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7949 Courses delivered On Demand

Control of Substances Hazardous to Health - COSHH Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The world is full of hidden dangers, lurking in the most unexpected places. From the chemicals we use to the machines we operate, it's crucial that we understand the risks associated with each. But fear not, for there is a way to take control and protect yourself and those around you. Introducing our COSHH Training bundle - your ticket to a safer, more secure future. Let's face it, accidents happen - but with the right knowledge, they can be prevented. Our bundle of courses covers everything from basic lone working to RIDDOR awareness, ensuring that you're equipped to handle any situation that comes your way. Learn how to identify hazardous substances, control exposure and implement effective control measures, all from the comfort of your own home. But that's not all - our QLS-endorsed COSHH Training course comes with a QLS hardcopy certificate, providing recognition of your expertise in COSHH control measures. And with our 10 CPD-QS accredited courses, you'll receive a certificate for each, demonstrating your commitment to health and safety and enhancing your professional profile. Don't let hidden dangers catch you off guard - enrol in our COSHH Training bundle today and take the first step towards a safer, more secure future. This Control of Substances Hazardous to Health - COSHH Training Bundle Package includes: Course 01: Certificate in COSHH Training at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Basics of Lone Working Course 02: Lone Worker Safety Course 03: Personal Protective Equipment (PPE) Course 04: Workplace Health and Safety Course 05: Fire Safety Awareness Course 06: Abrasive Wheels Course 07: DSEAR Course 08: Warehouse Safety Training Course 09: Asbestos Awareness Course 10: RIDDOR Awareness Why Prefer This Control of Substances Hazardous to Health - COSHH Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Control of Substances Hazardous to Health - COSHH Training bundle courses, you will be able to learn: Understand the risks associated with hazardous substances and how to control exposure Learn how to implement effective control measures and maintain workplace safety Gain knowledge on workplace health and safety regulations and legal requirements Understand the dangers associated with asbestos and how to identify it in the workplace Learn about fire safety awareness and how to prevent workplace fires Understand the basics of lone working and how to maintain personal safety Gain knowledge on RIDDOR awareness and accident reporting procedures ***Curriculum breakdown of COSHH Training*** COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures How is the Control of Substances Hazardous to Health - COSHH Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle of courses is perfect for: Individuals looking to upskill in health and safety practices Those seeking to enhance their professional profile with CPD-QS accredited certificates Managers and supervisors responsible for implementing and maintaining health and safety practices in the workplace Anyone looking to gain a QLS hardcopy certificate in COSHH control measures Career path Health and Safety Officer: £24,000 - £40,000 per year Safety Consultant: £28,000 - £48,000 per year Environmental Health Officer: £25,000 - £50,000 per year Occupational Health & Safety Specialist: £30,000 - £50,000 per year Health and Safety Manager: £35,000 - £60,000 per year Risk Manager: £35,000 - £70,000 per year Certificates Certificate in COSHH Training at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Control of Substances Hazardous to Health - COSHH Training - CPD Certified
Delivered Online On Demand3 weeks
£119

Customer Relationship Management (CRM), KYC & Customer Service

4.7(47)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Customer Relationship Management (CRM), KYC & Customer Service
Delivered Online On Demand3 days
£209

QUALIFI Level 4 Diploma in Hospitality and Tourism Management

By School of Business and Technology London

Getting Started The Level 4 Diploma in Hospitality and Tourism Management offers insight into organisations' core aspects and functioning, shedding light on the contemporary challenges businesses encounter. This qualification aims to nurture understanding, competence and capabilities, empowering learners with the knowledge and skills necessary to become proficient organisational managers and leaders. Key Benefits This qualification prepares learners to Understand the hospitality and tourism industry, including its operations, trends and challenges. Access a wide range of career opportunities in hotels, restaurants and other related sectors. Employ management principles in the hospitality and tourism sector Assess and implement business management principles relevant to this industry Operate both independently and collaboratively as a team member Evaluate problem-solving methods tailored to business and industry Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Level 4 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager; Est. Salary £51,699p.a Event Manager; Est. Salary £43,911p.a Tour Manager; Est. Salary £35,501p.a About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Demonstrated some ability in the hospitality and tourism industry Possess qualifications at Level 3, such as, 'A levels or vocational awards Prior experience in an organisational role demonstrates capability and motivation for growth. Individuals seeking further professional development. Progression A QUALIFI Level 5 Diploma Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Sustainability in Tourism and Hospitality Management Reference No : J/617/5587 Credit : 20 || TQT : 120 In this unit, students will grasp the fundamental principles of sustainable development and the intricate planning required to attain sustainability within the tourism and hospitality sectors. UNIT2- Operations Management in Tourism and Resort Operations Reference No : L/617/5588 Credit : 20 || TQT : 120 This unit aims to impart comprehension and knowledge related to operations management within the tourism industry, with a particular focus on resort operations. UNIT3- Management of Visitor Attractions Reference No : R/617/5589 Credit : 20 || TQT : 120 Students will explore theories of tourist motivation, analysing their effects and avenues for enhancement. Furthermore, they will examine strategies for managing visitor attractions and their application in achieving sustainability. UNIT4- Employability and Development in the Hospitality Industry Reference No : J/617/5590 Credit : 20 || TQT : 120 The primary objective of this unit is to furnish learners with the knowledge and comprehension necessary for successful employment and growth within the hospitality industry. Additionally, learners will be allowed to explore topics related to teams and groups, leadership, and communication skills. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

QUALIFI Level 4 Diploma in Hospitality and Tourism Management
Delivered Online On Demand11 months
£843.45

QUALIFI Level 5 Diploma in Hospitality and Tourism Management

By School of Business and Technology London

Getting Started The QUALIFI Level 5 Diploma in Hospitality and Tourism Management offers skills to tackle intricate organisational issues and opportunities. Its units align with current real-world challenges, providing a platform for testing and enhancing learners' workplace skills and experiences. This Qualification encourages learners to exercise judgement and effectively offer innovative, practical solutions for addressing organisational challenges and issues.  The units in this program are strategically designed to seamlessly integrate with the final year of an undergraduate program at a UK University.  Key Benefits This Qualification prepares learners to Provides in-depth understanding of complex organisational issues and opportunities in the hospitality and tourism industry. Learners gain practical and up-to-date knowledge. Fosters the development of learners' workplace experience and abilities Enable learners to pursue further education and an honours degree. Prepare learners to work in diverse settings.   Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the Qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the Qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience Career Pathways The Level 5 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager with an estimated average salary of £50,400 per annum Event Manager with an estimated average salary of £33,100 per annum Wedding Coordinator with an estimated average salary of £36,124 per annum Tour Manager with an estimated average salary of £35,133 per annum     About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements Qualifications at Level 3 and/or 4 Work experience in a managerial role and demonstrate ambition with clear career goals. Individuals with a first degree in another discipline want to develop their careers in hospitality and tourism management. IELTS 6 (or equivalent) is required for individuals whose first language is not English Progression   The final year of an undergraduate degree, or Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Tourism Destination Management Reference No : H/617/5631 Credit : 30 || TQT : 300 In this unit, students will learn and comprehend domestic and global tourist destinations. They will explore the cultural aspects inherent to these destinations and gain insights into the demographic features of their populations. UNIT2- Entrepreneurship in Tourism and Hospitality Management Reference No : T/617/5634 Credit : 30 || TQT : 300 This unit offers insights and comprehension regarding the skill set and attributes associated with entrepreneurs within the travel and tourism sector. UNIT3- Cultural Tourism Management Reference No : L/617/5719 Credit : 30 || TQT : 300 This unit offers learners a comprehensive grasp of the evolution and progress of the cultural and heritage sector, along with an examination of potential conflicts that may emerge within this domain. UNIT4- Research Project Reference No : F/617/5720 Credit : 30 || TQT : 300 Students will explore research techniques, methodologies, and the essential components required for conducting research and examine the diverse theories that form the foundation of formal study. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

QUALIFI Level 5 Diploma in Hospitality and Tourism Management
Delivered Online On Demand11 months
£843.45

QUALIFI Level 7 Diploma in Tourism and Hospitality Management

By School of Business and Technology London

Getting Started The QUALIFI Level 7 Diploma in Hospitality and Tourism Management is crafted to offer learners an advanced qualification that aids in their growth as managers in the tourism and hospitality sector, emphasising lifelong learning. It equips learners to assess both contemporary and fundamental knowledge and theories critically. They can use this understanding to suggest solutions for intricate management challenges in the tourism and hospitality industry.  The units in this program are strategically designed to seamlessly integrate with the final year of an undergraduate program at the UK University.  The course framework revolves around four units, including various topics aligned with specific learning objectives Key Benefits This qualification prepares learners to Equips learners with skills and strategies to adapt to the ever-evolving hospitality and tourism industry. Allow learners to apply their knowledge in real-world scenarios Develops learner's ability to analyse complex issues and find innovative solutions Acquire skills needed for leadership and managerial roles in the hospitality and tourism industry. Enhances employability and competitiveness in the job market. Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Level 7 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager with an estimated average salary of £50,400 per annum Event Manager with an estimated average salary of £33,100 per annum Wedding Coordinator with an estimated average salary of £36,124 per annum Tour Manager with an estimated average salary of £35,133 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Time-constrained scenario-based assignments No examinations Entry Requirements A Level 6 qualification, or First Degree IELTS 6 (or equivalent) is required for individuals whose first language is not English. Demonstrate the ability to cope with the demands of the programme.     Progression QUALIFI Level 8 Diploma in Strategic Management and Leadership, or A university partner to complete a dissertation to receive a full master's degree or Directly into employment in an associated profession Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Marketing Approaches in Hospitality and Tourism Reference No : H/616/7108 Credit : 30 || TQT : 300 This unit delves into candidates' understanding of contemporary market dynamics, the significance of marketing within the industry, and their ability to formulate marketing, branding, and public relations strategies to enhance the organisation's competitive standing. UNIT2- Strategic Planning Facets in Hospitality and Tourism Reference No : D/616/7110 Credit : 30 || TQT : 300 Students will acquire knowledge related to identifying and critically assessing business strategy theories. Additionally, this unit will aid students in honing their skills to analyse strategic alignment and formulate effective business strategies. UNIT3- Tourism Policy in International Context and Development Reference No : M/616/7113 Credit : 30 || TQT : 300 This unit supports students in demonstrating a profound comprehension of the fundamentals of tourism policy and its interconnection with development-related concerns. UNIT4- The Culture and Society in Tourism Reference No : F/616/7116 Credit : 30 || TQT : 300 Students will also be able to comprehend the impact of tourism and travel within the context of society and their perspectives. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

