Description

As the world shrinks into the palm of our hands, the hospitality and leisure sector burgeons exponentially. Recent data showcases a whopping 7.6 trillion U.S. dollars contribution by the travel and tourism sector to the global economy! Imagine having the key to tap into this colossal industry. Whether you're a passionate novice or seeking to upscale your expertise, our Hospitality and Leisure Management Training - QLS Endorsed is your passport to success.

Explore our meticulously designed courses. In Course 1, become the epitome of service as you unravel the world of Concierge. Equip yourself with top-notch customer service, understand the very essence of your role, and master the emergency measures crucial for hotel concierges.

In Course 2, step into the intriguing realm of Leisure Management. This course encapsulates everything from managing pristine leisure facilities to leading with panache in the leisure industry. Plus, who wouldn't want to master the art of marketing in leisure or understand the dynamics of health, safety, and welfare in this industry?

In this ever-evolving global market, the demand for professionals with a holistic understanding of hospitality and leisure is skyrocketing. Don't just ride the wave, be the force behind it! Our course is more than just training; it's your opportunity to be at the forefront of an industry-shaping world.

Enrol today in Hospitality and Leisure Management Training - QLS Endorsed and redefine your future in Hospitality and Leisure Management!

Learning Outcomes:

Master the essentials of top-tier customer service within the hospitality sector.

Distinguish between various concierge services to meet diverse client needs.

Develop leadership qualities tailored to the leisure industry's dynamic landscape.

Understand the intricacies of managing and maintaining premier leisure facilities.

Harness effective strategies for human resource management in the leisure domain.

Navigate the vast intersections of travel, tourism, and leisure with finesse.

Implement robust emergency protocols tailored for hotel concierges.

Analyse and execute powerful marketing campaigns for leisure and recreational services.

Prioritise health, safety, and welfare standards within hospitality settings.

Plan and forecast the future needs and developments in leisure services.

Why Choose Imperial Academy?

Fully Online Training

QLS Endorsed & CPD Accredited Certificate

No Time Limits. Study at Your Own Pace

Expert Instructors

Audio Visual Training

Up-to-date Curriculum and Valuable Guidelines

Study the exciting field of hospitality and leisure management with the help of our thorough QLS Endorsed training. The course thoroughly explores the complexities of the service sector, from comprehending the core of concierge services to learning the finer points of various client interactions. Every module is thoughtfully designed, merging theory with applications, ensuring you're well-prepared to navigate the ever-evolving hospitality landscape.

In our specialised Leisure Management segment, you'll grasp the fundamentals of managing leisure facilities, travel, tourism, and lodging. With a focus on leadership, human resource management, and effective marketing strategies, this course is your passport to becoming an industry trailblazer.

Course Curriculum:

Course 1: Hospitality: Concierge (Level 3 at QLS)

Module 01: Understanding the Service

Module 02: Types of Concierge Services

Module 03: Necessary Skills for Any Concierge

Module 04: Principles for a Concierge Service Business

Module 05: Delivering Customer Service

Module 06: Concierge Work Environment and Etiquettes

Module 07: Emergency Measures for a Hotel Concierge

Course 2: Leisure Management: Managing Hotel & Lodging (Level 4 at QLS)

Module 01: Introduction to Leisure Management

Module 02: Managing and Maintaining a Leisure Facility

Module 03: Travel, Tourism and Leisure

Module 04: Managing Hotel and Lodging

Module 05: Planning for Leisure Services

Module 06: Leadership in the Leisure Industry

Module 07: Human Resource Management in the Leisure Industry

Module 08: Marketing of Leisure and Recreation

Module 09: Health, Safety and Welfare

Certification:

Learners will get 2 QLS Endorsed Certificates & 2 CPD Accredited Certificates of Achievement directly at their doorstep after completing the package! It should be noted that international students must pay a £10 shipping cost.

Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.

CPD

180 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Our Hospitality and Leisure Management Training - QLS Endorsed bundle is fit for the following:

Aspiring Concierges seeking a foundational understanding of their role and skills.

Hospitality professionals aiming to upscale their expertise and service delivery.

Leisure facility managers desiring a comprehensive grasp of management techniques.

Travel and tourism enthusiasts looking to dive deeper into industry dynamics.

Emerging leaders in the leisure industry seeking refined leadership skills.

Marketing professionals in hospitality aiming to enhance their promotional strategies.

Requirements

Anyone can enrol in this Hospitality and Leisure Management Training - QLS Endorsed bundle.

Career path

Concierge - £18,000 - £30,000

Leisure Facility Manager - £25,000 - £45,000

Hotel Manager - £22,000 - £60,000

Travel and Tourism Manager - £20,000 - £50,000

Leisure Services Planner - £24,000 - £40,000

Hospitality Human Resources Manager - £30,000 - £55,000

Marketing Manager (Leisure and Recreation) - £28,000 - £60,000

Certificates

Hard Copy QLS Certificate

Hard copy certificate - Included

PDF Certificate

Digital certificate - Included

Course Images

Hospitality and Leisure Management Training - QLS Endorsed

By Imperial Academy

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