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Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Wondering how to get into Human Resources without an HR-related degree? The truth is, you may not need one! The key skills you can show when applying for an HR assistant position are the abilities to understand and carry out tasks involving administration, recruitment, and teamwork. And that's what you will learn in this HR Assistant course. HR assistants will typically handle tasks such as employee pay, disputes, recruitment, employee training and development, performance review, onboarding new employees, answering queries, and more. And we've covered all these topics in our HR Assistant course. You'll also learn about health and workplace safety and the necessary employment law in the UK. So, if you are looking forward to starting your career in Human Resources, this course is just the right thing for you. We've designed it so that a person with zero knowledge of HR will also find it easy to follow. All the fundamental aspects of HR management are included so that you don't feel left out of the other potential candidates. Ready to add new skills to your resume and increase your employability? Don't be late to join the course and start preparing for a highly prospective career. Learning Outcome: Know about the basic functions of the HR department and HRM models Get an idea of how the employee recruitment and selection process works Learn how training helps employees in their development and performance Gain knowledge about employee retention, motivation, and counseling Learn about the process and formats of keeping Personnel Records Why Prefer this HR Assistant Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. The HR Assistant course consists of modules divided into several bit sized topics to provide you with the most convenient and comprehensive learning experience possible. 24х7 accessibility will allow you to take the course at your own pace. All you need is just an internet-connected device. *** Course Curriculum *** Module 01: Introduction to Human Resource Human Resource Management Models of HRM The Role of the HR Department Aims of HRM HRM and personnel management Impacts HR Have on Organisational Performance Module 02: Employee Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Graphology Final stages Module 03: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Module 04: Performance Appraisal Management The benefit of performance management Characteristics of performance management Performance management cycle Managing performance throughout the year Reviewing performance Rating performance Dealing with under-performers Module 05: Employee Relations Strategic Employee Relations Practice of Industrial Relations Employee Voice Employee Communications Module 06: Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 07: Ensuring Health and Safety at the Workplace Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and Safety Health and safety policies Conducting risk assessments Accident prevention Measuring Health and safety performance Health and safety training Module 08: Employee Termination Redundancy Dismissal Relieving Letter Retirement Module 09: Employer Record and Statistics Introduction The Necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Module 10: Essential UK Employment Law Introduction Wages Dismissal Equality Working Parents' Rights Data Protection (GDPR) Assessment Process Once you have completed all the modules in the HR Assistant course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the HR Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Assistant certification is open to everyone; no prerequisites. This course is also effective for those who are - Entry Level HR Assistants New to Human Resources Making a career change to human resources Interested in Management or related fields Requirements You will not need any prior background or expertise to enrol in this course. Career path HR Coordinator HR Specialist HR Generalist HR Manager Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Elevate your HR skills with our Millennial Onboarding Course. Learn effective strategies for engaging and mentoring young employees. Boost workplace productivity and talent development. Get started today!

Are you ready to dive into the dynamic world of marketing? Equip yourself with the essential skills and knowledge to thrive in today's competitive market with our comprehensive Diploma in Marketing (Level 3) program. Designed to provide you with a solid foundation in marketing principles, this course will empower you to excel in various marketing roles and unleash your creativity in driving business success. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Diploma in Marketing (Level 3), learners gain a comprehensive understanding of marketing principles and strategies. They start by exploring the fundamental concept of marketing and its importance in business. Next, they delve into setting effective marketing goals and identifying various types of marketing approaches. Through studying the marketing mix and funnel, learners discover how to develop and implement successful marketing campaigns. They also learn from common marketing mistakes, equipping them with the knowledge to avoid pitfalls. Effective communication skills are emphasized, focusing on conveying messages to the right audience in the right way. Additionally, learners explore techniques for engaging with customers and building strong relationships through effective customer communications. This curriculum provides a solid foundation for individuals looking to pursue careers in marketing or enhance their existing skills in the field. Course Curriculum Module 01: What is Marketing Module 02: Marketing Goals Module 03: Common Marketing Types (I) Module 04: Common Marketing Types (II) Module 05: The Marketing Mix Module 06: The Marketing Funnel Module 07: Marketing Mistakes (I) Module 08: Marketing Mistakes (II) Module 09: Communicating the Right Way Module 10: Customer Communications Learning Outcomes: Define marketing principles and strategies for effective business promotion. Set measurable goals aligning with organisational objectives for marketing campaigns. Identify various types of marketing strategies and their applications. Analyse components of the marketing mix for optimal business outcomes. Implement marketing funnel techniques to drive customer acquisition and retention. Evaluate common marketing mistakes and develop strategies for mitigation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring marketers seeking foundational knowledge in marketing strategies. Small business owners aiming to enhance their marketing capabilities. Marketing assistants looking to advance their understanding of marketing principles. Professionals transitioning into marketing roles for career growth opportunities. Students interested in pursuing further studies in marketing or related fields. Career path Marketing Coordinator Social Media Manager Digital Marketing Assistant Sales Representative Market Research Analyst Brand Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Discover sustainable techniques and principles in organic farming with our comprehensive course. From soil health and pest management to livestock care and water conservation, delve into the foundations of sustainable agriculture. Join us to cultivate your understanding and practice of organic farming today!

Unlock your potential as a Recruitment Consultant with our comprehensive Diploma. Master recruitment strategies, candidate sourcing, and interview techniques. CPD Certified.

