26474 Courses delivered Online

Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)

Feeling off track with your career? Find out how to get re-motivated and prioritise your next steps - in just 10 minutes! Whether you’re a career driver, passenger or hitchhiker, it helps to have a sense of what works for you. We help you plan your career with confidence, no matter what stage you’re at. Career management is all about taking responsibility for your future. It’s a process you’ll want to return to frequently, so we'll help you to capture your thoughts and plans; then you can be clear about how to capitalise on your strengths, skills and experience to feel fulfilled and proud of yourself. The 3 things you'll learn in this FREE introductory training: 1. The pros and cons of your current career planning strategy (whether you have one or not!) 2. The key to finding out what's missing in your career currently 3. How to prioritise your FIRST next steps Find out where to start getting back on track to feeling like your career is moving in the direction that's most fulfilling for YOU.

We invite all jazz lovers, from all levels and abilities, to benefit from the highest jazz instruction in London. Learn how to swing under the guidance of excellent singing jazz instructors who have a broad experience and unparalleled expertise in adult singing education.

Empty Spaces, Expressionless Faces. Supporting colleagues in a hybrid workplace In a world where hybrid working is becoming the norm for many people, staying connected with colleagues can feel challenging. The subtle signals we might notice in face-to-face interactions can easily be missed when working remotely. This interactive two-hour workshop explores how we can support one another, strengthen team connections, and spot the signs when someone may be struggling. Designed for anyone in a hybrid workplace, this session empowers participants to recognise the behaviours and communication patterns that might indicate a colleague is finding things difficult, and helps them to respond with empathy and support. Through thought-provoking discussions, engaging activities, and practical strategies, participants will discover new ways to foster genuine connection — both online and face-to-face — to build and sustain a supportive team culture. Workshop outline: Noticing subtle shifts in mood and behaviour within a hybrid team. Exploring practical strategies for checking in without feeling intrusive. Encouraging open conversations in both virtual and physical settings. Creating a team culture that prioritises compassion and connection. This is not a lecture — it’s an engaging, interactive experience designed to leave participants feeling more confident in their ability to spot when a colleague might need support and better equipped to take meaningful action. Join us for this impactful session and discover how small moments of connection can inspire a more supportive, resilient hybrid workplace. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.

A taster into the full Talking About Mental Health As A Line Manager course Course description This is a taster to our Talking About Mental Health As A Line Manager. Here you can experience small parts of different sections of this workshop but you will not be able to complete the workshop, access the downloadable all the resources or gain a certificate. Who is the course for? Learn how to use a range of mental health tools to support employee mental health and wellbeing as a line manager. Tools covered include wellbeing action plans, stress risk assessments, personal user manuals, quick signposting sheets, posters, and support leaflets. Build an awareness of different tools that can be used to support employee wellbeing. Understand when and how to use different tools to support employee mental health and wellbeing, depending on the specific situation. Develop confidence in using different tools for mental health and wellbeing Know when tools aren’t useful or enough, and when to bring in further support What is the value of this course? Everyone’s mental health matters, whether someone has a diagnosed mental health condition or not, and that includes your own. Learn how to use a range of mental health tools to support employee mental health and wellbeing as a line manager.

A workshop for parents about their experience of parenting. A chance to press pause and reflect, share and laugh whilst re-connecting with what it's all about and what really matters. No advice, just support and care for those on the journey.

This CIMPSA accredited Inclusive Activity Programme will equip you with the skills to engage disabled people and people with long term health conditions more effectively in physical activity. Course description This CIMPSA accredited Inclusive Activity Programme will equip you with the skills to engage disabled people and people with long term health conditions more effectively in physical activity. Who is the course for? We want sport and activity to be a meaningful experience, no matter where or how disabled people choose to take part. This eLearning module will equip you with the knowledge to. Understand the benefits of being active and recognise potential participation barriers for disabled people. Develop an understanding of different inclusive approaches, including Activity Alliance’s Ten Principles, the Activity Inclusion Model and STEP Tool. Learn about the importance of inclusive communication. Receive an interactive online workbook to support your learning. The eLearning module takes approximately one hour to complete and includes a range of accessibility features. What is the value of this course? CIMSPA is the professional development body for the UK’s sport and physical activity sector. Their work is aimed at ensuring professional status for the workforce. Having our training endorsed by CIMSPA provides a stamp of approval, showing it has been designed around the knowledge, skills and competencies needed by sport and physical activity professionals.

Interested in learning about personal safety and self defence? Enrol now on our FREE mini course and learn the 1st secret of self defence!

Cyber Security Online Course For Non-Tech People Our lives are getting more and more drawn to technology. Both companies and entities are collecting more and more confidential data that can theoretically fall into the wrong hands at any time. As a result, the need for relevant expertise to deter cyber threats has grown in several respects. The course shows you how firms and employees should keep their vital assets secure from disruptive threats, such as computers, servers, mobile devices, automated platforms, networks, and records. The course is devised for students who have little or no previous experience or knowledge in the cybersecurity field. So the course would help you learn in-depth with wise step-by-step instructions, particularly though you know very few about the fundamentals. Our course is free for all, and no specific entry requirement is needed to enrol in this course. Anyone interested in, and committed to developing their concept about cybersecurity are cordially invited to undertake this course. Therefore, all you need is a passion for learning and proficiency in English. Course Curriculum Basic Introduction to Cyber security & Information Security Some Basics About A Hacker Attacks From Hackers Malware Digital Wallets Defenses Email & Security Extras & Gifts For You (Learn more about this online course)

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving