Ace Your Presentations: Public Speaking Masterclass Course Overview In the "Ace Your Presentations: Public Speaking Masterclass," learners will acquire essential skills to enhance their public speaking and presentation abilities. The course covers techniques for confident delivery, structuring engaging presentations, handling stage fright, and communicating effectively with diverse audiences. By the end, learners will have the tools to captivate any audience, whether in a business meeting, conference, or seminar. This course offers practical value for anyone seeking to improve their speaking abilities, with tangible benefits in personal confidence and professional success. Course Description This comprehensive course dives into various aspects of public speaking, including speech structure, voice modulation, body language, and audience engagement. It explores techniques for managing nerves, maintaining focus, and delivering persuasive presentations. Learners will also gain valuable insights into creating compelling visual aids and handling questions with ease. With a focus on clear, effective communication, this course equips participants with the skills needed to influence, inspire, and inform any audience, setting the stage for career advancement and personal growth. Ace Your Presentations: Public Speaking Masterclass Curriculum Module 01: Introduction to Public Speaking Module 02: Building Confidence and Overcoming Nervousness Module 03: Structuring Your Presentation Module 04: Mastering Body Language and Voice Modulation Module 05: Engaging Your Audience and Handling Questions Module 06: Creating Effective Visual Aids and Supporting Materials Module 07: Final Project: Delivering Your Own Presentation (See full curriculum) Who is this course for? Individuals seeking to boost their public speaking confidence Professionals aiming to enhance their communication skills Beginners with an interest in becoming effective presenters Anyone looking to refine their speaking abilities for career advancement Career Path Public Speaker Corporate Trainer Marketing and Sales Professional Event Speaker Communication Consultant
Leadership and Management Essential Skill Course Overview: The "Leadership and Management Essential Skill" course provides an in-depth exploration of key concepts, strategies, and tools essential for effective leadership and management. Learners will gain a comprehensive understanding of leadership theories, management principles, and the critical differences between the two. Designed for those seeking to enhance their managerial expertise, the course delves into leadership styles, their impact, and the common challenges leaders face. By completing this course, participants will be equipped to lead teams with confidence, make informed decisions, and effectively manage diverse challenges in the workplace. Course Description: This course covers a range of topics that are fundamental to leadership and management. Learners will explore core management principles, including decision-making and organisational strategies, and apply leadership theories to real-world scenarios. The course also examines the differences between leadership and management and provides insight into the obstacles leaders face, such as resistance to change and conflict resolution. Various leadership styles will be discussed, along with their impacts on team dynamics and the importance of mentoring. Upon completion, learners will possess a strong foundation in both leadership and management, enabling them to apply their knowledge to various professional environments. Leadership and Management Essential Skill Curriculum: Module 01: Principles of Management Module 02: Applied Theories on Leadership Module 03: Leadership and Management Differences & Applications Module 04: Obstacles in Leadership and Management Module 05: Different Leadership Styles Module 06: Impact of Different Leadership Style and Mentoring (See full curriculum) Who is this course for? Individuals seeking to develop leadership capabilities. Professionals aiming to advance in management roles. Beginners with an interest in leadership or management. Anyone looking to improve team and organisational performance. Career Path: Team Leader Project Manager Department Head Operations Manager Senior Executive Leadership Consultant
Course Overview The "Interpersonal Skills for Professional Development" course is designed to equip learners with essential communication and emotional intelligence tools for career advancement. It covers a range of topics, including effective communication, collaboration, networking, and conflict management. By completing this course, learners will enhance their ability to build strong professional relationships, manage conflicts, and navigate diverse work environments. The course is ideal for professionals seeking to improve their interpersonal skills, elevate their workplace presence, and foster positive working relationships that contribute to personal and professional growth. Course Description This course dives deeper into various interpersonal skills that are crucial in any professional environment. Learners will explore topics such as emotional intelligence, which helps in recognising and managing emotions in the workplace, and collaboration, which focuses on working effectively within teams. The course also covers networking strategies, cultural sensitivity, conflict resolution, and negotiation techniques, ensuring learners develop a well-rounded skill set. Through these modules, learners will gain the tools to interact successfully with colleagues, clients, and superiors, all while cultivating a professional attitude that enhances career development. Course Modules Module 01: Introduction to Interpersonal Skills Module 02: Effective Communication Module 03: Emotional Intelligence Module 04: Collaboration and Teamwork Module 05: Networking and Relationship Building Module 06: Cultural Sensitivity and Diversity Module 07: Conflict Management Module 08: Negotiation Skills (See full curriculum) Who is this course for? Individuals seeking to improve their communication and interpersonal relationships. Professionals aiming to advance in their careers by mastering essential soft skills. Beginners with an interest in enhancing their workplace interactions. Anyone looking to develop emotional intelligence and conflict management strategies. Career Path Human Resources Specialist Project Manager Sales Executive Team Leader Client Relations Manager Customer Service Professional Public Relations Officer
ChatGPT for Marketing and Productivity with AI Tools Course Overview: This course provides an in-depth exploration of ChatGPT and other AI tools in the context of marketing and productivity. Designed for individuals keen on integrating AI into their business strategies, it covers essential techniques and applications to enhance marketing efforts and streamline work processes. Learners will gain insights into leveraging AI for targeted campaigns, content creation, and automation, while also learning how to increase personal and team productivity using AI tools. By the end of the course, learners will have a clear understanding of how to apply AI-driven solutions to achieve measurable results in marketing and productivity. Course Description: In this course, learners will explore the dynamic field of AI-powered marketing and productivity tools. Key topics include the AI Marketing Playbook, which introduces learners to the fundamentals of using AI in marketing, followed by strategies for utilising ChatGPT and other AI tools for content creation, social media campaigns, and customer engagement. Additionally, learners will discover various AI tools designed to optimise productivity, including project management, data analysis, and communication tools. This course provides a comprehensive approach, equipping learners with the knowledge to harness AI’s capabilities in improving both marketing efforts and workplace efficiency. ChatGPT for Marketing and Productivity with AI Tools Curriculum: Module 01: The AI Marketing Playbook Module 02: How to Use ChatGPT and AI for Marketing Module 03: Productivity with AI Tools (See full curriculum) Who is this course for? Individuals seeking to enhance their marketing efforts with AI. Professionals aiming to boost their productivity using AI-driven tools. Beginners with an interest in AI technologies and marketing. Business owners looking to streamline marketing and productivity. Career Path: Digital Marketing Specialist Marketing Automation Expert AI Solutions Specialist Productivity Consultant Marketing Manager
Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive
Whether you want to close a business deal or sell a house effective negotiation skills can help you seal the deal. This craft can take you a long way in both your personal and professional life. Learn this useful skill set from the comfort of your home with the Negotiation Skills Certificate course. This course will take your skills to the next level in no time. This course will provide quality training on negotiation. Through the informative and engaging modules, you will get a clear understanding of collaborative negotiation. Then it will provide elaborate lessons on the seven steps of successful negotiation. Next, you will learn how to apply these steps in your home. The course will also teach you tips and tricks to negotiate with different personalities. In addition to this valuable skill set you will also receive a certificate of achievement which will add significant value to your resume. Join now! Learning Outcomes Get introduced to the essentials of collaborative negotiation Learn about the 7 steps of successful negotiation in detail Know how to use these 7 steps in your home Develop the skills to negotiate with different personality types Identify the practices you should avoid while negotiating Who is this Course for? Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals. Entry Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career Path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields Sales Executives Customer Service Executives Project Managers Estate Agent Contract Specialist Course Curriculum Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement= 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The Professional Certificate in Operations Management Strategy aims to equip the learner with an advanced understanding of the appropriate use of strategy for the management of organizational operations. Learning Outcomes After the successful completion of the certificate, the student will be able to learn: Strategy and Operations Stages of Operations Strategy Operations Performance Objectives Manufacturing vs. Service Operations VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Operations Management Strategy QUIZ- OPERATIONS MANAGEMENT STRATEGY Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Manager Strategy Planner Production Manager Operations Manager Strategic Manger Management Roles Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Overview The Web Design course will enable you to build and maintain expert websites that will stand out from others in the crowded online market. Whether this is for your own personal use, or on behalf of a client, you'll learn to produce pages and designs that will attract plenty of individuals to your work. You'll find that this informative training program is full of up-to-date techniques and smart tricks to construct an eye-catching site. Without having to be a technical wizard, you'll learn all the fundamentals of creating web fonts, style sheets, grid structures, images, icons, and gifs. Once you have completed this entrusted course, you will achieve a greater understanding of web design and realise that functionality and user-friendliness are as necessary as an attractive colour scheme and dynamic imagery. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Requirements There is no specific requirements for our Web Design course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at anytime without any limitations.
The Hospitality Management Level 2 CPD Accredited Course offers a solid foundation for anyone seeking to enhance their knowledge of the hospitality industry. This course covers key aspects of hotel and restaurant management, customer service excellence, and effective team leadership. Designed to equip you with the essential tools and techniques required in the dynamic hospitality sector, this programme allows you to develop a deep understanding of operations, from managing resources to ensuring a high standard of guest satisfaction. Throughout the course, you will explore core areas including operational efficiency, staff coordination, and the nuances of maintaining high service standards. The material is carefully designed to provide you with a structured approach to hospitality management, supported by in-depth insights that align with industry demands. Whether you are aiming to pursue a career in hotel management, event planning, or customer service, this course provides the knowledge needed to thrive in the competitive world of hospitality. With CPD accreditation, you can be confident that the course content meets the highest professional standards. Course Curriculum: Module 1: Introduction to Hospitality Management Module 2: An Overview of Hotel Industry Module 3: The Process of Selection and Recruitment in the Hospitality Industry Module 4: The Process of Development and Training in the Hospitality Industry Module 5: Management of Front Office Operations Module 6: Management of Housekeeping, Engineering and Security Operations Module 7: Management of Food and Beverage Operations Module 8: Management of Service Quality in the Hospitality Industry Module 9: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Hospitality Management Level 2 - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Hospitality Management Level 2 - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Hospitality Management Level 2 - CPD Accredited training.
Working alone doesn’t mean being left without support. This CPD Accredited Lone Worker Training Course is designed to help professionals understand the key safety, legal, and communication considerations when working remotely, off-site, or without direct supervision. Whether you're visiting clients, managing field work, or simply working from a location where colleagues aren’t nearby, this course offers essential knowledge to help you stay alert, informed and confident in your role. With a touch of clarity and just the right amount of dry wit, this course gets straight to the point: safety matters, and knowing how to handle yourself in isolated working environments is no longer optional. You’ll explore risk awareness, situational judgement, emergency response, and communication strategies—all presented in a sharp, digestible format that respects your time and intelligence. Whether you're self-employed, part of a larger organisation, or somewhere in between, this training gives you the know-how to stay safe and sensible while flying solo. Course Curriculum: Module 01: Basics of Lone Working Module 02: Legal Duties of Lone Working Module 03: Rights and Responsibilities in Lone Working Module 04: Risk Assessment and Control Measures Module 05: Monitoring and Supervision Module 06: Training and Development Module 07: Problems that Affect Lone Workers Module 08: Practical Tips to Avoid Violence Module 09: Personal Safety Module 10: Safe Workplace Arrangements Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Lone Worker Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Lone Worker Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Lone Worker Training - CPD Accredited training.