5135 Courses in Cardiff delivered On Demand

*** Year-End Deals Are Here!*** Are you looking to improve your current abilities or make a career move? Our unique Recruitment Business course might help you get there! Expand your expertise with high-quality training - study the Recruitment Business course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Recruitment Business online training course. The Recruitment Business course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Recruitment Business course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Recruitment Business training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Recruitment Business course: Module 01: Introduction to Business Management What Is Business Management? Business Management in Industry The Roles of a Business Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Business Development and Succession Planning Definition of Business Development Laying the Groundwork to Develop a Business SWOT Analysis Process of Business Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Development of a Succession Plan Module 03: Business Process Management Fundamentals of Business Process Improvement The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase The Optimising Phase Module 04: Introduction to Recruitment: Importance and Implications What is Recruitment? Importance of hiring the right employees Negative effects of not being able to find the right candidates Function of recruitment consultants Module 05: An Overview of the Recruitment Industry Brief Overview of the Inception of the Recruitment Industry The UK Recruitment Industry Industry Suppliers How to become a successful Recruiter Module 06: The UK Recruitment Legislation Requirement of license Recruitment agency regulations Other vital laws Reforms and Laws that have Shaped the Face of the Recruitment Industry Objectives of implementing a code of ethics Recruitment Industry Bodies Recruitment and Employment Confederation (REC) and the Associate of Professional Staffing Companies (APSCo) Principles of the REC Code of Practice The Association of Professional Staffing Companies (APSCo) Objectives of APSCo Membership guideline for APSCo Module 07: Sales and Selling in the Recruitment Industry Why recruiters need sales techniques How do sales and selling concepts work for the recruitment industry? Selling techniques, ideas, and tips What helps distinguish your recruitment consultancy from others? Module 08: The Recruitment Process Process Planning Identifying Vacancy Job Analysis Job Description Job Specification Job Evaluation Strategy Development Searching Internal Sources External Sources Screening Reviewing of Resumes and Cover Letters Conducting Telephonic or Video Interview Identifying the top candidates Evaluation and Control What is the need for a recruitment process and what it involves The recruitment cycles Candidate Management Client Acquisition Client Strategy Candidate Attraction Module 09: Key Performance Indicators for the Recruitment Industry Key Performance Indicator Why Key Performance Indicators are Important to Success Developing Key Performance Indicators Activity Levels Manage your time Four key rules Divide up your day Working nearest the placement Running a search Characteristics of High-Quality Key Performance Indicators Assessment Process Once you have completed all the modules in the Recruitment Business course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Recruitment Business course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you ready to embark on an enlightening journey of wisdom with the Administrator bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Administrator: PA, HR, Delegation Skills & Paralegal Training. Delve into eight immersive CPD Accredited courses, each a standalone course: Office Administration Personal Assistant HR Management Course Online Meeting Management Performance Management Level 3 Delegation Skills Paralegal Training Workplace Stress Management Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Administrator: PA, HR, Delegation Skills & Paralegal Training bundle illuminate your path to wisdom. The Administrator: PA, HR, Delegation Skills & Paralegal Training bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Administrator: PA, HR, Delegation Skills & Paralegal Training package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Administrator bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Administrator: PA, HR, Delegation Skills & Paralegal Training community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Administrator bundle. Establish robust bases across each course nestled within the Administrator bundle. Decipher intricate concepts through the articulate content of the Administrator bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Administrator bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Administrator bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Administrator bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Administrator bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Administrator bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Administrator journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Administrator bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Administrator bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Do you want to learn basic Linux system administration using real-world applied learning? Do you want to learn how to install and configure a Linux server? Do you prefer learning using hands-on as opposed to just a lecture and quiz? If you have answered yes to these questions, then you have chosen the right course.

