395 Courses in Cardiff delivered Online

Unlock the power of data with our Business Intelligence and Data Mining course. Dive into the world of Business Intelligence (BI) and learn how data-driven decisions can revolutionize every aspect of a business. This course takes you through the decision-making process and the essential role of IT systems in today's business landscape. Discover the art of creating effective dashboards and master various chart types that bring data to life. Whether you're a budding entrepreneur, a business professional, or an aspiring data analyst, this course equips you with the knowledge and skills needed to harness the potential of data for strategic decision-making. Learning Outcomes Understand the fundamentals of Business Intelligence and its critical role in modern business. Explore the decision-making process and the need for robust IT systems to support it. Master the art of creating impactful dashboards and understand the principles of Balanced Scorecards (BSC). Gain expertise in data warehousing and database models. Delve into the world of Data Mining, from its stages to techniques like classification, clustering, and association rules. Why choose this Business Intelligence and Data Mining course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Intelligence and Data Mining course for? Aspiring entrepreneurs looking to make data-driven decisions. Business professionals seeking to enhance their strategic decision-making skills. Data enthusiasts interested in diving into the world of Business Intelligence. Students and graduates looking to specialize in data analytics. Professionals aiming to broaden their understanding of BI and Data Mining. Career path Data Analyst: £24,000 - £45,000 Business Intelligence Analyst: £26,000 - £54,000 Data Scientist: £29,000 - £70,000 Database Administrator: £25,000 - £52,000 Business Analyst: £27,000 - £55,000 IT Manager: £32,000 - £82,000 Prerequisites This Business Intelligence and Data Mining does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Intelligence and Data Mining was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Business Intelligence and Data Mining Module 01: What is Business Intelligence? 00:05:00 Module 02: Starting Case in understanding BI needs in diff phase of business 00:07:00 Module 03: Decision Making Process and Need of IT systems 00:20:00 Module 04: Problem Structure and Decision Support System 00:11:00 Module 05: Introduction to BI Applications 00:18:00 Module 06: Dashboard presentation systems 00:07:00 Module 07: Different Types of Charts used in 131 Dashboards 00:30:00 Module 08: Good Dashboard and BSC 00:13:00 Module 09: Examples of Bad Dashboards 1 00:07:00 Module 10: Examples of Bad Dashboards 2 00:01:00 Module 11: Process of KPI Development 00:26:00 Module 12: Overview of Data warehouse 00:08:00 Module 13: More explaining of data warehouse and steps in processing 00:09:00 Module 14: Data Warehouse Architecture -Tiers 00:18:00 Module 15: Data Warehouse - components 00:15:00 Module 16: Approach to develop data structure and Models of database 00:16:00 Module 17: Basics of Data Mining - Meaning 00:35:00 Module 18: Basics of Data Mining - Stages of DM 00:25:00 Module 19: Data Mining Technique - Classification 00:07:00 Module 20: Data mining - Clustering 00:02:00 Module 21: Data Mining - Association Rules 00:05:00 Module 22: Data Mining Applications - Banking 00:03:00 Module 23: Data Mining Applications - CRM 00:04:00 Module 24: Data Mining Applications - other industries 00:04:00 Assignment Assignment - Business Intelligence and Data Mining 00:00:00

Explore the intersection of business intelligence and data mining with our comprehensive course. Learn how to extract valuable insights from large datasets to drive informed business decisions. Gain practical skills in data analysis, pattern recognition, and predictive modeling. Whether you're a business professional or aspiring analyst, this course equips you with the tools and techniques to harness the power of data for strategic advantage in today's competitive business landscape.

Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the Travel Advisor and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Travel Advisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Travel Advisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Travel Advisor Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Travel Advisor course: Module1: Introduction to Travel and Tourism Module2: Tourism Products and Services Module3: Tour Operating and Travel Retailing Module4: Marketing in Travel and Tourism Module5: Developing Communication Skills Module6: Customer Relationship Management (CRM) Module7: Customer Service and Satisfaction Module8: Crisis and Visitor Attraction Management Module9: Transport Management Procedure Module10: Tourism in the New Normal World/ Post COVID Travel Destinations Module12: Public Awareness Campaigns Module11: Sustainable Tourism Module13: Brexit and its Impact on Tourism Industry Module14: Travel and Tourism Issues to Contend with Assessment Process Once you have completed all the modules in the Tcourse, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Travel Advisor Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Travel Advisor program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Travel Advisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Travel Advisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

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The Environmental Studies & Public Policy Course offers a deep dive into the pressing issues at the intersection of the environment and public governance. Designed for those with a keen interest in policy development, the course explores how environmental challenges shape political landscapes, influencing decision-making at every level of society. Students will gain valuable insights into how policies can promote sustainability and tackle the most urgent environmental issues facing our planet today. Through a detailed analysis of global and local case studies, learners will engage with various environmental policies and the decision-making processes behind them. From climate change to biodiversity, the course provides a critical understanding of how policy frameworks are crafted and implemented. Perfect for those aiming to make informed contributions to environmental policy, it equips students with the necessary knowledge to engage in thoughtful discourse and contribute to shaping the future of public policy in the context of environmental sustainability. Key Features: CPD QS Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Public Health Module 1: Introduction to Public Health Module 2: Principles of Public Health Module 3: Understanding Epidemiology Module 4: Disease Control Module 5: Understanding Measures of Disease Frequency Module 6: Maternity and Childbirth Module 7: Environment and Public Health Module 8: Health System and Policy Module 9: Public Health and Ethics Public Administration Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Crisis management Module 05: Meeting Management Module 06: Project Management Module 07: Risk Management Module 08: Team Work Team Building Module 09: Performance Management Module 10: Critical Thinking Implications for Leadership Module 11: Effective Time Management Techniques Module 12: Leadership Skills and Competencies. Module 13: Emotional Intelligence Module 14: Employee Relations Module 15: Avoiding the Unconscious Biases at Workplace Module 16: Effective Decision Making to Prevent Chaos Module 17: Skills of an Effective Administrator Module 18: Communication Skills Module 19: Prioritize Module 20: Scheduling Your Time Module 21: To Do Lists Module 22: Organizing Your Inbox Module 23: Negotiation Techniques Module 24: Conflict Management Module 25: Stress Management Module 26: Linguistics and Psychology Module 27: Communication and Media Studies Module 28: Corporate Social Responsibility Module 29: Stakeholders & the Social Contract Module 30: CRM Strategies Public Realm Manager Module 01: Introduction to Public Realm Management Module 02: Planning and Design Principles Module 03: Management and Maintenance Module 04: Sustainability and Resilience Module 05: Legal and Regulatory Framework Module 06: Public Realm and Social Equity Environmental Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Environmental Law Module 01: Legal System Module 02: What Is Environmental Law Module 03: International Environment Law Module 04: Environmental Organisations Module 05: National Environmental Legacy Act Module 06: The Environment And Economics Part 1 Module 07: The Environment And Economics Part 2 Module 08: Climate Change Module 09: Environmental Impact Assessment Module 10: Nature Conservation Module 11: Kyoto Protocol And Paris Agreement Module 12: Sustainable Development Module 13: Compliance And Governance Of Law Module 14: Right To Information, Participation And Justice Module 15: Enforcement Of Environmental Law Environmental Awareness Training Module 01: Introduction to Environmental Awareness Module 02: Climate Change and the Carbon Footprint Module 03: The Hidden Pollution inside Workplace Module 04: Benefits of Energy Efficiency Module 05: Environmental Planning and Decision-Making Module 06: Sustainable Development for Environment Module 07: Eco Friendly and Green Living Environmental engineering Module 01: Introduction to Environmental Engineering Module 02: Environmental Pollutions Module 03: Wastewater Treatment Module 04: Drinking Water and Groundwater Treatment Module 05: Groundwater Hydrology Module 06: Air Pollution Module 07: Solar Energy Module 08: Waste