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Agile Software development is the combination of Software Development Methodologies that include Scrum, Kanban Methodology, Lean Software development methods, etc. The Agile Master Certificate is the highest level in the Agile Consortium certificate series. The Agile Master Training Video Course provides the essential features and concepts of Agile Methodologies. Throughout the course, you will learn the basics of Agile methodologies with a special focus on Kanban methodology and Lean Software Development. The course will also include the basic of Scrum and make you and year team organized to make changes quickly based on the Agile Principles if necessary. You will learn the XP software development Process and other Agile methods so that you can choose the right techniques for you. The Agile Master Training Video Course helps you increase your knowledge and methods of running Software Development process by improving the teamwork, communication, and speed in line with the Agile framework. After completing the course, you will be able to work confidently in your Software Development Projects with peers. Course Highlights Agile Master Training Video Course is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Agile Master Training Video Course into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Agile Master Training Video Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Agile Master Training Video Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Agile Master Training Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Course Introduction Course Introduction 00:10:00 Agile Overview Agile Overview 00:01:00 Intro to Agile 00:10:00 The Agile Manifesto 00:17:00 Domains of Agile Practices 00:16:00 Summary 00:01:00 Understanding Lean Software Development Understanding Lean Software Development 00:01:00 Lean Origins and Principles 00:23:00 Summary 00:01:00 Understanding Kanban Understanding Kanban 00:01:00 Kanban Origins 00:09:00 Six Core Practices of Kanban 00:10:00 Summary 00:01:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:09:00 Scrum Concepts and Principles 00:14:00 Scrum Processes 00:05:00 Summary 00:01:00 Understanding XP Software Development Understanding XP Software Development 00:01:00 Intro to Extreme Programming (XP) 00:10:00 Extreme Programming (XP) Practices and Adoption 00:06:00 Summary 00:01:00 Other Agile Models Other Agile Models 00:01:00 DSDM 00:10:00 Crystal 00:06:00 Feature Driven Development 00:07:00 Comparing Agile Methods 00:08:00 Summary 00:04:00 Mock Exam Mock Exam - Agile Master Training Video Course 00:20:00 Final Exam Final Exam - Agile Master Training Video Course 00:20:00

Design a stunning website using WordPress with the course WordPress Complete Web Design. The course is designed to train you a master of creating and designing WordPress website with a special focus on the WordPress page builder Elementor. The course first explains you WordPress page builders and guides you to design and develop various WordPress page such as About Us, Home Page, Blog Page, Contact us page, etc. The course teaches you how to install WordPress ocean wp Theme and Elementor page builder. The procedures for creating a menu, plugins installation, exporting and importing Elementor pages, etc. will be discussed in the course. Finally, the course illustrates the methods of creating an e-commerce website using WordPress and shows you the methods of WordPress website customization. Shortly, you will able to develop pages, menu, and know to use Elementor page builder by the end of the course. What Will I Learn? Know about the WordPress & page builders. Online Hosting, subdomains, choosing you domain name & WordPress installation. how to optimize images & create creative Art direction for web design with photoshop. how to build your own beautiful Modern Responsive website using WordPress. You will know how to design pages, menus, sidebars, footers, and create a professional and modern website. You will know how to set up contact pages & WordPress contact form, Requirements just a pc (windows, mac or linux) & internet No coding or design experience required Who is the target audience? Want to establish your online business \ entrepreneurship Those interested in learning to build websites using freely available tools should with lowest possible cost take this course. want to sell your products online You are someone who wants to build a wordpress website for your business, hobby, or personal life. You want someone to walk you through the entire process of creating a WordPress website from the very beginning to publishing. if you are seeking to design a beautiful website & learn design through want to Master the Elementor page builder Introduction & installing Wordpress 1 Course Outline FREE 00:02:00 3 Website Online Hosting 00:10:00 4 Installing wordpress 00:03:00 5 Installing wordpress theme ocean wp & elementor page builder 00:02:00 6 Creating website pages & menu 00:07:00 Wordpress page builder Familiarization 7 Quick tour in Elementor 00:04:00 8 Creative Art directions & layout inspirations