QUALIFI Level 7 Diploma in Tourism and Hospitality Management
Delivered Online On Demand11 months
£908.64

Teaching Assistant and School Administrator

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Teaching Assistant and School Administrator will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Teaching Assistant and School Administrator will help you keep ahead of the pack. The Teaching Assistant and School Administrator incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Teaching Assistant and School Administrator will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Teaching Assistant and School Administrator, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Teaching Assistant and School Administrator course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Teaching Assistant and School Administrator? => Course 01: School Administrator Training => Course 02: EYFS Teaching - Level 3 => Course 03: Phonics Teaching Assistant => Course 04: Education and Pedagogy => Course 05: Lesson Planning for Teaching => Course 06: Advanced Mathematics => Course 07: Functional Skills English Practice Level 2 => Course 08: Learning Disability Awareness => Course 09: Remote Teaching Online => Course 10: Time Management As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Teaching Assistant and School Administrator to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Teaching Assistant and School Administrator: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum: Course 1: Teaching Assistant Teaching Assistant SEN Teaching Autism Awareness ADHD Awareness Dyslexia Course 2: School Administrator Training Module 01: Introduction Module 02: Types of Schools In The UK Module 03: Workplace Development Module 04: Creating and Maintaining a School Culture Module 05: Educational Administration and Management Module 06: Safeguarding Students Module 07: Child Development Module 08: Serious Behavioural Issues and Problems of Students Module 09: Managing Premises Module 10: Safety and Maintenance As an Administrator Module 11: Self-Management and Dealing with Stress Course 3: EYFS Teaching - Level 3 Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Course 4: Phonics Teaching Assistant Module 1: Introduction to Phonics Education Module 2: Teaching Phonics Module 3: Jolly Phonics Module 4: Dyslexia and Learning Difficulties Module 5: Cognitive Approaches in Dyslexia Module 6: Involving Parents and Carers Module 7: Speaking and Phonological Awareness Module 8: Systematic Assessment and Record Keeping Module 9: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Course 5: Education and Pedagogy Module 1: Introduction to Pedagogy Module 2: Pedagogy in Education Module 3: Pedagogy in Teaching the Teachers Module 4: Smart Pedagogy Module 5: Teaching Methods Module 6: Effective Teaching Strategies Module 7: Assessment and Teaching Module 8: Educational Technology and Blended Learning Course 6: Lesson Planning for Teaching Module 01: An Introduction to Planning and Teaching Module 02: Planning and Preparation in Teaching Module 03: Curriculum Module 04: Structure and Format Module 05: Methodology Module 06: Objectives and Learning Aims Module 07: Assessment and Evaluation Course 7: Advanced Mathematics Unit 01: Introduction Unit 02: Mathematical Logic Unit 03: Matrices Unit 04: Trigonometric Functions Unit 05: Pair of Straight Line Unit 06: Lines & Planes Unit 07: Linear Programming Course 8: Functional Skills English Practice Level 2 Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve Course 9: Learning Disability Awareness Module 01: Learning Disability and Mental Health Module 02: Learning Disability Nursing Module 03: Psychosocial Interventions Module 04: Psychodynamic Approaches Module 05: Learning Disability Nursing Throughout the Lifespan Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being Module 07: Care Planning in Mental Health Settings Module 08: Nursing Models and Behavioural Interventions Module 09: The Future of Learning Disability Nursing Module 10: Future Spheres of Practice for Learning Disability Nursing Course 10: Remote Teaching Online Module 1: Introduction to Remote Teaching Module 2: Remote Teaching Strategies Module 3: Remote Teaching Tools Module 4: Remote Teaching Methods Module 5: Instructional Strategies & Final Tips Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Teaching Assistant and School Administrator bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Teaching Assistant and School Administrator is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Teaching Assistant) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Teaching Assistant and School Administrator
Delivered Online On Demand
£53