Disposal and Recycling Module 09: Land Management Module 10: Environmental Law Module 11: Sustainable Development Learning Outcomes: Gain expertise in Public Health principles and practices. Understand the foundations of Public Administration for effective governance. Develop skills as a Public Realm Manager for community development. Explore the intricacies of Environmental Health and its impact. Grasp the complexities of Environmental Law for responsible decision-making. Acquire practical knowledge in Environmental Engineering for sustainable solutions. Accreditation All of our courses, including theCourse are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed yourCourse, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of theCourse, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about public health and environmental sustainability Aspiring public administrators seeking to make a difference Environmental enthusiasts keen on understanding legal frameworks Professionals aiming to enhance their expertise in environmental engineering Those interested in community welfare and public realm management Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path Environmental Health Officer - £25K to £40K/year. Public Health Analyst - £30K to £45K/year. Environmental Consultant - £28K to £50K/year. Public Administrator - £25K to £45K/year. Environmental Engineer - £30K to £55K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Get ready for an exceptional online learning experience with the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle! This carefully curated collection of 1 QLS Endorsed & 19 premium CPD Certified courses is designed to cater to various interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your aspirations. This Business Studies, Business Management, Business Law, Marketing, Accounting and Finance is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Business Studies & Business Management package has something for everyone. Moreover, Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) goes beyond just online learning. Upon completion of the bundle, learners will receive a QLS Endorsed Hardcopy Certificate & free 19 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance)! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 02: Business Studies Course 03: Business Law Course 04: Business Intelligence Analyst Course 05: Business Performance Management Course 06: Project Management Course 07: Marketing Course 08: Marketing Strategies for Business Course 09: Marketing Secrets for High Sales Course 10: Lead Generation with Attraction Marketing for Business Course 11: Sales Skills Course 12: Creating Highly Profitable Sales Funnels Course 13: How To Build Sales Funnels With ClickFunnels Course 14: Social Media Marketing Course -The Step-by-Step Guide Course 15: Digital Marketing: The Ultimate Guide to Strategic Marketing Course 16: Affiliate Marketing Passive Income Made Easy Course 17: Diploma in Customer Relationship Management (CRM) Course 18: Data Analysis and Forecasting in Excel Course 19: Time Management Training - Online Course Course 20: Decision-Making and Critical Thinking Learning Outcome: By completing the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Business Studies & Business Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Business Studies & Business Management Bundle. Build a strong knowledge base in your chosen course via the Business Studies & Business Management Bundle. Benefit from the flexibility and convenience of online learning. With the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) package, validate your learning with a CPD certificate. Each course in Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle holds a prestigious QLS Endorsed, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Business Studies, Business Management, Business Law, Marketing, Accounting and Finance, a rich anthology of 20 diverse courses. Each course in the Business Studies & Business Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Business Studies, Business Management, Business Law, Marketing, Accounting and Finance bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle offers you the flexibility and convenience to learn at your own pace. Make the Business Studies & Business Management package your trusted companion in your lifelong learning journey. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Advanced Diploma in Business Management at QLS Level 7 '. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £129 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 380 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with QLS & CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle. Career path Unleash your potential with the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 19 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - £129

