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Dive into the world of healthcare, where the 'Duty of Candour in Healthcare: Ethical Practices and Legal Obligations' course offers a comprehensive journey into one of the sector's most pivotal facets. The course meticulously elucidates the critical duty of candour, providing learners with a blend of legal, ethical, and communicative nuances. From understanding the foundational concepts to navigating the intricacies of adverse events and accountability, this course is an invaluable roadmap for anyone aiming to uphold the highest standards in healthcare. Discover the steps that transform a simple legal requirement into a force for positive change. With modules that focus on cultural shifts, future challenges, and the paramount importance of clear communication, participants are equipped to foster an environment where transparency and accountability reign supreme. More than just theory, the curriculum guides learners through the very processes that ensure patient safety, trust, and overall excellence in the healthcare realm. In today's fast-paced medical world, errors and oversights can occur. However, it's how these are addressed, learnt from, and prevented in the future that distinguishes exceptional healthcare providers. This course not only highlights the importance of acknowledging mistakes but offers strategies to implement effective change, ensuring the ongoing improvement and trustworthiness of healthcare services. Learning Outcomes Upon completion of this course, participants will be able to: Understand the core concepts and significance of the duty of candour within healthcare settings. Recognise and navigate the legal frameworks surrounding the duty of candour. Develop robust communication techniques tailored for duty of candour procedures. Gain insight into the management and rectification of adverse events. Grasp the essentials of apology, compensation, and strategies for learning from incidents. Why buy this Duty of Candour in Healthcare: Ethical Practices and Legal Obligations? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Duty of Candour in Healthcare: Ethical Practices and Legal Obligations there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Duty of Candour in Healthcare: Ethical Practices and Legal Obligations course for? This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations does not require you to have any prior qualifications or experience. You can just enrol and start learning. Healthcare administrators keen on enhancing transparency and trustworthiness in their services. Medical practitioners aiming to further their knowledge in ethical and legal domains. Legal professionals specialising in healthcare regulations and frameworks. Medical students or interns seeking a comprehensive understanding of patient rights and provider obligations. Change agents within the healthcare sector focused on driving cultural evolution and improvement. Prerequisites This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Healthcare Administrator: £30,000 - £45,000 per annum Medical Practitioner (GP): £58,000 - £88,000 per annum Healthcare Lawyer: £40,000 - £100,000 per annum Medical Ethics Consultant: £35,000 - £60,000 per annum Hospital Risk Manager: £40,000 - £55,000 per annum Patient Advocacy Director: £50,000 - £70,000 per annum Course Curriculum Module 01: Introduction to Duty of Candour Introduction to Duty of Candour 00:05:00 Module 02: Duty of the Candour Process Duty of the Candour Proces 00:05:00 Module 03: Legal Framework Legal Framework 00:05:00 Module 04: Communication Skills for Duty of Candour Communication Skills for Duty of Candour 00:12:00 Module 05: Understanding and Managing Adverse Events Understanding and Managing Adverse Events 00:14:00 Module 06: Apology and Compensation Apology and Compensation 00:11:00 Module 07: Learning from Incidents Learning from Incidents 00:13:00 Module 08: Accountability and Oversight Accountability and Oversight 00:11:00 Module 09: Cultural Change Cultural Change 00:09:00 Module 10: Future Directions and Challenges Future Directions and Challenges 00:13:00

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Master the art of tele-sales with our comprehensive Telemarketing & TeleSales Training course. Whether you're new to the field or seeking to enhance your skills, this program equips you with essential techniques and strategies to excel in telephone-based sales environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Telemarketing & TeleSales Training course is designed to equip learners with the essential skills needed for successful telephone sales. Participants will learn the fundamentals of telemarketing and how to become effective sales experts. They will discover how to prepare for and structure sales calls, ensuring a professional and persuasive approach. The course covers vital communication techniques, including using the right words and phrases to engage potential customers. Learners will gain strategies to elevate their sales performance and expand their earnings. The course also addresses how to handle rejection and objections confidently, and provides proven methods for closing sales and securing commitments. Overall, this training aims to build the confidence and competence needed to excel in telephone sales, enhancing both individual performance and business success. Course Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Prospective Telephone-Sales Expert Module 04: Preparing The Call Module 05: Opening The Call Module 06: Structuring The Call Module 07: Verbal Communication Skills Module 08: The Right Words and Phrases to Use on a Sales Call Module 09: Elevate Sales on Telephone Module 10: Increasing your Earnings by Expanding Sales Module 11: Dealing with Rejection Module 12: Dealing with Objections Module 13: Closing the Sale Gaining Commitment Module 14: Close a Sale Call Learning Outcomes: Understand the fundamentals of telemarketing and sales strategies. Master the art of preparing and opening sales calls. Develop effective verbal communication skills for sales success. Utilise key phrases and words to enhance telephone sales. Overcome