In the fast-paced and often stressful world of business, one common challenge that people face is neglecting their holistic well-being. The pressures of work can lead to physical, mental, and emotional burnout, impacting not only the individual's health but also their productivity and overall performance. Participants will learn how prioritizing their well-being not only benefits them personally but also contributes to a more positive and productive work environment. This training provides valuable insights and strategies for leading with kindness towards oneself and others. Learning Objectives The following are some of the key outcomes in this course: Analyze the connection between well-being and leading with kindness Identify the benefits of a holistic well-being dimension Apply well-being initiatives as part of a regular kind leadership practice Build trust and psychological safety Target Audience Managers, Team Leaders, Young Professionals

***24 Hour Limited Time Flash Sale*** Level 3 Certificate in Business Studies - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you prepared to navigate the intricate landscape of the UK business world, where over 5.9 million private sector businesses thrive in a highly competitive environment? Do you possess the drive and skills necessary to unlock your true potential and leave an indelible mark on this dynamic arena? This comprehensive Business Studies Bundle equips you with the knowledge and tools to thrive in today's dynamic market. It offers a foundation in core business principles and delves deeper into specific areas like finance, management, operations, and marketing. You'll gain insights into accounting practices, financial analysis techniques, and how to manage projects effectively. Our bundle also covers legal aspects crucial for businesses, import and export processes, and data analysis - a skill high in demand! But that's not all. When you enrol in Level 3 Certificate in Business Studies Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 3 Certificate in Business Studies Career Bundle: Course 01: Level 3 Certificate in Business Studies Course 02: Business Administration Course 03: Diploma in Business Analysis Course 04: Business Strategy Planning Masterclass Course 05: Business Management and Finance Course Course 05: Business Development Fundamentals: Lean Strategies for Business Course 06: Business Performance Management Course 07: Branding Your Business Course 08: Business Law Course 09: Business Improvement Course 10: Business Data Analysis Course 11: BUSINESS INTELLIGENCE AND DATA MINING DIPLOMA Course 12: Digital Marketing for Business Course 13: Business Etiquette and Professional Behavior Course 14: Business Environment Course 15: AML (Anti-money Laundering) Training Course 16: Introduction to Accounting Course 17: Level 3 Tax Accounting Course 18: Financial Management Course 19: Financial Analysis Course 20: Operations Management Course 21: Import/Export Processing Course 22: Supply Chain Management Course 23: Project Management Course 24: Marketing Fundamentals Course 25: Stakeholder Management Course 26: Purchasing and Procurement Course 27: Diploma in Lean Process and Six Sigma Course 28: Cost Control Process and Management Course 29: Customer Relationship Management Course 30: PR: Public Relations With a Level 3 Certificate in Business Studies, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes Level 3 Certificate in Business Studies Develop a comprehensive understanding of business studies and its core principles. Gain expertise in accounting, financial management, and tax accounting regulations. Master the art of financial analysis and business data interpretation. Understand the legal frameworks governing business operations and compliance requirements. Learn effective operations management and supply chain management strategies. Acquire skills in project management, marketing fundamentals, and business analysis techniques. Don't let this opportunity pass you by. Enrol in Level 3 Certificate in Business Studies today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Studies Get a free student ID card with Business Studies Training program (£10 postal charge will be applicable for international delivery) The Business Studies is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Studies course materials The Business Studies comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Business Studies Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management Of Cash And Credit Module 09: Managing Risk And Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 02: Introduction to Accounting Section 01: Accounting Fundamental Lecture-1.What is Financial Accounting Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules Lecture-3.Financial Accounting Process and Financial Statements Generates Lecture-4.Basic Accounting Equation and Four Financial Statements Lecture-5.Define Chart of Accounts and Classify the accounts Lecture-6. External and Internal Transactions with companies Lecture-7.Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture-8.What are Major Accounting Policies need to be decided by companies Lecture-9.Depreciation Policies Lecture-10.Operational Fixed Asset Controls Lecture-11.Inventory Accounting and Controls Lecture-12.Revenue Accounting and Controls Lecture-13.Expenses Accounting and Working Capital Course 03: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*30 = £390) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Entrepreneurs Career changers Business professionals Students Requirements This Level 3 Certificate in Business Studies doesn't require prior experience and is suitable for diverse learners. Career path This Level 3 Certificate in Business Studies bundle will allow you to kickstart or take your career in the related sector to the next stage. Business Owner Manager Accountant Marketing Specialist Project Manager Analyst Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Unlock the power of Google AdWords with this specialised course designed to refine your digital marketing strategies. This course guides you through the intricacies of setting up, managing, and optimising AdWords campaigns to ensure you are always a step ahead in the competitive world of online advertising. Learn how to effectively reach your target audience, maximise your return on investment, and make every penny count in your advertising budget. The course covers everything from keyword research and crafting compelling ad copy to understanding bidding strategies and monitoring campaign performance. By the end of the course, you will have a strong understanding of Google AdWords fundamentals and the tools required to create high-converting campaigns. Whether you’re looking to enhance your skills or begin your journey in the field of paid search, this course offers a structured approach to mastering the platform. No matter your business or industry, AdWords can be a game-changer, and this course ensures you will be well-equipped to drive success in the digital realm. It's time to make your ad campaigns work harder and smarter for you. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Google Adwords Module 2: Understanding Keywords Module 3: Creating Your First Ad Campaign Module 4: Optimising Your Ad Campaigns Module 5: Tracking and Measuring Ad Performance Module 6: Advanced Google Adwords Strategies Learning Outcomes Master keyword selection for optimal ad visibility. Create impactful ad campaigns to boost online presence. Apply advanced strategies for enhanced campaign performance. Utilise tracking tools to measure and refine ad effectiveness. Develop a nuanced understanding of audience behaviour. Implement data-driven optimizations for sustained campaign success. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing Professionals Small Business Owners Digital Marketing Enthusiasts Entrepreneurs Advertising Managers Start-up Founders Content Creators E-commerce Managers Career path Digital Marketing Specialist PPC Analyst Social Media Manager SEO Specialist Content Marketing Manager E-commerce Marketing Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Overview Grasp a crystal clear understanding of The Theory of Constraints and throughput accounting within one course. The Theory of Constraints and Throughput Accounting course is designed by industry experts to help you build a solid foundation in these subjects. From The Theory of Constraints and Throughput Accounting course, you will learn the fundamentals of throughput accounting. The instructor will help you understand the basic principles of the Theory of Constraints. Step by step, you will get acquainted with the concepts and tools of lean accounting. You will be able to acquire the essential knowledge and expertise for value stream management. Here, you will also learn about the performance measures followed in lean accounting. The Theory of Constraints and Throughput Accounting course is an excellent opportunity to build a valuable skill set. Enroll today and elevate your resume. Learning Outcomes Understand the Theory of Constraints Get a detailed introduction to Throughput Accounting Familiarize yourself with the concepts in lean accounting Build your skills in value stream management Learn about the tools of lean accounting Know what are the performance measures used in lean accounting Who is this course for? The Theory of Constraints and Throughput Accounting course is for those interested in enriching their accounting skills. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Theory of Constraints and Throughput Accounting course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Accountant Business Management Unit 01: The Theory of Constraints and Throughput Accounting Welcome to the Theory of Constraints, Throughput Accounting and Lean Accounting 00:01:00 Introduction to the Theory of Constraints 00:01:00 The Theory of Constraints 00:10:00 Introduction to Throughput Accounting 00:01:00 Throughput Accounting 00:07:00 The Measures and KPIs of Throughput Accounting 00:06:00 Throughput Accounting Example 00:09:00 Unit 02: Lean Accounting Part 1 Introduction to Lean Accounting 00:14:00 Concepts in Lean Accounting 00:01:00 Lean Performance Measures 00:16:00 Creating Lean Performance Measures 00:06:00 Unit 03: Lean Accounting Part 2 Introduction to Value Stream Management 00:01:00 Managing by Value Stream 00:06:00 Introducing the Tools of Lean Accounting 00:01:00 Lean Decision Making - The Tools of Lean Accounting 00:18:00 Box Score Example 00:06:00 Lean Accounting and Transaction Elimination 00:10:00 Introduction to Quantifying the Benefits of Improvement Activity 00:10:00 Quantifying the Benefits of Improvement 00:01:00 Lean Accounting and Customer Value 00:04:00 Planning by Value Stream 00:06:00 Unit 04: Summary and Lean Accounting Assignment Summary: What we have learned in this Course 00:06:00 Lean Accounting Assignment 00:04:00 Lean Accounting Assignment Answer 00:08:00 Thank you 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Strategic Management involves the planning and implementation of the most important goals and initiatives taken by a corporation's top management on behalf of its owners, based on resource considerations and an assessment of the internal and external environments in which the organization competes. This Strategic Management course is designed to provide you the opportunity to gain a thorough understanding of strategic management. Through this course, you will learn how to develop a highly effective team, optimize better performance, deal with obstacles, fear, imposter syndrome and much more . Take the course to start learning the business strategy and strategy formulation skills you'll need to effectively map the future of your organization. Learning Outcomes After completing this Strategic Management course, learner will be able to: Understand The Middle: Where Transformations Either Happen or Stuck Understand how to develop highly effective team and optimize better performance Know how to face the unwanted circumstances wisely with courage and persistence Know how to lead a transformation rather than doing a transformation from the top Why Choose Strategic Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Strategic Management developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Strategic Management. ***Others Benefits of this Management : Strategic Management Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Management : Strategic Management course ] ***Management : Strategic Management*** Detailed course curriculum Module 1: The Middle: Where Transformations Either Happen or Stuck The Beginning of the Middle Concrete Outcomes Timing and Momentum Control Points Resource Reality Don't Sign Up for the Impossible Sponsors and Enemies Module 2: Developing Highly Effective Team and Optimising Better Performance The Fundamental Ingredient for a Highly Effective Team Organise for Outcomes How to Attract the Right People and Eliminate the Wrong People Performance Management and Delegating for Development How to Drive Personal Accountability and Belief Stop Having Status Meetings Optimising Performance and Results from Afar Module 3: Facing The Unwanted Circumstances Wisely With Courage and Persistence Dealing with Obstacles, Fear, and Imposter Syndrome How to Keep Moving Forward When No One Wants To Use Ruthless Priorities to Enable Growth Detail-the Momentum Killer: Manage Outcomes Instead Clarity and Conflict Accelerate Effective Decision Making Tracking and Consequences Module 4: Leading a Transformation Rather Than Doing a Transformation From the Top Conversation Decorate the Change Top-Down Communications Finding the Insights That Make You Brilliant Communicating Across Organisational Silos How to Make People Feel Like Superheroes Assessment Method After completing each module of the Strategic Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Strategic Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : Strategic Management This Strategic Management course is ideal for professionals whose jobs require strong strategic planning and problem-solving skills. Requirements Management : Strategic Management There are no specific requirements for Strategic Management because it does not require any advanced knowledge or skills. Students who intend to enrol in this Strategic Management must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Management : Strategic Management The knowledge you will gain through this Strategic Management course may lead you to a variety of career opportunities. Such as: Strategic Managers Strategy Analysts Strategic Planning Managers Business Analysts Operations Managers Certificates Certificate of completion Digital certificate - Included