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Description: There is a set of right strategies in life and it makes no difference when it comes to real estate investments.If you are new in this industry, this course will give you a great insight of how this kind of investment really works.This course is for the Real Estate business enthusiast and it is a well-designed preparation package for the real estate business. You will learn what exactly it means to invest in real estate. This course covers various aspects of real estate business including the important strategies, techniques, challenges, risks and qualities involved in the business. It gives a review of the law, examination and business, and a more inside and out investigation of offers operator standards and practices. Now that you are already decided that you want to become an expert in Real Estate, however, you still require a bit of assistance to start creating one. The good news is that this course will surely help you in that. It is difficult to begin a new line of business especially with a new one, yet it doesn't need to be excessively impossible either. All you truly need is the correct counsel to help you make sense of where to begin. That is the reason this course has been made for. This diploma course is for you as you will be able to take in the skills and knowledge required in real estate business and to become successful.This will be your guide for your own and/or run a successful real estate business. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in real estate People who have an interest in Real Estate and how to become successful on this Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Real Estate Business Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Top Executives And Much More! Real Estate What Is Real Estate Investing? 00:30:00 Basic Rental Properties 00:30:00 Why invest in property? 00:30:00 Investment After Brexit 00:15:00 Recent Housing Market Developments 00:15:00 Managing Client Expectation 00:15:00 Best Practices of Customer Service 00:15:00 Customer Life Cycle 00:15:00 Tenant Retention 00:30:00 Real Estate Marketing 00:30:00 Real Estate Business The Art of Real Estate Investments 00:45:00 Things to Consider Before Investing in Real Estate 00:45:00 Simple Techniques of Investing in Real Estate 01:30:00 Risks Involved in Real Estate Investment 00:45:00 The Main Challenges Facing Real Estate Investors 00:30:00 Qualities of Successful Real Estate Investors 00:45:00 How to Succeed in Real Estate Investments 01:00:00 Wrapping Up 00:15:00 Legal System & Real Estate UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Commercial Leases 00:15:00 Title & Registration 00:15:00 Finance in Real Estate 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 Mock Exam Mock Exam- Diploma in Real Estate Business 00:20:00 Final Exam Final Exam- Diploma in Real Estate Business 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

📚 Unlock Your Potential: Administrative Assistant Course! 🖇️ Are you ready to embark on a career as an efficient and indispensable administrative assistant? Enroll in our Administrative Assistant Course, a comprehensive program meticulously crafted to equip you with the essential skills and knowledge needed to thrive in administrative roles. Join us on a transformative journey where organization, communication, and efficiency are the keys to success. 🌟 Module 1: Introduction to Administrative Assistance Begin your journey with Module 1, where you'll gain a comprehensive understanding of the role and responsibilities of administrative assistants. Learn the foundational principles that underpin effective administrative support, setting the stage for your success. 💻 Module 2: Office Technology and Equipment Master the tools of the trade in Module 2. Explore a range of office technologies and equipment, from software applications to hardware devices, empowering you to leverage technology to streamline administrative tasks and enhance productivity. 🗂️ Module 3: Organizational Skills and Task Prioritization Optimize your organizational skills in Module 3. Discover techniques for managing workflows, prioritizing tasks, and maintaining efficient systems, ensuring that you can juggle multiple responsibilities with ease and effectiveness. 📝 Module 4: Business Correspondence and Documentation Refine your communication skills in Module 4. Learn the art of crafting professional business correspondence, including emails, memos, and reports, and hone your documentation skills to ensure accuracy and clarity in all written communications. 🤝 Module 5: Meeting and Event Coordination Become a master of coordination in Module 5. Explore the ins and outs of meeting and event planning, from scheduling and logistics to execution and follow-up, ensuring that every gathering runs smoothly and efficiently. 💬 Module 6: Office Communication and Interpersonal Skills Cultivate your interpersonal skills in Module 6. Learn to navigate office dynamics, communicate effectively with colleagues and stakeholders, and build positive working relationships that contribute to a harmonious and productive workplace environment. 🧳 Module 7: Travel Arrangements and Expense Management Become a logistical wizard in Module 7. Explore the intricacies of travel arrangements and expense management, mastering the art of coordinating travel itineraries, accommodations, and expenses with precision and efficiency. 🗄️ Module 8: Records Management and Data Security Ensure compliance and confidentiality in Module 8. Learn best practices for records management and data security, including file organization, document retention policies, and measures to safeguard sensitive information. 🚀 Why Choose Our Administrative Assistant Course? Comprehensive Curriculum: Covering all essential aspects of administrative support, ensuring that you are well-prepared for the demands of the role. Practical Applications: Engage in hands-on exercises, case studies, and simulations to reinforce learning and build practical skills. Expert Instruction: Learn from experienced administrative professionals who bring real-world insights and expertise to the course. Career Advancement: Gain a valuable credential that can open doors to a wide range of administrative opportunities and career advancement prospects. 🎓 Who Should Enroll? Aspiring Administrative Assistants Office Administrators Executive Assistants Office Managers Anyone Seeking to Enhance Administrative Skills 🌐 Empower Your Career Today! Elevate your administrative skills and unlock new opportunities in the dynamic world of office support. Enroll now in the Administrative Assistant Course and take the first step toward a rewarding and fulfilling career as a trusted administrative professional. Your journey to success starts here! 🚪🔑📊 Course Curriculum Module 1 Introduction to Administrative Assistance. Introduction to Administrative Assistance. 00:00 Module 2 Office Technology and Equipment. Office Technology and Equipment. 00:00 Module 3 Organizational Skills and Task Prioritization. Organizational Skills and Task Prioritization. 00:00 Module 4 Business Correspondence and Documentation. Business Correspondence and Documentation. 00:00 Module 5 Meeting and Event Coordination. Meeting and Event Coordination. 00:00 Module 6 Office Communication and Interpersonal Skills. Office Communication and Interpersonal Skills. 00:00 Module 7 Travel Arrangements and Expense Management. Travel Arrangements and Expense Management. 00:00 Module 8 Records Management and Data Security. Records Management and Data Security. 00:00