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38 Courses in Leeds delivered Live Online

Successfully Managing and Exceeding Your Customers' Expectations

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully Managing and Exceeding Your Customers' Expectations
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

UNIX Virtualization and High Availability

5.0(3)

By Systems & Network Training

UNIX Virtualization and High Availability course description This course covers administering UNIX enterprise-wide with an emphasis on virtualization and high availability. What will you learn Manage Virtual Machines. Manage containers. Manage HA clusters. Manage HA cluster storage. UNIX Virtualization and High Availability course details Who will benefit: Enterprise-level UNIX professional. UNIX professionals working with virtualization and/or High availability. Prerequisites: Linux network administration 2 (LPIC-2) Duration 5 days UNIX Virtualization and High Availability course contents VIRTUALIZATION Virtualization concepts and theory Terminology, Pros and Cons of virtualization, variations of Virtual Machine monitors, migration of physical to VMs, migration of VMs between host systems, cloud computing. Xen Xen architecture, networking and storage, Xen configuration, Xen utilities, troubleshooting Xen installations, XAPI, XenStore, Xen Boot Parameters, the xm utility. KVM KVM architecture, networking and storage, KVM configuration, KVM utilities, troubleshooting KVM installations. Other virtualization solutions OpenVZ and LXC, other virtualization technologies, virtualization provisioning tools. Libvirt and Related Tools libvirt architecture, networking and storage, basic technical knowledge of libvirt and virsh, oVirt. Cloud Management Tools Basic feature knowledge of OpenStack and CloudStack, awareness of Eucalyptus and OpenNebula. Containers Containers versus VMs, Docker, Kubernetes. Load balanced clusters of LVS/IPVS, VRRP, configuration of keepalived, configuration of ldirectord, backend server network configuration. HAProxy, configuration of HAProxy. Failover clusters Pacemaker architecture and components (CIB, CRMd, PEngine, LRMd, DC, STONITHd), Pacemaker cluster configuration, Resource classes (OCF, LSB, Systemd, Upstart, Service, STONITH, Nagios), Resource rules and constraints (location, order, colocation), Advanced resource features (templates, groups, clone resources, multi-state resources), Pacemaker management using pcs, Pacemaker management using crmsh, configuration and management of corosync in conjunction with Pacemaker, other cluster engines (OpenAIS, Heartbeat, CMAN). HIGH AVAILABILITY CLUSTER STORAGE DRBD/cLVM DRBD resources, states and replication modes, configuration of DRBD resources, networking, disks and devices, configuration of DRBD automatic recovery and error handling, management of DRBD using drbdadm. drbdsetup and drbdmeta, Integration of DRBD with Pacemaker, cLVM, integration of cLVM with Pacemaker. Clustered File Systems Principles of cluster file systems. Create, maintain and troubleshoot GFS2 file systems in a cluster, create, maintain and troubleshoot OCFS2 file systems in a cluster, Integration of GFS2 and OCFS2 with Pacemaker, the O2CB cluster stack, other commonly used clustered file systems.

UNIX Virtualization and High Availability
Delivered in Internationally or OnlineFlexible Dates
£3,697

Linux virtualization and High Availability

5.0(3)

By Systems & Network Training

Linux virtualization and HA training course description The LPIC-3 certification is the culmination of LPI's multi -level professional certification program. LPIC-3 is designed for the enterprise-level Linux professional and represents the highest level of professional, distribution neutral Linux certification within the industry. LPIC-3 304 covers administering Linux enterprise-wide with an emphasis on virtualization and high availability. At SNT we have enhanced the contents of the course by covering containers. What will you learn Manage Virtual Machines. Manage containers. Manage HA clusters. Manage HA cluster storage. Linux virtualization and HA training course details Who will benefit: Linux professionals working with virtualization and/or High availability. Prerequisites: Linux network administration 2 (LPIC-2) Duration 5 days Linux virtualization and HA training course contents VIRTUALIZATION Virtualization concepts and theory Terminology, Pros and Cons of virtualization, variations of Virtual Machine monitors, migration of physical to VMs, migration of VMs between host systems, cloud computing. Xen Xen architecture, networking and storage, Xen configuration, Xen utilities, troubleshooting Xen installations, XAPI, XenStore, Xen Boot Parameters, the xm utility. KVM KVM architecture, networking and storage, KVM configuration, KVM utilities, troubleshooting KVM installations. Other virtualization solutions OpenVZ and LXC, other virtualization technologies, virtualization provisioning tools. Libvirt and Related Tools libvirt architecture, networking and storage, basic technical knowledge of libvirt and virsh, oVirt. Cloud Management Tools Basic feature knowledge of OpenStack and CloudStack, awareness of Eucalyptus and OpenNebula. Containers Containers versus VMs, Docker, Kubernetes. Load balanced clusters of LVS/IPVS, VRRP, configuration of keepalived, configuration of ldirectord, backend server network configuration. HAProxy, configuration of HAProxy. Failover clusters Pacemaker architecture and components (CIB, CRMd, PEngine, LRMd, DC, STONITHd), Pacemaker cluster configuration, Resource classes (OCF, LSB, Systemd, Upstart, Service, STONITH, Nagios), Resource rules and constraints (location, order, colocation), Advanced resource features (templates, groups, clone resources, multi-state resources), Pacemaker management using pcs, Pacemaker management using crmsh, configuration and management of corosync in conjunction with Pacemaker, other cluster engines (OpenAIS, Heartbeat, CMAN). HIGH AVAILABILITY CLUSTER STORAGE DRBD/cLVM DRBD resources, states and replication modes, configuration of DRBD resources, networking, disks and devices, configuration of DRBD automatic recovery and error handling, management of DRBD using drbdadm. drbdsetup and drbdmeta, Integration of DRBD with Pacemaker, cLVM, integration of cLVM with Pacemaker. Clustered File Systems Principles of cluster file systems. Create, maintain and troubleshoot GFS2 file systems in a cluster, create, maintain and troubleshoot OCFS2 file systems in a cluster, Integration of GFS2 and OCFS2 with Pacemaker, the O2CB cluster stack, other commonly used clustered file systems.

