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In this practical and engaging workshop there is input on building an effective team around a child, problem solving as a team, improving communication and handling conflict. Communication with parents, problem solving and collaborating is explored. Empathy with parents who are ‘labelled’ is encouraged. Course Category Parents and Carers Description In this practical and engaging workshop there is input on building an effective team around a child, problem solving as a team, improving communication and handling conflict. Communication with parents, problem solving and collaborating is explored. Empathy with parents who are ‘labelled’ is encouraged. A key aspect of this day is ‘reframing’ how we think about the most difficult, hard to work with parents who attract many labels. Participants soon discover that they are more similar than they realise to those labelled ‘others’. The day gives those present opportunities to reflect on their attitudes and practice in relation to parents who are different. Practical ideas for joint problem solving and active engagement are fully explored. Testimonials “Made me more aware of how to approach parents and carers” “It (the conference) couldn’t have been improved. All the speakers were good” “I’ll have a more positive approach to welcoming people” “It will encourage us as practitioners to listen and think a little more. Learning Objectives Increased confidence in working with parents Access to a wider range of practical and thoughtful strategies when collaborating with parents and carers Deeper understanding of core values surrounding inclusion of disabled children in collaboration with parents and carers Opportunity to reflect on professional attitudes and behaviour towards parents with a focus on labelling and stigmatisation New skills and processes to make joint work successful Who Is It For ? Early Years and School based Practitioners Children Centre Staff Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Social Workers Health Workers Course Content The course answers the questions: Why is this parent impossible to work with? Where do I begin to communicate with some parents? How can I collaborate with parents and carers to include high profile children or young people? Best delivered over the course of a full day we will cover: The importance of WELCOME Labelling and reframing: Setting the tone: Reframing language to describe parents Providing parents with insights about children’s behaviour using stories Circle of Courage as applied to parents Circles of Support The Intentional Building of Relationships Not doing it alone – The Importance of Teams in developing inclusive practice Problem solving: Circles of Adults/Solution Circles Community Guides If you liked this you may like: COMMUNITY CIRCLES

The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Online Course now available via Teachable Platform – Person Centred Mindset Learn at your own pace… lots of text and video support Course Category Person Centred Planning Description The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Many of these tools have been taken from MAPS and PATH, and parts also build on the person centred thinking tools. Testimonials Be the first… Learning Objectives This course will provide participants with an understanding of how to use a range of extreme person centred thinking tools to; Use graphics to facilitate creative conversations Learn from people’s stories and histories Listen to and facilitate dreams and nightmares Think about what is positive and possible Connect people with their communities Facilitate inclusion Who Is It For? Person Centred Planning Facilitators Support Workers / Day Centre Officers / Residential Workers Personal Assistants / Teaching Assistants Families Self Advocates Social Workers CAMHS teams Primary and secondary staff teams SENCOs Local Authority Support Services Course Content The course will introduce participants to a range of tools focused around supporting relationships, realising dreams, connecting people with their communities and capacity thinking. Participants will be coached in using the tools and given the opportunity to practice the tools and their graphic facilitation skills in a safe environment. The course will answer the following questions: How can we use ideas from MAP and PATH in our day to day work? How can I use graphics to facilitate conversations? How can we learn more about the people we support? How can we start to think about connecting people to their communities? If you liked this course you may well like: PERSON CENTRED PLANNING USING PATH AND MAPS

Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Early Years Description “The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”PETER DRUCKER. Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building. Communication is at the core of what you do; it’s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier. A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication. What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings? Would the following qualities make sense to you in describing your communication with staff, parents and your wider community? a high concern for both people and outcomes a style motivated by relationship building the flexibility to change leadership styles depending on the challenge the ability to follow as well as lead a team leadership style< able to communicate and engage the emotional support of staff quiet leadership with restraint, modesty and tenacity Perhaps you would add to or challenge this list of attributes? How do you deal with ‘yes buts’ and those who don’t do what you ask them to do? How do you motivate? How do you encourage? During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills. Testimonials Be the first to comment on this training… Learning Objectives To explore effective communication skills for leaders and managers Self reflection and feedback opportunities To develop and extend your repertoire of communication skills Deepen your understanding of team members who don’t do what you ask and expect them to do Who Is It For? Leaders and managers of schools, colleges and early years settings Course Content Exploration of typical challenging situations- skill practice Building Shared Vision for communication Opportunities to develop and extend your communication skills for leadership in a safe environment