for web design 00:08:00 9 Familiarize with Elementor ( Sections ) 00:16:00 10 Familiarize with Elementor ( widgets ) & Desiging them 00:04:00 11 Brain storming & Tips for fast workflow with elementor 00:10:00 Wordpress home page Design & development 12 WordPress website header design & banner ( part 1 ) 00:17:00 13 WordPress website header design & banner ( part 2 ) 00:13:00 14 WordPress website header design & banner ( part 3 ) 00:08:00 15 Features Section Design 00:09:00 16 Png Section Design 00:04:00 17 email opt-in section 00:11:00 18 Testmonials section design 00:12:00 19 Image carousel section (slider) design 00:10:00 20 WordPress Website Footer Design 00:13:00 21 WordPress Customizer tour & website logo 00:18:00 22 Finalizing our home page & design hints 00:05:00 Wordpress About Us page Design & development 23 About Us page Design ( part1 ) 00:17:00 24 About Us page Design ( part2 ) 00:18:00 25 About Us page Design ( part3 ) 00:12:00 Wordpress Contact Us & blog page design & development 26 Contact Us page & Blog Page Creation 00:23:00 27 Creating WordPress Blog & Posting with Elementor 00:21:00 Wordpress Responsive website & publishing website 29 WordPress Mobile & Tablet Responsive Website 00:21:00 30 Publishing wordpress website & creating maintance & coming soon pages 00:09:00 Free Plugins to mimic the Elementor Pro 31 Free plugins to Mimic the Elementor pro 00:14:00 Exporting & importing our Elementor pages 33 Exporting & Importing Elementor pages 00:05:00 Creating Our Wordpress ecommerce store 34 installing woocommerce plugin ( Ecommerce Section ) 00:06:00 35 making the first product (simple product) 00:09:00 36 Making Variable products 00:09:00 37 Up sells & cross sells Products 00:04:00 38 woocommerce settings & website logo for themes 00:22:00 39 Discount coupons 00:06:00 40 Designing ecommerce store with elementor 00:14:00 Wordpress website customization 41 converting WordPress Website to https 00:04:00 42 Google Analytics & webmaster tool (SEO ranking) 00:10:00 45 Speeding up our wordpress website 00:13:00 46 Optimizing images & creative images Art directions 00:11:00 47 Understanding subdomains 00:06:00 Course Certification

Recent advancements in medical technology have highlighted the crucial role of lab technicians in healthcare. According to the NHS, demand for qualified lab technicians has surged by 20% in the past two years, showcasing the vital need for skilled professionals in medical laboratories. Our "Diploma in Lab Technician at QLS Level 5" is designed to meet this growing demand, providing comprehensive theoretical knowledge essential for aspiring lab technicians. This Lab Technician diploma offers an in-depth understanding of various aspects of medical laboratory services, from handling laboratory equipment to mastering basic haematology. With a focus on theoretical concepts, this course ensures you gain the knowledge needed to excel as a lab technician, without the need for hands-on experience. Embark on this educational journey to become a proficient lab technician and contribute significantly to the healthcare sector. Learning Outcomes Gain a comprehensive understanding of medical laboratory services and their significance in healthcare. Become proficient in the use and function of various Lab Technician equipment. Develop proficiency in conducting a variety of laboratory tests, including urinalysis, basic clinical chemistry, and microbiology procedures (all theoretical). Grasp the fundamentals of haematology, haemostasis, immunology, and immunohematology. Apply best practices for laboratory safety and quality assurance procedures. Prepare for a rewarding career as a qualified Lab Technician. Why would you choose the Lab Technician course from Compliance Central: Lifetime access to Lab Technician course materials Full tutor support is available from Monday to Friday with the Lab Technician course Learn Lab Technician skills at your own pace from the comfort of your home Gain a complete understanding of Lab Technician course Accessible, informative Lab Technician learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Lab Technician bundle Study Lab Technician in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Lab Technician Course Improve your chance of gaining in demand skills and better earning potential by completing the Lab Technician Lab Technician Curriculum Breakdown of the Lab Technician Course Module 01: Introduction to the Course: Overview of the Lab Technician diploma and its objectives. Module 02: Medical Laboratory Services: Insight into the operations and functions of medical laboratory services. Module 03: Laboratory Equipments (Part-01): Detailed study of essential laboratory equipment. Module 04: Laboratory Equipments (Part-02): Continued exploration of additional laboratory equipment. Module 05: Microscope and How to Use It: Comprehensive guide on the usage and maintenance of microscopes. Module 06: Solutions Used in Clinical Medical Laboratory: Study of various solutions and their applications in a clinical setting. Module 07: Sterilisation, Disinfection and Decontamination: Theoretical concepts