49176 Courses near Highlands delivered On Demand

Covering the full HSE syllabus for work first aid, plus first aid for home and recreation. This course is designed to give you the theoretical knowledge needed to accompany the First Aid at Work 3 day First Aid course in addition to covering adult, baby and child First Aid and First Aid for various situations such as Road Traffic Accidents, Sports and Travel. The course covers topics such as how to put someone into the Recovery position, choking, Anaphylaxis shock, burns, head injuries and so much more. This course does not seek to replace the practical element but allows you to undertake the on-line pre-learning at a time and place to suit you and then book onto a regulated practical course should you require one. This course is also an excellent First Aid Training package for people with English as a Second Language to prepare themselves to pass a practical first aid course, for Companies to easily comply with Corporate and Social Responsibility and for anyone who would like to undertake a thorough First Aid training course at their own time and pace. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You will have continuous access to the course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Unresponsive and Breathing Recovery Position Heart Attack and Angina Unconscious and not breathing Resuscitation Breathing Problems Choking Drowning Asthma Chest Wounds Anaphylactic Shock Wounds and bleeding Shock Fainting Bites and Stings Burns Poisoning Breaks, Sprains and Dislocations Head Injuries Spinal Injuries Road Traffic Accidents Fitting / Seizures / Convulsions Heat Exhaustion Septicaemia / Sepsis Meningitis Diabetes

Mastering Critical Conversations (On-Demand) We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What you will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Critical conversation role play Creating an action plan

This course is designed to enhance your ability to manage critical conversations in the workplace in a way that both inspires growth and engagement and moves people, processes, and the organization forward. We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.

What Executives and Managers Need to Know about the Future of Project Management: On-Demand Project management practices, just like other management practices, have undergone changes over the past five decades. Executives in both government agencies and private industry are now realizing that project management is not just a career path position for workers, but a strategic competency necessary for the future of their organization. The goal is not merely to work on projects, but to create sustainable business value and benefits, and to be able to make rapid decisions based upon evidence and facts rather than guesses. This will require senior managers to implement some changes in how projects will be managed. What You Will Learn At the end of this program, you will be able to: Understand the changes that will be taking place Understand what must be done to implement these changes Understand the benefits of implementing these changes Part 1: Executive issues with project management Part 2: Executive appreciation for project management grows Part 3 The nine pillars of modern project management Part 4: Benefits and value metrics Part 5: The need for intangible metrics Part 6: Benefit harvesting Part 7: The need for strategic metrics Part 8: Graphical display of metrics Part 9: Understanding dashboards

Manager as Coach: On-Demand In this on-demand course , you will explore key coaching concepts and skills in an environment where skills and habits can be developed, sharpened and improved, and/or initiated. The complete program includes highly interactive on-demand course activity and experiential learning. What You Will Learn You'll learn how to: Define what is coaching, what ifs not and what's in it for managers to coach Recognize difference between various developmental interactions like Coaching. Counselling and Mentoring ;Explain and interpret the different roles ofa manager and the process of coaching Practice skills of coaching as a manager Formulate an individual development plan for application at workplace Foundation Concepts What is coaching? Coaching in context The essence of coaching Core coaching skills Options for coaching Business case for coaching Qualities and Skills of a High-Performing Coach Core competencies of an effective coach Deep listening Exploring trust Emotional Intelligence in coaching Values at the heart of coaching relationship Core Skill: Asking Powerful Questions What is a powerful question? Becoming curious! Using powerful questions The Coaching Process Different styles of coaching Three coaching models - flow, practice and grow Spotlight on the grow model

Communication: Understanding an Ever-Changing World (On-Demand) This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner. Getting Started Foundation Concepts Virtual Meeting Environment The Three-Step Process: Plan, Conduct, Close The Role of the Facilitator Communicating in a Virtual World Personality and Communication Styles Communication Challenges Virtual Teams Communication Summary and Next Steps

Communication: Understanding an Ever-Changing World: On-Demand This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner. What You Will Learn At the end of this program, you will be able to: Understand today's communication challenges Conduct a virtual meeting effectively and efficiently Identify key communication skills and techniques Utilize personality types to improve communications Getting Started Foundation Concepts Virtual Meeting Environment The Three-Step Process: Plan, Conduct, Close The Role of the Facilitator Communicating in a Virtual World Personality and Communication Styles Communication Challenges Virtual Teams Communication Summary and Next Steps