One of the most frequent telephone queries we receive at Inclusive Solutions is from parents whose disabled son or daughter is about to make the transition from Primary to Secondary School. Typically there is a tale to be told of LA planning procedures that are too little and too late, and a severe lack of confidence from all parties that the transition will be successful. Little wonder that transfers from mainstream to special schools continue to peak at Year 7! Course Category Peer Support Strategic Work Visioning and Problem Solving Person Centred Planning Description One of the most frequent telephone queries we receive at Inclusive Solutions is from parents whose disabled son or daughter is about to make the transition from Primary to Secondary School. Typically there is a tale to be told of LA planning procedures that are too little and too late, and a severe lack of confidence from all parties that the transition will be successful. Little wonder that transfers from mainstream to special schools continue to peak at Year 7! Because of this we have put together a different kind of support plan that aims to maximise the chances of Primary/Secondary transitions being successful. In essence our approach brings together a person centred planning tool called ‘MAPS’ and a ‘Circle of Friends’ recruited from within the Year 7 tutor group. The Circle of Friends forms the core of the MAPS session and are central in developing (with parents and staff) a Plan for embedding the focus child in the new school setting. Community Circles bring together disabled and non disabled pupils in a network of mutual support. Peer support is an approach to impacting on inclusion and transition in primary and secondary schools by actively involving other pupils. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Watch young people doing their stuff! Testimonials ‘It had a huge impact on all levels’ ‘Very user friendly’ Learning Objectives To be able to understand the values and wider context of peer support To be able to set up and run a peer counselling scheme to reduce bullying To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour change Who Is It For ? Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course explores the questions : How can we improve our transition arrangements? Practically how do we go about involving pupils in this process? Do you have any fresh ideas on transition processes? Take a tour through this range of strategies for bringing about smooth transitions, meeting challenging emotional needs and to develop inclusion. Circles of friends: peer support and inclusion. Pupils work to problem solve with and actively support the inclusion and behaviour change of one of their peers Community Circles of Exchange and Mutual Support set up between disabled and non disabled group Peer support, counselling and mediation: reduce bullying and address emotional needs as older pupils offer active listening support and interventions Cross Age Mentoring: older pupils offer supportive mentoring to younger pupils in the same school or in feeder primary schools MAPS and PATH as person centred planning for transitions

This can be introduced in one day but is better offered over a series of twilight or half day workshops with individualised coaching. We will provide background context for this approach and will directly model the process with real live issues facing participants. So bring your most challenging concerns to this training. Course Category Behaviour and Relationships Visioning and Problem Solving Team Building and Leadership Description ‘Insights and Solutions Circle’ a new expanded version of Solution Circle that uses some of the best of the Circle of Adults process. Its a 50 minute process and works really well with families and professionals! Contact us today for a live demo or training… Steps Problem presented Questions asked Theories Shared Strategies listed Dialogue regarding selected strategies Next steps Testimonials Excellent! It was great how we all cam up with ideas and theories including us parents I wish all meeting about my child’s behaviour were like this The whole world is going to be interested in this… The empowerment is great The buzz after the meeting says it all. Learning Objectives Deeper understanding of what is actually happening underneath the presenting behaviour Increased confidence in managing and building relationships with challenging pupils in mainstream schools Learn process for locating richer and wider range of practical strategies to impact on behaviour problems Deeper understanding of yourself and the psychodynamic processes happening between pupils, staff and pupils and families Opportunity to reflect on professional practice Mutual support established with other front line practitioners Who Is It For ? Team Around the Child agencies Parents and Professional working together Families Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Course Content This can be introduced in one day but is better offered over a series of twilight or half day workshops with individualised coaching. We will provide background context for this approach and will directly model the process with real live issues facing participants. So bring your most challenging concerns to this training. The course answers the questions: Can we find an alternative to permanent exclusion or special unit or school placement? Cannot understand why a child is behaving as they do? Struggling with a child for whom praise is ineffective? Feeling isolated in your responses to a child’s needs? Worried about where your instinctive reactions are leading you? Cannot seem to get any consensus view of a young person’s behaviour/needs amongst all the family and professionals involved – is everyone pulling in different directions? We will cover: Setting the tone Background and detailed teaching of process Inclusion values underpinning this work Graphic and process facilitation skills Processes modelled and opportunities to try process out with coaching Practical setting up of insights and solutions circles Lessons learned If you liked this you may like: CIRCLES OF ADULTS…

Local authorities are being encouraged to seek the views of young people in relation to the services they receive. Schools and the whole range of support services (e.g. behaviour support, youth offending teams, social services, CAMHS etc.) are being expected to routinely ask young people for their views. This goes beyond involving young people in plans that concern them e.g care plans, individual education plans, pastoral support plans etc. Online Course now available via Teachable Platform – Ask the Children Learn at your own pace… lots of text and video support Course Category Peer Support Description Local authorities are being encouraged to seek the views of young people in relation to the services they receive. Schools and the whole range of support services (e.g. behaviour support, youth offending teams, social services, CAMHS etc.) are being expected to routinely ask young people for their views. This goes beyond involving young people in plans that concern them e.g care plans, individual education plans, pastoral support plans etc. This training will focus on how young people can be effectively engaged in giving their views and will present a model for use in evaluating services to young people based on the concept of resilience. This model enables young people to be clear about what has helped and hindered them in being able to overcome difficulties. It also provides a framework for evaluating the extent to which services are reducing risk and increasing protective factors to enable young people to develop the resilience. Testimonials ‘Yet again inspiring and opening more doors than I can go through’? ‘This opened a lot of avenues for thought and reflection. It will help me to help colleagues to see where they can improve practice to create a more inclusive environment within the whole school.’ ‘Some great ideas and restored my self belief! Fantastic’ Learning Objectives Strategies for engaging young people Knowledge and Understanding of resilience In relation to system and environmental factors Strategies for reducing risk and increasing protective factors In relation to Individual young people and services Evaluation framework for services to young people Who Is It For ? Youth offending teams Social services CAMHS Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Social work staff Health Services Course Content The course answers the questions : How can we truly involve pupils? Practically how do we go about listening to pupils views? What if we do not like what they tell us? How can we involve our most disaffected young people? Key themes Tools for engaging young people and gaining their views The concept of resilience System and environmental risk and protective factors that impact on young people’s resilience Reducing risk and Increasing protective factors Resilience planning for Individuals and services Evaluating services to young people If you liked this course you may well like: CIRCLES OF FRIENDS

This is a workshop focused on getting the welcome right for children who are starting for the first time at a new school when we know the welcome will be difficult. Perhaps they have been excluded from elsewhere, they are new to this culture, they have complex needs or they are just very different or highly anxious? Course Category Meeting emotional needs Behaviour and Relationships Inclusion Now available as an online course Description This is a practical ‘non-medical’ day or half day workshop or twilight session for front line practitioners working with children and young people that will find starting at a new school or setting difficult.  Drawing from international research and literature, reports from inclusive schools and our own experience over many years as educational psychologists of the challenges of children with major social and emotional needs, we will explore together what the best practice can and could look like.  We explore: Creating a welcoming team or ‘committee’ of young people Training the team in effective ‘welcoming’ and supporting Building a support circle around a new child and running this circle effectively Auditing what makes for a successful welcome of any new child at the school Facilitating the involvement of young people in successful welcoming activities and preparation Links between this work and building ‘circles of friends’ and peer mediator training Testimonials Belonging and feelings are so important Definitely made me reflect a lot on the go-to behaviour management techniques we use! Excellent! Never thought of it like this before Learning Objectives Increased confidence regarding developing inclusive practice for newcomer children in mainstream schools The challenge of a good ‘welcome’ fully understood Access to a wider range of practical strategies to impact on settling an individual’s social and behavioural needs on joining a new setting Deeper understanding of core values surrounding inclusion of emotionally disabled children Opportunity to reflect on involving children and young people in effectively welcoming and including new students New skills, scripts and processes to make inclusion and relationships in school fulfilling and restorative Who Is It For? Practitioners working in schools and other settings with children and young people of all ages Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local authority support services Course Content The course explores the questions : What does it take for a child to: Feel safe and secure as they transition into a new school or setting?Feel supported by their new peer group?Understand how a new setting or school operates and to feel confident there?What else can we do to go about including high profile children or young people with challenging emotional needs?How can we best enlist the involvement of children and young people in the early work of inclusion with a new member of the school or setting? This course also explores practical strategies, concepts and language for key adults building relationships with individual pupils. This is a participative day that aims to be explorative and practical. Opportunities to develop empathy with the children of concern will be created. If you liked this course you may well like: FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS

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Peer mediation is an approach to impacting on conflict resolution and bullying in primary and secondary schools by training pupils to be mediators or ‘counsellors’. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. In this workshop participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time. Peer Mediation Training Guide Online Course now available via Teachable Platform – Peer Mediation Learn at your own pace… lots of text and video support Course Category Peer Support Description Peer mediation or peer counselling is an approach to impacting on bullying in primary and secondary schools by training pupils to be ‘Peer Mediators’ or ‘counsellors’. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. We can provide training for staff or direct training with students across the age range – typically delivered over 6 short high impact, interactive learning workshops. For staff training, participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Watch young people doing their stuff! Testimonials Thank you for the course – I really enjoyed it Learning Objectives To be able to understand the values and wider context of peer support To be able to set up and run a peer counselling scheme to reduce bullying To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour change Who Is It For ? Year 5 or Year 10 pupils Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course answers the questions : What do you do with major bullying problems in school? Practically how do we go about recruiting and training pupils as counsellors? Will pupils be hurt if we involve them with bullies? Key Themes covered within the direct student training as well as in the staff development sessions- include: Issues of Confidentiality Welcoming your ‘client’ Using active listening skills Using Open and Closed Questions to enable your client to tell you his or her story How to reflect back feelings and how to check you have understood what the client has told you Exploring options for resolving the bullying issue with your client This video gives a brief taster of the work in a Nottingham Primary school. If you liked this course you may well like: PEER SUPPORT AS AN ANTI-BULLYING STRATEGY AT LOCAL AUTHORITY LEVEL

Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The ‘circle of friends’ approach works by mobilising the young person’s peers to provide support and engage in problem solving with the person in difficulty. Online Course now available via Teachable Platform – Creating Circles ofFriends Learn at your own pace… lots of text and video support Course Category Inclusion Peer Support Behaviour and Relationships Autism and Communication Description Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The ‘circle of friends’ approach works by mobilising the young person’s peers to provide support and engage in problem solving with the person in difficulty. ‘Circle of friends’ is not the same as ‘circle time’ but many of the skills and techniques used by teachers in ‘circle time’ can be used to support the ‘circle of friends’ process. Over the past 12 years Colin Newton and Derek Wilson have been encouraging the use of ‘circle of friends’ in a wide variety of primary and secondary schools, often with very successful outcomes. Some of these are described in their books ‘Circles of Friends’, (Folens, 1999) and ‘Creating Circles of Friends’ (Inclusive Solutions, 2005). This is an excellent opportunity to learn from Colin Newton and Derek Wilson the educational psychologists who brought this Department of Education endorsed approach to the UK. Learn how to build teams around challenging pupils by drawing on a resource which is always there…. other children. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Circles of support are for us all, for life…. and they work! Testimonials ‘Absolutely fantastic session – so thought provoking and positive.’ ‘Well presented excellent course’ ‘Wonderful, mind blowing day. Lots of children and young people there we need to really see – not treat’ ‘Excellent presentation, lively, modern, current – definitely got the attention. Course gave great food for thought and I feel confident that this way of working will have a place in the future of our school. Learning Objectives To be able to understand the values and wider context of inclusion To be able to set up and run a ‘circle of friends’ to reduce likelihood of a pupil being excluded or segregated To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour Who Is It For ? Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course answers the questions: What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community? Practically how do we go about including high profile children or young people? How can we help some children be friends? We will cover: The importance of Welcome Inclusion values underpinning this work The Intentional Building of Relationships – ‘Circle of Friends’ work as an example Not doing it alone – The Importance of Teams in developing inclusive practice Practical setting up of circles of friends Lessons learned Stories of circles in primary and secondary mainstream schools ^ Circles of Friends Training in Kiev, Ukraine