of maintaining a sterile lab environment. Module 08: Basic Haematology: Introduction to the study of blood and related disorders. Module 09: Basic Haemostasis (Coagulation): Understanding the mechanisms of blood coagulation. Module 10: Basic Immunology and Immunohematology: Basics of immune system functioning and blood group serology. Module 11: Urinalysis: Examination of urine for diagnostic purposes. Module 12: Basic Clinical Chemistry: Introduction to the chemical analysis of bodily fluids. Module 13: Basic Clinical Microbiology: Study of microorganisms and their role in diseases. Module 14: Basic Parasitology: Examination of parasites and their impact on health. Module 15: Laboratory Accidents and Safety: Theoretical approach to safety protocols in the lab. Module 16: Quality Assurance: Ensuring the quality and reliability of laboratory results. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Lab Technician at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Lab Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Lab Technician. It is also great for professionals who are already working in Lab Technician and want to get promoted at work. Requirements To enrol in this Lab Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path The Lab Technician course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Lab Technician. Medical Lab Technician. Research Assistant in Medical Labs. Clinical Lab Scientist. Diagnostic Technician. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Launch a successful career in banking with our Bank Teller Training course. From mastering transactions to customer service skills, and understanding banking technology, this course is your comprehensive guide to becoming a proficient bank teller.

How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).

Plan, deploy and monitor cloud solutions in Microsoft Azure's Infrastructure as a Service

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

**Trust The 35000+ Students Who Are Learning with Us & Kickstarting Their Career!** Are you tired of your website languishing on page 10 of Google's search results? Are you ready to take your website to the top of the search rankings? It's time to boost your search engine optimisation (SEO) efforts. Don't waste any more time struggling to figure out SEO on your own. With our Search Engine Optimisation course, you'll learn the secrets to climbing to the top of the search rankings and getting noticed by your target audience. SEO is the practice of increasing a website's ranking on search engines such as Google. By optimising your website's content and structure, you can increase the chances of your website appearing higher in the search results for relevant keywords. Not only will this increase your website's visibility, but it can also drive more traffic and leads to your site. There are many strategies and tactics involved in SEO, but the key is to focus on providing valuable and relevant content for your target audience. By investing in SEO, you can give your website the boost it needs to stand out in the crowded online landscape. This Advanced Certificate in Search Engine Optimisation at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development and career progression related to Search Engine Optimisation substantial and easier than ever! SEO can be a confusing and overwhelming topic, but our course breaks it down into easy-to-understand concepts and actionable steps. You'll learn how to conduct keyword research, optimise your website's content and structure, and track your progress with analytical tools. Don't miss this opportunity to boost your website's performance in the search results and get seen by more potential customers. Sign up for our Search Engine Optimisation course today and start seeing results tomorrow! Learning Outcome Learn the fundamentals of search engine optimisation and its significance. Discover how to create an SEO strategy. Learn more about on-page SEO. Gain knowledge about the tools that will assist you with SEO. Improve your understanding of search engine dominance strategies. Learn how to create a high-quality blog and how to outsource article writing. Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This course has been designed to teach you the latest techniques and best practices for driving more traffic and leads to websites. *** Course Curriculum *** Section 01: Introduction Section 02: SEO: Core Concepts Section 03: On - Page Optimisation Section 04: Keyword Research & Optimisation Section 05: SEO Content Writing Section 06: Off Page SEO Section 07: Conclusion Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Search Engine Optimisation at QLS Level 4 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Whether you're a business owner, marketer, or just looking to improve your website's online visibility, our course has something for you. Whether you're a beginner or have some experience with SEO, you'll come away with valuable skills and strategies to drive more traffic and leads to your site. SEO is also beneficial for individuals working in roles such as digital marketing, content