Highlights of the Course Course Type: Online Learning Duration: 5 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about early years foundation stage Understand the core competencies and principles of early years foundation stage Explore the various areas of early years foundation stage Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert early years foundation stage teacher Business Intelligence and Data Mining Course Master the skills you need to propel your career forward in business intelligence and data mining methods. This course will equip you with the essential knowledge and skillset that will make you a confident data analyst or business manager and take your career to the next level. This comprehensive business intelligence and data mining course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this business intelligence and data mining course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business intelligence and data mining methods practice and equip you with the essential skills, confidence and competence to assist you in the business intelligence and data mining methods industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business intelligence and data mining methods. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for data analyst or business manager or for people who are aspiring to specialise in business intelligence and data mining methods. Enrol in this business intelligence and data mining course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive business intelligence and data mining course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business intelligence and data mining methods can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This business intelligence and data mining course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This business intelligence and data mining course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This business intelligence and data mining course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.   Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Business Intelligence and Dashboard What Is The Meaning Of Business Intelligence 00:04:00 Starting Case In Understanding BI Needs In Different Phase Of Business 00:06:00 Decision Making Process And Need of IT Systems 00:20:00 Problem Structure And Decision Support System 00:11:00 Introduction To Business Intelligence Applications 00:18:00 Dashboard & Presentation Systems 00:07:00 Different Types Of Charts And Their Usage In BI Dashboards 00:30:00 Characteristics Of Good Dashboard And link With Balance Score Card System 00:13:00 Examples Of Bad Design Of Dashboards - You Should Avoid - Part 1 00:07:00 Examples Of Bad Design Of Dashboards - You Must AVOID 00:01:00 Process Of KPI Development For Using In Business Intelligence Dashboard 00:26:00 Data Warehouse - How To We Store And Keep The Data Overview Of Data Warehouse 00:08:00 More Detailed Explanation Of Data Warehouse And Steps In Processing 00:09:00 Data Warehouse Architecture - Tiers 00:18:00 Components of Data Warehouse 00:15:00 Approach To Develop Data Structure And Models of Database 00:16:00 Fundamentals Of Data Mining And Process Basics of Data Mining - Meaning 00:35:00 Basics Of Data Mining - Stages Of DM 00:25:00 Data Mining Technique - Classification 00:07:00 Data Mining - Clustering 00:02:00 Data Mining - Association Rules 00:05:00 Data Mining Applications - Banking 00:03:00 Data Mining Applications - CRM 00:04:00 Data Mining Applications - Other Industries 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Certified Business Relationship Manager (CBRM®): Virtual In-House Training The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise. The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®). What You Will Learn The successful candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate will: Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement Be able to apply cross-organization communication techniques to clearly articulate real Provider / business value delivered to the organization Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy Promote and catalyze business innovation in the Provider's sphere of influence Be able to use the Business Value Management process, techniques, and metrics to define, realize, and optimize the value of Provider capabilities and assets Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business Understand the implications of Lean / Agile methods for the BRM role and capability Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value. Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Contribute to Business Transition Management in order to foster organizational understanding, support, adoption, and business value results of investments in new business capabilities Course Introduction Explain the House of BRM, recalling the BRM Core Disciplines, competencies required for the BRM role, and necessary conditions for protecting the integrity of the role Recall the key BRM concepts, processes, and techniques Understand the Business Relationship Maturity Model and the Five Relationship Maturity Levels Understanding Business Relationship Maturity and Value The Strategic BRM Role and Capability BRM Impact on Business Value Introduction to the ACME Leisurewear Case Scenario that is used through the course Assessing BRM Context Clarifying Issues Conducting a Business Demand Maturity Assessment Conducting a Business Relationship Maturity Assessment Conducting a Provider Capability Maturity Assessment Shaping the Business Partner's experience with the Provider The BRM role in Service Management Developing Strategic Relationships How to assess Strategic Relationships and plan for their improvement How to achieve business impact through influence and persuasion How to plan and execute BRM formal communications Organizational considerations for BRM deployment How to determine appropriate BRM performance measurement Optimizing Business Value Formulating and Clarifying Business Strategy Catalyzing Business Innovation Business Capability Management Value Management Planning Portfolio Management Business Transition Planning Business Value Optimization Summary and CBRM Exam Preparation Course Summary CBRM Syllabus Review Format and structure of the CBRM® Practitioner Exam Exam hints and tips Sample Exam