objections and handle rejection professionally. Close sales calls with confidence and gain customer commitment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Career path Telemarketing Executive Sales Consultant Customer Service Representative Business Development Manager Inside Sales Representative Account Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Think your slides are just there to hold text? Think again. Whether you're pitching a plan or sharing a birthday quiz, Microsoft PowerPoint is your not-so-secret weapon for turning plain ideas into polished, professional visuals. This course strips away the waffle and gets straight into what matters – building presentations that look sharp, sound smart and don’t send your audience to sleep. From smart layouts to slick animations, you’ll get to know the tools that make even the most number-heavy talk feel like a TED moment. With a clear, user-friendly approach, the Microsoft PowerPoint Course guides you through each feature in a way that actually makes sense. No jargon, no drama – just straightforward lessons that show you how to save time, stay organised and create decks that get the job done. Whether you’re working solo or presenting to a crowd over Zoom, this course helps you handle PowerPoint like it’s second nature. Because when your slides are spot-on, everything else feels a bit easier too. Enroll now and unleash your potential! This bundle includes the following courses: Course 01: Microsoft PowerPoint Presentation: Slide Creation Course 02: Microsoft PowerPoint Beginner to Expert Level (Gift) Course 03: Public Speaking (Gift) Course 03: Life Coaching(Gift) Key Features Accredited by CPD Instant e-certificate Fully online, interactive Microsoft PowerPoint course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Microsoft PowerPoint course to excel! How You will be Benefited from Microsoft PowerPoint Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Course Curriculum: Microsoft PowerPoint for Beginner Module 01: Microsoft Word Essentials Module 02: Microsoft Powerpoint Essentials Module 03: Microsoft Outlook Essentials Module 04: Microsoft Excel Keyboard Shortcuts Power Point Presentation: Slide Creation Module 01: Introduction and Welcome Module 02: Map Out Your Message Module 03: Add Variety to Your Visuals Module 04: Additional Material Public Speaking Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Create captivating PowerPoint presentations with diverse visual elements. Master the art of persuasive storytelling for effective communication. Enhance public speaking skills and confidence in various settings. Develop a strong understanding of life coaching principles and techniques. Apply advanced PowerPoint features to convey messages with impact. Cultivate self-awareness and emotional intelligence for personal growth. Accreditation All of our courses included in this Microsoft PowerPoint bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Microsoft PowerPoint course, you will immediately be sent digital certificates for the bundle courses. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft PowerPoint Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Microsoft PowerPoint Course is ideal for: Individuals seeking career advancement in various industries. Entrepreneurs aiming to enhance their presentation and communication skills. Students preparing for job interviews and professional networking. Professionals interested in exploring the field of life coaching. Anyone eager to master PowerPoint for personal and professional growth. Requirements Learners do not require any prior qualifications to enrol on this Microsoft PowerPoint Course. You just need to have an interest in Microsoft PowerPoint Course. Career path After completing this Microsoft PowerPoint Course you will have a variety of careers to choose from. The following job sectors of Microsoft PowerPoint Course are: Marketing Executive - £25K to 45K/year. Business Development Manager - £30K to 60K/year. Training and Development Specialist - £25K to 50K/year. HR Consultant - £25K to 55K/year. Executive Coach - £40K to 80K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Negotiation is an art, and this course is your canvas. Whether you’re securing business deals, navigating workplace dynamics, or simply trying to get the best deal at your local market, mastering negotiation is a skill that will serve you in countless situations. In this course, you’ll gain a clear understanding of the techniques and strategies that transform negotiations into positive outcomes. With a focus on both the psychological and strategic aspects, you’ll learn how to approach any negotiation with confidence and clarity. From understanding the key principles of negotiation to mastering the nuances of persuasion and compromise, this course provides you with all the tools to succeed. The course material breaks down complex concepts into bite-sized, manageable steps that are easy to grasp and apply. Each module will leave you with actionable skills, ready to tackle your next negotiation with improved tactics and confidence. Whether for professional growth or personal development, this course ensures that you are well-equipped to face any negotiation scenario with a strategic mindset, making success your most likely outcome. Learning Outcomes Learn effective communication techniques Develop assertiveness and confidence in negotiations Master the art of active listening Understand body language and its impact on negotiations Acquire knowledge on how to handle difficult situations Learn to recognise and overcome common negotiation barriers Study real-life case studies and apply techniques to them Network with industry experts and fellow learners Key Features of the Negotiation Skills Course : Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Additional Gifts Free Life Coaching Course Course Curriculum The detailed curriculum outline of our Negotiation Skills course is as follows: Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections Why should you enrol on a Negotiation skills training course? Improved Communication: Learn how to communicate effectively and assertively to achieve