marketing, and web development. Requirements You will not need any prior background or expertise to enrol in this course. Career path SEO Specialist SEO Consultant SEO Strategist SEO Manager SEO Analyst SEO Consultant SEO Marketing Manager SEO Executive SEO Lead Digital Marketing Specialist (with an emphasis on SEO) Content Marketer Certificates CPD QS Accredited Certificate Digital certificate - £10 Advanced Certificate in SEO - Search Engine Optimisation at QLS Level 4 Hard copy certificate - £99 After successfully completing the Advanced Certificate in SEO - Search Engine Optimisation at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Getting Started The CMI Level 5 Certificate in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager. You'll develop the key strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results. The CMI Level 5 Certificate in Management and Leadership is a shorter course focusing on improving your capabilities and core management skills to the next level. Achieving the CMI Level 5 Certificate in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Improve your capabilities and core management skills Develop the knowledge and skills required for managing and leading individuals and teams Provide an extensive knowledge of skills to excel in specific management areas For Organisations: Deliver aims and objectives in line with wider organisational strategy Provide you with a fully wider range of skills and knowledge required to be a manager as part of an organisation Focus on the areas that are most appropriate to your role and organisation Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 in Management and Leadership qualification offered by School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Management & Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £51,577 per annum Divisional Manager, with an estimated salary of £48,613 per annum Departmental Manager, with an estimated salary of £34,997 per annum Regional Manager, with an estimated salary of £51,372 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team leading or supervisory experience or managerial experience in the junior or middle management level Possess the ability to complete the Level 5 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression A possible progression route on successful completion of a CMI Level 5 in Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Certificate to level 6 or 7 Certificate) Why gain a CMI Qualification? This online CMI Level 5 Certificate in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The globally recognised CMI Level 5 Certificate is perfect for you if you want to increase your opportunities for obtaining a middle management position. The key leadership skills and knowledge you'll develop with this course will be remarkably effective. Upon completing this course, you can progress to further learning within the suite of Level 5 courses in Management and Leadership - i.e. achieving a certificate and topping up to a Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Certificate in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete any combination of units to a minimum of 130 TUT hours, 13 credits to achieve this qualification. There is a barred combination of units - learners taking 502 cannot select 503, 505 or 511, and learners taking 526 cannot select 501 or 502. Learners cannot select unit 608 as part of this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Management and Leadership in an Organisational Context Reference No : CMI 501 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand factors which impact on an organisation's internal environment. 2. Understand the application of management and leadership theories. 3. Understand the knowledge, skills and behaviours to be effective in a management and leadership role UNIT2- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Reference No : CMI 502 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing, managing and leading teams 2. Understand approaches to achieving a balance of skills and experience in teams. 3. Know techniques for leading individuals and teams to achieve success. UNIT3- Managing Performance Reference No : CMI 504 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the rationale for managing performance within organisations. 2. Know how to manage performance. 3. Understand frameworks, diagnostic and evaluation tools used for performance management. UNIT4- Principles of Developing a Skilled and Talented Workforce Reference No : CMI 508 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the benefits of developing a skilled and talented workforce. 2. Understand the factors which influence workforce development. 3. Understand the scope of learning and development as part of a workforce development strategy. UNIT5- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT6- Managing Conflict Reference No : CMI 510 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the types, causes, stages and impact of conflict within organisations. 2. Understand how to investigate conflict situations in the workplace. 