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2323 Courses in Leicester delivered On Demand

Customer Service On DemandLeicester

Customer Service Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle
Delivered Online On Demand
£599

Customer Service (CRM, KYC & Phone-Based Customer Service)

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)
Delivered Online On Demand
£399

Phone-Based Customer Service

5.0(1)

By Course Gate

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service
Delivered Online On Demand5 hours 21 minutes
£11.99

Customer Service Training

4.8(9)

By Skill Up

For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows

Customer Service Training
Delivered Online On Demand51 minutes
£25

Customer Service

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Customer Service
Delivered Online On Demand
£19

Customer Service Management

4.9(27)

By Apex Learning

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate

Customer Service Management
Delivered Online On Demand1 hour 51 minutes
£12

Customer Service Level 2

5.0(43)

By Knight Training (UK) Ltd

Customer Service might be today, an indispensable skill if you want to work or start your own business! Take a look at this Customer Service L2 Course at https://knight.training/products/customer-service-level-2 and come train with us in Knight Training.

Customer Service Level 2
Delivered Online On Demand
£25

Customer Service Essentials

By Study Academy

Welcome to the Customer Service Essentials course! In today's competitive business landscape, exceptional customer service is a vital component of success. This course is designed to equip individuals with the fundamental skills and knowledge required to excel in providing outstanding customer service. Join us in this transformative journey to become a customer service champion. Elevate your ability to create memorable customer experiences, foster brand loyalty, and drive business growth through exceptional service. We look forward to guiding you on this path to excellence in customer service!

Customer Service Essentials
Delivered Online On Demand1 hour
£30

Customer Service - Advanced

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Customer Service - Advanced
Delivered Online On Demand1 hour 51 minutes
£25

Customer Service & Environment

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service & Environment
Delivered Online On Demand1 hour 44 minutes
£25
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Educators matching "Customer Service "

Show all 9
Dynamic Training And Development

dynamic training and development

Hinckley

Today’s workforce needs to be flexible and agile As most organisations are now trying to do more with less, continuous development of your employees is essential. Only by improving core competencies and capabilities and addressing skills gaps can you remain competitive and achieve your business goals.

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Trans4m

trans4m

Leicester

Trans4m Leicester CIC are a "Community Interest Company" - a company limited by guarantee trading for the benefit of the local community. We deliver vocational training and education in practical skills, develop numeracy and literacy skills and provide an environment to support the personal, social and employability development of young people to aid their entry into the world of work and social inclusion

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The Drainage Academy

the drainage academy

Dingley

The NDA has been formed in conjunction with the National Association of Drainage Contractors and is made up of a network of NADC approved training providers. These companies, many of which will be well known to you have joined the NADC in its efforts to promote the NADC certified contractor / DrainSafe scheme. All NDA trainers have long-time and relevant industry experience and a minimum of the following: An Award in Education and Training (Level 3 or equivalent) and IOSH Managing Safely. NDA trainers are EU Skills Approved and WRc Approved. The NDA training suite of drainage-related courses is fully approved by DrainSafe, the new quality marque for the drainage industry.

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Rundle & Co Ltd

rundle & co ltd

Leicestershire

Our investment in technology enables services to be tailored to each client’s unique priorities. But what makes us truly different is our people. We support clients with dedicated teams of service professionals who ensure each contract is delivered precisely as our customer requires. We focus on training our people to the highest standards in the industry to drive performance, guarantee compliance, and deliver our commitment to ethical enforcement. This focus has fuelled our reputation for providing great customer service, and exceptional recovery performance.

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Health Link Services Uk

health link services uk

5.0(1)

Leicester

Established in 2011, Health Link Services (UK) is a growing Accredited Social Enterprise Training company which delivers tailor made bespoke short courses or longer-term training programs. We hold approved centre status with two awarding bodies, so that we can offer both accredited and non-accredited programs to suit your organisations training needs. Our company is accredited with the Advantage Independent Accreditation in Learning. We are a member of Association of Health Care Trainers (AoHT) and we also work in partnership with De Montfort University in Leicester (UK). Health Link Services (UK) works with individuals from different communities, community organisations and different companies registered in Health and Social Care. As a growing and expanding company, we take pride in the fact that we are friendly, approachable and professional. We provide a high level of customer service. Our training facilities are equipped with computers, chairs and desks, a health care bed, a hoist as well as First Aid Kit equipment, so that we are able to give practical illustrations during Mandatory Training in Care. We offer our clients the flexibility of training their employees at our training venue or sending our trainers at the venues themselves. Our customers are also able to do our online courses and then they are able to attend our practical training aspects at our centre. This is for courses like People Movers Moving & Handling, Basic First Aid and Medication.

