupping therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in clinical cupping therapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for clinical cupping therapist or for people who are aspiring to specialise in clinical cupping therapy. Enrol in this cupping course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive cupping course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this clinical cupping therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This cupping course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This cupping course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This cupping course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Cupping 00:00:00 Introduction To Clinical Cupping Therapy Welcome to my course 00:01:00 You Can Join Our Facebook Group If You Want. It Is A Great Resource 00:01:00 Learn the 2 different cupping techniques in under 2 minutes 00:02:00 Ok, so let's get serious for a minute. What is so wrong about the red marks? 00:02:00 So How Does Cupping Work? 00:02:00 What Types Of Cups Should I Buy And Why? 00:03:00 These Cups People Swear By, But I have Just Had No Luck with Them 00:02:00 A Rundown On How To Do Cupping On Someone's Back 00:04:00 The Contraindications to Cupping 00:02:00 What should you do your treatment on? 00:01:00 Let's have a little practice shall we? 00:03:00 It's cupping time! The Upper Body And Limbs How this Section Of The Course Works 00:02:00 Neck Pain/Neck Tension 00:04:00 How To Do Cupping For Neck Pain And Tension 00:03:00 How To Do Cupping For The Neck On Someone Else 00:05:00 Some Advanced Techniques For Neck Pain And Tension 00:07:00 Neck Exercises To Relieve Pain 00:01:00 Shoulder/Rotator Cuff Pain/Shoulder Impingements 00:10:00 How To Do Cupping For Rotator Cuff and shoulder problems 00:11:00 Exercises to do for rotator cuff problems 00:06:00 Frozen Shoulder 00:04:00 Exercises For Frozen Shoulder 00:03:00 Extension Exercise For Upper Back Pain Relief22 00:03:00 Biceps Tendonitis/Upper Arm Pain 00:04:00 Tennis Elbow Pain/Forearm Extensor Pain 00:03:00 Home Exercises For Tennis Elbow 00:04:00 Carpal Tunnel Syndrome/Wrist Pain 00:02:00 How To Treat Carpal Tunnel Syndrome, Golfer's Elbow And Forearm Pain 00:02:00 Home Exercises For Carpal Tunnel Syndrome 00:01:00 Advanced Techniques For The Arms And Forearms 00:02:00 Hand/Thumb Pain 00:02:00 Home Trigger Point release Techniques For Thumb/Hand Pain 00:02:00 How To Do Cupping For Relaxation/Stress Relief 00:03:00 How To Do A Relaxing Cupping Massage For The Back And Neck 00:06:00 It's cupping time! The Lower Back And Limbs Welcome To Section 3 00:01:00 Lower Back Pain 00:04:00 How To Do Cupping For The Lower Back And Sciatica 00:07:00 Sciatica 00:05:00 Sciatica Summary 00:03:00 How To Do Cupping For Hip Pain 00:03:00 Hamstring Strains, Hamstring Pain 00:01:00 How To Do Cupping For The Hamstrings. 00:03:00 Thigh Pain and Groin Strains 00:01:00 How To Do Cupping For The Thigh (Quadriceps) and groin area22 00:04:00 How To Do Cupping For Iliotibial Band Syndrome 00:03:00 Knee Pain, Runners Knee, Meniscal Pain 00:01:00 How To Do Cupping For Knee Pain 00:03:00 Calf Pain, Calf Cramps and Tired And Sore Calves 00:03:00 How To Do Cupping For The Calf 00:03:00 How To Stretch The Calf Muscles Correctly 00:02:00 Advanced Techniques For The Thighs, Hamstrings And The Lower Leg 00:01:00 Ankle Sprains, Chronic Ankle Pain22 00:07:00 A Quick Word About Treating Acute Sprains And Strains 00:03:00 How To Do Cupping For Ankle Pain And Sprains 00:03:00 Treating Chronic Ankle Pain 00:02:00 Plantar Fasciitis/Heel Spur, Foot Pain and Tired Feet 00:02:00 How To Do Cupping For Plantar Fasciitis And Generalized Foot Pain 00:02:00 A Great Home Exercise For Plantar Fasciitis And Any Foot Pain 00:01:00 How Long Should You Stretch A Muscle For? Here is the answer 00:01:00 How Often Should You Treat Someone? 00:03:00 A Word about acupressure and also static cupping What about using static cupping? 00:01:00 Treating using acupressure points as well 00:02:00 Congratulations 00:01:00 Assessment Assessment - Cupping 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:03:00 Designing Your Coaching Offer & Finding Your Niche The Secret: You Are The Product 00:02:00 Creating Your Ideal Coaching Persona 00:04:00 How To Understand Your Client's Pain Points 00:03:00 How To Find Your Coaching Niche 00:03:00 Defining your coaching offer 00:01:00 Describing your coaching offer 00:04:00 Structuring & differentiating your coaching offer 00:03:00 Your Marketing Game Plan How To Set Smart Marketing Goals 00:06:00 How To Craft A Strong Marketing Message 00:06:00 How To Choose The Right Marketing Channel 00:08:00 Email Marketing For Coaches Email Marketing Introduction 00:02:00 How To Build An Email List As A Coach 00:03:00 Automated vs Manual Email Campaigns 00:03:00 Your First Autoresponder Series 00:10:00 The Best Subject Lines For Higher Open Rates 00:04:00 How To Create An Effective Lead Magnet 00:04:00 Wordpress for Coaches WordPress Introduction 00:01:00 How To Use WordPress As A Coach 00:07:00 How To Install WordPress 00:05:00 How To Create Your First Landing Page 00:06:00 How To Create A Thank You Page 00:03:00 General Social Media Strategies Your Social Media Plan 00:08:00 Create Content Your Audience Will Thank You For 00:06:00 How To Create Content That Gets Shares 00:05:00 10 Tactics To Get More Followers 00:05:00 More Ways To Get Shares & Likes 00:01:00 Youtube Marketing As A Coach Starting A Youtube Channel As A Coach 00:04:00 My Youtube Content Strategy 00:04:00 More Youtube Marketing Tips 00:03:00 Facebook The Pros And Cons Of Facebook Ads 00:04:00 How To Set Up Your Lead Ads In Facebook 00:06:00 Setting Up Your Facebook Pixel 00:04:00 Using Pixel Conversions For Cheaper Lead Ads 00:03:00 Bonus: Personal Branding Personal Branding Intro 00:02:00 Building A Personal Brand 00:07:00 Why Authenticity Is Key 00:04:00 Coming Up With A Website Name 00:06:00 Your Value