Project Leadership Skills (On-Demand) This 4-hour course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. This course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Brief Introductions Course structure, goals, and objectives Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Negotiation and Conflict Management Negotiation basics Principled negotiation Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps

Agile for Non-IT Practitioners - How Agile Project Management is Different and How It Can be Used for Non-IT Projects (On-Demand) As a Project Management Institute (PMI)®Registered Education Provider (R.E.P.), IIL has agreed to abide by PMI®-established quality assurance criteria. In today's world of fast paced technology, continually changing requirements and project scope, the need for Agile Project Management has greatly increased. Responding to this demand, the Project Management Institute (PMI®) launched the PMI Agile Certified Practitioner (PMI-ACP)®certification. A result of this certification is the creation of a new space where Project Management and Agile Practices for Software Development meet. The foundation of Agile is the Agile Manifesto for Software Development. Agile has been used for software development for a number of years, even prior to the creation of the Agile Manifesto in 2001. The success of Agile for software development projects has piqued interest in successfully employing Agile in many other fields. How can Agile practices be used for projects which are not software or IT in nature? This course will provide guidance on how Agile can be used beyond software development projects, including how it differs from traditional project management. The course also will provide an overview of the Agile Scrum framework, which is one of the most popular Agile methodologies used. This course provides practical skills, concepts, and principles you can take back to the job and use to implement Agile practices in projects, as applicable. The goal of this course is to acquaint participants with the concepts of agile development methods and the specifics of the Scrum management framework. At the end of this course, participants will understand: Agile Practices - what makes Agile projects 'agile' Scrum and how Scrum applies to the Agile Practices Specific Agile practices which you can use to improve the execution of your projects Practices which can be used in conjunction with Scrum for Non-IT projects Course goal and objectives Importance of Agile development and project management What Agile is and is not Faster, better, cheaper Delivers better fit for purpose Agile versus Waterfall and the big paradigm shift Agile characteristics, behaviors, approaches Agile concerns and pitfalls Introducing Agile Overview of Agile Agile values and principles Overview of Scrum Scrum methodology Scrum terminology Scrum Framework Scrum roles Scrum meetings Sprints Requirements and Product Definition User stories Product backlog Planning Agile Estimating in Scrum Sprint planning session Release planning Agile Practices Agile development Analysis practices Validation practices Other practices Running a Sprint Conducting a Sprint Negotiating changes Tracking progress End of Spring meetings Release planning Closing the project

Innovation and Design - Thinking Beyond the Obvious: On-Demand Thinking and doing the same has got to change. The world we live in is becoming more volatile, uncertain, complex, and ambiguous. Expanding our innovation and design thinking capabilities is a key to unlock solutions for some of our biggest global and local challenges. What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset. In an increasingly complicated context, this course provides participants with the knowledge needed to not only learn about innovation and what is needed to make it sustainable in your organization but also to inspire others to innovate and think beyond the obvious, What You Will Learn At the end of this program, you will be able to: Explain the link between innovation and strategy Describe the value of expanding your innovation practice and creating an innovative culture would be Apply a basic set of Design Thinking techniques to your innovation projects Promote innovative practices within your teams and processes in your work environment Foundation Concepts The context for innovation What is innovation Comparing innovation to invention Innovation and Strategy Run and changing the business The power of disruptors Three horizons of growth Strategy and innovation portfolio links Innovation strategy and delivery Measuring value from innovation Design Thinking What is design thinking Why design thinking Design thinking frameworks Stanford university d.School model Design thinking general practices Innovative Decision Making Leaders focus on value creation Effective decision making Characteristics of great leaders and sponsors Measuring innovation leadership effectiveness Situational leadership and overcoming bias Building an Innovative Team Forming innovative teams Values and behaviors that support innovation Building an energized team culture Mindset is key Embracing collaboration and multimodal working Innovative Culture Introduction to organizational culture Benefits and barrier to enterprise agility Enabling innovation across the organization Leaders are critical Success factors for an innovative culture