VishwArt

vishwart

Queniborough

2023 is a new beginning for VishwArt as there are many exciting things bubbling in the background.  I am Tina Gajjar, and I am the paper quilling artist behind the brand VishwArt. I began my journey as a paper artist in Summer 2017 not really knowing where I was headed, just knew that I enjoyed working with paper. I am a self-taught Quiling Artist and work on commissioned art pieces for the baby nurseries and one of a kind statement art masterpieces for the home. I haven't always been a Paper Artist. I used to work in Aerospace Operations as a Program Manager and Customer Service Manager. Life has a way of changing your path .. for the greater good. As soon as you become attuned to it .. it starts working in miraculous ways. Over the years, I have become fond of teaching this art of paper quilling and I frequently host quilling workshops I like to call Quill 'n' Chill locally and online. It is so satisfying to see the calmness that the students feel when they start quilling and when they are able to see what their simple act of curling paper has turned into .. often a beautiful piece of art.  Why not join me on one of these workshops and enjoy this mindfulness crafting with me. 

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Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

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Mpi Learning - Professional Learning And Development Provider

mpi learning - professional learning and development provider

Loughborough

MPI Learning - Business Learning and Development MPI Learning is a global business learning and development provider based in the UK, we work to shape the learning of your leaders & employees.

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1stClass Carpet Cleaners

1stclass carpet cleaners

Leicester

The best & highest rated professional carpet & upholstery cleaners in Leicester and Leicestershire on google plus we are google guaranteed!!. History in the making google 5 stars 1stClass Carpet Cleaners Leicester trustpilot 1stClass Carpet Cleaners Leicester What sets us apart? What sets us apart from the other cleaning cleaning companies in Leicester is the fact you not only get one professional carpet cleaner to service your property you are getting two!!!. We are Brett Coburn and Andrew shelton two very highly trained professionals in all aspects of carpet, upholstery, hard floors like tile & grout cleaning. We are also trained in carpet repair & fitting so if you have a burn in your carpet from fags, iron burns, coal burns, hair straighteners burns in your carpet in Leicester or leicestershire we can help save you hundreds by simply repairing the damage in the carpet burn area!. As if this wasn’t enough we are also textile insect pest control licence carriers so if your have had a pet with fleas or had a carpet moth infestation in Leicester give us a call. We are specialist in deep cleans in leicester so if you need a deep steam clean for your carpets, rugs or upholstery in leicestershire for your home or business/commercial property we are the rite professional company for you especially with our 7 stage proven secret method,take notice of our google reviews especially customers reviews say it all. We have both been best friends since we was 12 and both started off with carpet cleaning in Leicester & leicestershire covering other areas including derby, Nottingham, Peterborough and Northampton with our own separate carper and upholstery cleaning businesses, we done this for a few years and then had a brain wave!! we could join forces and start a new carpet cleaning company in Leicestershire that way we have our combined loyal customers and make the jobs more efficient for our self’s and our customers! As the saying goes 2 pairs of hands are better then one!. Why choose us? The Questions you should ask your self before inviting someone to come and clean your important and expensive furnishing i.e. your carpet and upholster is can i trust them? are they qualified? are they insured?. We can safely say yes to all of the above and have the prof of this unlike many other carpet & upholstery cleaners in Leicester & leicestershire you will come across over social media. We use the highest quality equipment that is top of the line costing us thousands of pounds and the best and highest quality proven, tested and safe solutions on all fabric types including wool safe solutions to ensure we protect our self’s and our customers plus your carpets and sofas including leather. carpet and upholstery cleaning can go very wrong indeed if someone is using the wrong solutions for your carpets/upholstery or your hard floors as chemistry is a big factor for a verity of reasons with things like PH levels for different fibers and solutions so we can tell upon inspection what the fiber is and what solution to use to ensure no damage is done to any of your loved carpets & sofas so please before you try cleaning them your self with cheap carpet washing machines and the wrong solutions get in touch with us even if its for advise we are more then happy to help as we pride our self’s and our company, workmanship and especial on our customer service. As we are now a google trusted partner (the 1st carpet and upholstery cleaning company in the UK) we had to jump through hoops to gain that green google guarantee tick at the side of our company name proving our workmanship with reviews and our insurances and can say we are proud of that fact!. the same if you look up carpet cleaner in checkatrade you will see us on their, we have gone above and beyond for our company and customers and will always do so to prove we are the best and most trusted professional local carpet & upholstery business in the whole of Leicester, leicestershire and the east midlands. NEWSFLASH!!!!!!! Once again 1stclasscarpetcleaners are in the limelight!!. We are very proud to announce we have not only been nominated by our customers for an award we have actually won the award!!! watch this space photos will be uploaded as soon as we get our photo taken with the prestigious award at the awards event in Birmingham. We beat 4 other local professionals in Leicester that got nominated yet again proving our worth and showing we are the best professional carpet & upholstery cleaning service in the whole of Leicester and Leicestershire. If you would like to contact us feel free to call us on 0116 214 7534 or click on he link https://1stclasscarpetcleaners.co.uk/contact-us/ and you can send us a message and get a quick response off one of our members of staff within the hour.

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