Teaching English Courses

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Teaching English will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Teaching English will help you keep ahead of the pack. The Teaching English incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Teaching English will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Teaching English course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Teaching English Bundle Consists of the following Premium courses: Course 01: Teaching English Online Course 02: Understanding English Grammar Course 03: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 04: Complete English Language Course Course 05: English Literature Course 06: 200 Common English Idioms and Phrases Course 07: Master English Speaking 3 Course 08: Essay Writing in English Course 09: Lesson Planning for Teaching Course 10: Leadership in Teaching Course 10: Remote Teaching Online So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Teaching English: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Teaching English Online Introduction ESL for Children ESL for Adults Lesson Planning Tools & Technology Finding & Managing Customers Run an ESL Business Going Forward Course 02: Understanding English Grammar Introduction The core components Basic sentence structure Course 03: Improve English Spelling, Punctuation, Grammar and Pronunciation British Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 04: Complete English Language Course Possession Spelling Zero conditional First conditional Demonstrative Pronoun and Adjective Contractions Exploring Adjectives Age Making offers and suggestions Making a request Want Expressing Time Like Phrasal Verbs Say and tell Adverbs of quantity Prepositions of place Prepositions of movement Verbs of the senses Have got Compound nouns Comparative and superlative adjectives Comparisons of equality Kinds of Adverbs So or such Question tags Enough Present perfect with since, for and just Already Ever and how long Past habit Recap of the Past Perfect Future Tense Past Tense Present Tense And Much More..... Course 05: English Literature Elizabethan Drama and Shakespeare's Hamlet Jacobean Literature and the Metaphysical Poets The Rise of the Novel and Satire The Emergence of American Literature The New England Renaissance The American Civil War Era and the Gilded Age Women Writers of the 19th Century British Romantic Poets and the Poetic Imagination Victorian Novels The Imagist Movements after World War I Modernist Fiction The Lost Generation Course 06: 200 Common English Idioms and Phrases Introduction Idioms and Phrases Course 07: Master English Speaking 3 Introduction Phrases about Alcohol Drinking Talents and Experiences Phrases for Being Rich or Poor Talking About Statistics Telling People to Wait Estimating and Guessing Making Decisions Speaking About Bad and Good Luck Speaking About Relief and Stress Speaking About Future Avoid Answering a Question Express Your Uncertainty Speaking About Sth Interesting or Boring Cheering Someone Up Speaking About Disappointment Not Believing Someone 10 Words We Use for Bad People Describing Speaking Facial Expressions Ways to Describe Offending Bad Travel Experience Giving People Compliments Course 08: Essay Writing in English Introduction The Narrative Essay The Narrative Essay / part 2 Introduction to the Essay 'Shooting an Elephant' A reading of 'Shooting an Elephant' Discussion on 'Shooting an Elephant' Introduction to 2nd Essay - 'Most Important Day' A reading - 'Most Important Day' Discussion - 'Most Important Day' Prompt for your own Narrative Essay Course 09: Lesson Planning for Teaching An Introduction to Planning and Teaching Planning and Preparation in Teaching Curriculum Structure and Format Methodology Objectives and Learning Aims Assessment and Evaluation Course 10: Leadership in Teaching Module 01: An introduction to Leadership in Teaching Module 02: Teacher Leadership Module 03: The Skills of Teacher Leadership Module 04: What Teacher Leaders Need to Know Module 05: Stressors and Stress Management in Schools Module 06: Mentoring as part of effective leadership Module 07: Effects of Good Mentoring on Quality of Teaching Module 08: Main Areas of Activity in Teacher leadership Module 09: Mental Health in the Workplace Module 10: Understanding Mental Health in Children Module 11: Understanding SEN in children Module 12: Confidentiality and legislation Course 11: Remote Teaching Online Introduction to Remote Teaching Remote Teaching Strategies Remote Teaching Tools Remote Teaching Methods Instructional Strategies & Final Tips CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Teaching English bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Teaching English is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Teaching English Courses
Delivered Online On Demand
£53

CRM (Customer Relationship Management)

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CRM (Customer Relationship Management)
Delivered Online On Demand
£53

Hospitality and Leisure Management Training - QLS Endorsed

By Imperial Academy

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Hospitality and Leisure Management Training - QLS Endorsed
Delivered Online On Demand
£150

Sport & Exercise Psychologist

4.8(9)

By Skill Up

Understand an athlete's psychology and be an amazing coach to train them towards a glorious future. Our Sport

Sport & Exercise Psychologist
Delivered Online On Demand1 hour 19 minutes
£25