Booking options
£11.99
£11.99
On-Demand course
3 hours 37 minutes
All levels
Whether you want to close a business deal or sell a house effective negotiation skills can help you seal the deal. This craft can take you a long way in both your personal and professional life. Learn this useful skill set from the comfort of your home with the Negotiation Skills Certificate course. This course will take your skills to the next level in no time.
This course will provide quality training on negotiation. Through the informative and engaging modules, you will get a clear understanding of collaborative negotiation. Then it will provide elaborate lessons on the seven steps of successful negotiation. Next, you will learn how to apply these steps in your home. The course will also teach you tips and tricks to negotiate with different personalities. In addition to this valuable skill set you will also receive a certificate of achievement which will add significant value to your resume. Join now!
Get introduced to the essentials of collaborative negotiation
Learn about the 7 steps of successful negotiation in detail
Know how to use these 7 steps in your home
Develop the skills to negotiate with different personality types
Identify the practices you should avoid while negotiating
Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals.
Individuals from any background can take the course
A good understanding of the English language, numeracy and ICT
Any smart device such as a laptop, pc, or smartphone with an internet connection
After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22.
This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields
Sales Executives
Customer Service Executives
Project Managers
Estate Agent
Contract Specialist
Introduction and The Principles of Collaborative Negotiation | |||
Welcome and Course Overview | 00:06:00 | ||
Why Good Negotiation Practice Leads to Better Relationships | 01:03:00 | ||
Shameless Book Plug | 00:01:00 | ||
Millie's Cookie Story | 00:07:00 | ||
Exercise 1: Intentions / Objectives for This Programme | 00:01:00 | ||
Giving Structure to Your Negotiation Strategy | |||
Negotiation is not | 00:02:00 | ||
Distinguishing Negotiation from -Haggling | 00:07:00 | ||
The 7 Steps to Negotiation Success | 00:06:00 | ||
Exercise 2: Giving Structure to your Negotiations | 00:01:00 | ||
Step One - Preparing Yourself for Collaborative Negotiation | |||
Preparing Yourself and Your WIN Outcomes | 00:06:00 | ||
Exercise 3: Securing Commitment to Negotiate | 00:01:00 | ||
The 4 P's | 00:01:00 | ||
The Importance of Personality | 00:02:00 | ||
We, Then Me | 00:02:00 | ||
Exercise 4: The 4 P's | 00:01:00 | ||
Step Two - Preparation - Understanding the Power of Variables | |||
Introduction to Variables | 00:04:00 | ||
Video Examples of Excellent Creativity in Variables | 00:03:00 | ||
Exercise 5: Understanding the Power of Variables | 00:01:00 | ||
Using the WIN Matrix | 00:03:00 | ||
Exercise 6: Write Your Win Matrix | 00:02:00 | ||
Step Three - Understanding Your Partner's Point of View | |||
Introduction | 00:01:00 | ||
Example Story- Maps of the World - Dyl's Den | 00:03:00 | ||
Exercise 7: Stepping Into Your Partner's Shoes | 00:01:00 | ||
Step Four - Discussing | |||
Introduction- Stating Intentions | 00:04:00 | ||
Co-Active Listening- Are You Really Listening | 00:02:00 | ||
The Power of Pause | 00:01:00 | ||
Exercise 8: Using Open Questions | 00:01:00 | ||
Exercise 9: Going Above and Beyond Their Wildest Dreams | 00:01:00 | ||
Exercise 10: Socratic Questioning | 00:04:00 | ||
Exercise 11: Creating a Discussion Agreement Statement= | 00:01:00 | ||
Step Five - Proposing | |||
Introduction to the Propose Stage | 00:05:00 | ||
Exercise 12: Putting Your Proposal into Writing | 00:01:00 | ||
Step Six - Bargaining | |||
Introduction | 00:02:00 | ||
Exercise 13: Creating a Bargaining Agreement Statement | 00:02:00 | ||
The Power of Silence | 00:04:00 | ||
Exercise 14: Developing Your Time-Out Strategy | 00:01:00 | ||
Step Seven - Agreeing | |||
Introduction to Bargaining | 00:04:00 | ||
The Written Columbo | 00:02:00 | ||
Exercise 15: Drafting an 'Agreement In Principle' | 00:01:00 | ||
Getting Yourself Out of the Way - The Human Operating System | |||
Introduction - The Missing Link | 00:04:00 | ||
Exercise 16: Noticing Your Thinking | 00:02:00 | ||
What Does this Mean in Your Negotiations? | 00:03:00 | ||
Understanding Personality | |||
Why Personality? | 00:05:00 | ||
Introducing the 4 Colours | 00:04:00 | ||
Introducing the 8 Aspects | 00:04:00 | ||
Inspiration v Discipline Driven | 00:04:00 | ||
Exercise 17: Teddy Bear | 00:01:00 | ||
Big Picture vs Down to Earth | 00:03:00 | ||
Exercise 18: Football Club Trip | 00:01:00 | ||
People Focused vs Outcome Focused | 00:02:00 | ||
Splash App | 00:02:00 | ||
Exercise 19: Completing Your Own Assessment | 00:01:00 | ||
Negotiation with Different 'Personality Types' | 00:04:00 | ||
Using the Seven Steps at Home | |||
Introduction | 00:04:00 | ||
Avoiding Common Gambits Some Negotiators Use | |||
Nibbling - The Columbo | 00:02:00 | ||
The Flinch | 00:02:00 | ||
The Red Herring | 00:01:00 | ||
Higher Authority | 00:02:00 | ||
The Reluctant Buyer - Seller | 00:01:00 | ||
The Best of a Bad Choice | 00:01:00 | ||
Conclusion - Can You Really Get More by Giving More? | |||
Conclusion & Thank You | 00:02:00 | ||
Bonus Lecture | 00:01:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |
Welcome to Course Gate, your gateway to a world of knowledge and oppo...