• Professional Development
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6462 Courses in Dunbar delivered Live Online

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE
Delivered Online + more
£118

HA Webinar: Making history accessible: review and reflection

5.0(1)

By Historical Association

Historical Association webinar series: Making history accessible Presenters: Catherine Priggs and Dale Banham  In this session, participants will review their action research projects established during the first webinar. Coaching conversations will encourage reflection, allowing participants to share their actions and insights. Additionally, they will begin developing a strategic plan to outline next steps for supporting students with SEND in accessing the history curriculum.  To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

HA Webinar: Making history accessible: review and reflection
Delivered Online
£31.67 to £55.83

BRCGS Food Safety Issue 9 - For Sites (2 Days)

5.0(2)

By Ask Sonia Limited

Official BRCGS Food Safety Issue 9 course. Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Sites (2 Days)
Delivered Online + more
£570

Clinical coach training for Abbeydale Training Practices- May 2025 cohort

By Samantha Morgan-Hourd

This is an online course sat at your own pace to introduce you to clinical coaching. As an Abbeydale training practice the cost of this course is including with the annual TP fee. During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL). The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale’s students.

Clinical coach training for Abbeydale Training Practices- May 2025 cohort
Delivered Online
FREE

Sexual Violence, Sexual Harassment and Harmful Sexual Behaviour

By Brightcore Consultancy

This masterclass will focus on supporting Key Safeguarding staff in understanding the current context around SVSH and HSB in your setting.

Sexual Violence, Sexual Harassment and Harmful Sexual Behaviour
Delivered Online
£80

**Unlock the Power of AI: Introduction to AI for Business Workshop**

By Panda Education and Training Ltd

Introduction to AI for Business

**Unlock the Power of AI: Introduction to AI for Business Workshop**
Delivered Online
£99

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

5.0(4)

By Improving Communications Uk

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)
Delivered Online + more
£158

Real Estate Financial Modelling School

4.3(5)

By Bayfield Training

This week long CPD accredited training is ideal for those Real Estate professionals, who are looking to bolster the DCF modelling skills. This course covers Real Estate Investment, Development, Finance & Risk.

Real Estate Financial Modelling School
Delivered in person or Online + more
£4,600

Online Dental Practice Legionella Responsible Person Course (3 Hours)

By The First Principle Group Ltd

Enhance your dental practice's safety and compliance with our 3-hour CPD accredited Dental Practice Legionella Responsible Person Course. Designed for Practice Owners, Registered Managers, and Senior Infection Control Leads, this online course offers expert guidance on legionella management, aligning with HSE ACOP L8, HSG274 Part 2, HTM 04-01, and HTM01-05 standards. Gain advanced understanding and confidence in legionella prevention in dental settings. Receive a GDC-compliant CPD Certificate upon completion. Join our live sessions led by skilled instructors for a transformative learning experience in dental health and safety management.

Online Dental Practice Legionella Responsible Person Course (3 Hours)
Delivered Online + more
£214.29 to £750

New to the Role of Safeguarding Governance

By Brightcore Consultancy

This expert-led training course is created and designed to help you gain the skills and confidence needed to help your governing body ensure there is a consistent and effective whole-school approach to safeguarding in place in your school / college.

New to the Role of Safeguarding Governance
Delivered Online
£80