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Basic Business Communication Skills Course Overview
This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings.
By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects.
Course Description
The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics.
This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment.
Basic Business Communication Skills Curriculum:
Module 01: Introduction to Business Communication
Module 02: Effective Written Communication
Module 03: Telephone and Digital Communication Etiquette
Module 04: Non-Verbal Communication and Body Language
Module 05: Communicating in Meetings and Presentations
Module 06: Communicating Across Cultures
Module 07: Conflict Resolution and Difficult Conversations
(See full curriculum)
Who is this course for?
Individuals seeking to enhance their communication skills in the workplace.
Professionals aiming to improve their career prospects through stronger communication.
Beginners with an interest in business communication.
Those looking to refine their interpersonal communication abilities.
Career Path
Office Administrator
Customer Service Representative
HR Assistant
Project Coordinator
Marketing Specialist
Sales Executive
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