better negotiation outcomes. Increased Confidence: Gain confidence in your negotiating abilities and feel more comfortable in high-pressure situations. Better Outcomes: Use the skills and techniques you learn to get the best results in negotiations. Career Advancement: Employers highly value negotiation skills, and a certificate of completion from a training course can boost your resume and career prospects. Personal Growth: Learn about your negotiation style and how to handle challenging situations, leading to personal growth and development. Networking Opportunities: Network with industry experts and fellow learners to expand your knowledge and make valuable connections. Real-Life Application: Study real-life case studies and apply the techniques you've learned, allowing you to see the results in action. Expert Instruction: Learn from experienced instructors who can provide personalised feedback and coaching to help you reach your goals. Accreditation All of our courses, including this Negotiation Skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Negotiation Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for you if you want to work in the following sectors: Sales: Improve your sales skills and close more deals by learning effective negotiation techniques. Business Development: Enhance your business development skills and increase your chances of success in securing new partnerships and contracts. Procurement: Build your expertise in procurement and improve your ability to negotiate better terms and prices for goods and services. Human Resources: Advance your career in human resources by learning how to effectively negotiate employment contracts, salaries, and benefits. Law: Enhance your legal career by learning how to effectively negotiate settlements, mediations, and arbitrations. Project Management: Improve your project management skills by learning how to effectively negotiate project scope, deadlines, and budgets. Entrepreneurship: Apply negotiation skills to build and grow your own business, whether you're negotiating with suppliers, customers, or investors. Public Relations: Develop your PR skills and become a more effective negotiator when dealing with stakeholders, media, and influencers. Career path In general, those with strong negotiation skills tend to earn higher salaries than those without. Some examples of careers in the UK with a focus on negotiation skills include sales, business development, procurement, human resources, law, project management, entrepreneurship, and public relations. The average salary for these roles in the UK ranges from £30,000 to £80,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Our Adult Nursing Training Course will furnish you with the information and essential skills to proficiently care for adult patients within the healthcare system. This comprehensive programme equips learners with essential skills in patient care, communication, and medication administration, preparing them for roles as adult nurses or healthcare assistants.

Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

From managing staff disputes to keeping hiring processes sharp and fair, Human Resources isn’t just about paperwork — it’s the engine room of every organisation. Our Human Resources Courses - CPD Certified are designed for those who want to sharpen their knowledge and confidently handle everything from recruitment to staff wellbeing, employment law to performance reviews — all without fluff or filler. It’s HR knowledge with purpose, delivered in plain English and without the corporate waffle. Whether you're already working in HR or simply curious about how modern workplaces really function behind the scenes, this course covers what matters. It's straightforward, flexible and built to give you confidence in HR policies, systems and strategies — all online, all at your pace. You’ll walk away understanding what makes HR effective, respected, and essential — no buzzwords, no nonsense. This bundle includes the following courses: Course 01: HR (Human Resource) Course 02: UK Employment Law Course 03: Pension Course 04: Leadership and Management Diploma Course 05: GDPR Training Course Course 06: Strategic Planning and Analysis for Marketing Course 07: People Management Skills For Supervisor Course 08: Life Coaching Key Features of the HR Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** (Offer Ends Soon) *** Course Curriculum 01 The detailed curriculum outline of our HR (Human Resource) course is as follows: Module 01: Introduction to Human Resources Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training and Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings and Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation and Counselling Module 14: Ensuring Health and Safety at the Workplace Module 15: Employer Records and Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Course Curriculum 02 The detailed curriculum outline of our UK Employment Law course is as follows: Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Course Curriculum 03 The detailed curriculum outline of our Pension course is as follows: Module 01: Overview of the UK Pension system Module 02: Type of Pension Schemes Module 03: Pension Regulation Module 04: Pension Fund Governance Module 05: Law and Regulation of Pensions in the UK Module 06: Key Challenges in UK Pension System Course Curriculum 04 The detailed curriculum outline of our Leadership and Management Diploma course is as follows: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint Course Curriculum 05 The detailed curriculum outline of our GDPR Training course is as follows: Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Module 06: Ethical and Social Issues and Data Protection Course Curriculum 06 The detailed curriculum outline of our Strategic Planning and Analysis for Marketing course is as follows: Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis Course Curriculum 07 The detailed curriculum outline of our People Management Skills For Supervisor course is as follows: Module 01: Introduction to Leadership Module 02: Inspiration and Leadership Module 03: Setting Goals and Time Management Module 04: Body Language and Effective Communication Module 05: Self Esteem and Assertiveness Skills Module 06: Business Management Corporate Behaviour Module 07: Meeting Management Module 08: Project Management Module 09: Risk Management Module 10: Team Work Team Building Module 11: Performance Management Module 12: Critical Thinking Implications for Leadership Course Curriculum 08 The detailed curriculum outline of our Life Coaching course is as follows: Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Understand the role and responsibilities of HR human resources in an organisation Apply UK employment law principles to various HR human resource scenarios Manage pension schemes and benefits for employees Develop leadership and management skills to motivate and inspire teams Comply with GDPR regulations and protect personal data Plan and analyse marketing strategies to achieve organisational goals Accreditation All of our courses, including this (HR) human resources, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your (HR) human resources, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? This (HR) Human Resources Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this (HR) Human Resources Course is ideal for: Aspiring or current HR human resource professionals Managers or supervisors who deal with HR human resource issues Business owners or entrepreneurs who want to improve HR human resource practices Anyone interested in learning about UK employment law and GDPR Anyone who wants to enhance their leadership and management skills Anyone who wants to learn about strategic marketing and planning Requirements Learners do not require any prior qualifications to enrol on this (HR) Human Resources Course. You just need to have an interest in (HR) Human Resources. Career path After completing this (HR) Human Resources Course you will have a variety of careers to choose from. The following job sectors of (HR) Human Resources are: HR Manager HR Advisor HR Officer Employment Law Consultant Marketing Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Introducing the 'Diploma in Aviation Human Factors and Crew Resource Management'   Unlock the keys to safer and more efficient aviation operations with our comprehensive Diploma program in Aviation Human Factors and Crew Resource Management (CRM). This specialized curriculum is meticulously crafted to equip aviation professionals with the critical knowledge and skills necessary to enhance safety, minimize human error, and optimize crew performance.   Module 1: Introduction to Aviation Human Factors and CRM Embark on your journey with a solid foundation in the principles of Aviation Human Factors and Crew Resource Management. Understand the fundamental concepts that shape the interaction between humans and aviation systems. This module lays the groundwork for the subsequent specialized topics, setting the stage for a holistic approach to safety and efficiency in the aviation industry.   Module 2: Organizational Factors in Aviation Human Factors and CRM Delve into the organizational aspects that influence human performance in aviation. Learn how organizational structures, culture, and management practices impact crew dynamics and overall safety. Develop strategies to create a culture that fosters open communication, accountability, and continuous improvement.   Module 3: Human Factors in Aviation Accidents and Incidents Examine real-world case studies to gain insights into the role of human factors in aviation accidents and incidents. Analyze the contributing factors and develop a deep understanding of how human errors can lead to adverse outcomes. Equip yourself with the knowledge to identify potential risks and implement proactive measures to prevent incidents.   Module 4: Crew Resource Management Master the art of effective team collaboration with a focus on Crew Resource Management. Explore communication techniques, leadership skills, and teamwork strategies essential for optimizing crew performance in diverse and challenging aviation environments. Acquire the tools to mitigate conflicts and enhance decision-making within the crew.   Module 5: Situational Awareness Sharpen your ability to perceive, comprehend, and project situational awareness in dynamic aviation scenarios. Understand the factors that influence situational awareness and learn to maintain a high level of awareness to make timely and informed decisions. Cultivate the skills necessary to stay ahead of the complexities inherent in aviation operations.   Module 6: Decision Making Navigate the complexities of decision-making in aviation with a focus on critical thinking and problem-solving. Develop the ability to make sound decisions under pressure and uncertainty. Explore decision-making models and scenarios that are relevant to the aviation industry, ensuring that you are well-prepared to handle challenges with confidence.   Why Choose Our Diploma Program? Expert Faculty: Learn from industry experts and experienced professionals who bring real-world insights to the classroom. Interactive Learning: Engage in practical simulations, case studies, and interactive exercises to reinforce theoretical knowledge. Global Recognition: Enhance your credentials with a diploma that is recognized globally, opening doors to career opportunities worldwide. Career Advancement: Equip yourself with the skills and knowledge demanded by the aviation industry, positioning yourself for career growth and advancement.   Enroll in our Diploma in Aviation Human Factors and Crew Resource Management today and elevate your career to new heights. Safety, efficiency, and excellence await! Course Curriculum Module 1_ Introduction to Aviation Human Factors and CRM Introduction to Aviation Human Factors and CRM 00:00 Module 2_ Organizational Factors in Aviation Human Factors and CRM Organizational Factors in Aviation Human Factors and CRM 00:00 Module 3_ Human Factors in Aviation Accidents and Incidents Human Factors in Aviation Accidents and Incidents 00:00 Module 4_ Crew Resource Management Crew Resource Management 00:00 Module 5_ Situational Awareness Situational Awareness 00:00 Module 6_ Decision Making Decision Making 00:00