Proposition 00:05:00 Designing A Logo 00:08:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Portuguese language Understand the core competencies and principles of Portuguese language Explore the various areas of Portuguese language Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert Portuguese language speaker   Portuguese Diploma Course Master the skills you need to propel your career forward in Portuguese language. This course will equip you with the essential knowledge and skillset that will make you a confident Portuguese language speaker and take your career to the next level. This comprehensive portuguese diploma course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this portuguese diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Portuguese language practice and equip you with the essential skills, confidence and competence to assist you in the Portuguese language industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Portuguese language. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for Portuguese language speaker or for people who are aspiring to specialise in Portuguese language. Enrol in this portuguese diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive portuguese diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Portuguese language can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This portuguese diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This portuguese diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This portuguese diploma course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction To The Course Portuguese In Just Three Minutes 00:04:00 Lesson 1 Lesson 1a 00:03:00 Lesson 1b 00:02:00 Lesson 1c 00:04:00 Lesson 1d 00:04:00 Lesson 2 Lesson 2a 00:04:00 Lesson 2b 00:03:00 Lesson 2c 00:04:00 Lesson 2d 00:04:00 Lesson 2e 00:01:00 Lesson 3 Lesson 3a 00:04:00 Lesson 3b 00:03:00 Lesson 3c 00:03:00 Lesson 3d 00:04:00 Lesson 3e 00:03:00 Lesson 3f 00:02:00 Lesson 4 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:02:00 Lesson 4g 00:04:00 Lesson 5 Lesson 5a 00:03:00 Lesson 5b 00:03:00 Lesson 5c 00:02:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:04:00 Lesson 6 Lesson 6a 00:03:00 Lesson 6b 00:02:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:03:00 Lesson 6g 00:03:00 Lesson 7 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:04:00 Lesson 8 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:04:00 Lesson 8e 00:02:00 Lesson 8f 00:03:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:03:00 Lesson 9 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:03:00 Lesson 9d 00:03:00 Lesson 9e 00:02:00 Lesson 9f 00:04:00 Assessment Assessment - Portuguese Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction to Property Development Module 1: Introduction to Property Development 00:05:00 Module 2: Different Types of Property Module 2: Different Types of Property 00:10:00 Module 3: Legal Framework on Real Estate Module 3: Legal Framework on Real Estate 00:11:00 Module 4: Site Identification Module 4: Site Identification 00:08:00 Module 5: Evaluation Process Module 5: Evaluation Process 00:09:00 Module 6: Market Demand Module 6: Market Demand 00:10:00 Module 7: Buying Process of the Property Module 7: Buying Process of the Property 00:08:00 Module 8: Planning Permission Module 8: Planning Permission 00:08:00 Module 9: Building Regulation Approval Module 9: Building Regulation Approval 00:08:00 Module 10: Financing Property Development Module 10: Financing Property Development 00:10:00 Module 11: Planning Designing a Property Module 11: Planning Designing a Property 00:16:00 Module 12: Property Construction Module 12: Property Construction 00:13:00 Module 13: Market Research Module 13: Market Research 00:12:00 Module 14: Promotion Marketing of Property Module 14: Promotion Marketing of Property 00:10:00 Module 15: Sustainable Development of Property Module 15: Sustainable Development of Property 00:08:00 Module 16: Property Management Module 16: Property Management 00:10:00 Conclusion: Property Development Conclusion: Property Development 00:04:00 Mock Assessment Assessment Mock - Property Management and Development Course Online 00:10:00 Final Assessment Assessment - Property Management and Development Course Online 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about meditation Understand the core competencies and principles of meditation Explore the various areas of meditation Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert yoga trainer Mindfulness Meditation Training Course Master the skills you need to propel your career forward in meditation. This course will equip you with the essential knowledge and skillset that will make you a confident yoga trainer and take your career to the next level. This comprehensive mindfulness meditation training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this mindfulness meditation course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective meditation practice and equip you with the essential skills, confidence and competence to assist you in the meditation industry. You'll gain a solid understanding of the core competencies required to drive a successful career in meditation. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for yoga trainer or for people who are aspiring to specialise in meditation. Enrol in this mindfulness meditation training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive mindfulness meditation training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this meditation can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This mindfulness meditation training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This mindfulness meditation training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This mindfulness meditation training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction & First Concepts Introduction To Mindful Meditation 00:06:00 Understanding Mindful Meditation 00:05:00 How To Practice Mindful Meditation 00:06:00 Understanding & Beating Anxiety Still More Mindful Meditation Techniques 00:05:00 Mindful Meditation & Your Brain 00:04:00 Why Is Awareness So Important 00:10:00 More Anti-Anxiety Skills & Concepts Mindful Meditation & Work 00:05:00 Mindful Meditation & Relationships 00:04:00 Mindful Meditation & Happiness 00:05:00 Famous & Successful People Who Meditate 00:04:00 Great Mindful Meditation Apps 00:05:00 The Many Benefits Of Mindful Meditation 00:09:00 How To Create A Mindful Life 00:06:00 Conclusion Conclusion - Final Thoughts & Tips 00:01:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 36 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dog walking Understand the core competencies and principles of dog walking Explore the various areas of dog walking Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dog walker Dog Walking Diploma Course Master the skills you need to propel your career forward in dog walking. This course will equip you with the essential knowledge and skillset that will make you a confident dog walker and take your career to the next level. This comprehensive dog walking course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this dog walking course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective dog walking practice and equip you with the essential skills, confidence and competence to assist you in the dog walking industry. You'll gain a solid understanding of the core competencies required to drive a successful career in dog walking. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for dog walker or for people who are aspiring to specialise in dog walking. Enrol in this dog walking course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive dog walking course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dog walking can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This dog walking course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This dog walking course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This dog walking course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 Overview Overview 00:03:00 Setting up your Dog Walking Business Scoping the competition 00:04:00 Services 00:08:00 Financing your dog walking business 00:08:00 Getting organized 00:12:00 Your business name 00:03:00 Marketing your Dog Walking Business Offline Marketing 00:10:00 Online Marketing 00:10:00 BONUS: Building Your Dog Walking Business Brand 00:05:00 Clients Clients 00:08:00 BONUS: Client Information Packs 00:04:00 Your First Walks and the Future Walking the Dogs 00:08:00 Assessment Assessment - Dog Walking Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about German language Understand the core competencies and principles of German language Explore the various areas of German language Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert German language instructor or speaker The German Syntax Masterclass Course Master the skills you need to propel your career forward in German language. This course will equip you with the essential knowledge and skillset that will make you a confident German language speaker and take your career to the next level. This comprehensive the German syntax masterclass course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this the German syntax masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This The German Syntax Masterclass at QLS Level 5 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective German language practice and equip you with the essential skills, confidence and competence to assist you in the German language industry. You'll gain a solid understanding of the core competencies required to drive a successful career in German language. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for German language speaker or for people who are aspiring to specialise in German language.This The German Syntax Masterclass at QLS Level 5 course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Enrol in this the German syntax masterclass course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive the German syntax masterclass course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this German language can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This the German syntax masterclass course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This the German syntax masterclass course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This the German syntax masterclass course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The German Syntax Masterclass General Introduction What is a Syntax 00:03:00 Course Overview 00:05:00 The Syntax of the Main Clause (Hauptsatz) 00:06:00 Main Clause: The Conjugated Verb On The 2nd Spot 00:06:00 Examples and Exercises - 2nd spot 00:07:00 Main Clause: The Non-Conjugated Verb Particle at The End 00:05:00 Examples - Verb Particle at the End 00:05:00 Exercises - Verb Particle at the End 00:04:00 The High Flexibility of the German Syntax 00:04:00 Examples - Flexibility 00:05:00 Examples - Cases Facilitate The Understanding 00:06:00 Main Clause - A Conjunction linking two Main Clauses 00:05:00 Examples - Two Main Clauses 00:05:00 The Syntax of the Subordinate Clause (Nebensatz) 00:08:00 Subordinate Clause - Initiated With a Subjunction 00:07:00 Relative Pronouns Also Have The Conjugated Verb at The End 00:06:00 Examples - At the End 00:09:00 Subordinate Clause - Initiated With a Conjunctional Adverb 00:05:00 The Difference Between a Conjunctional Adverb and a Conjunction/Subjunction 00:05:00 Examples - Conjunctional Adverb 00:06:00 The Interrogative Clause: Questions with Yes or No as an answer 00:04:00 The Interrogative Clause: Questions with an Interrogative Pronoun (W) 00:06:00 Examples and Exercises - Interrogative Clause 00:09:00 Summary 00:10:00 Supplementary Resources Supplementary Resources - The German Syntax Masterclass 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00