3. Understand approaches, techniques, knowledge, skills and behaviours for managing conflict. UNIT7- Planning, Procuring and Managing Resources Reference No : CMI 516 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the importance of effective and efficient resource use in organisations. 2. Know how to plan resources to meet organisational objectives. 3. Know how to procure resources. UNIT8- Principles of Innovation Reference No : CMI 517 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of innovation within organisations. 2. Understand the process of managing innovation in an organisation. UNIT9- Principles of Marketing Products and Services Reference No : CMI 523 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of marketing to support the achievement of organisational objectives. 2. Understand the factors in the organisation's marketing environment which impact on the marketing of a product or service. 3. Know how to market a product or service. UNIT10- Managing Finance Reference No : CMI 520 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand finance within organisations. 2. Know how to set and manage budgets. UNIT11- Using Data and Information for Decision Making Reference No : CMI 521 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the use of data and information in decision making. 2. Be able to interpret data and information to support decision making. 3. Know how to present data and information used for decision making. UNIT12- Managing Change Reference No : CMI 514 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for change in organisations. 2. Understand approaches to change management. 3. Understand how to initiate, plan and manage change in an organisation. UNIT13- Creating and Delivering Operational Plans Reference No : CMI 515 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of operational planning in an organisation. 2. Know how to create an operational plan in line with organisational objectives. 3. Know how to manage and lead the delivery of an operational plan. UNIT14- Principles of Managing and Leading Individuals and Teams to Achieve Reference No : CMI 503 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand approaches to managing and leading teams. 2. Know how to achieve a balance of skills and experience in teams. 3. Know techniques for managing and leading individuals and teams to achieve success. UNIT15- Forming Successful Teams Reference No : CMI 505 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose and characteristics of successful teams. 2. Understand approaches to team formation. 3. Know how to analyse and respond to the challenges of team formation. UNIT16- Managing Equality, Diversity and Inclusion Reference No : CMI 506 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand legal and organisational approaches to equality, diversity and inclusion. 2. Understand the role and responsibilities of a manager in relation to equality, diversity and inclusion. 3. Know how to develop and implement plans which support equality, diversity and inclusion within an organisation. UNIT17- Principles of Delivering Coaching and Mentoring Reference No : CMI 507 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role and purpose of coaching and mentoring within an organisation. 2. Understand the use of models and processes used in workplace coaching and mentoring. 3. Know how to manage the delivery of effective coaching and mentoring. UNIT18- Principles of Recruiting, Selecting and Retaining Talent Reference No : CMI 511 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the factors that impact on recruitment and selection. 2. Know how to plan for recruitment and selection. 3. Understand approaches to the recruitment and selection of a diverse and talented workforce. UNIT19- Workforce Planning Reference No : CMI 512 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the rationale for workforce planning. 2. Understand the principles and practices of workforce planning. UNIT20- Managing Projects to Achieve Results Reference No : CMI 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. 3. Understand the factors which contribute to effective project management. UNIT21- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT22- Managing Quality and Continuous Improvement Reference No : CMI 519 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope and purpose of quality management within organisations. 2. Understand approaches for managing quality. 3. Understand the application of continuous improvement within organisations. UNIT23- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT24- Conducting a Management Project Reference No : CMI 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. UNIT25- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. UNIT26- Principles of Leadership Practice Reference No : CMI 526 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand leadership practice in an organisation. 2. Understand leadership styles 3. Understand the impact of leadership within organisations. UNIT27- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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