Linux virtualization and High Availability
Delivered in Internationally or OnlineFlexible Dates
£3,697

Achieving Customer Service Excellence - PROUD Principle® (Online)

By PMR Training and Development Ltd

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

 Achieving Customer Service Excellence - PROUD Principle® (Online)
Delivered OnlineFlexible Dates
£105

Educators matching "CRM"

Show all 5
Kahut Koaching

kahut koaching

London

Kahoot! is a global learning platform company that wants to empower everyone, including children, students, and employees, to unlock their full learning potential. Our learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement. Kahoot! sessions can be hosted anywhere, in person or virtually, using any device with an internet connection. In addition, our family of apps takes math learning to a new level and empowers children to learn to read through play. Learners of all ages can make language learning natural with immersive visuals and play through our Drops apps, and organizations can connect and engage their work teams with Actimo, our employee engagement platform. Kahoot! offers free and paid plans designed for use in the classroom, at work—whether in-person or virtual— or at home for social use or self-study. Today, Kahoot! is used by approximately 9 million teachers globally, hundreds of millions of students and families, and in 97% of Fortune 500 companies. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with 8 billion participants (non-unique) in more than 200 countries and regions. Kahoot! currently serves over 1 million paying users with headquarters in Oslo, Norway and offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. Kahoot! is listed on the Oslo Stock Exchange under the ticker KAHOT. Let’s play!

Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Empower UK Employment Training

empower uk employment training

5.0(1)

Bradford

Welcome to Empower UK Employment Training, where your professional growth is our mission. We are a leading provider of bespoke education, offering tailored courses designed to meet the unique needs of every learner. Our team of skilled counsellors are dedicated to providing expert career guidance, helping you navigate your career path with confidence. WE WORK WITH LEADING INTERNATIONAL BRANDS AND BUSINESSES At Empower UK, we understand the importance of continuous professional development. That’s why our courses are designed to not only equip you with the skills you need today but also to foster your long-term career progression. Join us at Empower UK Employment Training and take the next step in your professional journey. WHY CHOOSE US? INTERACTIVE LEARNING SESSIONS AND COURSE PLANS One of the greatest advantages of joining Empower UK’s courses is the opportunity for knowledge acquisition and skill enhancement. Our courses are rich sources of industry-relevant information, perfect for those seeking to upskill. As your career guides, we understand your needs. CPD PROGRESSION Our courses are designed to aid you in your continuous professional development. EFFORTLESS ELEARNING EXPERIENCE Empower UK offers an engaging and informative platform for all learners, new and seasoned, delivering valuable content that will refine your skills. It’s an excellent way to build relationships with your peers, increase your knowledge, and create awareness of your professional potential. OPTIMISED FOR ANY DEVICE Our innovative learning platform is designed with your convenience in mind. Whether you're using a mobile, laptop, or tablet, you can access our courses anytime, anywhere. It's a strategic approach to learning, tailored to your goals and flexible to your lifestyle. AUDIENCE ENGAGEMENT We believe in nurturing our learners, helping them to continually develop their skills and knowledge. ASK US ANY QUESTION This might seem straightforward, but we encourage our learners to ask questions anytime. This not only enriches your learning experience but also fosters a deeper connection with the Empower UK community. Dive into our engaging courses and start your journey towards career advancement today.